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Craig's Locksmith Service

Locksmiths, Doors, Garage Doors,

About us

For fastest service, please call us at 317-557-5625. Everyone's needs are different and we give personal service just for you. We don’t think about it, but when we run into trouble with our locks or if we get locked out of our home, car or business we notice right away! That is why Craig’s Lock & Safe Service is right here for you when you need us most. That's why we also offer emergency lock-out services so that you are always covered in your time of need.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.

Services we don't offer

Please call 317-844-2164 and we will gladly give you prompt service.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 201-225 of 374 reviews

JACKIE P.
07/2011
5.0
locksmith
  + -1 more
It went very well. He explained what he was doing and why. Made good suggestions to improve overall security and care of locks.
Description of Work: Re-keyed the locks of our new home and installed a new locking system on our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

JOHN O.
06/2011
5.0
locksmith
  + -1 more
Excellent. On time, and professional.
Description of Work: Changed the locks on two doors of a commercial building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195.1

FIDEL M.
06/2011
5.0
locksmith
  + -1 more
Excellent work. Responsive, quick & detailed.
Description of Work: Lock service & repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

AARON W.
06/2011
5.0
locksmith
  + -1 more
Everything went good. I called and got an estimate and service in some day.
Description of Work: CRAIG'S LOCKSMITH, re-keyed locks in new house. This was done on 5/12/2011 for $125.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John H.
05/2011
5.0
locksmith
  + -1 more
Called Craig on a Friday afternoon; he was able to come late the same day. After finishing the work, he offered useful suggestions on lock maintenance.
Description of Work: rekeyed five residential locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Anne H.
05/2011
5.0
locksmith
  + -1 more
Craig was able to come out the next day after I called to perform the work. I thought I was going to have to replace all the locks, but he was able to perform repairs on them. He also installed a peephole and had options with that as well. He was very polite, informational, and professional. He worked hard and got the work done quickly. He even gave me hints on how to maintain the locks to avoid future problems. I was very pleased with his service and would be the first call I make with any future issues. I also liked that he has been in business 20 years, that shows great continuity.
Description of Work: He repaired and replaced some items in front and back door locks and installed a peephole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

STEPHEN P.
05/2011
5.0
locksmith
  + -1 more
My wife owns a boutique. One evening when she was out of town, one of her employees called me and said when they were closing they couldn't get the front door to lock and stay closed. I rushed over to the store so the employee could go home. The problem was not the lock itself, but the flush bolts. The store has double front doors that lock into each other and flush bolts that hold the doors in place in the frame. If the flush bolts are inoperable, you can just push the doors open and the lock won't stop you. Using Angies List, I looked for a locksmith that would come out on very short notice to fix a commercial style storefront lock. Made the call to Craig. He was there in just a few minutes. After a quick review of the situation, he went to his truck and found the parts he needed. Quickly replaced the defective flush bolts (which is not easy when you leave the door in its frame), and the door was good to go. I don't recall the exact price, but I remember thinking it was a little higher than I anticipated. When I factored in the responsiveness and time of day (it was about 9:30 PM), it seemed more reasonable to me.
Description of Work: Replaced locking mechanism in storefront door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVE & KAY S.
04/2011
5.0
garage doors, locksmith
  + 0 more
He did a very good job and the price was good. He is a very nice man.
Description of Work: He changed all the locks on a house for us, along with deadbolts, door handles and keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JIM M.
04/2011
5.0
locksmith
  + -1 more
It is always good to work with someone who cares about their job.
Description of Work: Rekeyed several doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KIM H.
04/2011
5.0
locksmith
  + -1 more
He spent about 3 hours with the locks. we were very pleased with the service
Description of Work: We had new keys made for the car doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DAVID & NANCY D.
03/2011
5.0
locksmith, doors
  + 0 more
It all went well. Craig's a nice guy and very knowledgeable. Very reasonable charge as well.
Description of Work: I needed to get a key code from our front door key so that we could use the same key for the new back door and garage door locks which were were buying. No one else even knew what I was talking about. They wanted to disassemble the front door lock to get the code. But the same day, Craig met me on his way to another job, and was able to use his high-end key making machine to read the code for me. I sent the code off to my lock supplier and he was able to match the current key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Julie R.
03/2011
5.0
locksmith, doors
  + 0 more
They were fine and I will use them in future.
Description of Work: I used Craig's Locksmith back in the fall for replacing the locks on two different doors. As for the price it was under$200.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David E.
02/2011
5.0
locksmith
  + -1 more
They came when they said they would and charged me what they said they would. I was ticked off that I had to pay a guy to unlock my doors, but they did a great job. I have no complaints. They showed up and saved my vacation. They met my expectations. The locksmith was friendly. He was competent and did his job.
Description of Work: I used Craigs's Locksmith to unlock my door for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MICHAEL K.
02/2011
5.0
locksmith
  + -1 more
Craig was great. He got out to our place the very day we called. He showed me what was wrong with the existing lock (which had frozen up) and discussed various alternatives in terms of replacement. He seemed completely knowledgeable. After making my choice, Craig had the new lock installed quickly and efficiently. I couldn't be happier with his service and would certainly recommend him to anyone looking for a locksmith.
Description of Work: Craig came out to repair or replace the lock on the door between our family room and our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Suzanne J.
01/2011
5.0
locksmith, doors
  + 0 more
Craig is great. I really trust and appreciate his care when fixing things. He fixed the lock, the doorknob and installed a dead-bolt lock for us too. I am glad to have Craig available to take care of life's little emergencies.
Description of Work: My DH locked himself in the garage and broke the lock between the house and garage in order to get back in. Craig come out first thing on Monday, fixed the lock and was able to use the original hardware. He also installed a dead-bolt for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Lisa S.
01/2011
5.0
locksmith
  + -1 more
The company is very responsive, professional and courteous. This is the second time I have used Craig's Locksmith Service, I recommend them and I will use them again.
Description of Work: Craig had to re-drill a deadbolt hole because the door had shifted in the winter and could not be locked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Fonda P.
01/2011
5.0
locksmith, doors
  + 0 more
They were punctual and efficient. The cost was pretty good. It was a pretty simple job, but I think they handled it really well.
Description of Work: I used Crag’s Locksmith around February or March of last year and they re-keyed all of our locks, put in some touch pad locks on a couple of our doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT Z.
01/2011
5.0
locksmith
  + -1 more
It was great. Contacted Craig will I was in Denver and we worked out the whole thing over the phone. Even though Craig and the pet sitter did not meet until after 5 PM, Craig just chraged the standard fee instead of the over time fee.
Description of Work: We forgot to leave the key for the pet sitter; So Craig and the pet sitter worked out an arrangement to open the door and let her in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ROBERT W.
12/2010
5.0
doors
  + -1 more
Craig does a great job. He comes in, gets the job done, is very friendly and knowledgeable. Overall I've had a good experience with this company. He's very easy to work with and I think he tries to give the best product that he can. We have an older home and he went out of his way to make something new work in our older home to avoid us having to replace the entire door or assembly.
Description of Work: Craig's Locksmith sent an employee out to repair a doorknob, and we have used them in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John and Joan Y.
11/2010
5.0
locksmith
  + -1 more
We had the front door refinished and needed a new door latch assembly. Based on the Angie's list recommendation, we contacted Craig. He was prompt and professional as well as helpful in helping us pick out the appropriate assembly. He then made an extra effort to be available to coordinate the installation with the completion of the refinishing. While he was installing the assembly, we also decided to have him install a deadbolt on another door in the house at the same time (same call). The process was smooth and completed on schedule.
Description of Work: We had Craig help us select a new front door latch/deadbolt which we purchased from him. He installed the front door latch assembly and also installed a deadbolt on another door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David L.
11/2010
5.0
locksmith, doors
  + 0 more
The repairman was on time, he worked quickly, quietly and was very professional. He finished the job amazingly quickly and the locks have worked no problems ever since. They do good work
Description of Work: we had them change the locks for our business doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

James A. D.
09/2010
5.0
locksmith
  + -1 more
They did an excellent job. We were very happy with them.
Description of Work: The lock had come loose and they put it back together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
08/2010
5.0
locksmith
  + -1 more
Excellent response. Craig stated what was needed, what would be done, and what I needed to have available for him to complete the task. All was completed w/ excellence.
Description of Work: Changed Locks - re-keyed Locks - Made new keys w/ engraved stamp on keys to identify the keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Rachel T.
08/2010
5.0
garage doors, locksmith
  + 0 more
Very personable and professional. Price was reasonable. Didn't have any additional keys made because I could get copies somewhere else cheaper. Had a lot of helpful tips regarding garage door settings and home security. Had a little trouble nailing down a time to expect him and I ended up waiting a little longer than expected before he showed up. But he was good at calling and letting me know where he was and where I was in the order of job assignments. I also realize that the unexpected can happen to put someone behind schedule in a business like that. Once he arrived, he was very quick and good at what he does.
Description of Work: Rekeyed 5 locks. Reprogrammed garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Brian M.
07/2010
5.0
locksmith
  + -1 more
Have used Craig on 2 other jobs and had excellent results.
Description of Work: I had a front door lock which wouldn't open. Craig came right out and removed the lock (it had been put in backwards). Re-installed it and it worked fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

19679 McDonald Pl, Westfield, IN 46032

http://www.craigslockservice.com

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Garage Doors,
Screen repair

FAQ

Craig's Locksmith Service is currently rated 5 overall out of 5.
Craig's Locksmith Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Craig's Locksmith Service does not offer free project estimates.
No, Craig's Locksmith Service does not offer eco-friendly accreditations.
No, Craig's Locksmith Service does not offer a senior discount.
Yes, Craig's Locksmith Service offers emergency services.
No, Craig's Locksmith Service does not offer warranties.
Craig's Locksmith Service offers the following services: Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.
Please call 317-844-2164 and we will gladly give you prompt service.

Contact information

19679 McDonald Pl, Westfield, IN 46032

http://www.craigslockservice.com