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Roto-Rooter Plumbing & Drain Services

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Call your local Roto-Rooter today at (502) 583-1550. Roto-Rooter of Louisville, KY is an independent franchise, and is locally owned and operated. The Fischer's started the first Roto-Rooter franchise in our area serving most of Kentucky and Indiana in 1946. We still service Louisville, KY and all surrounding areas including Southern Indiana. We are not controlled or owned by corporate Roto-Rooter, which allows us the opportunity to manage our market more effectively. This truly makes us your local, neighborhood plumber.

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Call 502-583-1550 for all of your plumbing and drain cleaning services for residential and commercial customers. These services include busted pipes, water heater repair and replacement, sewer cleaning and repair, drain cleaning and repair, toilet and faucet repair, sump pump installation, water line repair, MSD Program, and almost anything that touches water.

Services we don't offer

Wells Septic Systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 103 reviews

Diana T.
05/2015
5.0
plumbing, water heater repair
  + 0 more
Everything went great. I only use Roto-Rooter for plumbing service, and every plumber that has been to my home rocks!
Description of Work: Replaced my old water heater with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Roto-Rooter Plumbing & Drain Services
Thank you for your loyalty [member's name removed]! We appreciate your reviews, and are always glad to hear from our customers. I'm sure you hope you don't need us again, but if you have a plumbing problem, we are glad to know you will call us again.

Paul B.
04/2015
5.0
plumbing
  + -1 more
Job was performed quickly and efficiently as usual (we have this service performed every spring).
Description of Work: Removed tree roots from sewr line through backyard cleanout

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Roto-Rooter Plumbing & Drain Services
Thank you for your review, we appreciate your business. If you ever have any questions or concerns, feel free to call me at (502) 583-1550. Dustin Littrell

Stephen M.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
Everything went great. They cleaned up after themselves.
Description of Work: Cleaned out a slow drain in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Roto-Rooter Plumbing & Drain Services
I am glad to hear everything went great, and our technician cleaned up their area. We appreciate your business, as well your review. We hope you don't have a plumbing problem, but if you do don't hesitate to get us back out there. Dustin Littrell 502-583-1550

Aaron H.
02/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
It went great and a few days later it happened again and they came right out and fixed it.
Description of Work: Cleared clogged sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Roto-Rooter Plumbing & Drain Services
Thank you for taking the time to leave us a review, we appreciate the feedback. I am sorry to hear we did not solve the problem our first trip out, but I am glad we finally got it taken care of. If you ever need us for anything else, please don't hesitate to give us a call. Dustin Littrell 502-583-1550

Mary J.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
He ran a 'snake' down our laundry drainpipe to remove the clog. The first time the clog was not completely removed so that when we did another load it backed up but he came back when we called at no charge and ran the snake down again and got the entire clog out. Was professional and quick.
Description of Work: Removed a clog in our laundry drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Roto-Rooter Plumbing & Drain Services
Thank you for your business and your review, we appreciate you taking the time to give us the feedback. If you need us for anything don't hesitate to give us a call. Dustin Littrell

Mallory B.
10/2014
5.0
plumbing, water heater repair
  + 0 more
They said I would need one! Last year I used Roto-Rooter and they were great. They told me my water heater was old and needed to go. Well here we are a year later and my water heater died :( Ronnie replaced my water heater and let me know my water line and gas line should be replaced also. I didn't question it this time and had him do the job. Fair price, great service.
Description of Work: Replaced my water heater and the gas/water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Roto-Rooter Plumbing & Drain Services
Thank you for your feedback and for using our services again! We appreciate your loyalty. If you need us don't hesitate to give us a call. Enjoy your hot water! :) Dustin Littrell

Kaitlyn P.
08/2014
5.0
plumbing
  + -1 more
I called two companies besides this one to get an estimate on replacing an old toilet. I ended up using roto-rooter, because they gave me options and explained what I was getting. They just seemed to know more than the others. Calvin installed the toilet, which he called "the cadillac of toilets" and everything is working great. I will use them again.
Description of Work: Installed a new toilet in our bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Roto-Rooter Plumbing & Drain Services
Thank you for your loyalty! We love to hear stories from our repeat customers, and appreciate the gesture when they share a review. Your business is appreciated.

Christina R.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
I loved how quickly they came out, you don't want something like that sitting for a few days. They fixed it quickly, and they said if we had any other problems, we should call them.
Description of Work: I used Roto-Rooter Plumbing & Drain Services. We had an overflowing toilet and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Roto-Rooter Plumbing & Drain Services
I am glad that we got there quickly and fixed your problem. We really appreciate you taking the time to leave us a review. Thank you for your business, and if you need us for anything don't hesitate to call.

Juergen T.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
They were very efficient but it's more expensive than what I expected. I don't have any complaints and the interaction was good. It turned out very well.
Description of Work: Roto-Rooter Plumbing & Drain Services provided me a drain cleaning plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Roto-Rooter Plumbing & Drain Services
Thank you for choosing Roto-Rooter! We appreciate your business and your feedback. If you need us in the future, please do not hesitate to call.

cheryl B.
05/2014
5.0
plumbing
  + -1 more
The plumber covered his shoes when he came into the house. He then checked what needed to be done and explained it to me before starting. He was very polite and he did a good job. We were pleased with him.
Description of Work: Changed our bathroom faucet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Roto-Rooter Plumbing & Drain Services
Great to hear Mr. [member name removed]! I appreciate you leaving a review, and choosing Roto-Rooter for your plumbing services. If you need us in the future, don't hesitate to call. -Dustin Littrell

Diana T.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
It went great. I've used them before and have always had a nice experience. They were booked the day I called but I waited until the next day. They are worth the wait. Paul was one of the nicest people I've ever had in my home, he explained what he was going to do and why, and fixed my problem. He didn't leave a mess and wasn't here very long.
Description of Work: Unclogged my tub and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Roto-Rooter Plumbing & Drain Services
Thanks for your review! I am glad to hear that we are still taking great care of you. We appreciate your loyalty and your business.

Georgianna D.
05/2014
5.0
plumbing
  + -1 more
They were great. They were very professional and they have a guarantee. If you have a problem of what they did within 6 months, they will come back and fix it free of charge.
Description of Work: I have used Roto-Rooter Plumbing & Drain Services for plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa O.
05/2014
4.0
drain cleaning
  + -1 more
I had a really positive experience with them. The only problem I had they charge by the drain and the last time they were out; there were emergency stuff in the bathroom that they had to clean up afterwards. It's the first time since I've used them that the guy was impeccable but honestly; I would call them again. They have the correct tool to do the job.
Description of Work: I used the drain cleaning plumbing service of Roto-Rooter Plumbing & Drain Services.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael M.
05/2014
5.0
plumbing
  + -1 more
They were great. They came in the middle of the night and took care of an issue for me.
Description of Work: I used the services of Roto-Rooter Plumbing & Drain Services. They fixed a faucet in my guest bathroom shower that had become detached and was leaking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen L.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
They were able to come on a short notice and they finished the work in a short period of time. They did an excellent job and my husband was very pleased with the service.
Description of Work: Roto-Rooter Plumbing & Drain Services cleared the clogged kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty C.
05/2014
5.0
drain cleaning
  + -1 more
The experience was okay because they got the job done.
Description of Work: I used Roto-Rooter Plumbing & Drain Services to unclog a drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

david S.
05/2014
4.0
drain cleaning
  + -1 more
Our experience was very good. They've done right by me. I have no complaints with them.
Description of Work: We used the services of Roto-Rooter Plumbing & Drain Services. They worked on clogged drains.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael W.
05/2014
5.0
plumbing, sewer cleaning
  + 0 more
The service I had done was my sewer line needed cleaning out, its pretty much a yearly thing with a old house. Jacob was very professional and on time. He showed me the roots and grease that was in my line and made sure the sewer line was flowing like it should. It was one of the smoothest dealings I had with a plumbing company.
Description of Work: Clean out sewer line. Tree roots and grease

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Roto-Rooter Plumbing & Drain Services
Wow, great to hear! We appreciate you taking the time to leave us a review. I am thrilled to hear that you were satisfied with your service and Jacob's work. If you need us for anything else, don't hesitate to give us a call. Thank you for your business.

robert e W.
05/2014
5.0
plumbing, sewer cleaning
  + 0 more
Worker had to put a lot of effort using a very long snake into the sewer line in order to clear sewer line.
Description of Work: Unstopped a sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Services
Thank you for your review! I am glad that we got your problem taken care of, and that you were satisfied with the service. We appreciate your business, and hope you conitnue using us for all of your plumbing needs.

Neil K.
05/2014
4.0
drain cleaning, excavators, plumbing
  + 1 more
Service man did what he is supposed to do, used water pressure to attempt to clear out outdoor drain line..Unfortunately, he was not able to do very much even with the hydraulic pressure. There are likely roots in the line, or the line is collapsed, so he was not able to make them free-running. We are not positive what the specific problem is and I will have to dig up the line at certain areas. Service man did what he was supposed but water pressure was not able to clear the line. There are other issues here that I will have to employ to fix the problem
Description of Work: power washed out door drain

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Roto-Rooter Plumbing & Drain Services
Thanks for the feedback! I am sorry to hear that we did not get your line open, and that it is collapsed. If you feel that the task becomes burdensome, please give us a chance to help you out. I would love the oppurtunity to completely fix the problem, in the case that the line is broken. We appreciate your business.

Robert D.
05/2014
5.0
plumbing
  + -1 more
Did a great job. the drain works without a flaw,
Description of Work: Fix new shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Services
Great to hear! We appreciate you taking the time to tell us about your experience. I am glad that we got your problem taken care of, and that you were completely satisfied with your service experience. We appreciate your business, and hope you continue calling us for all of your plumbing needs.

Paul P.
01/2014
5.0
drain cleaning, plumbing
  + 0 more
Jacob was friendly and very professional. He did an excellent job and we were very happy with job he did. The price was higher than I would have hoped but we were overall very happy.
Description of Work: snaked clogged drain

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Roto-Rooter Plumbing & Drain Services
We appreciate your feedback! Thank you for your review, I am glad that your experience overall was great. Thank you for your business and I hope that $50 coupon helped out.

CHERYL V.
01/2014
5.0
plumbing
  + -1 more
I am so thrilled with the service provided by the Technician--Paul-and the Roto Rooter Company. I woke up to a plumbing disaster/emergency of a flooded.bathroom upstairs and water pouring down ceiling into the downstairs ceiling etc etc Roto Rooter sent Paul out very very promptly and the entire broken pipe etc was fixed by Paul super super fast andcompleted professionally. I felt liken Paul was a guardian angel and I'm so grateful for his service and Roto Rooter...thank you!! Will always be using them in the future and would highly recommend the company esp for plumbing emergencies!!
Description of Work: Cut hole in drywall to repair shut off valve and supply lines for upstairs bathroom, which caused flooding of bathroom floor and eventually downstairs ceiling carpeting linoleum flooring closet etc etc. Got water working again in the house..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Roto-Rooter Plumbing & Drain Services
We appreciate your review! I am glad to hear Paul got you taken care of. If you need anything else don't hesitate to call us.

chris B.
01/2014
5.0
plumbing
  + -1 more
I had a toilet I replaced in my half-bath but noticed it did not set right and caused a leak. Plumber showed up on time and very courteous. Issue was new toilet was lower to the ground. Used my microwave to heat-up the wax rings and in 5 minutes job was done. But I was allowed to use the online coupon so final cost just $80.
Description of Work: Installed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Roto-Rooter Plumbing & Drain Services
I am glad to hear you were completely satisfied with your service! We appreciate your review, and hope you continue calling us for your plumbing needs. You can also use promo code EASY to save 40% off your Angie's List membership.

Gary C.
01/2014
5.0
drain cleaning, plumbing
  + 0 more
Overall, they came when needed, fixed the problem, and were professional. They provided a six month warranty that the problem would not recur.
Description of Work: We had a completely blocked drain in the kitchen the day before Thanksgiving. They came reasonably quickly but did need to send a second person after a tool failed for the first one. The delay was minimal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Response from Roto-Rooter Plumbing & Drain Services
Thanks for the review [removed member name], we appreciate your business. I am glad that we helped make the holidays a little less hectic. We hope you continue calling us for all of your plumbing needs.

Contact information

1600 S Preston St, Louisville, KY 40217

http://www.rotorooter.com/louisvilleky/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
KY5897
Trade License Locale
STATE OF KENTUCKY
Trade License Authority
COMMON WEALTH OF KY PLUMBING DIVISION
Trade License Expiration
04/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Excavating,
Natural Gas Lines

FAQ

Roto-Rooter Plumbing & Drain Services is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Drain Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Drain Services offers free project estimates.
Yes, Roto-Rooter Plumbing & Drain Services offers eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Drain Services offers a 10% senior discount.
Yes, Roto-Rooter Plumbing & Drain Services offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Services offers warranties.
Roto-Rooter Plumbing & Drain Services offers the following services: Call 502-583-1550 for all of your plumbing and drain cleaning services for residential and commercial customers. These services include busted pipes, water heater repair and replacement, sewer cleaning and repair, drain cleaning and repair, toilet and faucet repair, sump pump installation, water line repair, MSD Program, and almost anything that touches water.
Wells Septic Systems

Contact information

1600 S Preston St, Louisville, KY 40217

http://www.rotorooter.com/louisvilleky/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day