DECK WORKS

Very well. Jeff was thorough, punctual and did a great job. There were a few minor adjustments that needed to be taken care of after the job was complete and completed them quickly and accurately.

Did not build...our phone calls were not answered after agreeing on a price and date (right after 4th of July). Very unprofessional way to do business.

He started to rip down our decks and then told us he was going on vacation for a week, which he didn't tell us before hand. He still has not completed the job. We paid him in advance for ALL material plus additional $1k and he never completed work, he took ALL of the material from our property that WE paid for and he will not return to finish the work. He did Not refund our money for our material nor returned it it to us. All we have is the frame of both decks done, NO deck boards down so we cannot walk out on either of them and it's been over a month. He will not respond to us by phone, text nor email. We have now had to file a police report against him. So now we have to pay someone else to not only finish the deck, but Fix the things he did wrong. The work he did on the deck framing wouldnt pass inspection

Great- Done in one day

Excellent. Quick, professional work, best materials and craftsmanship. Will have them back for other work. Price was very reasonable.

Owner setup an appointment to give us an estimate, then never bothered to show up or call.

Great job- Professional, cleaned up everything, Did a great job on our new deck! Took care of everything! Would use him again for a deck!

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Our covered deck supports had rotted and we wanted to upgrade all the railings on both our covered and exposed decks. I was concerned because the roof of the deck is big and heavy and all the supports had to be replaced as well as some of the decking on which they were anchored. Would someone be able to fix it or would they just bring down the roof? I received estimates from 4 top-rated Angie's List contractors which was an interesting experience. There were some widely divergent opinions about how to do the job and how much it might cost. One guy withdrew because it was more than he felt comfortable with. Jeff was the only one who seemed to know exactly how to safely replace the supports and expressed confidence that he could do it right and in a timely fashion. Ultimately, he was the only contractor I trusted to do the work and even though price was not my main concern, his bid was not the most expensive. It took a few weeks to get on his schedule, which was fine - I didn't really want to hire someone who was just sitting around waiting for their next job. But once he got here, he stayed on the job for 5 days straight, no interruptions or unexplained absences, until he finished. He did a very nice job and my wife and I were pleased with his effort, especially how nice, neat, and new everything looked. And he really picked up after himself, unlike most contractors we've hired in the past who always seemed to leave a mess or some piece of work unfinished. Jeff is a quiet, soft-spoken guy who is easy to work with and lets his work speak for itself. We look forward to working with him again.

I called Deck Works on March 8th and arranged for an estimate at my house on March 11th. Jeff arrived on time and spent over an hour learning what work I wanted done and providing information and options. Since I had already had two other estimates on the deck and porch, I pretty well knew what I wanted but Jeff provided options I was unaware of. After taking measurements, Jeff said he would email me a proposal and he could begin work March 18th. Jeff emailed the proposal that evening (March 11th) and said if I accepted he would send me a contract with half the amount due at signing and the reminder at completion of the work to my satification. I emailed accepting. Jeff called on March 13th saying the fooring and railing was not in stock and would have to be ordered and he would not be able to start until April 1st. Deck Works mailed me a contract on April 15th which I signed and returned with a check for half the amount of the contract. Jeff sent me an email on March 20 saying he received the signed contract and check. Jeff emailed me on March 29th saying he couldn't start work April 1st because the railing still wasn't in. Jeff emailed me April 5th saying all parts were in and he would start April 8th. Deck Works arrived at 9 AM April 8th and immediately went to work. Because of unseasonable heavy rain and cold days, the repairs on my deck and porch took two weeks. Throughout the process, Jeff was very good about asking me how I wanted certain things constructed. He was very careful to ensure a sharply finished product. When he finished each area, Jeff would come get me and ensure it met with my approval. The work was complete on April 22 and Jeff ensured it was to my satisfaction. Deck Works sent me the invoice through the mail and I signed the sent a check for the remaining amount.

I call Mr Pattison to confirm his type of construction he explain we set the app for April 27 2012 came out figure. The sizes and said that he would call me on Mon or Tues but never heard from him again.

I scheduled an estimate with Jeff which he showed up to on time and very prepared. He measured my deck and we talked about a basic plan of action on my well worn deck. I received his estimate about a week and a half later (a little long). His estimate was very fair and around the price I thought the job should cost. He started the deck on Monday July 19th (removing the old decking) and then we had to wait until Saturday the 24th because we needed an eelectriain to redo the lighting and outlets on the deck. On Saturday, Jeff removed the stairs and assisted the eelectriain. Once we got the electrical situated Jeff began repairing the foundation on Monday July 26th and was completely finished on Thursday July 29th. Jeff mentioned that he does all sorts of work and I will definitely use him in the future for any of my remodeling needs.

The disappointing thing is that I had high hopes for Jeff and his company. He was friendly and polite during our initial phone call, and he seemed genuinely passionate about his work. Then things went sour. As a previous poster mentioned, it seems that punctuality and professionalism are Jeff's downfall. I had four estimates done within one week, and Jeff's original estimate time had to be pushed back along with one other company's visit, after a work obligation interfered. Jeff rescheduled for a Thursday evening, a day or two after his initially scheduled time. I told Jeff at the time that it was important for us to get his estimate that week, as I would be making a decision and hiring someone on Friday afternoon. When Thursday evening rolled around, we waited for Jeff to arrive for his 6 p.m. appointment. We kept waiting, and an hour later, I was ready to give up on him. I called his cell phone several times, and he didn't answer. In fairness, I should point out that I arrived home from work at 6:05 p.m., and it's possible that I missed him in those five minutes. But in that time, Jeff never called to say he was at my home, and he wasn't waiting when I pulled in. He finally called me around 8 p.m., two hours after his scheduled appointment, and after I said I was concerned I might have missed him, he said that, yes, he had arrived at 6 but immediately left when he didn't get an answer to do the door. I took him at his word, and he might very well have been telling the truth. But he said during that conversation that he was at another estimate site, and to me, his story just didn't add up. As we were speaking, I told him again that, if he wanted to be involved, I needed him to come by the next morning and get an estimate to me early that Friday afternoon. He reluctantly agreed, and he arrived on time at 9 a.m. Friday. During his visit, Jeff was argumentative and difficult, and he spent most of his time telling me about how my plans just weren't feasible (The company we went with completed them with no problems). He also suggested that I supply some of the materials myself, because it would be easier for everyone if I did that. He left, saying he'd e-mail me a quote early that afternoon. I reiterated that I planned to hire someone later that Friday. Late Saturday afternoon, after I had hired a contractor, Jeff's estimate popped into my inbox. He said he was "sorry it took me an extra day to finish this." His estimate was the lowest of the four, but that also would've involved my purchasing some materials through a third-party site, which made me uncomfortable anyway. Honestly, Jeff lost the job on that Thursday night. I tried to give him another chance, and it just didn't get better. I'm sure Jeff is a fine builder, but if I couldn't trust him to deliver on something as simple as an estimate, how could I possibly have trusted him to complete such a large a meaningful project without headaches?

I scheduled an appointment with Jeff at Deck Works for an estimate to build a new porch. He suggested a date and time and I told him it would work for me. I adjusted my schedule so that I could be home at the time we scheduled and he did not show up. I did not receive a call letting me know he would be late or would need to reschedule. I understand that sometimes people need to reschedule appointments, but to just not showing up or call is unacceptable. Obviously, Deck Works is not a professional company and I would not recommend using their services.

They were great and they were very patient with me. They were professional and did what they said they would do. I felt the price was fair. I got composite decking and iron railings.

Jeff and his crew were on time, every time. They worked fast and efficiently. No wasted time. The whole deck is much more solid than the original one. The workmanship is excellent. The deck is beautiful. They cleaned up after themselves every day and at the end of the job. They hauled away the old deck wood and concrete chunks from the pad that was at the foot of the old stairs. I would not hesitate to hire Jeff again. He's great and his decks are excellent.

It took us a while to decide what we wanted to do and when, and I had questions along the way. Jeff was patient with us, and on top of it as soon as we made our decision. He was at work as soon as there was a break in the snow and removed the old deck, started the new deck the next day, and finished it the third day (a Saturday!!) to make sure it was completed before the next snow storm. We discovered a few boards with missing screws, but he came back out to get what he had missed, and it looks great.

Jeff returned my calls quickly and showed up on time to give me a bid. I was initially worried because his bid just included a one dimensional, top down shot of the deck, not a 3D image that showed the railings, posts and beams. After asking many questions, I was confident that he knew what I wanted and we were on the same page. Jeff and his crew showed up on time and did good work through inclement weather (rain and cold). They built the deck exactly as I had pictured in 5 days. I even added a few things along the way such as a gate to the top of the steps and Jeff took care of it.

Outstanding. Jeff and crew are prompt, very polite, and do first rate work at a fair price. I highly recommend.

VERY SATISFIED. WE NEEDED HIM TO COME BACK & WORK ON A COUPLE OF AREAS, AFTER THE WORK WAS COMPLETED, HE WAS VERY PROMPT IN RETURNING TO FIX THE AREA OF CONCERN, WOULD DEFINITLY USE HIM AGAIN.

Jeff was excellent about returning calls. He came out twice at no charge and inspected the deck and we discussed at length the most feasible approach to solving the problem. I felt very confident with his recommendations and am very pleased with the quality of his work. This was as painless an experience as I have ever had hiring a contractor.

VERY FRIENDLY AND VERY NICE. VERY PROFESSIONAL. SPELLED EVERYTHING OUT AND WAS HONEST ABOUT HOW LONG PROJECT WOULD TAKE. FINISHED PROJECT ON TIME.

DECK WORKS WAS WONDERFUL. I GIVE THEM A++++. THEY ALSO HAD THE LOWEST BID, BUT THE WORK WAS OF THE HIGHEST QUALITY.

JEFF, THE DECK BUILDER, WAS POLITE, ON TIME, PROFESSIONAL AND KNOWLEDGEABLE. I RECEIVED MANY BIDS AND HIS WAS THOUSANDS BELOW OTHERS. I CHECKED REFERENCES (HE HAD A LIST FULL) AND GOT GLOWING REPORTS. MY DECK LOOKS GREAT!