Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
DECK WORKS
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Exterior Surfaces - Powerwashing,
About us
In business since 1996. We never use subcontractors. We work on one job continuously until it is finished and warranty all work.
Business highlights
Emergency services offered
29 years of experience
Services we offer
We do new construction and repair work for decks, etc. Deck Works has expanded and now offers various remodeling services including: tile work basement/bathroom finishing/remodeling windows and doors installation/replacement wood rot replacement siding drywall work painting inquire about other handyman services, fencing, outdoor living, pergolas, screened-in porches
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.823 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-23 of 23 reviews
Bill B.
Nov 2017
Very well. Jeff was thorough, punctual and did a great job. There were a few minor adjustments that needed to be taken care of after the job was complete and completed them quickly and accurately.
Eric G.
Aug 2017
He started to rip down our decks and then told us he was going on vacation for a week, which he didn't tell us before hand. He still has not completed the job. We paid him in advance for ALL material plus additional $1k and he never completed work, he took ALL of the material from our property that WE paid for and he will not return to finish the work. He did Not refund our money for our material nor returned it it to us. All we have is the frame of both decks done, NO deck boards down so we cannot walk out on either of them and it's been over a month. He will not respond to us by phone, text nor email. We have now had to file a police report against him. So now we have to pay someone else to not only finish the deck, but Fix the things he did wrong. The work he did on the deck framing wouldnt pass inspection
Response from DECK WORKS
"My name is Jeff Pattison. I started Deck Works 21 years ago. I don't have crews that could care less about the quality of work they do. I'm not just on sight, I build each deck with the help of two laborors. There are two sides to every story and this is mine. I started the [Member Name Removed] deck on July 7 2017. I had six days to complete the job before I went on vacation, but that would have been plenty of time before I left on 16th. I did not inform the [Member Name Removed]'s I was going on vacation because of this reason. After I took off the existing deck, there was a great deal of rot on the house. I informed the [Member Name Removed] I could do the work for $465 and if they wanted other bids, I was fine with that. They told me to go ahead. Since I didn't have any materials I would have to come back Monday. Monday I finished the siding repair and the [Member Name Removed]'s wanted it to be painted by their father-in-law on Tuesday. On Wednesday, losing two days I informed them I was going on vacation but assured them I could at least have the top deck done. We got the deck framed up, dug the footings, set the posts and started putting up the deck boards. On Thursday I put up the stair stringers and poured the landing and put the posts in for the railing and the steps on the stairs. On friday we had the decking put on the frame and asked Mr. [Member Name Removed] to inspect them, of the 30 boards he rejected 15 of them. I don't want to use any material that the customer doesn't want and we started replacing the 15 boards. After his approval on the new boards we started screwing down the decking and cutting them to lenght On Saturday, all I had to do is install the railing and the upper deck was completed. The stair railing was all that needed to be completed when I got back When I showed up and went up to start on the railing I noticed 9 more boards with X's on them. I spent Saturday replacing those 9 boards, but we only found 7 that was satisfactory. I ordered 6 more boards to fill in the two missing and would have to continue when I got back. When I got back on Monday July 21st, I was ready to finish. However when I went up on the deck I saw 12 more boards with X's on them. At this point I realized this material wasn't going to to suit the [Member Name Removed]'s. I took out the bottom deck and framed it up and asked the if they would like to go with a composite. There wouldn't be any knots or cracks, it would be perfect. They rejected that offer. The top deck was framed, had a full set of stairs, the posts were installed, each rail section had been cut and the connectors were in place. I feel that 75% of the job was done. I left the site with over $5100 in materials there. I paid my laborores $714. The total contract was $9225 of which I got a check for $4600. Lets say I was only 50% done. I should be entitled to $2312.50 plus the $465 for siding repair. I did not asked for anything or threaten legal action. I simply sent an email stating that they apparently would never be happy with my work and it would be better off for both of us if I didn't return.. I have documented my story with recipts and pictures and at any time am ready to back up my name and the company I have devoted my life to Thank You Jeff Pattison Deck Works"
Brad W.
Jun 2017
Great- Done in one day
Will B.
Oct 2016
Excellent. Quick, professional work, best materials and craftsmanship. Will have them back for other work. Price was very reasonable.
Katherine L.
Jun 2016
Great job- Professional, cleaned up everything, Did a great job on our new deck! Took care of everything! Would use him again for a deck!
Donita B.
Sep 2015
unknown
ARLENE C.
Aug 2015
unknown
DENNIS T.
Jul 2015
unknown
GREG P.
Jun 2015
unknown
Scott R.
Nov 2014
Our covered deck supports had rotted and we wanted to upgrade all the railings on both our covered and exposed decks. I was concerned because the roof of the deck is big and heavy and all the supports had to be replaced as well as some of the decking on which they were anchored. Would someone be able to fix it or would they just bring down the roof? I received estimates from 4 top-rated Angie's List contractors which was an interesting experience. There were some widely divergent opinions about how to do the job and how much it might cost. One guy withdrew because it was more than he felt comfortable with. Jeff was the only one who seemed to know exactly how to safely replace the supports and expressed confidence that he could do it right and in a timely fashion. Ultimately, he was the only contractor I trusted to do the work and even though price was not my main concern, his bid was not the most expensive.
It took a few weeks to get on his schedule, which was fine - I didn't really want to hire someone who was just sitting around waiting for their next job. But once he got here, he stayed on the job for 5 days straight, no interruptions or unexplained absences, until he finished. He did a very nice job and my wife and I were pleased with his effort, especially how nice, neat, and new everything looked. And he really picked up after himself, unlike most contractors we've hired in the past who always seemed to leave a mess or some piece of work unfinished.
Jeff is a quiet, soft-spoken guy who is easy to work with and lets his work speak for itself. We look forward to working with him again.
It took a few weeks to get on his schedule, which was fine - I didn't really want to hire someone who was just sitting around waiting for their next job. But once he got here, he stayed on the job for 5 days straight, no interruptions or unexplained absences, until he finished. He did a very nice job and my wife and I were pleased with his effort, especially how nice, neat, and new everything looked. And he really picked up after himself, unlike most contractors we've hired in the past who always seemed to leave a mess or some piece of work unfinished.
Jeff is a quiet, soft-spoken guy who is easy to work with and lets his work speak for itself. We look forward to working with him again.
Scott W.
Aug 2014
unknown
Hal R.
May 2013
I called Deck Works on March 8th and arranged for an estimate at my house on March 11th. Jeff arrived on time and spent over an hour learning what work I wanted done and providing information and options. Since I had already had two other estimates on the deck and porch, I pretty well knew what I wanted but Jeff provided options I was unaware of. After taking measurements, Jeff said he would email me a proposal and he could begin work March 18th. Jeff emailed the proposal that evening (March 11th) and said if I accepted he would send me a contract with half the amount due at signing and the reminder at completion of the work to my satification. I emailed accepting. Jeff called on March 13th saying the fooring and railing was not in stock and would have to be ordered and he would not be able to start until April 1st. Deck Works mailed me a contract on April 15th which I signed and returned with a check for half the amount of the contract. Jeff sent me an email on March 20 saying he received the signed contract and check. Jeff emailed me on March 29th saying he couldn't start work April 1st because the railing still wasn't in. Jeff emailed me April 5th saying all parts were in and he would start April 8th. Deck Works arrived at 9 AM April 8th and immediately went to work. Because of unseasonable heavy rain and cold days, the repairs on my deck and porch took two weeks. Throughout the process, Jeff was very good about asking me how I wanted certain things constructed. He was very careful to ensure a sharply finished product. When he finished each area, Jeff would come get me and ensure it met with my approval. The work was complete on April 22 and Jeff ensured it was to my satisfaction. Deck Works sent me the invoice through the mail and I signed the sent a check for the remaining amount.
Ryan C.
Jul 2010
I scheduled an estimate with Jeff which he showed up to on time and very prepared. He measured my deck and we talked about a basic plan of action on my well worn deck. I received his estimate about a week and a half later (a little long). His estimate was very fair and around the price I thought the job should cost. He started the deck on Monday July 19th (removing the old decking) and then we had to wait until Saturday the 24th because we needed an eelectriain to redo the lighting and outlets on the deck. On Saturday, Jeff removed the stairs and assisted the eelectriain. Once we got the electrical situated Jeff began repairing the foundation on Monday July 26th and was completely finished on Thursday July 29th. Jeff mentioned that he does all sorts of work and I will definitely use him in the future for any of my remodeling needs.
ARLENE C.
Aug 2008
They were great and they were very patient with me. They were professional and did what they said they would do. I felt the price was fair. I got composite decking and iron railings.
Patricia W.
Apr 2008
Jeff and his crew were on time, every time. They worked fast and efficiently. No wasted time. The whole deck is much more solid than the original one. The workmanship is excellent. The deck is beautiful. They cleaned up after themselves every day and at the end of the job. They hauled away the old deck wood and concrete chunks from the pad that was at the foot of the old stairs. I would not hesitate to hire Jeff again. He's great and his decks are excellent.
Rhonda F.
Feb 2008
It took us a while to decide what we wanted to do and when, and I had questions along the way. Jeff was patient with us, and on top of it as soon as we made our decision. He was at work as soon as there was a break in the snow and removed the old deck, started the new deck the next day, and finished it the third day (a Saturday!!) to make sure it was completed before the next snow storm. We discovered a few boards with missing screws, but he came back out to get what he had missed, and it looks great.
BRYAN S.
Jan 2008
Jeff returned my calls quickly and showed up on time to give me a bid. I was initially worried because his bid just included a one dimensional, top down shot of the deck, not a 3D image that showed the railings, posts and beams. After asking many questions, I was confident that he knew what I wanted and we were on the same page. Jeff and his crew showed up on time and did good work through inclement weather (rain and cold). They built the deck exactly as I had pictured in 5 days. I even added a few things along the way such as a gate to the top of the steps and Jeff took care of it.
Tim A.
May 2007
Outstanding. Jeff and crew are prompt, very polite, and do first rate work at a fair price. I highly recommend.
MARY E.
Sep 2006
VERY SATISFIED. WE NEEDED HIM TO COME BACK & WORK ON A COUPLE OF AREAS, AFTER THE WORK WAS COMPLETED, HE WAS VERY PROMPT IN RETURNING TO FIX THE AREA OF CONCERN, WOULD DEFINITLY USE HIM AGAIN.
JOHN S.
Sep 2006
Jeff was excellent about returning calls. He came out twice at no charge and inspected the deck and we discussed at length the most feasible approach to solving the problem. I felt very confident with his recommendations and am very pleased with the quality of his work. This was as painless an experience as I have ever had hiring a contractor.
RUTH L.
Sep 2005
VERY FRIENDLY AND VERY NICE. VERY PROFESSIONAL. SPELLED EVERYTHING OUT AND WAS HONEST ABOUT HOW LONG PROJECT WOULD TAKE. FINISHED PROJECT ON TIME.
GEORGIA D.
Jul 2005
DECK WORKS WAS WONDERFUL. I GIVE THEM A++++. THEY ALSO HAD THE LOWEST BID, BUT THE WORK WAS OF THE HIGHEST QUALITY.
SHERRY B.
Mar 2004
JEFF, THE DECK BUILDER, WAS POLITE, ON TIME, PROFESSIONAL AND KNOWLEDGEABLE. I RECEIVED MANY BIDS AND HIS WAS THOUSANDS BELOW OTHERS. I CHECKED REFERENCES (HE HAD A LIST FULL) AND GOT GLOWING REPORTS. MY DECK LOOKS GREAT!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
DECK WORKS is currently rated 4.8 overall out of 5.
DECK WORKS accepts the following forms of payment: CreditCard
Yes, DECK WORKS offers free project estimates.
No, DECK WORKS does not offer eco-friendly accreditations.
No, DECK WORKS does not offer a senior discount.
Yes, DECK WORKS offers emergency services.
No, DECK WORKS does not offer warranties.