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Bren-Mark Window & Gutter Cleaning

Window Cleaning, Gutter Cleaning, Gutters,

About us

Bren-Mark Window & Gutter Cleaning strives to provide top quality and service at a fair price. Thousands of customers trust us to take care of their needs. We clean windows & gutters for both Residential and Commercial customers, 1-3 stories high. And, when we say "windows" we mean the glass, the edges and the sills. We utilize cutting-edge technology that allows for greater safety while providing superior results. Estimates are free. No subcontractors, only fully-insured, bonded and uniformed employees. All of our cleaners have undergone a thorough background check prior to being hired. Our customer service is 2nd to none. Call us and speak to a real live person or communicate via email, whichever you prefer. We are here to help. Previously we operated as a top Fish Window Cleaning franchise from 1999 to 2009 until gaining our independence in Jan 2010.

Business highlights

15 years of trusted experience

Services we offer

Window Cleaning. Gutter Cleaning. Skylights. Screens. Ceiling fans. Mirrors. Post construction cleaning. Track & sill detailing. Storm windows.

Services we don't offer

.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 223 reviews

Jill K.
08/2016
5.0
gutter cleaning, window cleaning
  + 0 more
They worked very quickly and in a rainstorm, no less!
Description of Work: Needed my gutters cleaned, so I went to Angie's List and found Bren-Mark Window Cleaning Service. They responded promptly and were able to schedule the job within a week. Efficient and thorough. The coupon was appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia A.
07/2016
5.0
gutter cleaning, window cleaning
  + 0 more
This is my 2nd year using them to clean my gutters. As in last year, I was pleased with the service. We set a date and time. They actually called me for permission to show up early. The guy that cleaned my gutters was very nice and he was quick. He got the complete job done in a very timely manner.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael S.
07/2016
5.0
gutter cleaning, window cleaning
  + 0 more
Clean the gutters and did a great job! Showed up on time and did a wonderful job on the gutters.
Description of Work: Clean gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jim W.
07/2016
5.0
gutter cleaning
  + -1 more
Representative was courteous, quick and through. I was surprised to see that the company does not get the money I paid to Angies List.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roberta N.
06/2016
5.0
window cleaning
  + -1 more
Excellent service--On time--Professional- Did the work discribed on invoice- I have used this company for 3 or 4 years and would recommend them to anyone. Prices are extremely reasonable.
Description of Work: Bren Mark Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Emily B.
05/2016
5.0
glass repair
  + -1 more
Cleaned up all mess and did a overall great job. Definitely recommend
Description of Work: Cleaned out gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Demetra G.
03/2016
5.0
gutter cleaning, gutter repair, screen repair, window cleaning
  + 2 more
I bought their deal for window cleaning and gutter cleaning on Angie's List. (I paid extra because my house is larger than that included). I heard from the owner the very next day with a phone call to schedule a time for him to come provide an estimate for the work. He provided a very detailed and complete estimate. We scheduled the services within one week of the provided estimate. The communication was very smooth and professional. I am very pleased wtih the work. I can't stop looking at my windows. My daughters even touched the sliding glass window and the marks are very faint. It has rained since they cleaned, and teh windows still look wonderful. I have already recommended them to my family and friends. They will get my repeat business.
Description of Work: I hired Bren-Mark to clean the inside and outside of my windows, including screens, and also to clean the gutters and downspouts. He also reparied a fallen gutter that we could not reach due to the height.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jean S.
02/2016
5.0
window cleaning
  + -1 more
I have used Bren Mark previously and was just as pleased with their work this time. They cleaned all my gutters as scheduled and left behind no mess. Great customer service and responsiveness.
Description of Work: Cleaned gutters including those 3 stories up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carol P.
01/2016
5.0
gutter cleaning, gutter repair, window cleaning
  + 1 more
I bought the "special" , $50, I think, and ended up paying $28 extra due to more linear feet of gutter than the special covered. Someone was at my door to measure the gutters and scope out the job the very next day after I placed the order. I think we then set an appt. time for the job. The workers came as scheduled and did a great job. Everyone was pleasant and seemed to know what they were doing.
Description of Work: Cleaned out the gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Derrick S.
01/2016
5.0
gutter cleaning
  + -1 more
Bren-Mark cleaned our gutters which were quite neglected. Huge improvement. They showed up when they said they would (we were not home at the time) and besides having cleared gutters, left very little indication they were there (no debris, dirt, etc). I will definitely reach out to them next time we need cleaning.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Latrice B.
12/2015
5.0
gutter cleaning
  + -1 more
The receptionist was very friendly and helpful. First, they came out and gave me a quote. I am very busy and did not have to be home for any of it. The estimate was left in my door for $202. This did not include the Angie's List discount of $100. I made an appointment and paid over the phone. They came out and did a great job cleaning the gutters. They cleaned up afterwards and left the receipt in the door. I will definitely be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Sherri A.
12/2015
5.0
gutter cleaning, window cleaning
  + 0 more
Lucas was great at his job. Very professional. Very careful and efficient. Windows sparkled when complete. Excellent job!! My husband & I were thrilled with the results. Highly recommend!! We haved use Bren-Mark every spring and fall for the last three years. Will continue to in the future.
Description of Work: Washed all windows inside and out. Cleaned screens. Cleaned all the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

APRIL M.
12/2015
4.0
window cleaning
  + -1 more
They where very nice, worked quickly. I didn't realize, that some paint drops where on the window. So I didn't get a chance to see if that was part of the cleaning. Other wise the windows where sparkling clean
Description of Work: They cleaned all the windows, in and out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Kathryn M.
12/2015
5.0
gutter cleaning, window cleaning
  + 0 more
This was an Angie's List special with a coupon. The company is A rated and so I called to have my gutters cleaned out. The young lady who spoke with me was very professional but friendly and they first sent someone out to give me an estimate. That was set up promptly and within a day or two a representative came out, looked over the job (which was pretty small since my roof has only two sides and the house is a modest size). I was happy with the estimate and called back to set up a date for the work to be done. Again, they came back within a week and took care of everything. Left no mess behind. I actually was not home when they came and the only way I knew they had even been there, was the bill left in the door (and all the little trees growing in the gutters were gone). I'm not exactly sure how, but with the coupon, I paid NOTHING! Got my gutters cleaned for free! They did a good job, promptly, efficiently, with no mess and without disturbing my plants and landscaping. I will be calling them again, when the need arises.
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
12/2015
5.0
window cleaning
  + -1 more
It went well. the provider showed up when scheduled and completed the cleaning in a timely manner. Windows look great
Description of Work: Cleaned the outside windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eric M.
11/2015
5.0
window cleaning
  + -1 more
They did a really good job. No complaints. Price was a little high but they were attentive and responsive so that helped on the price increase. I would recommend.
Description of Work: cleaned all windows inside and out and all screens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Julie K.
11/2015
5.0
gutter cleaning, gutter repair, window cleaning
  + 1 more
Our initial service was for gutter cleaning. After speaking with the company rep that came out to examine the work needing to be done, he suggested gutter guards to ward off future clogged gutters. We decided to have gutter guards installed too. One of the gutters wasn't pitched correctly so it was not draining, the technician fixed the pitch. One downspout was completely clogged, the technician took the entire downspout down and removed the clog. The gentleman that came to the house was very thorough and professional. He did not rush through the job, took his time and was attentive to our needs. This was a great experience for us and we would recommend to others
Description of Work: Gutter cleaning and gutter guards installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Patricia C.
10/2015
5.0
glass repair, screen repair, window cleaning
  + 1 more
I was VERY satisfied with the work that was performed by Bren-Mark window cleaning, in particular the person that did the cleaning was Mike. First of all I was pleasantly surprised with the price that I was quoted when the estimator came to my home. I had expected that the cost was going to be way above my price range. The cost I was given was quite reasonable for the work performed. Secondly, the person that performed the work, Mike was another pleasant surprise! Mike was very friendly, and had great customer interaction. He did everything I asked and did a remarkable job cleaning the windows. By the time Mike was done, my windows looked as good as they did on the day that they were replaced! I was very happy with the price, and the quality of work was worth every penny to me. It would have taken me days to do all of my windows myself. I would recommend Bren-Mark, and MIKE to anyone who is considering having their windows cleaned.
Description of Work: Cleaned all windows and screens and glass doors in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Anne A.
09/2015
5.0
glass repair, gutter cleaning, window cleaning
  + 1 more
It was great. He was on time and was very meticulous and detailed about the work. He went above and beyond with the window and door. I would use them again and again.
Description of Work: He cleaned all of my gutters and then cleaned my bay window and sliding glass doors inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Marie B.
08/2015
4.0
window cleaning
  + -1 more
2nd time using them. will do so again
Description of Work: the advert was for outside only. Price doubled when interior and screens added.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

TJ D.
08/2015
5.0
window cleaning
  + -1 more
Met expectations Good service.
Description of Work: washed windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Irene U.
08/2015
5.0
window cleaning
  + -1 more
Fantastic job! Very professional and friendly! When the job was completed had a walk through to make sure I was satisfied! Definitely would have them again.
Description of Work: Washed windows inside and out cleaned screens and cleaned sills

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Royce A L.
08/2015
2.0
gutter cleaning, gutter repair, screen repair, window cleaning
  + 2 more
(1) showed up and did job as promised. Cleaned gutters an downspouts Problem week later when Had to call roto rooter and discovered smashed downspout guard (expanded metal type) and a piece of rag had been dropped into downspout (which connects into main drain) had snagged on clay tile joint between house and street I was standing there when roto rooter man pulled rag and drain guard from drain. Cost Me 400 bucks ! They then ran camera thru drain no other problems. (2) Came to Home cleaned gutters on garage and house and cleaned windows and screens. Problem was when went to put screens back in distorted and bent some of the frames and did not put spacers which center screens back in place. Found some laying in the windows some laying outside my house under the windows. I contacted Bren Mark left msg. What I assume was owner called Me back and listened to My tale of woe. What I heard Back was How House 1 Had his best Man on the Job and surely would not have done that seeing as how he was his most reliable man and never had any other problem and surely new better than to drop those things down the drain ! House (2) also had a reliable man on the Job. Yes did have problem replacing spacers but my wife (whom was laid up at home recovering from knee surgery) did not know how they went back in either ! Lets see here NOT HER JOB !! Ok well at the end of my lament Owners reply after extol of the the virtues of his employees was " Well What Do You want me to do ?" Well Your Business Your Employees Your Call !! My Call Iam out an extra 4oo bucks and fix the screens myself and NEVER use Bren Mark again and to let everyone else who will listen to or here my tale of woe not use them either!!! Hard to Get good Help these Days OH THATS RIGHT that's why I joined Angies List WHATEVER
Description of Work: two jobs (1) Clean gutters at one location. (2) Clean windows and gutters at another location

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Bren-Mark Window & Gutter Cleaning
Wow. This review really surprised us. I (Don Markovich—the owner) spoke to the customer personally. He left an angry message on Saturday August 1 regarding work we had performed over a month prior. Apparently his tenant called him on that Saturday to say that the drain that the clothes washer drains into, which had been running slow for a while, was backing up. This home is close to 80 years old. It still uses the antiquated drainage system that allows water and associated debris from the gutters to drain into the sewer drain from the home. The reason this is not done anymore is due to the problem of debris from the gutters clogging up the sewer drains. It’s impossible to know what could have gotten into that spout before we touched it. And, as the details of our deal explain, it is for this very reason that we do not clear any underground drains. We snake the downspouts from the top. The snake is only 10 feet long. It wouldn’t be long enough to push things that far underground. If anything is lodged below that level we have no way of knowing. Also, we don’t stuff rags into downspouts and we don’t shove the downspout strainers down the downspouts. The employee in question works with me in my other business that deals exclusively with solving gutter and drainage issues. He removed multiple trash bags full of debris from the gutters. It doesn’t make any sense that we would purposely undermine our own work and I believed both the customer and I were on the same page with that. As for the 2nd home, the windows and gutters were cleaned to the customer’s satisfaction. The main issue was the “screen spacers”. When the cleaner began cleaning, he noticed these clips, or spacers, randomly scattered around the frames of the screens. Some spacers were simply lying in the sills. They didn’t serve any purpose of securing the screens to the frame. Our cleaners are trained to ask about anything out-of-the-ordinary before proceeding. The cleaner asked the customer who was home (wife) about them and she did not know either and wasn’t worried about it. For this reason, the cleaner removed the screens during the window cleaning and replaced them, and the spacers, the way he found them. It is extremely uncommon to encounter screen spacers. Their function is to center improperly-sized screens between the frames so insects won’t enter the home through the gaps. The customer said he found some spacers outside but never mentioned anything about bent or distorted screens. We take every complaint seriously because it is an opportunity to learn and improve. We are not perfect and we sometimes miss things. I asked the customer what I could do to make this right and fix the problems. I was willing to personally come out and take care of the screens and spacers. I could refund some or all of his money. I was wide open to any suggestions he had. Instead, he told me not to worry about it. He knew how the screens went in and it wouldn’t take him much time to replace them. He understood nothing was done on purpose. He was most upset with what Rotorooter charged for their service call.

Laura J.
08/2015
5.0
gutter cleaning, gutter repair, window cleaning
  + 1 more
Provider arrived to do work ahead of scheduled date. Worker was meticulous, well-trained, and polite. Company followed up about the experience. I would use them again.
Description of Work: Cleaned out gutters and snaked out downspouts on house and unattached garage; bagged and removed debris.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Louis M.
08/2015
5.0
gutter cleaning, window cleaning
  + 0 more
All went well. Cleaned gutters using appropriate tools and techniques. Cleaned up spotlessly
Description of Work: cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

PO Box 2101, Valparaiso, IN 46384

http://www.bren-mark.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Gutters,
Screen repair,
Glass and Mirrors,
Skylights

FAQ

Bren-Mark Window & Gutter Cleaning is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Bren-Mark Window & Gutter Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bren-Mark Window & Gutter Cleaning offers free project estimates.
No, Bren-Mark Window & Gutter Cleaning does not offer eco-friendly accreditations.
Yes, Bren-Mark Window & Gutter Cleaning offers a 10% senior discount.
No, Bren-Mark Window & Gutter Cleaning does not offer emergency services.
No, Bren-Mark Window & Gutter Cleaning does not offer warranties.
Bren-Mark Window & Gutter Cleaning offers the following services: Window Cleaning. Gutter Cleaning. Skylights. Screens. Ceiling fans. Mirrors. Post construction cleaning. Track & sill detailing. Storm windows.
.

Contact information

PO Box 2101, Valparaiso, IN 46384

http://www.bren-mark.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM