Heartland Foundation Repair of Kansas City LLC

I got a few estimates for raising/supporting concrete steps/stoop which was sinking and pulling away from the house. John Coil's suggestion was polyjacking (and that was way under the estimates for other types of work suggested). Very glad I went with Heartland - Cory Mundell was punctual and discussed some possible concerns about the job with me before getting to work. The job turned out even better than expected and looks great. Couldn't be happier and very pleased with the value. And Heartland is a KCUR supporter - always a plus. :)

Really good. Did what they said they would do.

They were really good. They came out and the team was really efficient. They got the work done in 2 days.

The work was completely successful, no issues on water sipping into our basement. The foundation reinforcement was very effective and was done successfully.

Very well

All work completed on time and area cleaned up when finished. I am well satisfied.

Great job, well timed, courteous workmen, good cleanup. Also good follow thru with owner on insuring satisfaction.

First class operation. Very satisfied with the results.

John Coil (owner) wanted to excavate prior to telling me exactly what they were going to do, as it was not apparent from the interior the extent of the problem, or the proper steps that would be needed to cure the foundation problem(s). No other companies offered that type of analysis, rather stating rather definitively what the problem was & how they would fix it. There were wide varying estimations of what the nature of the problem might be, from all three of the companies that bid the project. Of course, there was something wrong that none of the 3 companies anticipated. Because of HBA's anticipating something unforeseen might be a problem, they properly adjusted their scope of work & fixed the unanticipated problem. Not sure if the other companies would have taken the time, or let me know there was something other what they initially thought was the problem. That type of service is almost required when fixing foundations - use HBA.

They delayed starting a day to accommodate my schedule. once started the crew worked daily and diligently Monday through Saturday. The crew was polite and generally neat. creating the minimal disturbance us or neighbors. Their solution has worked well taking heavy storm waters away from the house keeping my basement dry.

I had spoken w a couple of other companies in regards to this repair and was not impressed. I want to know about the job not sit through a drawn out sales pitch. Mr Coin from HBS was straight forward and down to earth. He inspected my house and pointed out a number of cracks that I had not seen. At that point I thought all would need to be addressed but Mr Coin said that there was only one area that needed to be done. He could have sold me several thousand dollars worth of work that I didn't need but he didn't! Work was done ahead of schedule and communication was great throughout the project. I would not hesitate to use this company again orvrefer to friends and family.

The professional performed in responsible and timely manner and the price was fair

From the beginning to the end of this project, everything went better than I expected. John Coil is a highly experienced  professional that answered all of my questions, and went over every aspect of my job. After he came out and gave me his bid, I felt like I had found the right company to work with. He told me that the work would be started in about 2 weeks, and that was when it started. During that time, I called him twice with some questions, and both times he responded within an hour. The crew was very respectful, and completed the job in a timely manner, with very little mess. All in all, I don't think I could've done any better than Heartland Basement Authorities.

They were professional, quick, and neat. John was easy to reach and checked in throughout the process to make sure everything was running smoothly. 

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He arrived on time, was very professional.  He explained what he thought of our foundation and what the solution would be.  Sent out an estimate by email within a couple of days.  Has not called or sent more than one follow up email.  I know that we could get a free quote from several others but I felt it was worth it to pay a little and get a quote that didn't have any harassment attached to it!  We have gotten free quotes in the past that involved much selling and harassing.  I just wanted an honest opinion of the state of our foundation and I felt like that was exactly what we got!

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