For fastest service, please call us at 317-557-5625. Everyone's needs are different and we give personal service just for you. We don’t think about it, but when we run into trouble with our locks or if we get locked out of our home, car or business we notice right away! That is why Craig’s Lock & Safe Service is right here for you when you need us most. That's why we also offer emergency lock-out services so that you are always covered in your time of need.
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.
Services we don't offer
Please call 317-844-2164 and we will gladly give you prompt service.
They were prompt courteous and arrived on time. They left the area clean. They were personable, kind, and attentive. I really liked them and would recommend them to friends and family
Description of Work: They re-keyed two locks and provided twelve keys at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Richard H.
10/2014
5.0
locksmith
+ -1 more
Door latch jammed and we couldn't open the door. Craig was there within an hour or two and replaced just the part that was broken. Replacing the whole mechanism would have cost over twice as much.
Description of Work: fixed door latch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Ryan B.
09/2014
5.0
locksmith
+ -1 more
After a phone call in to the main office, Craig responded from his vehicle promptly. He relayed his exact position in relation to mine and told me approximately how much time it would take to get to me. After arriving, slightly ahead of promised time, he located my vehicle and called me as I was walking out to greet him. He was very professional and had the appropriate tools necessary at the ready. When failing to access the vehicles lock button due to the contour of the door and switch panel, he actually did something I have never seen a locksmith do. Craig asked me where the keys were located in the vehicle. After explaining to him where they were, he used his tools to slide the cover of my cup holder back, fish my keys out from the bottom of the cup holder and placed them on the passenger seat. He then used a different tool to flip the keys over and press the unlock button on the key fob. I was very impressed.
Description of Work: Craig got me back into my vehicle after I locked the keys inside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joe Z.
09/2014
5.0
locksmith
+ -1 more
They were excellent. We were very satisfied with the work.
Description of Work: I hired Craig's Locksmith to make a key for our locks. He also fixed a broken deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George S.
09/2014
5.0
locksmith
+ -1 more
The guy was really good, I have used him twice. They were really good. I called other people, and his price was competitive. He was punctual, and prompt too. I haven't had any issues with the lock.
Description of Work: I used Craig's. There was a lock that wasn't working, and he removed it, cleaned it out and rekeyed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
SALLY M.
08/2014
5.0
garage doors, locksmith
+ 0 more
Have used him before so obviously I felt like I was getting quality at a reasonable price.
Description of Work: changed lock on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Nathan H.
06/2014
5.0
locksmith
+ -1 more
Craig was great during the brief conversation we had. He was a super nice guy and very honest. I close on the purchase of my home on June 23rd and wanted the locks changed that day or the day after. He informed me he would be on vacation that week and would be happy to come out when he returned that next week. Due to the circumstances and the condition of the individual who lived in the home prior to being sold, we needed the locks changed ASAP and my wife didn't feel comfortable waiting a week to change the locks. I explained my reason for not being able to wait and Craig strongly agreed i call someone else to have the locks changed, since he wasnt able to make it out on the day i needed him. He referred us to another locksmith in the area. Again, Craig was nice, professional, and personable. I would hire him in the future though if needed. Enjoy your time away Craig!
Description of Work: Call to have locks changed for a home i purchased.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachel N.
06/2014
5.0
locksmith
+ -1 more
He worked quickly with important issues addressed. He walked me through what needed to be done and made sure we were communicating well about work.
Description of Work: This provider rekeyed all our locks and help to correct some terrible locks we had previously installed. We can now enter/exit/lock our house with ease! He was a great resource, timely, gave great explanations and went above and beyond initial requests. Very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Stephanie R.
06/2014
5.0
locksmith, doors
+ 0 more
Craig was very knowledgeable and professional. He explained the various options that I had and that was greatly appreciated. He explained everything that was being done as he went along. I am a person who believes in good service. I actually go out of my way for good service. With that being said, I will definitely use his service again and I would encourage others to use his service.
Description of Work: Craig performed several services for me. They included: resetting the locks on my front storm and screen doors. He also replaced the door handles on the door coming from my garage to my home. He was very knowledgeable and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sarah H.
06/2014
5.0
locksmith
+ -1 more
Craig worked around my schedule. He rekeyed six locks, switched out a door knob, and even showed me how to repair a door flaw. He was friendly, professional, and very helpful!
Description of Work: Rekeyed Locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Ellen G.
05/2014
5.0
locksmith
+ -1 more
Craig was great to work w/. He called right back to find out what I needed after I called his service. He knew what was keeping our old Ford truck from starting and worked his magic on the steering column- straightening a part in the ignition switch area and unlocking the ignition switch so the truck would start again. He advised me that this type of old truck was quirky and that I needed to do a couple of things each time I turned it off in order to keep the ignition switch from wearing out prematurely (it's only a couple of years old) . I was on my way in no time. Thanks!
Description of Work: came to where out old F150 truck was stranded and wouldn't start due to ignition being locked up. Got it unstuck and going again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Adam T.
04/2014
5.0
locksmith
+ -1 more
Craig came out the day after I called. He was very knowledgeable and professional. He re-keyed the locks as requested and also replaced some bolts which were installed incorrectly. He was very informative and made suggestions for prolonging the life of our locks as well as recommendations regarding the duplicate keys we should consider.
Description of Work: Re-keyed 5 locks in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
Barbara S.
04/2014
5.0
locksmith
+ -1 more
It was great!! He was on time, very professional. Instructed me on what he was doing and how to maintain my locks so that I would have no problems in the future!!
Description of Work: Rekeyed my entire house. Replace two cylinders that were 40 years old and no longer working properly. Made my 18 key copies
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Toni R.
04/2014
5.0
locksmith
+ -1 more
Craig called ahead of time to confirm appointment and arrived as scheduled. to change all the locks on our home He was very courteous, friendly and professional and we couldn't ask for better service. Would definitely recommend Craig and his company.
Description of Work: Locks on house were changed .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
KAREN D.
04/2014
5.0
locksmith
+ -1 more
Excellent! Very quick response; did work next day. Very professional.
Description of Work: Rekeyed 4 locks, repaired 2, extra keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Pam S.
04/2014
5.0
locksmith
+ -1 more
He did a good job, came out a second time to fix an issue I had and was very conscientious.
Description of Work: They replaced several locks and got me new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven S.
04/2014
5.0
locksmith
+ -1 more
It went very well. Excellent service and I will continue to use in the future.
Description of Work: Did some lock repair as well as replaced a dead bolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$191.49
Martha C.
04/2014
5.0
locksmith
+ -1 more
It went smoothly -- technician diagnosed problems quickly and repaired quickly.
Description of Work: Repaired a door lock and also repaired a handle issue on an oversize double door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paula J.
03/2014
5.0
garage doors, locksmith
+ 0 more
Craig did a great job changing the locks on three doors as well as garage door settings. He was efficient in his work and extremely thoughtful given the sensitive nature of the situation. He responded to my telephone call quickly, met my time constraints and provided same day service. He rocked and I would definitely use his services again (although I hope I won't have to do so)!
Description of Work: Changed locks and garage door settings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$221
Peggy F.
03/2014
5.0
locksmith
+ -1 more
I am very satisfied! He was efficient, courteous and the job was finished in very good time. I will give his card information to anyone I know who needs lock work done.
Description of Work: He changed the locks on four locks, two doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie T.
03/2014
5.0
locksmith
+ -1 more
Great Service! Highly recommend them!!
Description of Work: Removed and replaced dead bolt and door handle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Philip & Jerri K.
12/2013
5.0
locksmith
+ -1 more
Craig was on-time, very detailed in determining my needs, and did exactly what was asked. He was very informative as I asked many questions. He is very professional and reminded me about the Angie's list coupon!
Description of Work: Craig, trouble-shot a broken deadbolt lock, corrected an incorrect install on a deadbolt lock, adjusted deadbolt alignments with the frame.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Rennie F.
11/2013
1.0
locksmith
+ -1 more
This provider was not helpful. They were to call me and figure out when they could come out to help me get my house unlocked. I still haven't heard from them 5 hours later.
Description of Work: I called this provider this morning at 8am because I was locked out of my house. The operator took my information and said she would have someone call me shortly to come to my house and unlock my door. It is now 5 hours later and I still haven't heard from anyone.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Scott E.
10/2013
5.0
locksmith
+ -1 more
Scheduling the appointment was easy and convenient. Craig did the work himself. He’s very personable, professional and knowledgeable. He takes the time to answer any questions that we have.
Description of Work: He rekeyed our entire house that we moved into. We had used their service before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DIANE S.
09/2013
5.0
locksmith
+ -1 more
I called Craig that day before and he was able to schedule me the next morning. He re-keyed 4 doors (8 locks) in just about an hour. The new keys work great. His price was very resonable. Craig was very personable and professional. I would recommend Craig's Locksmith Service to anyone.
Description of Work: Craig re-keyed locks on new home
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Doors,
Garage Doors,
Screen repair
FAQ
Craig's Locksmith Service is currently rated 5 overall out of 5.
Craig's Locksmith Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Craig's Locksmith Service does not offer free project estimates.
No, Craig's Locksmith Service does not offer eco-friendly accreditations.
No, Craig's Locksmith Service does not offer a senior discount.
Yes, Craig's Locksmith Service offers emergency services.
No, Craig's Locksmith Service does not offer warranties.
Craig's Locksmith Service offers the following services: Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.
Please call 317-844-2164 and we will gladly give you prompt service.