Mission Plumbing, Heating, & Cooling

He was very nice, he was here, he was quick but it cost me $350 just for the service and I felt like I was in a bad position , 1 hour work for the price was excessive.

I had a hot water heater replaced a few years ago by Mission and had a crucial part stop working. While the part was still under warranty, I paid for a service fee to have it replaced at a fair cost (just labor, the part was under warranty). Unfortunately, the replacement part failed in a short time. Long story short, they came back out and spent time on two different days correcting the problem and replacing the part. It really was just one of those odd-ball everything goes wrong kind of malfunction, although it was no fault of the company. In the end, Mission Plumbing sent me an invoice with a zero balance. It was quite the headache for them, but they honored the warranty to the max even though it cost several man-hours. I will definitely use them for future needs.

We've use them twice a year. They are excellent, very professional, prompt and they did a good service.

Got price on phone, installed next day. Very pleased.

Michael Shultz was my repair tech and did an excellent job. Very nice, professional, quick, courteous - overall good guy and good tech. The problem came with the repair. I only needed a part that cost $8.10 at Home Depot (can get it online for $10-$15) and was charged $335 - the part is a dual capacitor for the compressor. However, I was unaware at the time of just how large the margin was for that part. I understand making money, but that is just theft. My guess is that their actual acquisition cost is probably less than $5 (given HD is selling it for $8). I had them remove the part (was still charged the $89 visit and $60 for the diagnostic). Just beware of what they are doing before they do it - replacing a capacitor is very easy - not worth $425.

I'd give them an "A" overall. I'd probably use them again even though I don't want to pay the price. They were the ones that installed the furnace and a/c into this house, so that is why I used them.

Cody does good work on our yearly check up on our air conditioner and furnace. He explains things well, is friendly, on time, and is efficient.

They were fair. Their quality was good. They communicated very good.

Exactly as promised, showed up on time, put down rugs for walking and cleaned work area when job was complete.

The gentlemen from Mission were professional, showed up on time, communicated with me the entire time and got the work done in the amount of time they said it would take. The gentleman who gave me the original estimate came by at the end of the day to ensure everything was completed correctly. The cost was higher than other bids I received, but they were concerned about doing things the right way instead of the easiest or cheapest way which was reflected in the initial estimate. I would definitely use them again!

They are trustworthy and they know what they are doing. They complete the maintenance in about an half hour and clean up after themselves very well.

The professionalism was oh gosh. The estimate was fine, but it was the follow-up, the guy was so rude. The time he was here, his professionalism was very good, but afterward... He kept replying I have to have the answer today. He kept replying the same day about what I was going to do like he needed the sale. When we were face to face, he was not like that, emails he was.

Excellent work, very professional. They left the area clean.

Very professional. Got here on time and things were done in 7 hours. I was dreading doing this, but these guys made it easy.

Everything went fantastic! The guys were prompt, professional and thorough. We've been nothing but satisfied with our service.

I am in the market for a new plumber because the cost is just outrageous. He did a very good job.

Did not use their service because repair could not be made same day as diagnosis.

the technician did a great job unclogging it. It only took him 22 mins too fix the problem

Bo and Bryan arrived promptly at 8:00am to install my new furnace. They removed the 15 year old furnace and set the new one in place. It was slightly smaller than the old furnace so they had to fabricate a new transition between the cooling coil casing and the furnace. They completed the wiring including the control wiring for the humidifier. They programed the controls and test fired the furnace. They were finished about noon. They thoroughly cleaned the area. The installation looks great. Both Bo and Bryan were very friendly and cooperative with how I wanted the installation completed. I will definitely use Mission Plumbing heating & Cooling for my future HVAC services. I am extremely satisfied with the job they provided.

perfect, provided the information i was looking for in an easy and understandable manner. i will have these guys come out and replace my entire hvac when the old one finally kicks the bucket. thanks mission heating and cooling!

The guys at Mission were fantastic! The owner was personally involved in making sure our HVAC was working as effectively and efficiently as possible... this included him climbing a ladder in about 15 locations to adjust our louvers and vents PRIOR to his team coming in for the complete service call. I made sure our entire organization had Missions contact info for servicing their homes too. Highly recommend Steve and his team!

That just happened this year.

They were awesome! They arrived on time and very professional. They left our house as clean as when they arrived. They were very helpful answering any questions we had.

The estimating process was better than the two other bids I received. I was presented with multiple options and the differences were carefully explained. The price was better than the other bids I received. On the day of installation, Steven and Tom showed up on time. It was raining that day, and they were very careful not to mess anything up. They fully covered the floors and were careful not to mess of the walls as they moved equipment in and out of the house.

Technician showed up, performed maintenance on AC unit. I wanted a quote for replacing my 15+ year old system and he said he would drop off a quote. He left a voicemail about a week later saying that he got busy and would drop off the quote. I never did receive a quote and ended up calling Priced Right Heating and Cooling for a system replacement.