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Papalia Home Services

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Papalia Home Services is a company focused on customer satisfaction. Customer service, extensive training, and follow through are where we excel. We have received numerous awards acknowledging our excellent customer service and care for our customer's most valued possession, their home. We are a Trane Comfort Specialist, Mitsubishi Diamond Elite Dealer and Navien Service Specialist which requires us to maintain high standards for the customer's experience. Papalia's employees are dedicated to greatness and we strive for improvement daily. Thank you for considering Papalia Home Services.

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

On-staff Electrician. Water Heater Replacements. Boilers. Frozen Pipe Repairs & Prevention. Heating & Air Conditioning Systems. Water Filtration. Indoor Air Quality. Ductless Air Conditioning. Heat Pump Systems. Drain Cleaning. Pipe lining. Video Inspections. Gas Piping. HVAC. HVAC Service. Generators.

Services we don't offer

Duct Cleaning

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.5894 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
15%
3
7%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 726-750 of 894 reviews

JONATHAN S.
03/2016
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Our faucet in bathroom burst. On their first visit over they discovered our incoming water pressure was too high (well above code). We had them install a pressure regulator and expansion tank. They then installed a new bathroom pedestal sink and new faucet. Not sure if their price was reasonable or too high for all that work. We had plumbing work done in ten years. |Contact with office and visiting plumber were all very professional, and friendly. Plumber always wore protective shoe covers when inside the house. Cleaned up nicely after the job. We're quite happy with the results and the whole experience.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

J Bruce G.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: cut out sheet rock; installed insulation and pipe insulators to stop freezing in winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Shraman A.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John P.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: Installed new appliances

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jody H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen D.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan L.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anne L.
02/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They take care of any plumbing or gas heating needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rohini S.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Zishan W.
02/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Michael O.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced under the sink drain. They found the issue quickly (builder used galvanized steel pipe)and replaced within an 90 minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Susan S.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Steve C.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn H.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret C.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They checked my heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Debra S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: The price for the initial visit was really reasonable and the service was great. But the cost of the part that needed replacing seemed very high and the installation took no time. Yet, the replacement of that part was pretty hugely appreciated - it's January and a bit chilly...

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Irma T.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: The primary problem was a leak somewhere in the network of pipes that lead to the two outside faucets. I had had another plumber look at it, but the problem was not resolved. They not only resolved the problem, they kept me informed, showed up on time, finished the work when promised and showed me how to bleed the faucets so that the pipes wouldn't burst again this winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Amany O.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Heather W.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kristin H.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: We called them for a broken bathroom faucet. He quickly sussed out the problem, offered several faucets across a spectrum of price to replace the broken faucet, then cheerfully & professionally dealt with the arduous process of replacing the faucet and frozen shut-off valves located in a vanity that was NOT made for easy access. Once again, Papalia to the rescue! We love this plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

maria S.
01/2016
5.0
plumbing
  + -1 more
Please my comment above.
Description of Work: Replaced a pipe section. The fellow was very polite and professional and did a great job replacing the pipe. We would like to use them again. The only negative is the cost. We found them very expensive. Otherwise they were excellent.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

DAVID B.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Manuel D.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Dependable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Boppanda G.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: HVAC service
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1220 Liberty Square Rd, Boxborough, MA 01719

http://www.papaliaplumbing.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
11628
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Handyman Services,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Fireplaces,
Electrical,
Drain Pipe Installation

FAQ

Papalia Home Services is currently rated 4.6 overall out of 5.

Sunday: 8:30 AM - 1:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:30 AM - 1:00 PM

Papalia Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Papalia Home Services does not offer free project estimates.
Yes, Papalia Home Services offers eco-friendly accreditations.
No, Papalia Home Services does not offer a senior discount.
Yes, Papalia Home Services offers emergency services.
No, Papalia Home Services does not offer warranties.
Papalia Home Services offers the following services: On-staff Electrician. Water Heater Replacements. Boilers. Frozen Pipe Repairs & Prevention. Heating & Air Conditioning Systems. Water Filtration. Indoor Air Quality. Ductless Air Conditioning. Heat Pump Systems. Drain Cleaning. Pipe lining. Video Inspections. Gas Piping. HVAC. HVAC Service. Generators.
Duct Cleaning

Contact information

1220 Liberty Square Rd, Boxborough, MA 01719

http://www.papaliaplumbing.com

Service hours

Sunday:
8:30 AM - 1:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM