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Brad and his wife came out as scheduled to begin the job. We were really excited because we have always loved stained floors, but the nightmare began. The pre-work was done to begin the staining process, but something went wrong. The stain would not take on the first attempt. They put more stain and still it did not take. Prior to the third attempt, Brad said there may not have been enough lime in the concrete mix so he added lime to the floor and we waited for the color to change. We spoke to the concrete company and they said they prepared the floor with the mixture for concrete stain as we had requested. After the lime treatment, some areas of the room still had little color and other areas had no color at all. We panicked because we knew this was not a good situation. By this time it was 3 days into the process and they were about to make the third attempt of acid stain. The third attempt was made , but the colored areas got darker and the areas with no color still had no color. Brad was puzzled by this time and I asked he and his wife, "if this was your room, what would you do?". His wife said I would go with the water-based stain as an option. Water-based would give you a painted look with one solid color as opposed to the stained look with multiple colors. This was not what we had hired them to do. We wanted stained floors with the multiple colors. By this time, we were exhausted and frustrated and decided to stop the job. Brad agreed and told us he would tally up the products he had used and the transportation to and from our home and decide on a price. He said he knew we would not owe the $271.66 balance and we would probably get a portion of the deposit returned to us. Today is July 23 and we have not heard anything from Tiger Stain. We were very disappointed in Tiger Stain and we have learned a valuable lesson about deposits. We hired someone to install tile in our sunroom and it is beautiful!