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Johnson Upholstery & Furniture Service, LLC

Founded 2009 • With Angi since January 2014

3.0

(1) Verified Reviews

Furniture - Custom Made
Insured
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Description

Free Estimates, pay for fabric charges when placing your order, and the balance is due when work is complete. Brian is usually booking upholstery jobs 3-6 months in advance depending on the time of year. Repair work can be done in 1-2weeks....

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Verified Reviews

A few reviews for this pro...
3.0

01/27/2015


Elizabeth P.

A friend recommended Johnson Upholstery to freshen up my 40 year old sofa and loveseat. I contracted with Johnson Upholstery in July 2014 with a promise that my furniture would be finished by Thanksgiving. Mr. Johnson told me that he would pick up my furniture first week of September. First week came and went, no phone call. I called Mr. Johnson late September. He said he would pick up furniture end of October, with goal of finishing before Thanksgiving, 4 weeks away. No phone call. Two weeks before Thanksgiving, I called Brian. He said he would call me back. After Thanksgiving, I got that phone call. He picked up the sofa and love seat the Friday after Thanksgiving with a promise that I would have it back by Christmas. Christmas came and went. Fortunately, I had lots of folding chairs for my kids and grandkids to sit for Christmas gift exchange. Lots of jokes from grandkids about the nice furniture. I wasn't calling again. Brian could call me this time. Finally, I called January 19. Sofa was delivered January 22. Love seat was delivered January 24. So you can see from my narrative, communications with the customer is really lacking and low on his priority list. Best to under promise and over deliver, than the other way around. The quality of the work is very good. I may use Johnson Upholstery for future work on 2 chairs that need refreshening. But I will check with other reupholster companies locally instead of just giving him my business. And in the future, I will know not to anticipate completing the work by any specific date. I will know not to expect good communications with frequent updates on progress from Mr. Johnson. And I will expect the quality of the work to be very good.

Description of Work
Reupholstery of large sofa and loveseat. Repaired broken springs.

Category upholstery

    Johnson Upholstery & Furniture Service, LLC

    Founded 2009 • With Angi since January 2014

    3.0

    (1) Verified Reviews

    Business Details

    Phone Number

    Address

    1936 SW Gage Blvd B

    Topeka, KS 66604

    Services Offered

    Furniture Upholstery, Repair, Refinish, Window Fashions including drapery and window blinds. Wide selection of Upholstery Fabrics, including leather. We also replace foam in cushions.

    Services Not Offered

    Auto Upholstery, Upholstery Cleaning,

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    No