Papalia Home Services

Jsoe sudien sisoend zisoek

Very well.

It was a good and fast service

Expensive but completed.

Punctual, got the job done

Backflow preventer installation

No response

Quick and professional

Quick service

A faucet that was improperly installed by a ''handyman'' service was constantly leaking.

While the price seemed just a bit high, the service was excellent, and they were very clear about the charges. The work was very good, and this company has become our plumber for all occasions.

EASY TO GET AN APPOINTMENT. THEY SHOWED UP ON TIME. QUICK TO PROVIDE A QUOTE. IT WAS COMPETITIVE THOUGH WE DID NOT SELECT THEM.

ALTHOUGH I TOLD THEM THAT THE JOB NEED NOT BE RUSHED, IT WAS QUICKLY SCHEDULED -- YET THE DISPATCH FEE ($29.50) WAS STILL WAIVED. THE PLUMBER WHO CAME WAS PROMPT AND KNOWLEDGEABLE (IF NOT TALKATIVE), AND THE NEW VALVE LOOKS AND WORKS GREAT.

GREAT WORK, SHOWED UP ON TIME. VERY PROFESSIONAL.

MORE EXPENSIVE THAN MY OTHER QUOTES, BUT I CHOSE THEM BECAUSE THEY HAD A SPOTLESS REPUTATION. AFTER INSTALLATION, I NOTICED SMALL AMOUNT OF WATER BENEATH WATER TANK. DIAGNOSIS BY PAPALIA WAS THAT EXTERNAL WATER PRESSURE WAS TOO HIGH, CAUSING OVERFLOW VALUE TO RELEASE WATER. REQUIRED $300 ADDITIONAL TO INSTALL PRESSURE REDUCING VALVE. THIS SHOULD HAVE BEEN DETECTED ON ORIGINAL INSTALLATION. OTHERWISE, ALL WORK WAS IMMACULATE.

I RECEIVED SEVERAL RECOMMENDATIONS FOR PAPALIA. APPARENTLY, THEY DO GOOD WORK. THAT'S WHY I PAID $29 FOR AN ESTIMATE - SOMETHING I'VE NEVER DONE IN 10 YEARS OF RENOVATING PROPERTIES. WHEN THEY ARRIVED TO PROVIDE THE ESTIMATE, FAIRLY PROMPTLY, THEY WERE PLEASANT & EVEN COVERED THEIR SHOES TO PREVENT TRACKING IN DIRT. I WAS IMPRESSED. HOWEVER, IT TOOK ABOUT A WEEK TO GET THE ESTIMATE DESPITE PROMISES OF SOONER. REPEATED PHONE CALLS SEEMED TO BE THE ONLY REASON I GOT THE ESTIMATE AT ALL. WHEN I FINALLY RECEIVED THE ESTIMATE I WAS SHOCKED! THE PRICES WERE RIDICULOUS. CHANGING A TOILET FLAPPER WAS $66 - A PRICE THAT MIGHT BE OK IF THAT WAS ALL THEY WERE TO DO, BUT THEY WERE TO DO TWO OF THEM FOR $132 ALONG WITH THOUSANDS OF $$ OF OTHER ITEMS. THE OTHER RED FLAG WAS A PRICE OF $265 (NORMAL PRICES ARE $129 FROM RETAILERS & I HAVE A $150 QUOTE) TO REPLACE A DISHWASHER & A TOTAL OF $438 TO REPLACE A FAUCET & INSTALL A DISPOSAL (IT WAS DONE FOR $225). PICK THEM AND PAY MORE.

THEY WERE PUNCTUAL, PROFESSIONAL, DID GOOD WORK, HAD REASONABLE PRICING, CAME PREPARED AND GOT THE JOB DONE QUICKLY.

THE PLUMBER WAS ON TIME BUT LACKED CUSTOMER SERVICE SKILLS AND WAS TOO EXPENSIVE.

ANOTHER PLUMBER I HAD BOOKED COULDN'T MAKE IT ALL OF A SUDDEN. I TRIED SEVERAL OTHERS WHO COULDN'T DO IT. PAPALIA CAME WITHIN 2 HOURS.

PAPALIA QUOTED ME A BASIC BOILER FOR MY HOUSE, ONE OF TWO COMMON BRANDS IN MY AREA. AFTER SOME RESEARCH ON MY OWN, I ASKED THEM TO QUOTE A DIFFERENT PRODUCT, WHICH THEY DID. THEY WERE A LITTLE LOOSE ON THE QUOTE PAPERWORK FOR THIS CHANGE, BUT THEY DID WHAT THEY PROMISED, SHOWED UP WHEN SCHEDULED. PRICING WAS VERY COMPETITIVE, AND THEY DID A GREAT JOB. PLUMBERS WERE VERY PROFESSIONAL.

I WAS ABLE TO GET AN APPOINTMENT THE DAY AFTER I CALLED, EVEN THOUGH IT WASN'T AN EMERGENCY. THE PLUMBER ARRIVED ON TIME AND QUICKLY FIXED THE PROBLEM!

THEY WERE RESPONSIVE AND TOOK FULL RESPONSIBILITY WHEN A FEW MISTAKES/CHALLENGES OCCURRED. THEIR CUSTOMER SERVICE WAS FANTASTIC.

VERY PROMPT, FAST, RELIABLE AND POLITE. WOULD DEFINITELY HIRE THEM AGAIN. MORE RESPONSIVE THAN THE OTHER 5 PLUMBERS I CALLED.

BY AND LARGE, MARK DOES VERY GOOD WORK, BUT YOU NEED TO BE VERY CLEAR ABOUT WHAT IS NEEDED/WANTED. THEY ARE GENERALLY VERY RESPONSIVE AND CONSCIENTIOUS, IF YOU HAVE THE RIGHT PEOPLE ON THE PHONE. THERE WAS A SLIGHT PROBLEM GETTING THE HEATING PIPE MOVED TO THE RIGHT PLACE, BUT OTHER THAN THAT THE WORK WAS VERY SUITABLE. THE PRICES ARE VERY REASONABLE. I WILL HAVE THEM BACK TO FINISH OUR BATHROOM AND CALL THEM IN AN INSTANT IF I HAVE A PLUMBING ISSUE.

COMPANY CHARGES ESTABLISHED FLAT RATES FOR ALL SERVICES.