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Papalia Home Services

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Papalia Home Services is a company focused on customer satisfaction. Customer service, extensive training, and follow through are where we excel. We have received numerous awards acknowledging our excellent customer service and care for our customer's most valued possession, their home. We are a Trane Comfort Specialist, Mitsubishi Diamond Elite Dealer and Navien Service Specialist which requires us to maintain high standards for the customer's experience. Papalia's employees are dedicated to greatness and we strive for improvement daily. Thank you for considering Papalia Home Services.

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

On-staff Electrician. Water Heater Replacements. Boilers. Frozen Pipe Repairs & Prevention. Heating & Air Conditioning Systems. Water Filtration. Indoor Air Quality. Ductless Air Conditioning. Heat Pump Systems. Drain Cleaning. Pipe lining. Video Inspections. Gas Piping. HVAC. HVAC Service. Generators.

Services we don't offer

Duct Cleaning

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.5894 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
15%
3
7%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 751-775 of 894 reviews

Abby D.
12/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$700

Steve C.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vidya R.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had great communication with them
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff & Lorin B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$519

Thanayi H.
11/2015
5.0
air duct cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$245

11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

KATHLEEN C.
11/2015
5.0
air duct cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Holly S.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lara C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Christine K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Howard W.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$315

Katherine O.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Richard G.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$657.18

Ian M.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura N.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Stephen S.
11/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$185

DEBORAH D.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

KAREN P.
11/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ann R.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

DOROTHY D.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan S.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

Anne B.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: heating and plumbing: |fall checkup, two furnaces; replacement of |repair of leaking faucet |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Kristin H.
11/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Papalia has been there for us from the day we moved in and discovered that the shower would not turn off. We have called them back for a total of four times to deal with the creaky infrastructure of our old house and have been delighted with their service every single time. (Specifics: fixed shower nozzle; replaced kitchen waste pipe - quite a feat!; fixed broken shower connection behind wall; replaced kitchen faucet) They are upfront about when they can be there and what it will cost. They show up on-time and are friendly and professional. They let you know what options are possible and what those options will cost. They even have an emergency service which will show up during those late off-hours when you discover that the shower in your new house will not turn off. I have recommended them in the past and will continue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Eric W.
11/2015
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0


Ilkka S.
11/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Papalia plumber repaired the washer intake with a relatively simple fix which another plumber had said would mean tearing open the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1220 Liberty Square Rd, Boxborough, MA 01719

http://www.papaliaplumbing.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
11628
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Handyman Services,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Fireplaces,
Electrical,
Drain Pipe Installation

FAQ

Papalia Home Services is currently rated 4.6 overall out of 5.

Sunday: 8:30 AM - 1:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:30 AM - 1:00 PM

Papalia Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Papalia Home Services does not offer free project estimates.
Yes, Papalia Home Services offers eco-friendly accreditations.
No, Papalia Home Services does not offer a senior discount.
Yes, Papalia Home Services offers emergency services.
No, Papalia Home Services does not offer warranties.
Papalia Home Services offers the following services: On-staff Electrician. Water Heater Replacements. Boilers. Frozen Pipe Repairs & Prevention. Heating & Air Conditioning Systems. Water Filtration. Indoor Air Quality. Ductless Air Conditioning. Heat Pump Systems. Drain Cleaning. Pipe lining. Video Inspections. Gas Piping. HVAC. HVAC Service. Generators.
Duct Cleaning

Contact information

1220 Liberty Square Rd, Boxborough, MA 01719

http://www.papaliaplumbing.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM