Founded 1982 • With Angi since June 2010
Service Provider Response
Citywide management constantly instills in every team member that we are entrusted by our customers to treat their homes with the utmost professionalism and respect. We go above and beyond on all our projects. [Member Name Removed] was no different. I never said "it's a rental" I explained "it was a rental" for ten years and we encountered numerous serious issues that had been neglected that we fixed for free so we would complete our contracted work. We had installed all new shutoffs , new subfloor, replaced damaged drywall in the kitchen due to previous leaking. All at our cost. The leak repairs were not in the original bid and we didn't charge for these necessary repairs. We were given four different punch lists from 4 different people and we only communicated when each was completed. We never complained or submitted an upcharge when we were asked to install and remove 3 different shower doors and ultimately reinstalled the first one that was specified . We also installed free ceiling lights and numerous other items at our cost as well as completing the contracted work. I'm proud of this project and will gladly show prospective clients before and after pictures. A low grade would indicate immense unhappiness/shoddy work which was never revealed to us. We install top of the line materials and do it with professional craftsmen. We received a low score for punctuality for showing up and working 8-5 everyday until complete? We completed the project an then some and left on great terms.Service Provider Response
This review is quite surprising. I met with Mrs. [Member name removed] a few months ago to follow-up and make sure everything was what they expected. She said, “Thank you so much. The house is beautiful, you did a great job and your crews are so nice.” We did have a vendor chosen by [Member name removed] (I expressed my reservations upfront) order several windows incorrectly. I had measured the windows by removing the trim on the interior so the window sizes were spot on. The vendor admitted there mistake and offered to order new ones. Problem was they were 2 months out. This was explained to [Member name removed] and he did not want to wait for them even after I told him we would come back and install them at a later date and we could still continue with the project. I came up with a solution that improved on the original design. [Member name removed] agreed the end result was much improved. As far as the siding our vendor of choice delivered all ordered materials correctly and the installation is flawless. Regarding my guys having to get more materials [Member name removed] may be referring to us repairing his front door and soffit. These items were not apparent when we first walked the house. We found them after we took off the siding. I had material onsite to do the repairs but one of his roof rafters was discovered to be rotten as well. I was across town and our vendors trucks were out for the day. My lead went to the yard and picked up the extra material. By the way we did this work for free. No trash was left behind by us. Or crews are polite, professional, clean, and highly skilled. Leaving trash behind is a sure fire way to not work for us anymore. [Member name removed] was having a pool installed at the same time we were trying to install all new windows and siding you can imagine the chaos. Most contractors would have left or demanded more money. We worked around the other contractors at increased costs to us to get the homeowner taken care of in a timely fashion. We did notice they left trash all around. We did not nor do we put personal trash in the dumpster, we sometimes will bring scrap from other sites to a project with a standalone dumpster. There were no issues with overfilling even with the other contractor’s onsite using our dumpster. We also urge or customers to throw personal items they have been meaning to get rid of into the dumpster while it’s onsite. If it gets full while we are still working we have it dumped at our cost. The windows, siding, and painting are installed to above industry standards which are the norm for us. I'd use this house as a reference for anyone. I think you can tell by [Member name removed]'s review that he really doesn't have an issue with our installation. Sometimes personalities don't mesh. If you research further you will see this is a rogue review. We are accredited with the BBB with an A+ rating. We have the highest 5 star rating with Home Advisor, our other Angies list reviews are stellar. I can also give countless personal referrals. I always strive to get better in all aspects of our business and take constructive criticism to heart. Unfortunately I cannot fathom this review nor can I take anything helpful away. We were contracted to perform a service which we brought in better than originally planned and then get a poor review. There was no settling by [Member name removed], he got a lot more than what he originally expected and budgeted. I really enjoyed working with [Member name removed] and his wife on the improvements. We do these types of projects weekly and we are never over our head.Welcome to Gripka Construction, family owned and operated since 2016 with a specialty in Exterior Painting. We provide a very thorough process for our surface preparation to ensure we uncover and repair all existing damage, minimize future deterioration, ensure your home is sealed to prevent water intrusion and air leaks. The surface preparation processes includes: Identifying rotten or damaged wood and discussing solutions with you to ensure the home's substrates are sound. Power washing to remove dirt and organic growth such as, mold and algae, so that the house is clean and the new primer and paint can adhere correctly. Scraping to remove loose and peeling paint from wood and stucco where peeling is obvious, as well as in areas we know have a tendency to peel or bubble. Sanding scraped areas to ensure paint edges don't peel up. Applying new, high quality caulk. Proper preparation is a key factor in solidifying a quality paint job. We take the time to do it right to ensure the best results for our clients. Click, call or text for a free estimate today! (913) 961-1572 For additional information: Website - https://gripkaconstruction.com/ Instagram - https://www.instagram.com/gripkaconstruction/ Facebook - https://www.facebook.com/gripkapaintcompany
Angi Certified
Paint interior, walls, trim, ceilings, laquer, gelstain, I can spray or brush, I can do anything about paint! Very reasonable prices and 20 years experience, very respectful. We are insured.
Angi Certified
Good Neighbor Services, LLC has been beautifying living and work spaces for over 40 years. There is constant communication with our clients with minimal sub-contracting work. Past clients relate that they enjoy our honest work ethic, attention to detail, and friendly climate we establish while on the job. Our billing procedures are simple and prefer to conduct business face to face. Ask us about our $100 referral bonus program.
Angi Certified
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