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Founded 1946 • With Angi since July 2001
95 Bridge St
Dedham, MA 02026
Service Provider Response
This review is incorrect. Mr [Member Name Removed] said that he cancelled his automatic delivery on our website. Our website doesn't allow customers to cancel services, only to inquire and pay their invoices. He stopped our oil delivery driver half way through filling his tank at 9:57 AM on 4/6/2020. Our driver stopped immediately. When Mr [Member Name Removed] called our office after his tank was filled halfway on 4/6/2020 he stated that he was not able to cancel his deliveries on our website and that our website was poorly designed. He couldn't remember how he cancelled. We checked all of our incoming emails and phone calls. He never contacted our office to suspend deliveries until after we filled his tank halfway on 4/6/2020. On 6/3/2020 Mr [Member Name Removed] sent an email requesting that we write off what he owed and stop sending him invoices as he believed that we made the delivery after he cancelled his automatic delivery, even though he still didn't remember how he cancelled automatic delivery. He wanted us to come and pump out the oil which Paul Grady, from my office, told him could be done but would be difficult and costly to him as we can't re-sell used oil. He threatened, if we didn't write off the bill he would give us bad reviews on multiple sites. Mr Grady told him that we could not credit the cost of the oil as we paid our wholesale supplier. All Mr [Member Name Removed] had to do was call our office or email us and we would have discontinued his automatic delivery right away. During the time Mr [Member Name Removed] was a customer he contacted our office by phone and email many times about his invoices and the price of oil but never about cancelling his deliveries in 2020. We will do anything we can to keep our customers happy but not when we are threatened with bad false reviewsService Provider Response
My name is Scott MacFarlane. I own MacFarlane Energy. I was never at Mr. [Member Name Removed]'s house to give him a price to remove his old boiler and radiators and install a new boiler, water heater, multiple three zones of baseboard heating. Mr. [Member Name Removed]'s memory of happenings is incorrect. Appointments were set up and cancelled several times by Mr. [Member Name Removed] when the sales engineer was already traveling to his house. Jerry was the first sales engineer to attempt to meet with Mr. [Member Name Removed]. When Mr. [Member Name Removed] requested a different sales engineer Dan called him set up an appointment. Dan called him when he was twenty minutes away to let him know that he was almost there. Mr. [Member Name Removed] said that he had forgotten but come anyway. Mr. [Member Name Removed] answered the door in his boxer shorts. Dan waited for him to get dressed and proceeded to survey the house. Dan told Mr. [Member Name Removed] to remove the old boiler and pipes, install a new boiler with three zones of baseboard heat, have an electrician wire the boiler and 3 zones, file the oil burner permit, the plumbing permit, and the electrical permit would probably cost between $20,000 to $23,000. That price is pretty accurate for a top of the line Buderus boiler with a stainless-steel indirect water heater with anti-scald valve and all of the removal and zoning work. We install Slant/Finn baseboard but do not recommend their boilers as we feel that Buderus and Burnham are much better boilers. To remove and install a system like he wanted would take two men four to five days(eight to ten man days would be $8,000 to $10,000 in labor plus $8,000 to $10,000 in material, plus sales tax, permit fees, and time to meet with the inspectors from Brockton. Dan did tell Mr. [Member Name Removed] that we didn't service many homes in Brockton not that we were pulling out of Brockton. Our reputation is very important to me as my father started this company in 1946. I have been working here for 48 years and my son has worked at the company for the last 14 years. I price boilers and heating systems every day. We are not the cheapest but we are not the most expensive. We will not compromise on quality, safety, or training. It's too bad that companies can't write reviews on consumers that try to damage good companies reputations for no good reason. We try to be better than every other company. Hopefully that shows up in our positive reviews.Markarian Electric are experienced, dependable professional electricians constantly staying on the cutting edge of newly released technology. With over 20 years of Residential, Commercial & Industrial electrical experience, Markarian Electric has performed thousands of jobs for many businesses and homeowners. Whether we are wiring a restaurant, office building, retail store, BMS management or simply installing a replacement dimmer for a home-owner, we take pride in every job we do. Eric A. Markarian, CEO Jhon Herrera, President Brandon M. Hill, Vice President Customers can email us at me@markarianelectric.com. Â
Angi Certified
2022 Super Service Award
Accutemp Engineering is a Heating, Venting and Air Conditioning Company with 40 Years serving the greater Boston area. We provide Reliable, Efficient, Friendly Service with an Outstanding Maintenance Program designed to save you money. Bob Webster has owned this company from the start and has hired Top Technicians and Staff to provide second to none Service and Installations for our customers. We set a high bar for our technicians, providing many hours of training and evaluation every month. We provide 24 Hr service 365 days a year. Accutemp Engineering is where Comfort counts all year around. Â
Angi Certified
Offers Coupon
We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today! Â
Angi Certified
2022 Super Service Award
Automatic heating oil delivery, annual tune ups, indoor air quality, duct cleaning, water purification, pool, radiant, geothermal, solar hot water, hydro air, conservation advice, payment options, tank replacement, water heater replacement, radiant heat, tank-guard, & snow-melt systems
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MacFarlane Energy is currently rated 4.6 overall out of 5.
MacFarlane Energy is open:
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:30 AM - 3:30 PM
MacFarlane Energy accepts the following forms of payment: Check, Visa, MasterCard, American Express, Financing Available
Yes, MacFarlane Energy offers free project estimates.
No, MacFarlane Energy does not offer eco-friendly accreditations.
Yes, MacFarlane Energy offers emergency services.
No, MacFarlane Energy does not offer warranties.
MacFarlane Energy offers the following services: Automatic heating oil delivery, annual tune ups, indoor air quality, duct cleaning, water purification, pool, radiant, geothermal, solar hot water, hydro air, conservation advice, payment options, tank replacement, water heater replacement, radiant heat, tank-guard, & snow-melt systems