Turner Appliance

FIXED OLD ICE MAKER RATHER THAN TRY TO SELL ME A NEW ONE. HAD ALL NECESSARY EQUIPMENT WITH HIM. WAS VERY TIMELY.

CALLED COMPANY AND THEY SAID THEY MIGHT HAVE A GUY IN THE AREA. CALL BACK IN JUST A FEW MINUTES AND SAID THEY COULD HAVE A TECHNICAL THERE IN JUST A FEW MINUTES. TECHNICIAN CALLED AND ARRANGED TO COME OVER RIGHT AWAY. HE WAS THERE WITHIN ABOUT 15 MINUTES. SERVICE WAS VERY PROFESSIONAL. I FULLY INTEND TO CALL THEM THE NEXT TIME I NEED SERVICE.

TOLD ME IT WAS DEAD. HE SAID HE COULD FIX IT FOR $200 BUT I COULD GET A NEW ONE FOR $100 MORE. THEY WERE VERY PROMPT. CAME THE DAY AFTER I CALLED.

VERY NICE, VERY INFORMATIVE, VERY PUNCTUAL AND ACCOMMODATING

PRICE INCLUDED SERVICE CHARGE AND MATERIAL.

THE PROMPTNESS WAS GREAT. I CALLED THEM ON 11AM ON FRIDAY BEFORE MEMORIAL WEEKEND AND THEY WERE OUT BY 3PM.

CAME OUT WITHIN 24 HOURS. DO GOOD SERVICE.

ALWAYS KEPT HER UP TO DATE. THEY WERE VERY PUNCTUAL TO ALL QUESTIONS. VERY PLEASANT WORKERS.

THERE WAS A LOOSE WIRE CAUSING THE LIGHT BULB TO GO OUT. I HAD SEARS COME OUT TO FIX IT BEFORE TURNER. BUT IT DIDNT LAST. THEY REFUSED TO COME BACK WITH OUT CHARGING ME.

THE SERVICE PERSON WAS VERY HELPFUL AND DID GREAT WORK!

HE WAS SUPPOSED TO BE HERE BETWEEN 8 AND 10 A.M. HE SHOWED UP AT 11:12 A.M. HE SAID THAT HE WOULD CLEAN THE INSIDE OF THE DISHWASHER DOOR, BUT HE ONLY RAN SOME DRY PAPER TOWELS OVER IT, LEAVING A GREAT DEAL OF WHITE RESIDUE UNTOUCHED. THEN HE SCREWED THE DOOR BACK TOGETHER, WHICH KEPT ME FROM CLEANING THE RESIDUE. OTHER THAN THAT, THE STOVE AND THE DISHWASHER APPEAR TO BE FIXED.

THE WORKMAN WAS FRIENDLY AND EFFECIENT. WE WERE VERY SURPRISED AT THE LOW COST OF THE WORK, SINCE HE REPLACED A MOTOR ON THE DRYER.

AAA+! PLEASANT, ACCOMMODATING, AND RESPONSIVE. CAME OUT VERY QUICKLY. I MADE A FEW CALLS TO OTHER COMPANIES AND TURNER WAS LESS.

THE WORK PERFORMED WAS GOOD AND THE REPAIR PERSON WAS PROFESSIONAL. THE PERSON THAT WASN''T PROFESSIONAL WAS THE SCHEDULER. WE HAD TO BE RESCHEDULED SEVERAL TIMES. FROM WHAT I UNDERSTAND IT WAS THE PERSON WORKING M-F THAT WAS THE PROBLEM. ONCE WE FINALLY SPOKE TO A SCHEDULER ON A SATURDAY, WE GOT THE APPROPRIATE TIME SETUP. (DATE OF SERVICE WAS 2/25. SORRY FOR BEING SLOW ON THE REVIEW).

RESPONDED ON SAME DAY CALLED - AS THEIR AD STATES. GAVE SENIOR CITIZEN DISCOUNT AS WELL AS ANGIE''S LIST COUPON FOR A TOTAL DISCOUNT OF $14.00, WHICH LED TO THE FINAL COST OF $92.27.

KENTON CAME THE DAY AFTER I CALLED. THEY WERE VERY EFFICIENT. THEY FIXED IT PROMPTLY IN LESS THAN AN HOUR.

THEY WERE VERY GOOD AT LETTING US KNOW WHAT OUR OPTIONS WERE. THEY GAVE VERY GOOD ADVICE ON THE BEST REFRIGERATORS ON THE MARKET. RICK WAS OUR TECHNICIAN. HE EXPLAINED THAT WE COULD REPLACE THE COMPRESSOR OR REPLACE THE REFRIGERATOR. THEY SAID TO LET THEM KNOW WHAT PRICE COMPARISONS WE RECEIVED AND THEY WOULD ADVISE US ON THAT AS WELL.

THE REPAIR MAN WAS NOT ABLE TO FIX EITHER MACHINE. RETURNED A SECOND TIME ON WASHER. PRICE WAS FAIR BUT PROBLEM WAS NOT FIXED. BOTH PROBLEMS WERE SOLVED BY ANOTHER REPAIR COMPANY.

I APPRECIATE THE QUICK RESPONSE TIME, SPECIFIC TIME SOMEONE COULD BE AT THE HOUSE, AND THE QUICK WORK THAT WAS PERFORMED. I WILL USE THEM AGAIN!

THE TECH WAS KEVIN. HE WAS VERY POLITE. CALLED ABOUT AN HOUR BEFORE ARRIVING. HE WAS VERY POLITE AND EXPLAINED EVERYTHING TO ME. I THOUGHT THEY DID A GREAT JOB. WONDERFUL EXPERIENCE.

BOTH THE OFFICE AND THE TECHNICIANS WERE AVAILABLE ON A SATURDAY! SERVICE WAS COMPLETED ONLY 4 HOURS AFTER THE CALL WAS MADE. ALMOST LOOKING FORWARD TO MY NEXT BREAKDOWN JUST TO EXPERIENCE THIS GOOD SERVICE AGAIN!

THE TECHNICIAN, KENTON, HANDLED THIS ENTIRE PROCESS WITH COURTESY AND DISPATCH.

TURNER APPLIANCE WAS PUNCTUAL FOR THE ESTIMATE AND WERE VERY PROFESSIONAL IN THEIR APPROACH. I DECIDED NOT TO HAVE THE REPAIR WORK DONE (AS THE COST OF THE REPAIR WAS HIGH AS OPPOSED TO THE COST OF A NEW STOVE); HOWEVER, I WAS PLEASED WITH THE COMPANY AND WOULD USE THEIR SERVICES AGAIN FOR ANOTHER REPAIR

I WAS VERY PLEASED WITH HIS WORK AND WOULD RECOMMEND TO OTHERS.

HE REALLY TOOK TIME TO EXPLAIN EVERYTHING TO ME. VERY HONEST AND PROFESSIONAL.