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AJ Rose Carpets & Flooring

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation,

About us

New Saugus Location Now Open! Address: 1160 Broadway (Route 1 North), Saugus, MA 01906. Natick Location Address: 599 Worcester Rod (Route 9 West), Natick, MA 01760. Family-owned and operated since 1977, A.J. Rose Carpets & Flooring has been serving generations of Massachusetts business and homeowners with top-notch flooring and customer service. As your local Massachusetts carpet dealer, we offer a wide selection of leading carpet brands and other flooring custom fit for your home, including eco-friendly carpet made from recycled materials and flooring solutions from premium brands like Armstrong, Shaw, Karastan, Stainmaster, Couristan and Mohawk.

Business highlights

48 years of trusted experience

Services we offer

Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.

Services we don't offer

Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 476-500 of 819 reviews

Fran O.
05/2012
5.0
carpet cleaners
  + -1 more
I think that they did a wonderful job, and very pleased. They were accurate and professional and enjoyed their work.
Description of Work: cleaned your carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris C.
04/2012
5.0
carpet installation, flooring contractor
  + 0 more
The sales people were helpful without being pushy. They were pretty quick with getting it installed.
Description of Work: They put carpeting in for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert H.
04/2012
5.0
carpet installation, flooring contractor
  + 0 more
Our house is old and doesn't have a lot of right angles, but the installers expertly covered all of the oddly shaped nooks and crannies. They were friendly, professional, and quick (about four hours). We couldn't move all of the furniture out of the rooms, but for a small fee they handled the furniture carefully for us and replaced it when they were done. We were very impressed with their attention to detail and the rooms look so much better!
Description of Work: Carpet installation, covering stairs, a hallway, and two bedrooms, including closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Yiqi J.
04/2012
5.0
carpet installation, flooring contractor
  + 0 more
Everything went well. From selecting the right type of rug to installation, everything went smooth. Mike was very courteous and helpful. The installation guys were very clean and professional also. They are definitely one of the best companies in the area. The price they quoted was very reasonable. I was very happy with everything. The fact that they didn't push me to buy the most expensive rug was very nice so I could be more economical.
Description of Work: I purchased some stair runners from them and they came over and installed them for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

James H.
04/2012
5.0
carpet installation, flooring contractor
  + 0 more
The repair was observed by my realtor who only had glowing reviews and whom plans on suggesting them to his clients in the future. Greg (the owner) and his crew were not only efficient, professional, and timely but very friendly making the whole experience enjoyable and less stressful. The price was substantially less than previous quotes and the results were terrific. If I had another place to carpet I would definitely call them!
Description of Work: We had carpet and flooring measured for two different quotes, we ended up going with carpet due to the unevenness of my floors. This included measuring, furniture moving, carpet rip up, removal, disposal, floor leveling in some of the worst areas, and finally the carpet install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,997

Derek M.
04/2012
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They were very responsive. We needed them to be flexible in terms of when to install, as we were turning our attic into an office, and the construction hadn't been finished yet. We scheduled them to come 1 week in advance of them coming.. They came and did a great job on the carpet and the hardwood repair.
Description of Work: They installed wall-to-wall carpeting in our office, and patched hardwood flooring at the bottom of the office stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jeff S.
04/2012
5.0
carpet cleaners
  + -1 more
I contacted AJ ROSE through a special on carpet cleaning they were running through Angies List. They had an opening on short notice. They arrived on time and completed the work quickly and professionally. They cleaned the carpet in 3 rooms. I would use them again.
Description of Work: Steam Cleaned carpets in 3 rooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith C.
04/2012
5.0
carpet installation
  + -1 more
I went with the other company and am thrilled with the results.
Description of Work: I got an estimate from this company and another well-rated Angie's List company in my area. For the same carpet, this company's quote came in $1200 higher!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0


JOHN D.
04/2012
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The salesperson at AJ Rose was very good (can't remember his name). We wanted an inexpensive runner installed on our staircase to keep our dog from slipping. He didn't try to sell us anything we didn't need. They came out and installed it a week later. The installer was very professional, on time and was done in about an hour as promised. We would definitely use them again.
Description of Work: We had a runner installed on our hardwood staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CHARLES B.
04/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The rugs were very dirty because they were in the basement and they did a wonderful job. They showed up on time and the price was right. There wasn't anything I wasn't pleased with.
Description of Work: We had some rugs cleaned and they were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeffrey F.
04/2012
5.0
carpet cleaners, carpet installation
  + 0 more
Very pleased! They arrived when they said they would, got right to it and did a fantastic job.
Description of Work: Carpet cleaning of stairs and master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

KATHLEEN W.
04/2012
5.0
ceramic tile, flooring contractor
  + 0 more
We chose them because their rating on Angie's List and their coupon offer at the time. I was impressed with their selection and the quality of their sales service.
Description of Work: We purchased porcelain tile for a remodeling job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Sevag S.
03/2012
5.0
carpet cleaners
  + -1 more
I used a promotion coupon for this service, the price was 89 for 3 room, i was suspicious, it cost me the same to rent the tools. the service was great and I am so happy.
Description of Work: 3 room carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Denise B.
03/2012
5.0
carpet cleaners
  + -1 more
The service was originally scheduled between "12 and 2", but the cleaners were running behind. They called to inform me of this. When the "12 and 2" window had passed, they called again to let me know what was going on and told me they were running very late and would probably not make it until 4pm. They were near the Boston area and we live in Southern NH, so it was an extremely long day for the poor guys. However, true to their word, they arrived a little after 4:00 and did a great job - very upbeat and professional. Carpet looks and smells great.
Description of Work: Had carpet cleaned in three bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Shawn G.
03/2012
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
They were great. They were friendly and were conscious of making sure they did not track any snow in the house.
Description of Work: They cleaned my rugs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maryanne U.
02/2012
5.0
carpet installation
  + -1 more
I had received a coupon notice via Angie's List for A J Rose Carpets & Flooring. I purchased the deal and contacted the company to set up a date and time. From the first call to the final service, everyone I worked with were extremely professional,respectful and accommodating. They arrived on time, were very thorough and concientious and the results were fantastic. They cleaned several areas including hall runners and stair runners....the carpets look like new. They also treated a problem area in the living room and I was pleased that the stain was removed. For future carpet furniture cleaning needs, I will definitely be using A.J. Rose.
Description of Work: Several area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert L.
02/2012
5.0
carpet cleaners
  + -1 more
I was happy with them. They came at the time they said they would come. I had a $99 coupon which was for three rooms, but they cleaned three rooms and the stairs also, and I was happy with that. They did a good job, though there was one old stain which they couldn't get out, it had been there for a while. I was impressed with the quality of the work. They seemed very professional.
Description of Work: I got my carpets cleaned by AJ Rose Carpets & Flooring in November. They cleaned two rooms, a hallway and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David S.
02/2012
5.0
carpet cleaners
  + -1 more
The man that came out was very professional. He did a good job on the carpets.
Description of Work: We used AJ Rose Carpets and Flooring to come out and clean three rooms of carpet in 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy S.
02/2012
5.0
carpet cleaners
  + -1 more
They went out of their way to clean my carpets. They were very nice and did an exceptional job. I would gladly recommend their service to anyone. Thank you so much!
Description of Work: They cleaned my living room carpet and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sally K.
02/2012
5.0
carpet installation, flooring contractor
  + 0 more
I thought they were great. They were very hospitable and the guy that I worked with was very good. He was nice. He followed up afterward and he was good at following up. They did a very nice neat job. They left me with the left over carpeting squares. They sent someone over to recheck the measurements. They were willing to move furniture for me and things were left the way they were at the end.
Description of Work: AJ Rose Carpets & Flooring came out and install carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Scott P.
01/2012
5.0
floor cleaning
  + -1 more
They were very polite, easy to schedule. They showed up when they said they would, and they were in and out within an hour and a half.
Description of Work: I had the flooring done in 3 rooms, 2 hallways and my stairs done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

SUSAN K.
01/2012
1.0
oriental rug cleaning
  + -1 more
I have an oriental rug that I asked if they would clean. I called to see if they would do the rug rather than the 3 rooms of carpet at the same cost. He told me they would if I would bring the rug in. When I took it in I was told they could not do the rug for the same price as the coupon. He told me he'd have to go back and talk to someone else. I waited for about 10 minutes and he told me that they would only be able to do it if I paid an additional $30. I decided to get my money back and left. I wouldn't go to them even if they were giving away free rugs.
Description of Work: I got a coupon for $79 to have 3 rooms of carpets cleaned.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from AJ Rose Carpets & Flooring
Thank you very much for your input. We are sorry you did not have a good experience with us. At AJ Rose we strive to provide exceptional customer service so it is always disappointing anytime we fail to do so. The $79 coupon was a Living Social special we ran. That special was for wall to wall carpet cleaning only which was clearly spelled out on the coupon. Therefore, it did not include area rugs. The process to clean area rugs and oriental rugs in particular is significantly different than regular carpet cleaning. The process is much more time consuming. Therefore, Oriental rug cleaning is much more expensive. This is why we were not able to provide area rug cleaning for that same discounted price. We are very sorry for any confusion and will take this input and try and do better next time. Thank you again for your comments.

Edward S.
01/2012
5.0
carpet installation
  + -1 more
very satisfied with the work. would recommend.
Description of Work: While the special price I received was for 3 rooms, the workman was flexible in his determination of what constituted a room-sized area, and did additional areas without area charge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

John D.
01/2012
5.0
carpet cleaners
  + -1 more
A J Rose was a pleasure to deal with. When I set up my appointment, they gave me a two hour window of when they would show up. The day of the service, I got a call from the service guys telling me when that would be at my house. They showed up at my door exactly when hey said they would. They were friendly, courteous, and efficient. They even cleaned more than I expected them to .. they cleaned my landing for no additional charge.
Description of Work: Clean carpets in two rooms, a large family room and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dmitry L.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very thorough on the phone with pricing and their estimate. On the day of service they called to say that they were coming early - but that didn't work out, so they came on time. They did the job promptly, were responsive to questions. They didn't move any heavy items around - I guess some companies do this, but these folks did not. Then again, we didn't ask. They did move the light items out of the way. They came as a team of two, the equipment was in their van with hoses extending into the house, plus some hand tools like brushes and spray bottles. In the end they accepted a credit card for payment and left. Couldn't ask for more.
Description of Work: Cleaned carpets on 2 levels of a 3 level townhome, 3 bedrooms, hallways, living room, stairs. Also cleaned a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Blind Cleaning,
Window Treatments,
Stone and Gravel,
Florists

FAQ

AJ Rose Carpets & Flooring is currently rated 4.7 overall out of 5.

Sunday: 1:00 PM - 5:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

AJ Rose Carpets & Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AJ Rose Carpets & Flooring does not offer free project estimates.
Yes, AJ Rose Carpets & Flooring offers eco-friendly accreditations.
No, AJ Rose Carpets & Flooring does not offer a senior discount.
No, AJ Rose Carpets & Flooring does not offer emergency services.
Yes, AJ Rose Carpets & Flooring offers warranties.
AJ Rose Carpets & Flooring offers the following services: Residential and commerical carpet, hardwood flooring sales and installation, laminate, vinyl, luxury vinyl tile, sheet vinyl, stock rolls, reminants & green flooring.
Carpet & Upholstery Cleaning or Sanding and Refinishing Hardwoods

Contact information

136 Cambridge St, Burlington, MA 01803


Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM