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Turner Appliance
Founded 1960 • With Angi since April 1996
Business Details
Phone Number
Address
4004 S Meridian St
Indianapolis, IN 46217
Description
Verified Reviews
06/27/2022
STEVE K.
Replaced Thermal Fuse and Thermostat
Description of Work
Whirlpool Dryer Repair
Category appliance repair
05/16/2022
Kyle R.
It went great. He opened up the dryer and didn't find any issues and the buzzing stopped when he was here. He gave me a few ideas as to what could be causing it and gave me an estimate on a motor replacement if that's what it turned out to be later down the line.
Description of Work
Our dryer was making a loud buzzing noise.
Category appliance repair
09/02/2021
Dan K.
They provided a professional, timely estimate.
Description of Work
Dryer stopped heating.
Category appliance repair
05/05/2021
JIM & PAT P.
It was very good and it went very well. They clean and try to fix it but turn out to be quite expensive so we decide to buy a new one and they didn't charged us for the repair.
Description of Work
Washing Machine Repair.
Category appliance repair
02/25/2021
David I.
Turner Appliance was great. Very responsive after making initial call. Our technician Thomas was great. Wore shoe coverings and mask. Was quick and knowledgeable. Would hire Turner Appliance again.
Description of Work
fan motor needed to be replaced
Category appliance repair
02/11/2021
Dan B.
Serviceman was on time, very efficient, had proper part with him, and repairs were finished.ML was our serviceman.
Description of Work
Oven repair.
Category appliance repair
01/30/2021
BRIAN AND ASHLEY M.
Terrible. This company is only after your $95 initial service visit. Total scam. Technician showed up early (no issue there). Made several rude comments about my fridge being "cheap" because it was made in China and was "not worth repairing". Was in a hurry to get to my CC charge for the $95 as fast as possible. Was there no more than 10 min. and did zero testing or diagnostic on any parts. Simply looked in the back and guessed that I needed a new control board. Said he'd be in touch in the next couple days with info on parts and cost for repair. Never heard from them again. Save your $95 or donate it to charity.
Description of Work
small fridge repaired
Category appliance repair
Service Provider Response
First of all this company is not a scam. We have been in business over 60 years. We have an "A+" rating with the BBB and an "A+" rating with Angie's List. Also we have received their Super Service Award for the past 10 - 15 years. That is a huge accomplishment. Our tech went out and did pull his tools out and did remove the main control board housing and saw that there was a blown capacitor on the main board, that to me sounds like he did diagnose it. You see my tech's know what their doing. just because he wasn't there all afternoon does not mean he "guessed" He told the customer what he found and told him he left the control unplugged since it wasn't working anyway. Customer asked if he would plug it back in that he may sell it. How you sell something that doesn't work is beyond me. So he went behind the unit again took it back apart and plugged the board back in. That takes more than 10 minutes. The reason he has not heard back from us is because we have not heard back from the company. Yes his unit is built in China and I am sorry but it really is a very low end piece of equipment. The company is terrible to deal with and to get parts is even a bigger joke. As far as just wanting to collect the service call, well I wish I could keep this business running by collecting service calls all day. The truth is we make nothing collecting service calls, we make our money by repairing appliances. Yes we want to repair your appliances so we can make money. We as a company run over 100 calls a day and our tech's know what they are doing, that is why they can get in and get out and onto the next call. Thank you and may God bless this great country of ours!!01/17/2021
Susan H.
I like that I was given a 2 hour window and not a 4 hour window. Brent called to say he was on the way and showed up when he said he would. He had the dryer apart and the broken switch out in about 15 minutes. He had a replacement in his truck and it was installed and tested within 20 minutes. The price was as quoted and was in the ball park for other estimates I received.
Description of Work
The door switch on the dryer was broken so the drum would keep spinning when the door was opened.
Category appliance repair
01/16/2021
Cathy H.
Great! We never had any problems but after 31 years, a piece of paper went down our dryer lint vent and caused a terrible noise being partially caught in the fan. We couldn't use it for fear of fire. Tracy showed up with a great attitude and was very friendly and knowledgeable. He had us fixed up in no time and I was back to doing laundry the next day. We would use them again and ask for Tracy!
Description of Work
Dryer Repair
Category appliance repair
12/08/2020
MARY K.
Steve estimated accurately and was efficient and helpful in expediting service
Description of Work
Replaced fan in older freezer
Category appliance repair,appliance refinishing
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Service Categories
Licensing
Services Offered
Large Appliance Repair & Sales - Washers & Dryers. Refrigerators & Freezers. Dishwashers. Microwaves. Ovens & Cooktops. Disposals. Ice Makers. Water Heaters.
Services Not Offered
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Frequently Asked Questions & Answers about Turner Appliance
How is Turner Appliance overall rated?
Turner Appliance is currently rated 4.7 overall out of 5.
What days are Turner Appliance open?
Turner Appliance is open:
Sunday: Closed
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
What payment options does Turner Appliance provide
Turner Appliance accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Does Turner Appliance offer free estimates?
No, Turner Appliance does not offer free project estimates.
Does Turner Appliance offer eco-friendly accreditations?
Yes, Turner Appliance offers eco-friendly accreditations.
Are warranties offered by Turner Appliance?
Yes, Turner Appliance offers warranties.
What services does Turner Appliance offer?
Turner Appliance offers the following services: Large Appliance Repair & Sales - Washers & Dryers. Refrigerators & Freezers. Dishwashers. Microwaves. Ovens & Cooktops. Disposals. Ice Makers. Water Heaters.