Elite Chimney Solutions, Inc.

they missed the appointment twice before coming out to do inspection, in the inspection they did not inspect everything and missed a fireplace damper which does not close, to test fireplace they put logs that I bought which were meant to burn for hours instead of small smoke pellet which they should have had with them, did the work quick in less than half an hour and charged $700 which I found out was overpriced; they stated I have lifetime warranty but when I tried to make an appointment for them to come out and check the damper not only they kept calling me back confused and made me take pictures, still they did not seem to understand or did not want to, dealing with them was very aggravating and a hassle, also missed 3 more appointments that I wanted them to come out and check the damper, no call no show, their service is really bad, would not recommend this company

Great people to work with. It was a crew of 2. They made sure nothing gets dirty around fireplace during cleaning and inspection. When one of the guys went on the roof to inspect exterior of the chimney, he noticed few nails were sticking out on the gutter. He took care of it without evening mentioning it.

Project was to be completed by June 30,was not completed until Aug 14. Not respectful of my property or my privacy. Did not seem professional. Nice guys but not someone I would hire again

As promised when hiring, they forgot to take pictures from the inside of the chimney before and after cleaning. They openly cleaned the chimney without covering my carpet, tables, chairs,.... after I specifically asked them if their vacuum functions and if I have to cover everything and them telling me this will not make a mess and so I can leave everything as is. Regardless, I did push aside everything just in case and took away my most precious things and covered a couple of my chairs that were light in color. They told me that they have to rebuild (not sure if the exact word) the inside of the chimney and it costs me a quote for few thousand dollars. They guy told me that he is the owner of the business when he specifically told me that you have money, so you should spend it for your house. Wrapping my review up: my whole floor was covered with black dust and when I checked the chimney issue (that they told me) by another company, that was not the case and the chimney was in excellent shape.

Never call these people again. They will not do the job, they will not return to fix anything. They will not return your calls, they will not give you money back. They will not do anything for you but avoid you at all cost.

Sammy was the contractor and by far he was extremely knowledge and very professional. He gets 5 stars

Sammy was pleasant and very professional, but the service manager Joe Bruno didn't return any phone calls, and didn't fix the problem

This company is dishonest. They said I needed $1200 worth of roofing/flashing/chimney work but would discount it if I let them do it immediately (because they had a surplus of inventory???). I declined because the other guy they brought along to do the grunt work said it wasn't that bad. I have since had two chimney/roofers inspect and they said my roof/chimney/flashing was fine! Rip-off. I advise you to take them OFF home advisor!

Courteous employees

Finally an honest and reliable company. Would highly recommend to anyone. Very knowledgeable and prompt service. We had already gotten taken advantage by another chimney Company and was pleasantly surprised by the professional manner in which we were treated. Thank you!

Did not do a very good job

They worked very fast, I keep asking questions. They are very knowledgeable. They know what they are doing. They were able to put a new cap on my chimney at the time of their visit.

I had initially called for a cleaning and inspection. While here they found that all the flues (3) had cracked liners and a lot of water damage. They suggested putting inserts in all the flues which we agreed as we are attempting to sell out house and the inspection would have caught that which would have delayed the sale. Overall the work was done in a quick and efficient manner and they cleaned up after themselves.

The installer was very good.

Was two hours late and nobody called I called them twice to find out when they were to show up sent out unexperienced technician told them not to finish job I wanted them to perform , cleaned my chimney and they put the damper vent on backwards they had a 50 - 50 chance of getting it right