Reviews
2.73 Reviews
Showing 1-3 of 3 reviews
David W.
06/2018
heating & air conditioning/hvac
+ -1 moreI was contacted immediately after going on Angie's List. He showed up the same day to quote the job and was installing a larger unit (existing unit was 38 years old and undersized) early the next morning. They even repaired some ducts at no extra charge. The unit has a 10 year warranty on parts and labor and they supply filters. The existing thermostat turned out not to work well with the new unit and he replaced that.
Description of Work: Replace heating and ac.
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Yes, I recommend this pro
$6,100
Sharon C.
10/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Service was fine but we were originally given estimates for outdoor and indoor units and opted to go with just the outdoor unit, a month later due to electrical storm had to get the indoor unit replaced. We were charged an extra $800 more than the initial estimate for the indoor unit we received. We have tried numerous times to get in touch with him or his secretary "Jessie" after he said he would have her cut a check for the difference and reimburse us the overage from the initial estimate. She, Jessie, asked about the first estimate and we emailed her copies of it as well as the charge for indoor unit and we have not heard back from them in months. I would not recommend him to anyone because I feel we were lied to and taken advantage of and I wouldn't want that to happen to anyone else.
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Chad H.
09/2013
heating & air conditioning/hvac
+ -1 moreThey did a pretty good job with the install. Overall I was pleased with that part. What I'm not pleased with is the fact that he will not come back out to do warranty work. He did not balance the air in the children's rooms, so I have one room that stays about ten degrees hotter than the rest of the house. He was scheduled 3 different times to come out and fix what I paid him to do, and every time he was a no show. Now he won't answer my phone calls, text messages, nor emails. I even messaged his Facebook without a reply (and Facebook shows where the messages were read). Now for any warranty work I'm not sure how to get it fixed. If you can't troubleshoot ac units yourself, then I highly advise not using this guy.
Description of Work: Installed 2 ac units on a new construction
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$5,000
Contact information
215 Bear Creek Rd, Georgetown, LA 71432
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
Hawthorne Heat & Air is currently rated 2.7 overall out of 5.
No, Hawthorne Heat & Air does not offer free project estimates.
No, Hawthorne Heat & Air does not offer eco-friendly accreditations.
No, Hawthorne Heat & Air does not offer a senior discount.
No, Hawthorne Heat & Air does not offer emergency services.
No, Hawthorne Heat & Air does not offer warranties.
Contact information
215 Bear Creek Rd, Georgetown, LA 71432