Independence Mechanical

Technician was highly competent, friendly, and professional.... AC is working well.

Technician found and repaired a broken low voltage wire in the compressor unit.

Independence Mechanical was very responsive and had a more reasonable estimate. Because of their Angie's List and BBB rating, I decided to give them a try. The tech called before coming and was actually earlier than expected. He was professional and courteous, including putting on shoe covers before entering our home. The motor was replaced in about an hour, and the work area was left clean. I was so pleased that I signed up for a 1 year service contract, which was offered at better prices than several other companies in my area that I have used.

Called to remind us of services we paid for and were prompt in fixes and check-ups.

Great price, very responsive. Work done quickly and efficiently. This was the second time in a year that we used Independence Mechanical for a HVAC installation in our properties. Very satisfied.

I always ask for the same man, and he explains things to me.

Very good. Honest and upfront technician. I definitely recommend this company.

Great, friendly gentleman explained what he was doing.

They were very responsive and got in and out quickly.

Independence Mechanical did a good job. It's working fine. Sure, I would use this provider again.

I don’t really understand what they are telling me about on the service on that. I know that they explained it to me but I just can’t retain it and they did leave information about the furnace and all. The work was satisfactory. They do send the same man all the time for me and I do appreciate that. I can call them and they can come the same day. They call me maybe 20 minutes before they are here and they are here. Their professionalism is very good. The owner of the company was a friend of my husband so we felt like we had special attention.

They gave me the best price of four local quotes, honored the AL coupon and did a great job. Showed up on time, finished quickly and came back a couple days later to tune the AC. Didn't try to sell me more than I needed. I've used this company a couple times on different projects and they have been honest and reasonable priced. Highly recommended!

A/C stopped working on Friday afternoon. Called Independence Mechanical on Saturday morning at 11:30a. By 12:45p, the Service Tech had arrived at my home, serviced my A/C (recharged refrigerant) and left. Incredibly speedy service at a reasonable rate for an after-hours/weekend emergency call. Tech was friendly and provided advice for future replacement of my aging heat pump system. I will be doing business with this company again based on the professional, speedy service I was provided. A++ experience.

As my previous experience with Independence Mechanical was so perfect, I hired them to do a tune up on my heat pump the following day. Again, the technician showed up on time, and was very professional and friendly. He talked to me and seemed to genuinely care about my responses. He also congratulated me on installing my smart thermostat correctly as most homeowners end up calling for help with it due to their difficult-to-understand instruction manuals. Within 45 minutes, my heat pump was cleaned up and tested for functionality. I will absolutely recommend Independence Mechanical to everyone that needs HVAC work.

After calling on 9/20, I was able to have an appointment set for the next day to have someone take a look at my furnace. As I was at work, my mother-in-law showed the technician the furnace and within 30 minutes, he had the leak fixed and had already left. The furnace drain was clogged, so he ended up replacing the drain pipe and cleared out the sitting water. I no longer have a steady flow of water in my laundry room and the gurgling has stopped. Thank you!

I read reviews on here and chose Independence Mechanical because it didn't seem like they would try to upsell me. We're not in a position to replace the unit at this time. "Mike" was dispatched within 2 hours and the service manager gave us a 30minute advance call. Mike started with the little things like the furnace filter to make sure the airflow was appropriate, then checked capacitor reading (no upsell there as it was fine). Checked Freon level. I asked if he could be sure the recharge wouldn't just blow back out. He informed me the levels were not that bad so the leak was likely minimal, but the levels were poor enough that it had likely frozen up. He charged it up and we're good to go. Price was VERY fair. I will definitely be calling them when the time comes to replace the unit and/or furnace.

Independence Mechanical diagnosed the problem correctly, installed a new drain pan in my furnace and they charged a fraction of what two other companies wanted to charge me for exactly the same thing. The other two bids were over $900 and Independence Mechanical just charged $265.

Fast service. Service tech quickly diagnosed problem and had replacement part he needed with him in the van. He then checked the system's "vital signs" and job was done was done. Cool, cool air is now pouring out of my registers. Knowledgeable and courteous service tech.

They never responded to my email, I think its very unprofessional. I would not call them again.

Everything met my expectations and more. I maxed these guys out on the ratings which I seldom do when I do these ratings. Replaced an old heat pump system where air handler was in attic. Had air handler relocated to guest bedroom closet which directly under where old air handler sat in attic. Great relocation job. Excellent fit an finish. Great cooling. No more going up to attic to change filters. I have a dual system in the house, one for the second floor and one for the second floor. When the first floor system needs replaced I'll be giving Independence Mechanical a call. Good people to deal with. Also, something I did not expect, about a week or so after the install they sent out a technician to check out the install and make sure everything was running properly.

Office was great at setting up call and getting technician out to the house within an hour. They did a diagnostic test and learned we had a bad coil. He looked into it and found out the part was still under warranty. He called and put it on order topped off our fluids so we would have a cool house until his return. They came back two days later ( had to wait on part to come in) and finished the job very quickly.

The service tech was very knowledgeable and friendly. He replaced the AC's capacitor, then replaced a motor and fan for the walk in cooler. I called some other companies but they stated that they would only work on either the (residential) AC or the (commercial) walk in cooler. Finding a company that did both saved us money. I will be using them again in the future.

Our AC went out around 10am on WED. I checked around and these guys were the most polite on the phone so I told them to come on out. They had a tech here by 1pm, by 1:30 he knew what had gone wrong and we both knew it was going to be a VERY expensive fix, would blow my entire budget for the month and then some. He was concerned we were going to try and find a cheaper/used motor and risk doing it that way and he felt it was worth the extra cost to have a warranty + service contract so he asked me to wait and he called his office and asked them to work something up. While we waited he explained how my electronic filter worked(which I never knew) and showed me how to take it apart and properly clean it, we went outside and cleaned it real well and reassembled it and he went on to check everything else out in the AC system. He got the call back and they could do the entire job for 754 dollars! I was thinking twice that but they had given me a military discount!!!!! I love these guys! I know they didn't make a dime on this job probably barely broke even but they earned a customer for life and I am putting their name out there to everyone. These guys are bad a**. They overnighted the part, the next day at 3pm the tech arrived, installed everything in 1 hour, recharged our AC system, chatted for a bit while we made sure it was all working correct and DONE! house has never been this cool and the system is more quiet than ever.

The employee was punctual, professional, friendly and very knowledgeable. He figured out my a/c problem which was a simple fix, explained everything he was doing and thoroughly cleaned and inspected my a/c system. He gave me a few options for payment, and the one I chose paid for that visit, and two future visits 6 months apart to keep everything running like new. I would definitely recommend Independence Mechanical for all of your HVAC needs.

I called Independence Mechanical based on a recommendation from a friend. Needed a 3rd estimate on a new gas furnace (Oct 2011) since my 25 year old furnace was on the fritz, Don Kaiser came over and was the only contractor to actually take measurements and notes on-scene, and shortly afterwards called me to give me three estimates for three different furnaces - and then also hand-delivered estimates later that same day along with the furnace literature. Their estimate was the middle of the three that I got, but what sold me was the professionalism displayed as well as the use of U.S.-made York products. A team of two came over on installation day, quickly removed my old furnace and installed the new one. A gas leak was detected after the installation, and after normal business hours, but a call to the office resulted in a technician being quickly dispatched to resolve the problem. When my 25 year-old A/C unit died last year (June 2013) I immediately called Independence Mechanical and had Don come over for an estimate. I also reminded him that I was a repeat customer and that he installed the furnace, and he cut me some slack on the estimate. Once again, he offered three estimates-in-one, providing detailed information on 3 different A/C units and, in the end, I went with a York A/C & Heat pump. Removal and installation was quick, professional and efficient. Follow-up calls to the company for service or repairs have always resulted in quick and efficient resolution. Very highly recommended.