ALL SEASONS HEATING & AIR COND

Woke up this morning with no heat. Called All Seasons and Dave was here within half an hour, diagnosed a frozen motor, got the parts and fixed it in less than 2 hours. I've used All Seasons for service and repair to my aging oil burner and crazy heating/air conditioning system for more than 10 years and they are always prompt, courteous, knowledge and get the job done with a minimum of fuss. It's a family business going into the second generation and they really know their stuff. A+

.

We've had a recent problem with the company. Last year I would have given them an excellent review. I thought they were friendly, came on time, and did a good job, but this spring we discovered something had happened about the installation of a mini-split unit. Dave promised one thing and installed something else. That's a serious problem. They haven't helped us resolve the problem, and so we will not use them again. We feel deceived. I would not use them again in the future.

It went very well because I didn't know what to expect- the furnace seemed to heating erratically, and I was worried that it was going to be a big problem. Dave had installed the furnace about 3 or 4 years ago. It turns out that I had neglected to have the furnace serviced, and so it was not heating properly. Dave and his son came over, and within an hour or so, heat was back on, working like a charm. It was really cold that day, and Dave was racing around from job to job. He fit me in!

.

My $4000 unit was not put in properly to begin with. Every spring, we'd have it "charged" with refrigerant, and every summer, the refrigerant would leak out. We got just 4 or 5 days of AC before it stopped working. We spent close to $3000 getting the system checked, recharged, partially replaced, and tuned up over the years, but still it leaked. Finally, a friend recommended All Seasons. Dave came and heard my story, then promised to help us get to the bottom of it, no matter what it took. He made several visits and did several tests, at no charge, for over a year. He even followed up on a coil warranty, then took it out and tested it, which others hadn't bothered to do. Then he made a few suggestions, not knowing precisely what the real problem was. We decided to go with complete replacement of the copper tubing, since the AC unit and the coil appeared to be in pretty good shape. (Of course the unit was in good shape; it had barely been used!) Dave's guys spend a few hours on the job, refilled the refrigerant, and HARK! AC all summer...and the summer after that!! Every time we flipped the switch, we had relief! (We paid for time and materials here, but it was worth it.) Now, every time I call Dave for anything HVAC-related, he asks how the system's working and gives me great advice, when needed, over the phone. I feel so indebted to him. I had tried every big HVAC contractor in Western Mass, and they all sent flunkies and charged us an arm and a leg. The guy who installed the unit in the first place--who did it incorrectly, then refused to service it--is now training other HVAC "experts" for these companies. In an area where NOBODY else seems to have a clue what they're doing--and they charge a mint for doing it--Dave and his All Seasons team are absolutely priceless.

They did a fabulous job. They had a great estimate, and they have been great with following up with us.

Overall it was excellent. Easy to talk to Dave, he came when he said he would for the estimate, got the job done by the time he said he would, and followed up to see if we were satisfied. We had a different problem at a later time (hot water heater) and he gave us the name of someone who could fix it. Very easy to deal with these folks.

All Seasons was very professional and courteous from the moment we called them for a quote. They quoted on an a/c system to be installed with our current duct work. . The system was completed in about 2 days, the employees were professional and helpful. The owner called to check on our satisfaction shortly after the work was completed.