The Gutter Magician Inc

They did an amazing job. Professional from start to finish. Very affordable, would definitely recommend.

From the start of the process to the finish everything with The Gutter Magician went seamlessly. Our salesperson, Mike Gardiner, explained every step of the process very thoroughly and the installation and cleanup went very well and as expected. The clean up was so thorough that we wouldn't have known they were working on the house when we were at work! The finished product looks fantastic on our house, and when it rains we no longer have the issues we were having with our old gutters and downspouts.

Very well... quality product and friendly and professional sales representatives and installers.

They came and completed my gutters in a professional way.

I was saddened by my dealings with the owner, Doug Verst. When I reviewed the paperwork and did the walk around to verify, there was a gutter downspout missing from the paperwork. When I pointed this out to the salesman, he assured me at the time that the gutter he had omitted from the paperwork would be included when the gutters were installed. He said that he really didn’t want to rewrite the paperwork. I had no reason not to trust in his word. However, when it was not done and I was missing a downspout, I contacted the Doug Verst to request that the promise made be honored. There were phone conversations and many text messages exchanged. The final result is that I was told I would have to pay for it because it was not on the paperwork. Mr. Verst did not honor the word of his salesman. My house is lacking a downspout.

Installation was prompt and complete. I am happy with replacing my old 4” gutters with 5” gutters. So far the gutter covers seem to keep the leaves out. I didn’t have to clean them last fall.

Went well. Good Quality and No hassle installation.

Installation went pretty well. Had to call them back out after the first rain, the gutter in the back of the house needed better securing. They responded the same day. Just went through the first snow, the gutter in the back which has gutter guard, the snow seems to melt and freeze on the top of the guard thus causing a icy dripline on my deck. This is not ideal.

Very professional from the salesman to the field workers. Mike (the salesman) explained the venting in the soffit, the gutter/downspout material/connection and their gutter spikes. He had examples. The field workers were very polite and respectful. They were timely, asked if I had any questions several times and the quality of work was top notch. Highly recommend.

We learned that a complete gutter replacement was not necessary for our home. Our problem was fixed with just two upper sections replaced. Gutter Magician matched our existing color perfectly. Problem solved! From the first call to Gutter Magician, to meeting with Mike Gardiner, who came out to inspect our situation, to the final install by Jesse Troxell, Kyle Spade, and Josh Lakin we were completely satisfied. We recommend them 100%!

We were out of town when the gutters were installed. When we got home the gutters were installed and they looked great. They did have to come back and make an adjustment to the back gutter after it rained. From the salesperson to the installers, they were all very friendly and professional. I will call them again when I need gutter or roof repair.

1. Overall The Gutter Magician personnel were professional in their product presentation. RJ answered all of our questions and listened to our concerns. Dave informed us quickly of the changes in the dates for installation based on COVID restrictions. 2. The original installers were respectful and completed the job in the timeframe given. They cleaned up the yard and removed all old materials efficiently. 3. After a huge storm occurred within a couple of weeks, there were a few issues with water overflowing and splashing dirt onto our walkway. After reporting the concern and showing pictures to Ron the issues were immediately resolved very professionally. 4. We are very pleased with The Gutter Magician of Northern Kentucky. The people we encountered were polite, knowledgeable, and prompt. As a result, we had a neighbor see the sign in our yard, stopped by and asked us about The Gutter Magician and was interested in contacting them.

With rainy weather, the job took two days. The first rain after installation, I noticed a drip in a corner joint. Called the company, they repaired the same day. All seems functional now.

I had called a few different people and received quotes. The salesperson came for the house was very friendly he wasn’t pushy he had a sample gutter with him with many colors to choose from all from the same price. A little over a week later they came out had them installed in one day. They cleaned up everything. I’ve had several heavy rains since then and there is no leaks like I had previously. They are a little pricey but you get what you pay for. I highly recommend.

The salesman was on time for the appointment. The information provided was very thorough. Cost was competitive. The product was good and the installation went well. The installers were very willing to answer questions and give good explanations. There was some follow up needed to get everything completely right and they took care of it, no problems at all.

full disclosure--part of the discounted rate (our final bill was still $4700) was to leave sign in yard for 90 days (which we did--i am removing the sign today) and write this review. the salesperson said certain things would be done that were not in contract and then the workers came and stated that the salesperson just tells people things and then they have to fix it (explanation below). that didn't leave us with a lot of confidence but the contract was signed at that point. that was our fault as we discussed everything to be done, the salesman agreed and said he would instruct the workers but he did no write it all out on the paperwork. All of the fine print on the back of the contract, we didn't read until later. the work wound up looking very good and seeming functioning good but the taste left in our mouths for all we had to go through to get to that point was very disappointing to say the least. Who wants to spend almost $5000 and be yelled at and talked down to? the workers asked me to walk around before they left and when I mentioned a few obvious places that looked unfinished or not seamless, one worker began to argue with me and tell me "just sign the paper, we did what was on the paper". However, when I explained the salesman said certain things would be done, that's when he said that the salesman says anything. the employee who yelled at me even threw his things down and walked to the truck. It was like he was insulted that we had the audacity to point things out or that we critiqued his work. But the things pointed out were extremely obvious (we have pictures) and one place was above the front door so anyone with eyes would have seen it. I was concerned that he believed we wouldn't have pointed it out. This guy who yelled and kept trying to get me to sign the completion document wasn't the lead on the crew (the lead introduced himself as such on day one) nor was the one i was discussing the issue with but he interjected into the conversation and continued to try to get me to sign the paper--even though the paper said "sign once you are satisfied with the work." They fixed the few issues when i stated i was going to call because we were promised a seamless look and after how i was spoken to, i wanted someone to know. i honestly don't think (but i could be wrong) the owner addressed the way i was spoken to or the way they threw the salesperson under the bus but I will say the gutters look very good and seem to function well and we have a substantial warranty if ever needed for any issues that may arise. The unprofessionalism and way we were treated outweighs the look, price and function of the gutters for me. The customer service dropped the ball from the 1st contact. when i initially called, i mentioned my husband would not be here for the appointment. the scheduler said fine and then once the initial salesman came he stated he couldn't do the appointment because my husband wasn't here. i gave them a second chance and we rescheduled for both of us to sit down with a salesperson when my gut said "these people are not on the same page here--where one doesn't know what the others are doing". I should have listened to my gut but this company had a lot of good reviews and we wanted our gutters done right and were willing to pay for quality work. Bottom line, I had a few negative things to say regarding the customer service(or lack there of ) but the gutters look good and seem to function well. With that, i have to give Gutter magicians a C minus rating.

The job looks good. The crew was respectful, efficient, and cleaned up everything before they left.

In April of 2002 I had “Leafilter” installed by Mastershield installed my gutters. Guaranteed for life or your money back. That did not work out because in August of 2004 after a complaint they came and inspected my gutters when I was on vacation and left me a note that everything seemed okay. I called them about their lifetime warranty or your money back and was told that that was only covered by the company that installed and that actually I had no warranty at all because that company was no longer in business. Makes you want to think, “what is a lifetime warranty”. I had no warranty at all and now for the rest of the story. I have to admit that their product did keep debris out of the gutters however it plugged up so badly on the top of the gutters that I had to get my son to go up on the roof with the brome and a small brush and clean the tops of the “Leafilter” gutter guards. And because they totally plugged up on the tops the water just ran off the roof like I had no gutters at all. Think about this before you buy any gutter system. Keeping debris out of the gutters is not enough. It must keep debris out and the water going down the downspouts - not over the edge. We fought this for years because I have a good number of trees shedding leaves and other small debris onto my roof. If you don’t have any trees or debris going onto your roof, I doubt you need any kind of gutter guard at all. I bought “Leafilter” because of the warranty which in the and was no warranty at all. In April of 2020 I had all new gutters installed by “The Gutter Magician”. They tore down all my old gutters including the “Leafilter” covers that never worked properly. Their crew installed everything in one day and the cleanup was very good. I did have one small problem after an extremely hard rain and their man came out and realigned one gutter and that fixed the problem. Their response to this problem was immediate and efficient. There was no argument about a warranty or anything else - they simply fixed it like they said they would do. Now just think this out - the “Leafilter” system works great if you don’t have leaves and “The Gutter Magician” system works great with tons of leaves and other debris. Conclusion -- the Think the whole process through thoroughly.

The crew was on time and completed the entire house is less than half a day. The result looks great, and the new gutters handled the first rain with ease.

The quote was quick and easy. Scheduling happened in the time quoted. Workers arrived on time and completed the job in one day. The gutters look as expected on all areas but the flat portion of our roof. I was unaware that have one piece gutters installed on the flat portion of our roof would expose our roofing strips as we previously had open gutters on this portion of the roof. Had I understood this, I would have opted for open gutters on this portion of the house. However, the gutters work well and we have had no issues with their functionality. All old materials were removed.

Their Engineering of the product system is better than the competition. The wide range of colors available greatly helped our decision. The product finish is good for 20 years and will not need painting. Downspout and elbow material was available in the exact same color. The method of securing the gutters to the existing substrate far exceeds industry standard used on new homes. The company is owned and operated by local people. Make sure you discuss before starting, such things as the material lay down area to be used, importance of picking up all scraps of metal and fasteners. Go outside during the first storm after installation to report any valley conditions where water may be overshooting the corners. Pricing may seem high but you will find this investment in your home to be worth it.

Project went well no issues, installer was very professional. Gutters look fantastic

I absolutely LOVE my gutters! The people I spoke to in the office were kind, polite and helped me in a timely manner. The sales rep that came to my house answered all of my questions, was professional and gave me a great price for the type of gutter i was wanting. I appreciate this company and their professionalism. I will definitely be recommending them to everyone I know moving forward.

We are very happy with our gutters and new soffits. The installers were on-time, professional, and fielded all of our questions. The price was competitive and there are flexible payment programs offered to The Gutter Magician's customers.

Very prompt and excellent workmanship. Very pleased with the finished work.