Emergency Management Systems

5.0(
1
)

Home Healthcare - Medical Alert Systems, Home Security Systems

About us

Providing Life Safety System Installation and Service to Kentuckiana since 1998. Locally owned and operated. A+ Rating by BBB. LMPD Alarm License # 139 and NBFAA Certified Alarm Technician. Specializing in Honeywell Security and LaserShield systems, standard and Alarmnet monitoring services, Liberty Medical Response and Guardian Alert911 Personal Emergency Response Systems. Low-Cost monitoring of Existing Systems Available. Competitive pricing and excellent service by qualified, professionally certified personnel.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Sales and Installation of Residential and Small Business Life Safety Systems. Specialize in Honeywell Brand Wireless and Alarmnet Cellular Security Systems, LaserShield Instant Security, Liberty Medical Response and Guardian Alert 911 Personal Emergency Response/ Medical Alert Systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Financing Available

Reviews

5.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
100%
4
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3
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Rating CategoryRating out of 5
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Showing 1-1 of 1 reviews
Mary M R.
07/2013
5.0
medical alert systems
  + -1 more
Dan Nix was kind, courteous, etc. etc....everything you want in a salesman but never find. I talked to him on the phone, he came to the house and talked to us and then he set up the system for us. He told me if I had any problems to let him know. July 7, 2013 (a year and half later) her monitor did not work so I called him. He answered immediately and told me to call the Tech. Support and see if they could help me and let him know what I found out. They could not help me. They said I need a new monitor and they could sell me one. I called Dan back and he answered instantly and said he would mail me a new one. He told me if I had any problems to let him know. The very next day the mailman delivered the new monitor. GREAT SERVICE!!!!!
Description of Work: I bought my mother a guardian alert 911 system from Dan Nix in December. 2011.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Emergency Management Systems
Thank you, [member name removed], for your kind review. My company, Emergency Management Systems, located in Crestwood, KY, sells and installs Emergency Medical Alert and Security Systems. These are Life Safety and Property Protection devices, systems and services critical in the protection and preservation of life and property. We take our responsibilities seriously and have built our business upon the complete satisfaction of our customers. We have maintained a BBB rating of A+ since we joined the BBB in 1999 simply by doing that which is necessary to resolve our customer's problems. If they have a problem with our equipment, regardless of its manufacturer, or with our service we will do all within our power to make it right. It's just the right thing to do. In [member name removed] case, she purchased a wonderful product from LogicMark called GuardianAlert 911. It's a Medical Alert System with two-way voice pendant that communicates directly to the local 911 operator when the system's emergency function is activated. On occasion the pendant and its base unit connected to the telephone line may lose communication with one another and that is why the manufacturer and I stress frequent testing of the communications link between the two devices. The manufacturer has even included a simple testing process and offers 24/7 customer technical support to answer customer questions or concerns. [member name removed] had such a problem and called me. I advised her to contact the manufacturer Tech Support number for advice and assistance in correcting the issue which is often easily corrected. Apparently, the issue could not be corrected and the manufacturer offered to replace the item but, since it was out of warranty (1 year), they would replace the base unit for a cost of $75. Understandable and reasonable. [member name removed]called me to report the results of her conversation with the manufacturer. I decided to send her a replacement instead. Again, I take Med Alert Systems seriously. I have a mother too and I would not want my mother to be without her system for too long a time. I have not had a lot of difficulty with any of LogicMark's products. They make a wonderful line of products that I'm proud and confident to offer to my customers. I just made the decision to replace the item even though the manufacturer did not. LogicMark made a business decision. The product was just outside its warranty and I chose to support my customer in her effort to take care of her mother. Simple.

    Contact information

    P.O. Box 546, Crestwood, KY 40014

    www.emsofky.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Healthcare - Medical Alert Systems,
    Home Security Systems

    FAQ

    Emergency Management Systems is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Emergency Management Systems accepts the following forms of payment: Check,Financing Available
    Yes, Emergency Management Systems offers free project estimates.
    No, Emergency Management Systems does not offer eco-friendly accreditations.
    No, Emergency Management Systems does not offer a senior discount.
    Yes, Emergency Management Systems offers emergency services.
    Yes, Emergency Management Systems offers warranties.
    Emergency Management Systems offers the following services: Sales and Installation of Residential and Small Business Life Safety Systems. Specialize in Honeywell Brand Wireless and Alarmnet Cellular Security Systems, LaserShield Instant Security, Liberty Medical Response and Guardian Alert 911 Personal Emergency Response/ Medical Alert Systems.

    Contact information

    P.O. Box 546, Crestwood, KY 40014

    www.emsofky.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM