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Adams Plumbing Services

Plumbing, Water Heaters, Drain Cleaning,

About us

Also services portions of Metro West.Call Us Today @ (781) 275-6604!

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Fixture Installation & Repair, Small Remodeling

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9362 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 362 reviews

Barbara L.
04/2013
5.0
drain cleaning, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
We are happy with Mark's work. He and his son make a great team. They give very prompt service, always do a thorough job. On this job, they made product recommendations and told us the least expensive way to get the toilets. Then they came to install these on one of their busiest days of the year--before Thanksgiving. They took care of it in short time and carted off the old toilets. I recommend them to anyone needing great plumbers.
Description of Work: This most recent appointment, Mark and his son installed two new toilets. We took his advice and ordered toilets that don't waste lots of water. He knew we needed these new toilets before our Thanksgiving guests arrived so he made a point to fit us into his already busy schedule. Mark has done many projects for us in the past, including refurbishing our heating system, flushing our radiators, repairing broken valves and faucets, you name it. Always prompt service, good advice. I tell everyone about him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Adams Plumbing Services
Thank you for the report. We appreciate your business, and feedback! we are here if you need us. Mark and Rob

victoria B.
04/2013
5.0
plumbing
  + -1 more
Mark answered his phone immediately and was able to come over the next day. He and his son were very professional. They removed their shoes as soon as they realized that I had white carpets upstairs and had the job done quite quickly in spite of having to go out to get a part they needed. I appreciated not being told I "needed "(an expensive) "service package" to go along with the work completed. They accepted an Angie's list coupon I had which made the job less expensive so, all in all we were very happy. I will defiitely call them next time the plumbing gives us problems
Description of Work: Repair of a small leak where water pipe came out of the wall in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Adams Plumbing Services
Thanks for taking the time to post your report. And thanks for choosing us! Mark and Rob

Anne K.
03/2013
5.0
plumbing
  + -1 more
We asked Mark for a second bid on replacing an on demand hot water heater. He took the request by phone and was back with an estimate the next day. The only reason we didn't choose him was that the bids we received were identical and the first bidder had already been to our house once on an emergency call regarding the old, failing on demand hot water heater. I would definitely call and employ Mark Adams Plumbing if I needed a plumber. He was courteous, prompt, professional.
Description of Work: We received an estimate for work but did not choose Mark Adams Plumbing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Adams Plumbing Services
Thanks for taking the time to post your report. Although we never connected, we are here in the future if you should need us. Thanks again Mark and Rob

Maria V.
03/2013
5.0
plumbing
  + -1 more
Mark and his son arrived on time did the job, cleaned up. They had to come twice due to the broken watertank of the toilet I bought. They are pleasant and professional. I wished we had found the m sooner.
Description of Work: removed and installed toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Adams Plumbing Services
Thank you for choosing us! Thanks you again for posting your report, we appreciate your business. Mark and Rob

ROBERT D.
03/2013
5.0
plumbing
  + -1 more
Mark and his son, Rob were very punctual, arriving at the agreed-upon time. The price that Mark quoted sounded quite fair, and I gave him the OK to proceed with the work. He supervised while son Rob cut out old metal piping and trap, and replaced same with PVC. The entire job took less than an hour, and as I also requested, Mark also capped an existing PVC pipe in the basement, from which sewer gas was entering the house, and he glued together a loose joint to a PVC exhaust pipe. I would definitely contact Mark for any future plumbing needs.
Description of Work: Replaced leaky pipe under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Adams Plumbing Services
Thanks for posting a report for us, we appreciate your business. Mark and Rob

Rishi S.
02/2013
5.0
plumbing
  + -1 more
Mark is a great plumber. I've called him for issues multiple times in the past few months and he's been incredibly responsive and helpful. Definitely knows his stuff. I did find their prices a little higher than some competitors, but am willing to pay for his quality as I'm definitely satisfied with his work.
Description of Work: Toilet and faucet leaks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Adams Plumbing Services
Thanks for the report. Thanks for selecting us. Mark and Rob

Mark O.
02/2013
5.0
drain cleaning, gas leak repair, plumbing
  + 1 more
You can tell that Mark Adams Plumbing takes pride at what they do. They are very professional and outstanding. They were just terrific. They did a terrific job.
Description of Work: They fixed a leak and helped clear the clog in a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Adams Plumbing Services
Thanks for the report ,we apppreciate your feed back. Hope all is well. Mark and Rob

Norm S.
01/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mark returned our call on Sunday, and was helpful and flexible in scheduling an appointment for Wednesday. After his service (which was about one hour), he fully explained what was done, and was able to diagnose why we had been hearing whooshing water within the past week. Fast, knowledgeable, dependable.
Description of Work: Mark performed full maintenance on our gas burner, bleeding the system and cleaning it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Adams Plumbing Services
Thanks for the report. and thanks for selecting us. Mark and Rob

Sandy S.
01/2013
5.0
plumbing, water heater repair
  + 0 more
I called Mark to request an estimate and he arrived within the hour. (He happened to be in the neighborhood). He gave me estimates for a couple of options. Once I'd cleared the work with my home owner's association, I called him and scheduled the work. Mark and his son arrived on time and finished early. The cost was exactly what he'd told me it would be. Mark and his son came by a week later to plug the old vent and to do a minor plumbing chore for me, gratis. I highly recommend them.
Description of Work: New On Demand Water Heater
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,600

Response from Adams Plumbing Services
Thanks for the report, and thanks for choosing Mark Adams Plumbing, We are here if you need anything. Mark and Rob

Beverly R.
01/2013
5.0
plumbing
  + -1 more
They came promptly to give an estimate. I returned a call to set up an appointment. They came on time and finished in a timely manner, replacing the drain and nipple which was corroded. They showed me the old parts as well as the new ones.
Description of Work: Replace shower drain, install fixtures, fix small leak in shut-off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Adams Plumbing Services
Thanks for the report. We appreciate your business. Mark and Rob

Vivek A.
01/2013
5.0
plumbing
  + -1 more
Mark gave me the best quote out of the 6 contractors I called. The water-heater he installed also had the longest waranty. Came at scheduled time. I am planning to use if for additional work as he was the best contractor I have worked with. Professional to the core
Description of Work: Best Plumbing Contractor
Rating CategoryRating out of 5
Yes, I recommend this pro
$900

Response from Adams Plumbing Services
Thanks for the report, And thanks for choosing us! We appreciate your business. Mark and Rob

Rosalie D.
01/2013
5.0
plumbing
  + -1 more
I removed the drain from our tub and then I couldn't get it back in. I called Mark, and he sent his son Rob to take a look at it the same day. Rob's assessment was that the threads on the drain piece were probably stripped, and he recommended a couple parts stores that might have a replacement. Because the part was very old (probably at least 30 years) it was not the same size as the standard drains today, so we were unable to find a replacement part. I called Mark back, and a few days later Rob came back out to replace the entire drain. Initially, he was unsure if he would be able to perform the work easily, but he finished in a few hours, and the cost was at the low end of the estimated range he had given us. Rob and Mark were both professional and responsive throughout the process.
Description of Work: They replaced a bathtub drain and linkage that was too old to be repaired. This meant replacing pipes behind the tub, that were accessible via a removable panel on the other side of the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Adams Plumbing Services
Thanks for posting a report about our service, I am glad Rob was able to help you while I was away. We appreciate your business, Thanks again Mark and Rob

Dru D.
01/2013
5.0
plumbing
  + -1 more
I called Mike andleft him a voice mail about my problem. He called back in about a half hour and we talked about my shower issue. He asked me several questions about the hot water in other areas of the house. He let me know what he thought the issue was (shower mixing cylinder) and the cost of the replacement. I asked him if he could also replace the faucet and the shower head, as they were old too. He said he could tht as well and that the cost for all of the work (including parts) would be $285. I agreed to the work and he was able to scheduled me that afternoon -- which was wonderful. He and his son Rob arrived on time and set right to work. Turned off the main water, made the repairs, cleaning up everything as they worked. The water was turned back on and we tested the hot water in the tub and out of the shower head. Real Hot Water immediately out of the shower! I was very excited... it was fabulous to have it fixed so quickly! Both Mike and his son were personable, attentive, professional and efficient. Mike also discussed my interest in the hot water on demand system as a possible future project. I would definitely use them again.
Description of Work: I had no hot water in my shower. The tub water would get tepid, but the shower was less than tepid even after I had run the water for 10 minutes... it never warmed up. I had hot water at the sink 3 feet from the shower. I had even turned up the temperature on the water heater in the basement but no change.. cold showers, ugh!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Adams Plumbing Services
Thanks for posting a report, and thanks for selecting us. We appreciate your business, We are here if you need us. Mark and Rob

Tracy C.
01/2013
5.0
plumbing
  + -1 more
Overall, I was very impressed with the quick and professional service I received. I would call them again for any plumbing need.
Description of Work: Mark answered my phone call (impressive) and said he would call me back in the evening, which he did. We specified a time to come check out my leak under the kitchen sink for the following day. Mark (and his son) were very punctual, and fixed my problem quickly. I was very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Adams Plumbing Services
Thanks for the report and for choosing us! We aprreciate your feedback as well as your business. Thanks Mark and Rob

Daniel G.
01/2013
5.0
plumbing
  + -1 more
Mark was quick to respond and he and his son cam and performed the work. Both were nice guys and the work was done well and at a reasonable price. I would recommend them for any plumbing job and plan on using them again if the need arises. i
Description of Work: I needed a garbage disposal installed and my outside water faucet replaced. I didnt have a disposal previously so this was a new install which is trickier than replacing an existing disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Adams Plumbing Services
Thank you for taking the time to post a report, We are here to help you if you need us. And thanks for choosing us!. Mark and Rob

Wyatt B.
12/2012
4.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
We hired Mark for two jobs. The first was installation of a water heater I purchased. He came when expected and performed the work without difficulty. The only problem I noticed was that the unit was shimmed with wooden shims. It's obviously quite heavy, so I'm leary about this moving in the future. Also, I wish he would have recommended placing the unit in a slightly higher location of the basement. Others in the trades have subsequently noted it's not in the best location, in case we were to have a flood. The second job involved shortening a length of baseboard heat. The job went OK until I noticed the new hole they drilled into our hardwood floor to accomodate the new pipe--it was much too large for the pipe. When I complained about this, Mark said that the size of the hole was necessary for expansion of the pipe. If the pipe were to expand this much, it would burst!!! I'm now looking to find some wooden escushen plates to fit around it. Also part of the rim joist they needed to cut into could have been done with more skill. And, I think his son (his helper) broke a workman's light of mine, since I found it in pieces after the job. It was probably only $15, but I thought it would have been good if I was at least informed.
Description of Work: Installation of water heater; shortening of baseboard heat run.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Adams Plumbing Services
Thanks for the report we appreciate your feedback. Sorry for the light bulb incident... We weren't using it . It was hanging there when we got there maybe from whomever did electrical. And was actually in our way, and we should have taken precautions and moved it! Although it would be easy to for me to blame Rob , It was me who knock it to the ground in the heat of the moment. And I would like to apologize. Also I am happy the next plumber agreed with water heater location. Thanks again for taking the time to write a report.

Robin H.
12/2012
5.0
plumbing
  + -1 more
I have employed Mark several times (whenever there is a plumbing issue). He is my go-to plumber, and have recommeded his services to others.
Description of Work: I had an unidentified leak in my basement ceiling (turned out to be from the guest bath toilet) the day before I was to have carpet installed. Mark and Rob were great about understanding my time sensitivity and arrived promptly, diagnosed and resolved my issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Adams Plumbing Services
Thanks for posting a report. We appreciate your feedback. Thanks for selecting us! Mark And Rob

Norm V.
12/2012
5.0
plumbing
  + -1 more
My girlfriend's kitchen sink would somtimes emit a smell. We found out this could be due to there not being a P Trap under the sink. We called Mark and he was able to visit a few days later. He showed up on time and was very professional, informative and nice. He did the work to add the Trap and replace the Faucet in no time at all. He originally quoted $300 over the phone and came in well under that (along with the Angie's list coupon). I am 100% satisfied and would call him anytime.
Description of Work: Mark installed a P Trap under the kitchen sink and installed a new faucet there as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Adams Plumbing Services
Thanks for the report. We are glad we could help you. Thanks for choosing us! Mark And Rob

Joel R.
12/2012
5.0
plumbing, water heater repair
  + 0 more
Mark did a great job. His quote was the lowest I received (the others were very close, though). He showed up exactly when he said he would, did the job efficiently, answered my questions clearly, left my house just as he found it, and was very pleasant and easy to work with. I'd use him again in a heartbeat.
Description of Work: Mark replaced my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Adams Plumbing Services
Thanks for taking the time to post a report. We appreciate your feedback, and we are here if you should need future services. Thanks again. Mark and Rob

Stefan Z.
12/2012
5.0
plumbing
  + -1 more
Mark is great. We have used his services on numerous occasions and have always been satisfied. In this case he helped to disconnect an old gas stove and hook up a new one after it was delivered by a major appliance store.
Description of Work: Hook up and install gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Adams Plumbing Services
Thanks for your continued confidence in us. Thanks for the report and for choosing, Mark Adams Plumbing.... Mark and Rob

Dennis K.
11/2012
5.0
water heater repair
  + -1 more
Mark came same day I called and with in 45 minutes him and his son had the water heater installed. Needless to say we are very happy to have hot water again. We would highly recommend Mark Adams Plumbing.
Description of Work: water heater installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Adams Plumbing Services
Thanks for taking the time to post a report, we appreciate it. We are glad we could help. Thanks again Mark and Rob

Debra R.
11/2012
5.0
plumbing, water heater repair
  + 0 more
I had never met Mark or his son, Rob, before I saw their names on Angie's List but, boy, I would recommend them in a heartbeat. For one thing, Mark almost always answers the phone himself (the one time he didn't was on a Saturday, but he quickly returned my call). For another thing, he'll be there when he says he'll be there, at the agreed-upon time. I mean EXACTLY on time. There wasn't any of this "between the hours of six and twelve" nonsense. Because of Hurricane Sandy I had been without electricity, heat or hot water for nearly three whole days when I called him, so that in itself was comforting. On the initial visit Mark accepted the Angie's List coupon. The visit was pretty straightforward -- replacing the thermocouple on the water heater and lighting the pilots on that and the boiler. That visit was $120, including the $25 coupon. He advised me to replace the water heater and showed me the corrosion on the outside and the installation date, which was ten years earlier. He went over the different types of water heaters and prices for my particular venting configuration. I called Mark about ten days later and he and Rob came over that same day with a new heater. During the visit he called in a specialist to disconnect the existing field control unit (he told me about this before he did it and I agreed to it) and Mark did end up charging me for it. However, it was a cost that Mark had not foreseen, it was necessary to the project, and did not affect the total cost ($1790, including disposing the original water heater) by much. A couple of days ago I again lost heat and called Mark. He told me he was on another job but would swing by to take a look at it. He told me the pilot light was out (and told me he'd show me how to light it, if I felt comfortable, so I wouldn't have to pay for service calls in the future). The pilot light would not stay on so he replaced the thermocouple on the boiler and charged $135. Later on that same evening he called and left a message to make sure I had heat. Tell me, who does that these days? I told Mark and Rob I hoped never to see them again (but I wouldn't hesitate to have them back). Thanks, guys.
Description of Work: The amount listed above was for three separate visits (11/2, 11/9 and 11/19) to light the pilot lights on both water heater and boiler, replace the water heater, and to replace a thermocouple on my boiler after I again lost heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,045

Response from Adams Plumbing Services
Thanks for posting a report. Hope all is well..We are here if you need us, Thanks for choosing us! Mark and Rob

Linda D.
11/2012
5.0
plumbing
  + -1 more
Water was shooting out the seam of a water shutoff valve in the basement on a Sunday. I turned off the water main and then started calling and leaving messages for plumbers. Mark called back within two hours and checked to see if we still needed services, but we had already booked another provider by that time. It turned out that they were unable to help, so we ended up calling Mark back later that evening. He said he would be able to come by next morning. He arrived with another person twenty minutes early and they replaced the valve in about ten minutes. They explained what they were doing and were very professional.
Description of Work: They replaced a leaking indoor shutoff valve in the basement with a straight section of pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Adams Plumbing Services
Thanks for posting a report, we appreciate your feedback, Thanks for selecting us! Mark and Rob

Dina W.
11/2012
2.0
plumbing
  + -1 more
Contacted by email through Angie's list, never heard from them. Unknown if they are still in business, or maybe they just didn't want to do my project.
Description of Work: Tried to get an estimate to replace water filtration system.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Adams Plumbing Services
Sorry I was away for a family emergency and could not respond (or check) for emails..... Although my son was answering all phone calls during this period. We try to be avaiable the best that we can during emergencys, But thanks for choosing us during your time of need. Mark

francine H.
11/2012
5.0
drain cleaning, plumbing
  + 0 more
Replaced toliet in upstairs bathroom. The toilet is working well. Came on time and was responsive when needed to retrun to reseal the tolitet
Description of Work: replaced toilet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Adams Plumbing Services
Thanks for the report, We appreciate your business, I thought we came back to tighten loose toilet? Either way I am glad you are close by! Sometimes when we replace toilets and people use them for a few days, it compresses wax ring and needs to be tightened.. Sorry for having to return for this. Thanks again for selecting us. Mark and Rob

Contact information

unknown, Bedford, MA 01730


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
M13049
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
General Remodeling,
Natural Gas Lines,
Wells and Pumps,
Air Duct Cleaning

FAQ

Adams Plumbing Services is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Adams Plumbing Services accepts the following forms of payment: Check
Yes, Adams Plumbing Services offers free project estimates.
No, Adams Plumbing Services does not offer eco-friendly accreditations.
No, Adams Plumbing Services does not offer a senior discount.
Yes, Adams Plumbing Services offers emergency services.
No, Adams Plumbing Services does not offer warranties.
Adams Plumbing Services offers the following services: Plumbing Fixture Installation & Repair, Small Remodeling

Contact information

unknown, Bedford, MA 01730


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day