NextGen Aire

Founded 2016 • With Angi since September 2018

Founded by Matthew Girouard, NextGen Aire, LLC is an elite HVAC company that dramatically improves our customers comfort by providing top level education, integrity and honest solutions. We integrate the best technology with an industry leading service experience to provide tailored home comfort solutions to our customers. We have a team of experienced and certified technicians who are knowledgeable about the latest technologies and techniques in the industry. We are trained to diagnose and fix problems with HVAC systems quickly and efficiently, using the best tools and equipment available. We have strong customer service policies in place. This includes being punctual, respectful, and transparent with our clients. We offer flexible scheduling and emergency services to meet the needs of our customers. Our comfort team believes in a consultative sales experience that focuses on building a relationship with the customer and understanding your needs and challenges. It involves actively listening to the customer and asking questions to gather information, rather than simply trying to sell a product or service. We focus on helping the customer identify their goals and offer customized solutions that meet their specific needs. This may involve making recommendations, providing demos or product samples, or presenting options for the customer to consider. We also stand behind our work with industry leading guarantees.

Awards and Badges

Angi Certified

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
RT-172432
Trade License Locale
Massachusetts
Trade License Authority
Commonwealth of Massachusetts Division of Professional Licensure
Trade License Expiration
05/30/2023
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(7) Verified Reviews

Ratings Distribution

5

6

4

0

3

1

2

0

1

0

Rating Details

Price
4.8
Professionalism
4.8
Punctuality
5.0
Quality
5.0
Responsiveness
5.0

Read reviews by category

HVAC Companies (6)water heaters (1)
Showing 1-7 of 7 reviews
Katherine R.
5.0
03/08/2023
Amazing job! Technician showed up on time, Angel was so profesional and had our system reset and running how it’s supposed to in no time!! Thank you NextGen Aire!
Description of Work
New heat pump reset
Category
heating & air conditioning/hvac
Cost
$125
Hire Again?
Yes
Julie M.
5.0
12/20/2022
They were very good and very prompt. They did what they were told to do. Very helpful, kind and considerate.
Description of Work
They replaced 3 hot water systems in our house.
Category
water heater repair
Hire Again?
Yes

Service Provider Response

Thank you very much for taking the time to write a review! They mean everything to us!
Diane L.
5.0
10/18/2022
Talked to Matt the owner one very hot Sunday in June when my A/Cs were not working. I had my regular folks tell me it was shot and had a leak. Matt sent his team out on Monday and the A/Cs were up and running in about 40 minutes. There was no leak. They worked beautifully all summer. My neighbor's went out this year - her unit was about 5 years older than mine. I gave her NextGenAire's contact info and she just replaced her unit. She is very happy with the price and service.
Description of Work
Get my A/C Units Working
Category
heating & air conditioning/hvac
Cost
$1,200
Hire Again?
Yes
Glen M.
3.0
01/15/2019
They called, and left a price quote on my voicemail, which O appreciated. But it was not for the 79.00 advertised when I signed up for Angie's list
Description of Work
Oil furnace- annual maintenance
Category
heating & air conditioning/hvac
Cost
$259
Hire Again?
Yes

Service Provider Response

Hi [Member Name Removed], We are very sorry to hear about your poor experience with us. Unfortunately we did miss a detail in setting up the deal online to state this was only available for gas heating systems. When we spoke on the phone, I actually remember stating we had it listed. But after receiving your review, we did notice it was not as originally stated. If you would like to call us back, we would be happy to provide the 79.00 tune-up on your heating system as claimed. We will be making a fix to the deal for future customers, but please reach out and we will take care of you. Thank you for taking the time to review us and we hope we can provide better services for you and others in the future.
Carol T.
5.0
11/20/2018
Matt is Mr. Professional. Upon calling him to set up an appointment, I received an email verifying the appointment. Matt was right on time. When he entered our home ( this you won't believe) he put on shoe covers! Who does that? After the job was completed, he reviewed everything that was performed. There were no extra charges, the charge was exactly what was quoted. His communication skills were excellent. I will call upon him again- no doubt.
Description of Work
Yearly Oil Burner service
Category
heating & air conditioning/hvac
Hire Again?
Yes
William B.
5.0
11/04/2018
Matthew responded very quickly to my call and showed up promptly thereafter. He was very professional and worked diligently to get my boiler working again and the heat restored to my home. He was able to diagnose the problem rather quickly and fixed the issue, even going so far as to explain many of the parts he had to replace and made me feel very comfortable that my unit was running efficiently when it was all done. I would highly recommend NexGen Aire and plan to call Matthew again for future issues. Fast, efficient, and affordable.
Description of Work
Boiler was not firing and had no heat or hot water
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you Will! It was pleasure working with you and happy to hear you were happy with the service!
Heather D.
5.0
09/15/2018
Matthew’s service was nothing short of amazing from start to finish. He quickly responded to our unique needs in regards to our boiler, proudly promoted his services and immediately scheduled us an appointment that fit our time frame and work schedule. He was knowledgable and courteous. We will not hesitate to use his services in the future as well as recommend him to all our family and friends.
Description of Work
Boiler Service
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you very much [Member Name Removed] for taking the time to leave NextGen Aire a review. We appreciate the opportunity to help! Let us know if their is anything else we can do in the future!

    Phone

    Address

    31 South Hunt Road

    Amesbury, MA 01913

    Sunday
    Closed
    Monday
    8:00 AM - 4:00 PM
    Tuesday
    8:00 AM - 4:00 PM
    Wednesday
    8:00 AM - 4:00 PM
    Thursday
    8:00 AM - 4:00 PM
    Friday
    8:00 AM - 4:00 PM
    Saturday
    Closed

    Website

    http://www.nextgen-aire.com

    Other Information

    Services offered

    Emergency Service General Diagnostics Gas Service Oil Service Electric Heating and Cooling Service Heat Pump Service Ductless Service All Installation of Heating and Cooling Equipment Mitsubishi Ductless

    Covid-19 update

    We are actively performing full services. We are taking additional precautions to protect our customers.

    Health & Safety Measures

    Please call for more details.
    All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

    Payment options

    Visa
    MasterCard
    American Express
    Discover
    Financing Available
    Check

    FAQ

    NextGen Aire is currently rated 4.9 overall out of 5.

    NextGen Aire is open:

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    NextGen Aire accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check

    Yes, NextGen Aire offers free project estimates.

    Yes, NextGen Aire offers eco-friendly accreditations.

    Yes, NextGen Aire offers a 5% senior discount.

    Yes, NextGen Aire offers emergency services.

    Yes, NextGen Aire offers warranties.

    NextGen Aire offers the following services: Emergency Service General Diagnostics Gas Service Oil Service Electric Heating and Cooling Service Heat Pump Service Ductless Service All Installation of Heating and Cooling Equipment Mitsubishi Ductless