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Kennedy Carpet Sales & Cleaners

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

For expert Greater Boston carpet cleaning, residential carpet and rug installation, oriental rugs, designer rugs, wool rugs and commercial carpet, Kennedy Carpet is the company to choose. For more than 30 years, Kennedy has been the name that Massachusetts trusts for professional carpet cleaning and carpet sales. From the North Shore to the South Shore, Kennedy Carpet brings unparalleled convenience and professional carpet service to Massachusetts homes and businesses. Unlike other rug dealers, residential carpet cleaners and commercial carpet companies, we never subcontract. All of our Greater Boston carpet cleaners, carpet sales staff and rug installation professionals are all Kennedy employees.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpet sales & installation. Carpet cleaning. Flood, water, smoke removal & restoration. Air duct cleaning, odor removal. Chemicals, air drying equipment, industrial dehumidifiers, humidity sensors.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 120 reviews

Peter A.
11/2009
3.0
carpet cleaners
  + -1 more
Worker showed up on time as advertised. Asked how old carpet was. Was told it was fifteen years old. He replied that there was no guarantee that stains would be removed. Cleaned carpets and furniture. Mentioned as he left "don't forget that the carpet is15 years old" (whatever that means). Next day after carpet dried, noticed several stains remained. Cleaned with rug cleaner and stains were removed. Furniture cleaning was acceptable. I could have rented a carpet cleaner and used the spray carpet cleaner for a lot less money.
Description of Work: cleaned carpet. cleaned 2 couches and one recliner.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$360

JEANNINE J.
09/2009
5.0
carpet cleaners
  + -1 more
The people from Kennedy Carpet Sales and Cleaners do a very good job. They look like they hire people who know what they are doing. They are trained well. They don?t look like thugs either. I am old and I stay alone all day. So, I am very conscious about the crime that is happening around me. Sometimes I get the whole house done and at other times it is just the rooms that they clean. I have called them again, since I have a new dog and the carpets need cleaning. I?ve tried two other carpet cleaners before, but I didn?t like them both. The prices charged by Kennedy Carpet Sales are the same as that of the others; they are average prices. They are very accommodating. If I feel that the sky is overcast or if it is raining, I just call them up and say that I don?t want the carpets cleaned that day. So they ask me when I?d like to have the carpets cleaned.
Description of Work: I use Kennedy Carpet Sales and Cleaners all the time. The last time I used their services was probably a year ago. I use them once every year. They vacuum and clean the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SARAH F.
06/2009
5.0
carpet cleaners
  + -1 more
The technician arrived on time and did a very thorough job, especially on the stairs (it's an off-white berber carpet that was showing quite a lot of dirt from over the winter and spring!)! He made our carpets look like new (which is saying a lot ...)!
Description of Work: Three landings, one room, and two small sets of stairs were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carol O.
06/2009
5.0
carpet cleaners
  + -1 more
They were very courteous, and thorough. They gave me several choices on what was being done. They explained the three plans that they have. They did an overall good job. They were prompt.
Description of Work: I hire Kennedy Carpet Cleaners to clean all the carpeting in the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sarah P.
05/2009
5.0
carpet cleaners
  + -1 more
Excellent , professional , FRIENDLY service. Thoroughly explained process. Price beyond fair. Carpet looks great!
Description of Work: Cleaning of family room & basement carpets + stairs.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ROY A.
02/2009
5.0
carpet cleaners
  + -1 more
We have had other people clean our carpets, but Kennedy carpet does a quality job. We are called to check if we are satisfied with the job. The staffs are respectful, professional, accommodative and good.
Description of Work: We use Kennedy carpet for getting our carpets cleaned. Last time they visited, they cleaned the carpets in our living rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Elizabeth M.
01/2009
5.0
carpet cleaners
  + -1 more
What a great job they did. The technician was professional but also personable, and they even called the next day to see how I liked them once they had dried. Got stuff out that another company didn't six months before. Priced similar to other companies as well. Can't say enough about them.
Description of Work: Cleaned two large rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David J H.
12/2008
5.0
carpet cleaners
  + -1 more
Letter perfect; picked up and delivered when promised. Courteous driver and pick-up people.
Description of Work: Cleaned 3 heirloom rugs hooked by my mother 40+ years ago, 4 carpets left in my home by prior owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Charles M.
12/2008
5.0
carpet cleaners
  + -1 more
The person that cleaned the carpets was very professional, as were the persons that repaired the carpet.
Description of Work: Cleaned three bedrooms and stretched carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tom L.
07/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was able to get an appointment fast -within 48 hours. The cleaner showed up within the two-hour window they gave me. He was very professional and explained exactly what he was going to do and set my expectations. He also explained the intricacies of cleaning leather. It took him about an hour and 15 minutes to complete the rug and sofa. He showed me two spots in the rug that he "couldn't quite get up completely" and recommended that I lay a clean white towel on them while they dried in the hope that it would absorb some of the remaining stain. Quite frankly, I couldn't even notice the two spots he was talking about. Got a follow-up call from Kennedy customer service two days later.
Description of Work: Cleaning of area rug and leather sofa, both of which had been damaged with dog feces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jane B.
04/2008
5.0
carpet cleaners
  + -1 more
George arrived right on time and finished the entire job in just 1 1/2 hours. The job included moving some furniture in the two bedrooms and the finished downstairs basement. The job went very smoothly. George also had to deal with making sure a kitten didn't get out the front door, which he didn't seem to mind at all.
Description of Work: Vacuumed and cleaned 3 carpets, one hallway and two sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ANNETTE H.
10/2007
5.0
upholstery cleaning
  + -1 more
They are excellent. They have cleaned my carpets in the past.
Description of Work: Cleaned my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARINA B.
09/2007
5.0
carpet cleaners
  + -1 more
Kennedy came very highly recommended by one of my friends with a very expensive home with lots of expensive stuff. I am glad I found them. I have since recommended them to my sister and she too has been very pleased with this company. Basically, we all feel they do wonderful work, while also charging reasonable prices.
Description of Work: Kennedy Carpets cleaned the carpeting in three fairly large rooms in our 3000 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joan B.
09/2007
5.0
carpet cleaners
  + -1 more
Kennedy Carpet Cleaners is a great company. I can't say enough good things about them. The carpets look so nice. I like the products they use and the equipment, as well. The carpet dried very quickly because of their heavy duty equipment.
Description of Work: I had them clean the first floor of my house. They moved all of the furniture and got out stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

JOSEPH C.
09/2007
5.0
carpet cleaners
  + -1 more
It is a high traffic area and they had no problems making it look brand new again. I was pleased with the service and the price was reasonable. They were on time and professional as well as hard working. I think they are great.
Description of Work: They cleaned the carpets on 12 steps of the stairway in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CATHARINE H.
05/2007
5.0
carpet cleaners
  + -1 more
They were very helpful and friendly on the initial call. They showed up on time and did an excellent job.
Description of Work: They cleaned wall to wall carpeting in two rooms, a foyer, and staircase. Also several throw rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

CLAIRE M.
10/2006
5.0
carpet cleaners
  + -1 more
Beautiful selection of wall to wall carpeting. The installation was performed quickly. The padding underneath the carpet could have been better.
Description of Work: I purchased wall to wall carpeting over the phone. They presented two beautiful samples for me to choose from.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

NELLY W.
10/2006
3.0
carpet cleaners, interior painters
  + 0 more
Well, I guess it went okay. I was unhappy with David Ward. He didn't keep me informed throughout the process. It took 5 visits to get everything finally fixed. Initially, we were led to believe that everything could be done in 2 visits. I found that I was always having to reach out to him to get information when I expected him to reach out to me. He was very bad about following up with me to schedule follow up appointments, he was also very bad about following up with me when I asked him to provide me cost estimates. We also felt that the ceiling repair was a little sloppy, the ceiling that they repaired is kinda lumpy and the ceiling immediately around the sprinkler is very rough. We would have them out to fix it but we're tired of dealing with them. We're going to fix it ourselves. The carpet had to be cleaned twice after it was reinstalled. The first crew that cleaned it did a very sloppy job, they didn't move furniture the way they should have, they lied and said they had.
Description of Work: One of the fire sprinklers in our second bedroom sprang a leak and flooded the carpet and damaged the ceiling around the sprinkler. Kennedy removed the water logged carpet padding, installed fans and a dehumidifier to dry-out the room, once the room was dry they installed new carpet padding, reinstalled the carpet, chemically cleaned the carpet, and then they repaired the damage that was done to the ceiling by the leak. The ceiling had to be patched and painted.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$2,000

02/2006
5.0
carpet cleaners
  + -1 more
KENNEDY CARPET CLEANING WAS VERY FRIENDLY OVER THE PHONE. THEY DID A GREAT JOB REMOVING STAINS THAT I THOUGHT WOULD NEVER COME OUT. THE PRICE I PAID WAS FOR THREE ROOMS. THE QUALITY OF WORK WAS GREAT.
Description of Work: KENNEDY CARPET CLEANING CLEANED CARPETS IN SEVERAL ROOMS, REMOVING STAINS IN HIGH TRAFFIC AREAS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

DAVID B.
12/2005
5.0
carpet cleaners
  + -1 more
Technician arrived when promised, was courteous, completed when promised, and carpet looked much better. Carpet was several years old, had several stains. Mixed success on cleaning up old stains. Technician readily admitted defeat on one particularly noticeable stain, which may simply mean it could not be removed. Carpet smelled clean, with no obvious evidence of previous owner's dog. No strong chemical smell from cleaning. Overall very satisfactory; just slight disappointment over some stains that may have been too old or tough for their technology.
Description of Work: Wall-to-wall carpet throughout our condo was cleaned (approx. 1100 sq. Ft.), and stain guard applied. We had just bought the condo, and had not yet moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

CAROL F.
09/2005
5.0
carpet cleaners, drapery cleaning, upholstery cleaning
  + 1 more
I WAS VERY SATISFIED WITH JOB DONE. GEORGE, THE WORKER, HELPED ME MOVE SOME VERY HEAVY ITEMS.
Description of Work: CLEANED CARPETS IN ALL ROOMS, SOFA, UPHOLSTERED CHAIR, VALANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$424

KAREN B.
09/2005
5.0
KENNEDY IS THE BEST CARPET CLEANER AND RESTORER FOR OUR LOCAL AREA. I KNOW THAT IF I NEED SOMETHING CLEANED CORRECTLY I WOULD CALL THEM. THEY CAN MAKE CARPETS LIKE NEW! OVERALL, I WAS INCREDIBLY PLEASED BY THEM.
Description of Work: MY INSURER PAID FOR THE WORK, BUT I PICKED THE COMPANY BLINDLY. I HAD A FLOOD LATE ON A SUNDAY NIGHT A FEW YEARS AGO (DUE TO A PIPE BURSTING IN MY HOME). KENNEDY CAME OUT IMMEDIATELY THAT NIGHT. THEY DRIED THE HOUSE, BUT BEST OF ALL THEY SAVED MY CARPETS - THEY WERE LIKE NEW!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LILYAN C.
06/2005
5.0
carpet cleaners, carpet installation
  + 0 more
PUNCTUAL. GOOD QUALITY MATERIALS AND WORKMANSHIP.
Description of Work: SEWAGE RUNOFF CLEANUP @ $200. INSTALLED NEW CARPET AT $1,140.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,340

MARY BETH B.
05/2005
5.0
upholstery cleaning
  + -1 more
KENNEDY CLEANING WAS EFFICIENT AND INFORMATIVE DURING THE INITIAL CALL. DURING THE SERVICE CALL, THEY WERE PROMPT, AND THOROUGH. THE PRICE WAS VERY REASONABLE FOR THE WORK PERFORMED. TO MY DELIGHT, THEY CALLED THE DAY FOLLOWING THE WORK TO MAKE SURE I WAS SATISFIED.
Description of Work: CLEANED 1 COUCH, 2 CHAIRS AND I OTTOMAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

THOMAS K.
04/2005
5.0
carpet cleaners
  + -1 more
THEY WERE EXCELLENT, AND I FOUND THEM TO BE VERY GOOD.
Description of Work: CARPET CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

221 Libbey Industrial Pkwy, East Weymouth, MA 02189

http://www.kennedycarpet.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 5:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Interior Painting,
Air Duct Cleaning,
Drapery Cleaning,
Ceramic Tile,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Kennedy Carpet Sales & Cleaners is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 5:30 PM

Kennedy Carpet Sales & Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kennedy Carpet Sales & Cleaners offers free project estimates.
No, Kennedy Carpet Sales & Cleaners does not offer eco-friendly accreditations.
No, Kennedy Carpet Sales & Cleaners does not offer a senior discount.
Yes, Kennedy Carpet Sales & Cleaners offers emergency services.
No, Kennedy Carpet Sales & Cleaners does not offer warranties.
Kennedy Carpet Sales & Cleaners offers the following services: Carpet sales & installation. Carpet cleaning. Flood, water, smoke removal & restoration. Air duct cleaning, odor removal. Chemicals, air drying equipment, industrial dehumidifiers, humidity sensors.

Contact information

221 Libbey Industrial Pkwy, East Weymouth, MA 02189

http://www.kennedycarpet.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 5:30 PM