Atlantic Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Founded in 1962, Atlantic Heating & Air Conditioning is a family owned and operated company, ready to service you in the Brookline area. We always stand by our work, and our exceptional customer service. Our long term, extremely proficient employees are ready to assist you with any Heating or Air conditioning services. Call us today!

Business highlights

63 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heater Repair & Maintenance, Heater Installation & Replacement, Furnace Installation & Replacement, Furnace Repair & Maintenance, Heat Pump Services, Radiant Heating, Geothermal Heating, Snowmelt Driveway Systems, Boiler Repairs, Water Heaters, AC Installation & Replacement, AC Repair & Maintenance, AC Filter Replacements, Air Handler Services, Ductless Mini Split AC System, Evaporator Coil Services, Air Duct Repair, Humidifiers & Dehumidifiers, UV Air Sanitizers, High Efficiency Air Filtration

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.4140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
9%
3
4%
2
7%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.5
responsiveness
4.4
punctuality
4.6

Filter reviews by category

Showing 26-50 of 140 reviews

Julie C.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Atlantic is always responsive and in emergency gets someone here quickly. Ken L. has worked at our home a number of times and is a pleasure to deal with. He is also friendly to my unfriendly dog! I've used Atlantic over a number of years for both proactive maintenance and more immediate repair. The price always seems fair, they routinely explain what they are doing, showing parts etc, and clean up after themselves. I highly recommend the folks at Atlantic Heating and you are extra lucky if you get Ken for the house call!
Description of Work: Heating repair, Air Cond seasonal tuneup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas D.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent - scheduled us quickly, did work in time frame quoted. Team members Ricky Lozano and And Yong were courteous, prompt, and professional. Left work area cleaner than at start. And replacement furnace has worked perfectly.
Description of Work: Furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kam L.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Atlantic heating and air conditioning is professional, punctual, courteous. Highly recommended.
Description of Work: To install a gas fired furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kam L.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent , professional, on time, courteous service! Very impressed.
Description of Work: Install a gas fired furnace to replace the old one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew H.
01/2018
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Atlantic was a great company to work with. They were very responsive and polite, and I'm very happy with the work they did for me.
Description of Work: Replaced my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Adam K.
01/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Darren and team worked directly with our landscape architect to ensure that the design for the snowmelt was compatible with a few particular details of the hardscaping, e.g. the bluestone slabs on the back entrance. They coordinated the installation of the snowmelt with the contractor building out the new parking court and walkway, and had the whole system installed on time and on budget. They use quality parts and as far as we can tell their workmanship is high quality as well. We're particularly impressed with the ongoing support we've received from Atlantic Heating. We've had one or two minor issues with the system over the past couple of years, and Darren and team have always addressed them promptly and thoroughly and free of charge. Even when we erroneously suspected a problem with the hot water heater, they helped us debug the actual root cause (a faulty shutoff valve unrelated to their work) and made a recommendation on how to resolve it.
Description of Work: We installed a hydronic snowmelt system underneath our rebuilt back stairs, walkway, and parking court as part of a larger landscaping project in late 2015. The new boiler for the snowmelt also powers a new indirect domestic hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,250

John B.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
All work was done as quoted; workers went out of their way to be accommodating, workmanship was professional, neat, and practical. I was on a tight timeline and they completed this major job before my required date. Pleasantly surprised by all aspects of this project. The system works beatifically and quietly.
Description of Work: Replacemnt of old steam heating system with forced air heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Jonathan M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Eddie was prompt, professional, and helpful. Some of the operational details for this stuff was not intuitively obvious. Eddie answered all my questions and made sure that I really understood how these things worked.
Description of Work: Installation of remote monitoring hardware for Lochinvar boilers and also 5 Nest wi-fi enabled thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Andrew H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Atlantic Heating & Air Conditioning responded professionally and quickly to my call. A service technician diagnosed the problem and ordered the a new gas valve and two sensors. A second technician, replaced the defective parts and serviced the boiler. Both technicians performed their work in a very professional manner, identified the source of the problem and clearly explained what was needed. I was impressed with their work and would definitely hire them again.
Description of Work: My Burnham Alpine would not operate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerome M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly. Kenny is highly professional. Extremely courteous and polite. Knowledgeable. Thorough!
Description of Work: Semi-annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Extremely well. Jorge diagnosed the problem, went back to his office to get the needed parts, returned promptly and fixed the problem. He was courteous, professional and efficient.
Description of Work: Repair of heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
10/2017
1.0
heating & air conditioning/hvac
  + -1 more
Quote was 8000 dollars above everyone else's quotes. They need to update their pricing
Description of Work: Received a quote on a full HVAC installation for a 1200 sq ft condo in Boston.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$27,500

Response from Atlantic Heating & Air Conditioning
Thank you for taking the time to provide feedback. We thank you for the top marks given for responsiveness, professionalism and punctuality. We understand that you were not satisfied with the price of the proposed work compared with other vendors. While we can't assess if another firm has provided an apples to apples bid, we can tell you what is reflected in our price structure. Your project location in downtown Boston provides challenges. You are on the 4th floor and the outdoor heat pump location is 40' in the air. Logistics to safely and legally install in such a space are complicated and time consuming. The same is true indoors in an occupied condominium setting. We included a very high quality, high efficiency system in our pricing. We strive to make every installation a positive value filled experience. To do so we have built a team that combines highly skilled installers with professional estimators who understand the ever changing technology on the market today as well as the needs of individual home owners. With the help of our in house design service these estimators put individual plans together for each client. There is nothing cookie cutter about what we do. This is then backed up by our top notch service department. All along the way we use only the best products and the highest standards in installation to provide clients with a comfortable system that is designed to last for the long haul. All of this is put together with a great crew of team members, many of whom have been been with our company for 10 or more years, some have been with us for over 25. While that may make for a more expensive workforce than some of our competitors, we feel that the combined experience and maturity helps us to achieve the highest customer satisfaction. While we understand that this is not in everyone's budget or needs, for the clients we have served for decades it is greatly appreciated. We thank you for the opportunity to bid your project and wish you the best of luck. Best wishes, Atlantic Heating & Air Conditioning

Pamela T.
08/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Every system in our house is now state of the art. It works beautifully and Atlantic handles this professionally and courteously. They are responsive, knowledgeable and great to work with. I can't recommend them strongly enough.
Description of Work: A total revamp of our snow melt system and boilers for the house. A huge project that took well over a month. They have been our hvac company since the house was built and have updated and serviced every piece of equipment we own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah R.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fine. Scheduling for air conditioner service is about 6 weeks out if you schedule in late April.
Description of Work: Annual furnace and air conditioner service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jane A.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service man, who came out was wonderful. Didn't try to sell us anything. It was in the middle of a heat wave; and they came when they said they could. Reliable. Yes I would use them again!
Description of Work: Fix our air-conditioning during a heat wave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
David (from Atlantic) helped us navigate a long and challenging approval process with our board of trustees in our condominium association. He was patient and very responsive throughout this process, which included meeting with the board of trustees and setting up a site visit to another homeowner (so a trustee could listen to the AC compressor to see how loud it was). Once our central air install was approved, Al managed the entire process - which included installing the entire AC system within four days. Both David and Al were incredible - I can't say enough positive things. Al communicated frequently throughout the installation process - by text mostly (which was great) - and did an incredible job managing his crew and also ensuring that the lead was contained (live in a building which probably has old lead paint). David and Al both came for a final walkthrough after the installation with the trustees and management company to make sure that everything was satisfactory. They were incredibly professional, positive, and helpful throughout the whole process.
Description of Work: Install central air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Carol J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
excellent - friendly guy, explained everything and gave advice about potential problems to look out for... offered to supply filters but changed those which I had available.... no worries
Description of Work: service heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorota M.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
It took them over 3 weeks and a reminder phone call to give us an estimate for an $11,000 job. Due to their complete lack of responsiveness and interest we did not think they would be reliable and we went with someone else, much cheaper too.
Description of Work: We contacted them because we were converting from oil heat to gas. First we contacted them through their web site and we never heard back from them. So we called and they sent a sales person to the house to give us an estimate. He came in and we did not hear back from them. My husband called after 3 weeks and they still did not have the estimate. It came 2 days later, so we did not consider them any more.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0

$11,000

Response from Atlantic Heating & Air Conditioning
Hi [Member name removed], I am very sorry to hear about your experience with us. We sincerely try to respond to all of our customer's needs in a timely fashion and I am so sorry that we did not do so in your case. We are looking into what happened and will deal with it internally. If any other hvac needs arise, please don't hesitate to contact us, we would love the opportunity to earn back your business. Thank you. Sincerely, Atlantic Heating & Air Conditioning

Penelope L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They maintain my heating and AC systems annually and I've had no problems. They made a necessary repair on one occasion, the charge was entirely reasonable and I'm comety satisfied with the service I get from them .
Description of Work: Annual contractual heating system check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Antonia L.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
Jerome was very professional and courteous. We asked for a maintenance of our boiler. Jerome cleaned parts in the boiler. Not stellar service but not anything to complain about either. We will definitely use Atlantic again.
Description of Work: Maintained boiler before the cold weather came.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job and it was very reasonable price, I would recommend them.
Description of Work: They cleaned the coils on my fathers A/C unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kenneth M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great! The installer couldn't have done a better job,cleaning up as he went along with his work. Couldn't be happier with the job done. couldn't be happier with the units
Description of Work: Installed mitsubishi split a/c units(3) and condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

rhonda R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and they called before they were on their way. They didn't take too long, which was great and they followed up about two days later and then a week later just to make sure. Everything went smoothly and they took us right away.
Description of Work: They put in central air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HELEN C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
It's not a good time to try to get your AC fixed--90 degrees out and everyone wanting service. Atlantic was recommended by a friend. They scheduled an appointment within a few days of my call. Parts needed to be ordered and a second appointment was again scheduled within a few days of the part coming in (they had to work around my schedule). Both Mike and Alex were great--very professional. They do charge for mileage, hence the B on price, but I was very pleased with their approach and would call on them again.
Description of Work: Serviced AC, replaced motor, replaced filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Scott S.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They’re very good. We have a service contract with them and we’ve used them for years. My husband says they’re worth it for whatever they charge. They're very responsive to your needs. They are professional, on time, and they made excellent suggestions to improve our heating system which we went along with and we were extremely pleased with it.
Description of Work: Atlantic Heating & A/C Company came in to clean the filters and check my heating system for the winter. They also do that for the A/C for the summer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

116 Cypress St, Brookline, MA 02445

https://www.atlantic-heat.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
4538
Trade License Locale
MA
Trade License Authority
Massachusetts Board of Building Regulations and Standards
Trade License Expiration
05/01/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Solar Panels

FAQ

Atlantic Heating & Air Conditioning is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Atlantic Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Atlantic Heating & Air Conditioning offers free project estimates.
Yes, Atlantic Heating & Air Conditioning offers eco-friendly accreditations.
No, Atlantic Heating & Air Conditioning does not offer a senior discount.
Yes, Atlantic Heating & Air Conditioning offers emergency services.
Yes, Atlantic Heating & Air Conditioning offers warranties.
Atlantic Heating & Air Conditioning offers the following services: Heater Repair & Maintenance, Heater Installation & Replacement, Furnace Installation & Replacement, Furnace Repair & Maintenance, Heat Pump Services, Radiant Heating, Geothermal Heating, Snowmelt Driveway Systems, Boiler Repairs, Water Heaters, AC Installation & Replacement, AC Repair & Maintenance, AC Filter Replacements, Air Handler Services, Ductless Mini Split AC System, Evaporator Coil Services, Air Duct Repair, Humidifiers & Dehumidifiers, UV Air Sanitizers, High Efficiency Air Filtration
Ask for Details

Contact information

116 Cypress St, Brookline, MA 02445

https://www.atlantic-heat.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed