Alterman Consulting

Computer Repair, TV Service - Cable

About us

Small Business, Retail, Home office, and home IT services and support. Specialty in supporting Chiropractic, Psychotherapy practices and restaurants. Servicing MAC's, PC's, Cell phones and tablets. Experienced in diagnosing and resolving issues with Cable providers.

Business highlights

19 years of trusted experience

Services we offer

Computer & networking installation, problem solving, and repair services backed by 25 years of technology experience. We solve the problems others often leave behind. We help you understand problems and/or solutions you need in language and terms you understand.We help you select computers and equipment such as printers and backup solutions and install all equipment and resolve problems with existing equipment Remote Support provided with Citrix tools. Emergency services available.

Services we don't offer

In depth software training, web design, server installation and maintenance,

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 26-32 of 32 reviews

mike K.
12/2020
5.0
computer repair, cable tv service
  + 0 more
See above "work needed"
Description of Work: I needed advice on how to get internet access in a location which had no wiring for cable. I also did not want satellite. I spent about 15 or 20 minutes on the phone with Nate. He made some suggestions about how I could test the feasibility of making it work with my cell phone and carrier. I followed his directions and the result was that I now have perfectly good internet access, without having any cable or satellite service. Nate was patient, knowledgeable, and 100% successful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt S.
12/2020
5.0
computer repair, cable tv service
  + 0 more
WiFi / home network issues
Description of Work: If it was an option on here to be able to give Nate an A+ I would. Great guy, very knowledgeable, very patient, reasonably priced, super kind guy. Highly recommend him for any and all home networking and WiFi issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy M.
06/2015
5.0
computer repair
  + -1 more
We first reached out to Nate after a hard disk crash rendered one of our computers virtually useless. Over the next few weeks Nate helped us to establish a reliable home network with many back up options. Nate is an affable computer technician who has solved all of our home-office technology-related issues. He has the rare ability to translate "tech-speak" into English , so we can understand the operation of our home network. He listens to our needs and offers appropriate suggestions. With Nate's help, we have built a safe and secure home network for multiple computers that is prepared to handle any disaster that might arise. We know that we can call Nate at any time to answer any software or hardware questions we might have. The personal service and knowledge that Nate offers, at a reasonable price, is far superior to the other technology "experts" we have used in the past.
Description of Work: upgraded our new computer On his last visit, Nate upgraded our new computer, transferring files and making certain that everything was compatible with our home network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barry P.
06/2015
5.0
computer repair
  + -1 more
I called Nate and reported that as my wireless keyboard was not working . I also said a wired keyboard was also not working. He had me do a safe re-boot, worked me through it, Then when unsolved. He also recommend that I install some free software. I was very satisfied.
Description of Work: Nate did a computer consultation by phone with me. He recommended and walked me through some actions to correct a problem, I was having with my computer. He spent about a half hour with me on the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

STEVEN R.
05/2015
5.0
computer repair
  + -1 more
AS ALWAYS, I WAS ENTIRELY SATISFIED. NATE IS PERSONABLE, TOTALLY ORGANIZED, COMPLETELY COMPETENT AND QUICKLY MAKES HIM SELF AVAILABLE. FREQUENTLY, HE TAKES OVER MY COMPUTER FROM HIS OFFICE TO RESOLVE THE PROBLEM. HE'S SIMPLY THE BEST!
Description of Work: RETRIEVED LOSS OF CRUCIAL DATA AND UP GRADED SYSTEM'S PERFORMANCE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Alterman Consulting
Thank you (removed member name). I hope to continue to be able to serve you well.

Timothy G.
01/2015
5.0
computer repair
  + -1 more
I called Nate who was at his chiropractor. "I'll swing by on my way home." He did so, spent more than hour at our house working on the problem. His fee? "Give me a hug. Merry Christmas." We have referred Nate to all our friends. So far, three families have had Nate do work for us, and each has been THRILLED with his work. All have found him incredibly thorough, professional, engaging, and skilled. What a pleasure it is to refer Nate.
Description of Work: Somehow a setting on my laptop had become altered eliminating the appearance of a mouse on my screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy G.
09/2014
5.0
computer repair
  + -1 more
Nate was recommended by my wife's doctor, for whom Nate was completing a major upgrade of the doctor's systems an electronic record keeping. The skills Nate acquired as an engineer for most of his career suit him extremely well. He is an excellent problem solver, able to speak in layman's terms to Baby Boomer technophobes, and guide his client in identifying needs and priorities. Nate's demeanor is both professional and inviting of trust and confidence. We found his fees to be very reasonable. The experience of working with Nate was, and continues to be, exceptional.
Description of Work: Accomplished conversion from a very old PC to a MAC. This included finding ways to transfer data and archived files, that required ingenuity and discovery, an undertaking which Apple refused given the age of the PC. Cost of service quoted represents two major projects over the span of several months with multiple visits, and included many, many lengthy telephone calls for which there was never a charge. Nate works onsite/offsite as the needs of a range of commercial and residential clients dictate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1
    • 2(current)

Contact information

42 Southbourne Road, Jamaica Plain, MA 02130


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
TV Service - Cable

FAQ

Alterman Consulting is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Alterman Consulting accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Alterman Consulting offers free project estimates.
Yes, Alterman Consulting offers eco-friendly accreditations.
No, Alterman Consulting does not offer a senior discount.
No, Alterman Consulting does not offer emergency services.
No, Alterman Consulting does not offer warranties.
Alterman Consulting offers the following services: Computer & networking installation, problem solving, and repair services backed by 25 years of technology experience. We solve the problems others often leave behind. We help you understand problems and/or solutions you need in language and terms you understand.We help you select computers and equipment such as printers and backup solutions and install all equipment and resolve problems with existing equipment Remote Support provided with Citrix tools. Emergency services available.
In depth software training, web design, server installation and maintenance,

Contact information

42 Southbourne Road, Jamaica Plain, MA 02130


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM