Window Man Inc

They were quick with their service. Their rates were reasonable. Supposedly, they are nationally certified window installers. I guess this is some kind of certification that not many people in Indiana have.

From the initial phone call to the installation all was very professional. What makes Window Man exceptional is their responsiveness and communication during the entire process. We are moving up the next phase of window replacement due to our extreme satisfaction with our experience with all employees of Window Man.

The overal experience with Window Man Inc was excellent. The installers were obviouosly very knowledgeable and good craftsmen. Before they started, they explained to me exactly what they would be doing and were very respectful of the fact that I was working from home that day. They removed the old windows, installed the new windows, wrapped and chaulked in a matter of hours. They covered the floors before working, cleaned up all of the debris, hauled off all of the old windows and debris. After they left, you would not have even known that they had been there except for the beautiful new windows. The quaility of the installation is outstanding, the chaulking is a work of art. I would highly recommend this company to anyone looking to replace their windows. Window Man Inc was my replacement window hero!!

From start to finish I had a wonderful experience with Window Man. The office manager was pleasant and responsive. The sales person was on time, informative and not pushy. The owner met me as planned to take measurements and explain about lead paint. The installer was on time, quick, professional and tidy. I plan to replace the balance of the windows next summer and Window Man will be my choice. Their service and products are exceptional. They treated me with care even though it was a relatively small order.

They were very prompt and professional. They did a good job in communicating with us. The work was satisfactory.

This is my second experience with Window Man Inc and once again, I am very pleased at both the quality of the product and the professionalism of the team! From the beginning, the order process was very smooth and straight-forward. I had worked with Window man last fall so my windows had already been measured, so all I had to do was call my salesman Joe to get the remainder of my windows lined up for installation. Joe made the whole process super easy for me, even meeting me at my office to sign the contract and receive the down payment! When the windows were installed, it was scorching hot outside and the caulk didn't set up correctly. I called their office and they were quick to correct the issue. I am overwhelmed by the incredibly beautiful improvement to my house's appearance and I think the quality of the work is very good for the price. I would absolutely recommend Window Man to all my friends and family!

Window Man is a big company but they gave a B presentation, A service and A prices.

The work was done very professionally. While they were here doing that work I had asked them about four other windows that I needed done and they sent me a proposal on April 16th for the other four windows. I signed the proposal and gave them half of the money. I had asked them to hold off on doing the work right away because I just wanted to think on it a little bit longer, which they agreed to. I read through the proposal and realized that they gave me a $50 discount on the 7 windows they installed previously. I called the office and spoke with a woman, Holly, who mentioned that they do not give discounts. Well I let her know that I was given a discount through Angie's List, so I continued to tell her that I noticed I paid $189 for each window when they installed the 7 windows and $350 each for the 4 windows. I was told originally I was getting $350 windows, but according to Holly they installed $189 windows but with all the extra things they added to the window it made it a $350 window. I was under the impression that I was getting the $350 windows in the first place. There is nothing wrong with the windows, but I was just unaware that I was getting the $189 windows. The contract states that there are no extra costs, but according to Holly I paid extra costs to make the window worth $350 which was not in my proposal. According to Holly's figures and math, I was to pay $1323 total for the 7 windows, but I paid $2450. I sent them a letter letting them know that I was not pleased with the way things transpired as it is not clear to me why the total cost was as high as it was. I will not be using them install the other 4 windows.

The owner in fact did come out after the initial sales contact and measure our windows. We weren't that impressed with the sales person, as gave the impression, " take them or leave them. " We went ahead only because of the reviews of the company on Angie's List. The installer, Hank Mabry was very nice and professional and did a wonderful job. I don't know what disease we have, but after the windows were installed nobody has called or came out to visit; nobody. Nothing. We had told them prior to the installation that we would be needing several more windows when when we had the money. All the reviews from other members about how they follow up....nothing to date. I don't know why we would want to call them even though the installer, which we would request again if we used their company; why we would beg them. There are other companies in Indianapolis

The 5 windows I ordered did end up costing more than the advertised rate. BUT- installed, they were exactly what I had originally thought they would cost- around $300 each. This was partially because they are very low to the ground and required a tempered bottom glass pane for safety. *Every window has a lifetime warranty and also carries a one-time transfer of warranty which is nice in case you decide to sell your home down the road.* The install went pretty well with a few minor set backs. My previous windows were the originals, aluminum frames from the '70's and they had a hard time removing them at first, but quickly rebounded from that and had the windows in and looking beautiful in no time which was especially appreciated, considering it's December! I am super satisfied with the results, the exterior trim is beautiful and makes a huge difference in the overall appearance of the house. I will be using Window Man again next spring to replace a few more windows. Since they have already measured, I can just call and make an appointment for future install. So easy! I've required the services of a few different providers this year and by far, Window Man has been the best! I look forward to working with them again next year:)

He was very very good and very nice. I can't say enough about them. They really have customer service in mind and they really do a good job.

Had concern with air leaking, from sliding door. They responded uqickly and it took tow different tries, but they did solve problem. Also, when service rep. was here to install additional windows, he noticed that the caulk from another installation, had pulled away from window. He did quickly repair situation, and I'm keeping eye out, to be sure I don't have similar problem again.

It went well. He was very professional. It took much longer than I was expecting, mainly due to his very, very unhurried pace. I think he was here for an hour and a half. I think the visit could have been done in 45 minutes or less. I appreciate that he was trying not to push me or make me feel like this was a "sales job, " but that's what this kind of situation is, in fact, and I wish it all had taken less time. I won't use Windowman in part because of the high price ($1,020 per window!) and because I was never sure from the beginning that I want to destroy the historical character of this 1920s house by getting rid of the original sash windows. I'm grateful for the visit and estimate, but now I know I don't want replacement windows. I'd still recommend Windowman for someone who does.

Their price was in the contract that I had with the company that did my three seasons room. They did excellent work. Their personnel were very professional. They would ask me if I had any questions. Everything was done perfectly and everything lined up the way it was supposed to be. They came back and showed me as to how I could raise and lower the windows. They showed me as to how I could wash them by folding them in. They were very professional. They contacted me over the phone to check if I liked the windows and if there were any problems with them.

Arrived 15 minutes before scheduled time. Windows were installed and completed by mid to late afternoon. Limited light because of December installation. Had one small incident which was acknowledged immediately. Had to wait for response from other company (seasonal) for pricing. Quote finally received and submitted to Window Man. Quick response from Window Man. Now waiting on other company. Initially heard about Window Man on WIBC and then viewed on Angie's List. Recommend using this company. This company is honest and upfront and interested in their customers.

They did not want to repair the window and wanted to replace it. I found that to be strange as I wanted the window to be repaired. I thought they were professional, on time, and I did not have any problem with their estimate process. The estimate they gave was in the ball park with the other estimates we got. However, we decided to put the work off.

We here at Angie's List had a set of windows that had gone bad and needed them replaced. Rance and his crew were great at coming out, getting us the quote in a timely manner, and getting everything ordered for us ASAP. When the windows came in, they were prompt in calling us to schedule the installation and see what our timing needs were. Since this was an office building with mainly phone work, we scheduled for a Saturday and they were prompt and courteous when they arrived. Hank was great at the installation, and kept me updated when i would check on the progress. He did a great job, and was very thorough in cleaning up and making sure we were satisfied. These guys are great! We've used them several times in the past, and they've become the Angie's List dedicated service provider for windows. We ALWAYS call them before anyone else now as they seem to understand our needs and can recommend things to help us out. If you get a chance, definitely use them!

The sales representative arrived on time, provided us all the information we needed to make a decision and a quote. We ordered the windows, which because of the time of year and increase in business took about 4 weeks to be manufactured. Another team member came to accurately measure all of our windows. He was also prompt and thorough. When the windows arrived, the scheduler called to arrange an installation date. On the date of installation the crew arrived on time and did a fantastic job installing and wrapping our new windows. They worked as though they were installing them at their own houses with meticulous detail. We are very happy with our new windows. One of the aspects about the company that impressed us is that all of the employees (with the exception of one) are related in some way. So you really have a family taking care of you.

Larry, the installer, arrived at the designated time and installed 6 windows in about 6 hours. He did an excellent job and explained each step. I would definitly recommend this company for windows. Windows installed at this price is a real bargain.

Right from the start I was impressed. The salesman was very imformative and there was no high pressure at all. He explained the $1200 tax credit I would receive which brought the cost down to $2600. The owner of the company came to measure my windows and informed me that I had been given an estimate for 7 windows and I had 8. After talking with the salesman, he called me back and said they had decided to honor their original estimate. Talk about integrity, this company is TOP NOTCH, I received 8 windows for the price of 7! The day the windows were installed, the young man arrived right on time and completed the work that day. He cleaned everything up and hauled away the old windows and trash. You would never know he had been here except for the beautiful windows he left behind. Every one I had contact with was courteous and punctual. I LOVE my new windows. I would definitely use this company again.

I cannot rate this company highly enough! The salesman was low pressure and quite honest. We got exactly the product we wanted (midrange vinyl double-hung windows) for a reasonable price. We were particularly impressed that they did a lead paint test before deciding whether to charge the $600 fee, unlike other places we spoke with that just added in the fee from the beginning. From the date of us signing the initial contract, it took maybe 4 weeks for the windows to come in, which was less than we expected. The installers arrived on time, were neat and professional and worked very quickly. They had all 12 windows installed with no problems in less than 6 hours. It's also very nice that this is a "mom n' pop" outfit; the chief installer is the son of the owner, and it's obvious that they take personal pride in their work. I would not hesitate to hire this company again and will probably do so shortly to replace our front door.

They did a wonderful job. They sales people were wonderful, the installer was great, we are truly pleased with this experience. We are going to be having them install more windows later in the year.

The entire process went very well from estimates to final cleanup and we are extremely happy with the end result. All personnel were prompt, courteous & knowledgeable. They were responsive to all of our questions and concerns. The installers were very skilled and did a professional job.

in november of 2009 i called them to tell them i had mold growing in the calk around the windows inside and out. they came out and looked and said they would make it right. in about a week someone came out and replaced ALL the calk inside and out it took them 3 days to do it.when they were here the owners son came out to check on the problem. he said i needed new plastic in the crawl space to hold down the moisture down.i am handicapped and could not do it. so he went and bought plastic and installed it.[FREE] they have been very helpful.they stand behinde there work.

They did a great job, start to finish. They were very nice and a pleasure to work with. The windows look wonderful. They did a few extras that was't agreed agreed to, appreciated the extras! Am hiring again to replace 5 more windows, I was really impressed with their work, their appearance (clean cut),and speedy,accurate attention to detail.