Turner Appliance

WORK WAS GOOD, BUT IT TOOK QUITE SOME TIME TO FINISH THE JOB WHICH WAS A BIT DISAPPOINTING.

WE'VE USED THEM BEFORE AND WERE PLEASED AND WE WILL CONTINUE TO USE THEM IN THE FUTURE.

HE KNEW WHAT IT WAS BEFORE HE GO HERE, AND HIS PRICE WAS LOWER THAN HIS QUOTE.

THEY WERE VERY TIMELY. THEY WERE VERY PROFESSIONAL. I FELT COMFORTABLE WITH THEM IN THE HOUSE. THEY HAD TO COME BACK BECAUSE THEY HAD TO ORDER A PART. THEY WERE VERY PUNCTUAL. I HAD A SCHEDULE CONFLICT AND THERE WERE NO PROBLEMS. THEY WERE GREAT. I WAS VERY IMPRESSED. THE RECEPTIONIST WAS FANTASTIC TOO.

GREAT COMPANY TO WORK WITH! PROFESSIONAL, PUNCTUAL,COURTEOUS, REASONABLE PRICES, ANSWERED OUR QUESTIONS PLUS THEY GUARANTEE THE PART FOR 3 YEARS (MANUFACTURER GUARANTEES FOR ONLY 1 YR). WHEN ASKED ABOUT GUARANTEE THEY SAID THEY WANTED TO BE THE 'BEST IN THE BUSINESS'. IN OUR OPINION, THEY ARE!

VERY PROMPT, CAME WITHIN THE TIME THEY SAID THEY WOULD, COURTEOUS, PRICE WAS EXACTLY AS QUOTED. THEY DON'T PRO-RATE THE HOURLY RATE. NO COMPLAINTS, AND I CAN HIGHLY RECOMMEND THEM.

EXCELLENT EXPERIENCE, VERY PROMPT. GOOD WORK WAS DONE.

THEIR TRIP CHARGE DOES NOT INCLUDE ANY ON-SITE SERVICE TIME. THEY WERE THE QUICKEST COMPANY TO BE ABLE TO PROVIDE SERVICE, HOWEVER, AND WORKED ON SATURDAY. I DETERMINED THAT I HAD PROBLEMS LATE FRIDAY. THESE GUYS SCHEDULED FOR NOON ON SATURDAY. THE NEXT BEST AVAILABILITY WAS MONDAY AFTERNOON.

VERY EASY TO WORK WITH. COULD HAVE VERY EASILY HAVE COME IN AND SAID WE NEEDED A NEW WASHER. THEY DID A GOOD JOB ON THE REPAIR. I THOUGHT IT WAS VERY FAIR OF THEY TO DO THE REPAIRS INSTEAD OF TRYING TO SAY WE NEEDED A NEW WASHER.

TIM,OUR TECHNICIAN, CAME OUT THE FIRST TIME TO DIAGNOSE THE PROBLEM, CAME BACK THE NEXT DAY WITH THE FRONT SEAL BOOT, REPLACED IT AND I COULD WASH MY CLOTHES AGAIN. I WAS GIVEN THE SEVERE RUN AROUND BY BOTH MAYTAG AND SEARS.

THEY MISSED AN APPOINTMENT BUT IT WAS NO BIG DEAL. THEY CAME OUT THE NEXT DAY IT WAS JUST A MISUNDERSTANDING

SAME PERSON COMES EACH TIME. LIKE HIS MANNER AND KNOWLEDGE

THEY WERE WONDERFUL, AND WERE FLEXIBLE TO OUR TIME CONSTRAINTS TO MEET AND REPAIR THE OVEN.

PROMPT SERVICE BEST FEATURE. COSMETIC ACCIDENT DID OCCUR, BUT DID NOT RUIN THE FREEZER. JUST BURNED THE BOTTOM OF THE FREEZER'S COMPARTMENT.

COULD HAVE BEEN ICE MAKER PROBLEM-TURNED OUT TO BE A NEW COMPRESSOR, EXCELLENT WORK!!

THEY CAME ON FRIDAY AND AGREED TO COME BACK WITH PARTS ON SATURDAY. THEY DID NOT SHOW UP UNTIL MONDAY, AFTER I CALLED.

HE WAS VERY UNPROFESSIONAL. HE DIDN'T SEEM LIKE HE WAS WITH IT AT ALL. HE QUOTED ME A PRICE OF $240 TO PUT IN A SPRAYER FOR MY FAUCET AND PUT A GASKET IN MY REFRIGERATOR. I HAD A STOPPED UP DRAIN IN THE FRIDGE, HE FIXED IT. HE FINISHED THE FRIDGE AND AND THE DRAIN BUT HE NEVER INSTALLED THE SPRAYER. NOW THEY ARE SAYING THAT THEY CANNOT INSTALL THE SPRAYER AND IT WILL COST ANOTHER $170 FOR A NEW FAUCET. HE DIDNT SHOW UP SEVERAL TIMES. I'M NOT HAPPY WITH HIM.

WE INITIALLY SCHEDULED APPT AND ARRANGED TO HAVE SOMEONE AT OUR HOME TO MEET THEM AND THEY CALLED 30 MINUTES PRIOR TO APPT TIME AND TOLD US THEY COULD NOT COME UNTIL 6 HOURS LATER. RESCHEDULED FOR A DIFFERENT DAY AND EVERYTHING WENT FINE. WOULD USE AGAIN IN THE FUTURE

I'VE USED THEM SEVERAL TIMES AND THEY HAVE SAVED ME LOTS OF MONEY. THEY WERE HONEST ENOUGH TO REPAIR MY FRIDGE FOR $75 AND NOT TRY TO SELL ME A NEW ONE.

THEY CHARGED ME $58 AND WAS TOLD I WOULD BE BILLED FOR SERVICE CALL. DID MAKE AN ADJUSTMENT IN BILL AND DID CHARGE ME THE TRIP CHARGE ONLY. WAS NOT ABLE TO REPAIR HAD TO PURCHASE A NEW REFRIGERATOR. ASKED ME TO GO FIND A FRIDGE AND THEY WOULD PRICE MATCH AND THEY WERE NOT ABLE TO DUE PRICE I PAID LOWER.

IN ADDITION TO LABOR AND MATERIAL, THEY CHARGED A SERVICE FEE FOR TRAVEL TIME THAT SEEMED EXPENSIVE.

MY WIFE CALLED THEM LATE IN THE EVENING. THEY WERE VERY RECEPTIVE ON THE PHONE AND WERE OUT THE VERY NEXT MORNING TO REPAIR THE DRYER. WE WILL DEFINITELY USE THEM AGAIN AS MY WIFE FELT VERY COMFORTABLE WITH THE REPAIR.

THEY CAME RIGHT OUT. HE WAS VERY GOOD. WHEN HE FOUND SOME OTHER THINGS WRONG, HE JUST TOOK CARE OF IT.

THEY WERE WONDERFUL AND THEY WERE VERY REASONABLY PRICED. THEY KNEW WHAT THEY WERE DOING.

I CHOSE THIS COMPANY BECAUSE THEY WERE ABLE TO RESPOND QUICKLY. (SOME COMPANIES I CALLED COULD NOT COME OUT FOR OVER A WEEK - THEY WERE OUT THE NEXT MORNING) ONCE THEY WERE OUT, THEY IDENTIFIED THE PROBLEM IMMEDIATELY AND HAD IT FIXED WITHIN MINUTES. SERVICE MAN WAS VERY FRIENDLY AND HELPFUL. HE CALLED IN ADVANCE TO LET ME KNOW HE WAS ON HIS WAY AND ANSWERED ALL MY QUESTIONS WHILE HE WAS HERE. I WOULD DEFINITELY USE THEM AGAIN.