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AJ Rose Carpets & Flooring

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation,

About us

New Saugus Location Now Open! Address: 1160 Broadway (Route 1 North), Saugus, MA 01906. Natick Location Address: 599 Worcester Rod (Route 9 West), Natick, MA 01760. Family-owned and operated since 1977, A.J. Rose Carpets & Flooring has been serving generations of Massachusetts business and homeowners with top-notch flooring and customer service. As your local Massachusetts carpet dealer, we offer a wide selection of leading carpet brands and other flooring custom fit for your home, including eco-friendly carpet made from recycled materials and flooring solutions from premium brands like Armstrong, Shaw, Karastan, Stainmaster, Couristan and Mohawk.

Business highlights

48 years of trusted experience

Services we offer

Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.

Services we don't offer

Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 601-625 of 819 reviews

Stephen S.
01/2016
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Installed area carpet in dining room and living room; installed runners in hall and covered stairs. Salesman was very helpful and installers were very respectful and great to work with and professional. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy G.
01/2016
3.0
carpet cleaners
  + -1 more
.
Description of Work: Ordered wrong. Needed to installations

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.0
punctuality
5.0


numi M.
01/2016
4.0
carpet installation, flooring contractor
  + 0 more
Fine.
Description of Work: He installed a carpet for my mother. I don't know what it cost. He did a fine job and they were happy but I cannot review further because I do not know details.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael S.
01/2016
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Installed carpet in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sadio D.
12/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: It went very well. The only negative was that they ran very late coming from another installation. They did however call ahead to let me know. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Gail F.
12/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Jennifer B.
12/2015
5.0
carpet installation, flooring contractor
  + 0 more
Service and quality excellent.
Description of Work: Purchased carpet and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Joseph H.
12/2015
4.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Remove and install carpeting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Harry C.
11/2015
3.0
flooring contractor
  + -1 more
.
Description of Work: Installed new vinyl flooring in kitchen and adjacent hallway and bathroom. Quality of the installation of the flooring once it was finally put in is excellent. Problems were with poor communication between the retail store in Natick and the installer, and the nearly 3 month wait between the time of selecting flooring and the final installation. We made an initial selection in the store and took several other samples home with us. When the installer came to do the initial measures, he assured us that he would communicate back with the retail store on our final selection of the style of flooring that we wanted. After that it was nearly a week before I heard from the retail sales person, who had no idea which style we selected. Fortunately we had taken a photo of the style including the label and style number when we were originally in the store. I emailed that to the sales agent. Then there were several delays in hearing from the installer again about getting an installation date. When he finally came, it took him and his crew two days to install because when, after the other two guys head prepped the floor for most of the day,he came back later that day with what he thought was the flooring to be installed, we saw that it was a completely different style than we had chosen. There was a totally different customer's name of on the sheets of vinyl flooring. So that took another day to get the correct product. At any rate we finally got the flooring installed and it looks beautiful but be mindful about making sure the installation people and the sales people are on same page. Also be aware that there are apparently very few installers these days who know how, or are willing, to install sheet vinyl, thus the long wait.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$1,950

EDWARD M.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Installed stair runner and hallway carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Richard S.
11/2015
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


Sada G.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Margo L.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kurt M.
10/2015
4.0
flooring contractor
  + -1 more
.
Description of Work: Pricing a bit higher than other places we looked at, but they sold us on their pitch of having amazing customer service & quality product causing prices to be slightly higher. Installation took longer than anticipated which was fine and the end result was great, but the guys doing the work did a lot more complaining than anything. That was the only negative in the entire process.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$14,000

stacey H.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: They put down new padding and rug in our large 24x24 family room. Workers showed up on time and worked quickly and efficiently. They cleaned up after themselves and we couldn't be more please with the result. The showroom person knew her products and was able to distill our needs down to several samples quickly and easily.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ann R.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Michael S.
09/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Arlyne C.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Archana S.
09/2015
5.0
carpet installation, carpet cleaners, flooring contractor, hardwood floor
  + 2 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Stephen W.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Jeffrey F.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Eric D.
09/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Theodora B.
09/2015
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Kari S.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

James B.
08/2015
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Blind Cleaning,
Window Treatments,
Stone and Gravel,
Florists

FAQ

AJ Rose Carpets & Flooring is currently rated 4.7 overall out of 5.

Sunday: 1:00 PM - 5:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

AJ Rose Carpets & Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AJ Rose Carpets & Flooring does not offer free project estimates.
Yes, AJ Rose Carpets & Flooring offers eco-friendly accreditations.
No, AJ Rose Carpets & Flooring does not offer a senior discount.
No, AJ Rose Carpets & Flooring does not offer emergency services.
Yes, AJ Rose Carpets & Flooring offers warranties.
AJ Rose Carpets & Flooring offers the following services: Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.
Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM