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Reviews
4.72,103 Reviews
Showing 1201-1225 of 2103 reviews
11/2005
appliance repair
 + -1 moreI LIKE THE WAY THEY HANDLE THEIR BUSINESS. THEY ARE VERY NICE. WHEN THE TECH CAME HE OFFERED TO HELP WITH A DRAIN IN THE BATHROOM AS WELL.
Description of Work: MY DISHWASHER WAS LEAKING. THEY FIXED IT.
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Yes, I recommend this pro
$55
BETH S.
11/2005
appliance repair
 + -1 moreWE WERE PLEASED THAT TURNER APPLIANCE COULD SCHEDULE AN APPOINTMENT FOR THE NEXT DAY DESPITE CALLING THEM IN THE EARLY EVENING. THE LEVEL OF PLEASURE WITH THEIR SERVICE PEAKED AT THAT MOMENT AND CONTINUED TO DROP WITH EVERY DAY. FOR BREVITY, GETTING THE WASHING MACHINE FIXED TOOK THREE VISITS, SEVERAL CALLS, AND ABOUT HALF THE COST OF A NEW MACHINE. TURNER WAS VERY POOR IN TERMS OF COMMUNICATIONS AND RESPONSIVENESS. THE WOMAN WE SPOKE WITH SEVERAL TIMES WHILE SEEKING INFORMATION WAS NOT PARTICULARLY PLEASANT. HER MOST COMMON REFRAIN WAS "WE ARE REALLY BUSY RIGHT NOW, SO I DON'T KNOW WHEN WE'LL BE ABLE TO GET THE PART AND BE BACK TO YOUR HOUSE." WHILE I'M GLAD THEY ARE PROSPERING AND BUSY, I WAS VERY DISAPPOINTED IN THEIR CUSTOMER SERVICE. I WOULD NOT RECOMMEND USING THIS COMPANY.
Description of Work: REPAIRED A KENMORE FRONT LOADING WASHING MACHINE.
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$230
ANGELA L.
11/2005
appliance repair
 + -1 moreTHIS COST IS MINUS THE AL DISCOUNT. THEY DID A GREAT JOB.
Description of Work: FIXED WASHING MACHINE.
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Yes, I recommend this pro
$139
EILEEN A.
11/2005
appliance repair
 + -1 moreREACHED THEM ON THE FIRST CALL, GOT AN APPOINTMENT THE NEXT DAY. TECHNICIAN WAS ON TIME, DID A GOOD JOB, EXPLAINED ONGOING PROBLEM AND WHAT NEEDED TO BE DONE, WAS POLITE AND HELPFUL. PRICE WAS WHAT HAD BEEN QUOTED ON PHONE.
Description of Work: REPAIRED DAMAGE TO DRYER CAUSED BY VENT BLOCKAGE AND RECOMMENDED SOMEONE TO CLEAN VENTS.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$145
JO ANN R.
11/2005
appliance repair
 + -1 moreI HAD THEM BACK DUE TO IT NOT BEING CORRECTED THE FIRST TIME, THEY CAME BACK AT NO CHARGE, THEY ARE VERY NICE PEOPLE. THEY ARE ON TIME AND THEY ANSWER THE PHONE.
Description of Work: THEY REPAIRED MY DRYER.
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Yes, I recommend this pro
$138
LINDA C.
10/2005
appliance repair
 + -1 moreTHEY WERE HERE ON TIME, AND EFFICIENT. MY HOSE BROKE AND I PURCHASED THE PART.
Description of Work: FIXED MY WASHER.
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Yes, I recommend this pro
$133
RICHARD O & MARILYN R C.
10/2005
appliance repair
 + -1 moreTHEY DID A GREAT JOB. A PLUMBER WANTED TO CHARGE ME OVER $600 FOR THE SAME JOB.
Description of Work: THEY INSTALLED A GAS LINE TO MY DRYER.
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Yes, I recommend this pro
$119
GAIL A.
10/2005
appliance repair
 + -1 moreTHEY HAD TO DETERMINE WHY IT WAS LEAKING. THEY ORDERED THE PART THEY NEEDED AND CAME RIGHT BACK OUT (NEXT DAY) TO FIX THE PROBLEM. I THOUGHT THEY WERE VERY FAIR IN PRICE.
Description of Work: REPAIRED A LEAKING WASHING MACHINE.
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Yes, I recommend this pro
$128.11
KIM K.
10/2005
appliance repair
 + -1 moreREPAIRS MADE. PLEASED WITH RESULTS.
Description of Work: GE OVEN TOUCHPAD REPAIRED.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$259
JUDITH B.
10/2005
appliance repair
 + -1 moreJOB 1: THE COMPANY WAS PROMPT IN RETURNING MY CALL, AND SET UP AN APPOINTMENT MORE QUICKLY THAN DID OTHERS I CALLED. THEY WERE LATE FOR THE APPOINTMENT, BECAUSE OF WORK ON ANOTHER JOB, BUT KEPT ME APPRISED OF THE SITUATION THROUGHOUT THE AFTERNOON. THE REPAIRMEN KNEW IMMEDIATELY WHAT THE PROBLEM WAS, AND FIXED IT QUICKLY. THEY DID A GOOD JOB, AND I WOULD USE THEM AGAIN. THE MACHINE CONTINUES TO WORK WELL. JOB 2: THE PERSON ANSWERING THE PHONE AND THE TECHNICIAN, GARY, WERE PROMPT AND PLEASANT. HE DIDN'T COMPLAIN ABOUT THE TIGHTNESS OF ACCESS TO THE MACHINE OR ABOUT HAVING TO COME OUT A SECOND TIME TO MAKE SURE THE REPAIR WAS ABSOLUTELY CORRECT. THE FEE SEEMED REASONABLE TO ME.
Description of Work: JOB 1: THE WASHER WOULD NO LONGER SPIN DURING THE RINSE CYCLE. A PART WAS REPLACED.($129). JOB 2: WHEN THE AGITATOR ON MY WASHING MACHINES WAS IN OPERATION IT MADE A CLICKING SOUND. IT WORKED FINE AFTER THE WIRING HARNESS WAS RECONNECTED FOR ABOUT 10 DAYS AND THEN THE PROBLEM RE-OCCURRED. THE COMPANY CAME OUT PROMPTLY AND FURTHER BRACED THE CONNECTION SO THAT IT WOULDN'T BE DISCONNECTED WHEN THE AGITATOR JERKED AT THE END OF THE CYCLE. THE SECOND VISIT WAS AT NO CHARGE.($87.95)
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Yes, I recommend this pro
$216.95
RICHARD H D.
10/2005
appliance repair
 + -1 moreQUICK RESPONSE TO CALL FOR SERVICE. WAS NECESSARY TO ORDER PARTS AND RETURN; DID SO ON SCHEDULE AND REPAIR AND REPLACEMENT WAS COMPLETE AND AS SCHEDULED. AM VERY PLEASED WITH SERVICE, CLEAN UP AND OVERALL PROFESSIONALISM.
Description of Work: REPLACED COMPRESSOR AND ICE MAKER ON SUB ZERO REFRIGERATOR.
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Yes, I recommend this pro
$960
JOHN & SUSANNE B.
10/2005
appliance repair
 + -1 moreTHE COMPANY WAS SCHEDULED TO EVALUATE, AND FIX MY DISHWASHER. I CALLED ON A WEDNESDAY, THEY WERE SCHEDULED FOR THAT FRIDAY. I HAD A SCHEDULING CONFLICT ARISE, AND HAD TO RESCHEDULE FOR THAT SATURDAY. THEY FAILED TO SHOW UP. I CALLED, AND WAS TOLD THERE WAS NO RECORD OF EITHER THE ORIGINAL CALL, OR SCHEDULED TIME FOR FRIDAY OR SATURDAY. THE GAL I TALKED TO SAID THIS WASN'T THE FIRST TIME THIS HAD HAPPENED!
Description of Work: DISHWASHER LEAKING.
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$54
JENNIFER J.
10/2005
appliance repair
 + -1 moreI LEFT A MESSAGE VERY LATE AT NIGHT JUST ASSUMING I MIGHT HEAR FROM THEM SOMETIME THE FOLLOWING DAY TO SCHEDULE AN APPOINTMENT SOMETIME THAT WEEK. THE CALLER WAS SO KIND WHEN SHE CALLED FIRST THING IN THE MORNING AND EVEN GOT ME AN APPOINTMENT THAT DAY WITHIN A COUPLE OF HOURS. VERY PROFESSIONAL AND COURTEOUS TECHNICIAN.
Description of Work: REPLACED POWER CORD ON DRYER. REVERSED HOT AND COLD WATER FILL HOSES ON WASHER.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$109.14
AMY F.
10/2005
appliance repair
 + -1 moreMY OVERALL EXPERIENCE WAS GREAT! THE REPAIRMAN WAS PUNCTUAL, HONEST AND TOOK TIME TO EXPLAIN EVERYTHING TO ME.
Description of Work: MY 7 YEAR OLD CLOTHES WASHER HAD STOPPED WORKING AND HAD A HORRIBLE BURNING SMELL. I CONTACTED TURNER APPLIANCE AND THEY WERE ABLE TO HAVE SOMEONE THERE THE NEXT DAY. THE REPAIRMAN WAS PUNCTUAL AND AFTER CHECKING MY MACHINE, TOLD ME IT WASN'T WORTH THE COST OF THE REPAIR, I WOULD BE BETTER OFF BUYING A NEW MACHINE. I REALLY APPRECIATED THAT HE DIDN'T TRY TO SELL ME ON THE $300 REPAIR. I WOULD DEFINITELY USE THIS COMPANY AGAIN AND WILL DEFINITELY RECOMMEND THEM TO OTHERS.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$40
LOREN A.
10/2005
appliance repair
 + -1 moreI WAS IMPRESSED WITH THE SERVICE AND THE OVERALL COST WAS ABOUT 25% LESS THAN USING SEARS. THEY PROVIDED A 1 HOUR WINDOW FOR SCHEDULING THE SERVICE AND WERE ON TIME, WHICH SAVED US TIME AND TROUBLE. SEARS SCHEDULES IN 4 HOUR TIME BLOCKS TYING UP A WHOLE MORNING OR AFTERNOON. THE ESTIMATE FOR THE REPAIR/ REPLACEMENT WAS ACCURATE AND REASONABLE. THEY EVEN CAME OUT ON A SATURDAY TO INSTALL THE ICE MAKER AND THE PARTS CAME WITH A 3 YEAR WARRANTY. IN SUMMARY, THEY ARE ON-TIME, PRICED FAIRLY, CLEAN, POLITE AND GOOD AT EXPLAINING WHAT THE ISSUE WAS WITHOUT TALKING DOWN OR IN TECHNO-BABBLE, WE WILL USE THEM AGAIN SHOULD THE NEED ARISE.
Description of Work: REPLACED AN ICE MAKER IN KITCHEN AIDE SIDE BY SIDE REFRIGERATOR.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$190
FRANCIS & MARY M.
10/2005
appliance repair
 + -1 moreI CALLED ON FRIDAY, AND LEFT A MESSAGE ON VOICE MAIL. MY CALL WAS RETURNED WITHIN TWO HOURS. A SERVICE CALL WAS SCHEDULED FOR MONDAY WITH A TWO HOUR WINDOW. KEVIN APPEARED ON TIME AND FIXED THE PROBLEM WITHIN FIFTEEN MINUTES. HE WAS PROMPT, KNOWLEDGEABLE, AND QUICK. I COULDN'T HAVE BEEN HAPPIER.
Description of Work: KEVIN REPLACED A LID SWITCH ON MY MAYTAG WASHER. THE WASHER WAS NOT WORKING AT ALL WHEN HE CAME, BUT THE NEW SWITCH SOLVED THE PROBLEM.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$89.72
STEVE M.
09/2005
appliance repair
 + -1 moreTECHNICIAN DID GOOD WORK AND WAS PROFESSIONAL ON SITE. HOWEVER, HE WAS LATE AND WE ALSO FELT LIKE THE PEOPLE IN THE OFFICE WERE NOT PARTICULARLY HELPFUL.
Description of Work: REPLACED IGNITER IN AMANDA RANGE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Hal M.
09/2005
appliance repair
 + -1 moreGENERALLY VERY EFFICIENT. ARRIVED SLIGHTLY AHEAD OF TIME.
Description of Work: REPAIRED NONOPERATIVE DRYER, REPLACED HOT-SURFACE IGNITER.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$170
JA-DEEN J.
09/2005
appliance repair
 + -1 moreTHE PROBLEM SHOULD HAVE BEEN RESOLVED THE SECOND VISIT. I ENDED UP MISSING A GREAT DEAL OF WORK TO MEET THE TECH AT MY HOME NEEDLESS TO SAY THE MONEY I SHOULD NOT HAVE HAD TO PAY FOR THE SECOND PROBLEM. I EVEN CALLED THE COMPANY TO EXPLAIN WHAT THE MANUFACTURER HAD FOUND. THEY WERE GRATEFUL FOR THE INFORMATION (ALTHOUGH IT WAS CLEARLY NOTED IN THE INSTALLATION INSTRUCTIONS AS SHOWN TO ME BY THE MANUFACTURER) BUT OBVIOUSLY NOT GRATEFUL ENOUGH TO ABIDE BY THE PROMISE MADE TO ME. I WILL NEVER USE THIS COMPANY AGAIN.
Description of Work: MY FREEZER WAS NOT WORKING. I CALLED THE COMPANY AND THEY CAME OUT THE FOLLOWING DAY. THE PROBLEM WAS THE MOTHER BOARD WAS BAD) AND IT WAS REPLACED THE FOLLOWING DAY. 1 DAY AFTER THE FREEZER WAS FIXED, MY FRIG STOPPED WORKING. I CONTACTED THE COMPANY AND THEY CAME OUT. THE TECH. STUCK HIS HAND INSIDE A VENT AND SAID IT WAS CLOSED AND LEFT. THAT SAME DAY, IT STILL WASN'T WORKING BUT IT WAS SATURDAY AND COULDN'T CALL UNTIL MONDAY. WHEN THE COMPANY CAME BACK OUT TO DIAGNOSE THE FRIG. (THE DAMPER) THEY DIDN'T CHARGE ME A SERVICE FEE AND ONLY CHARGED ME FOR THE PART AND LABOR. THIS DIDN'T FIX THE PROBLEM. AFTER A TOTAL OF 20 VISITS TO MY HOME AND SEVERAL PARTS REPLACED, THE REP. FINALLY GAVE IN, SAID HE WOULD REFUND MY MONEY FOR THE SECOND PROBLEM AND I CALLED THE MANUFACTURER. THE MOTHER BOARD WAS NOT INSTALLED CORRECTLY CAUSING THE FRIG TO NOT WORK, I FINALLY HAVE A WORKING FRIG. THE COMPANY ONLY REFUNDED PART OF WHAT WAS PROMISED AND ONLY AFTER HAVING TO CALL NUMEROUS TIMES.
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$350
KITTY S.
09/2005
appliance repair
 + -1 moreLEFT A MESSAGE ABOUT THE NEEDED WORK WITH A VERY PLEASANT LADY, ANNA. SHE ADVISED SOMEONE WOULD CALL BACK THAT MORNING. AT 4PM CALLED BACK TO SEE IF SOMEONE COULD TELL ME IF THE WORK COULD BE SCHEDULED. ANNA WASN'T THERE, BUT SPOKE WITH JACKIE WHO WAS EXTREMELY RUDE AND SAID SOMEONE WOULD GET BACK TO ME IF ANNA HAD ALREADY TAKEN THE INFORMATION. CALLED BACK THE NEXT MORNING, STILL COULDN'T GET AN ANSWER. I MOVED ON TO SOMEONE ELSE, BUT AFTER A WEEK, I'VE YET TO RECEIVE A CALL FROM TURNER APPLIANCE. IF THE JOB WAS TOO SMALL, SOMEONE SHOULD HAVE AT LEAST CALLED BACK TO TELL ME SO.
Description of Work: NEEDED A BUILT-IN MICROWAVE REMOVED AND A NEW ONE INSTALLED.
| Rating Category | Rating out of 5 |
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LARRY B.
09/2005
appliance repair
 + -1 moreI THOUGHT THEY WERE PROMPT AND THEY FIXED THE PROBLEM SATISFACTORILY. THEY WERE CLEAN WHICH WAS GREAT. IT WAS A BIT MORE THAN I EXPECTED, MAYBE BECAUSE IT WAS A BIT TIME CONSUMING.
Description of Work: REPAIRED THE REFRIGERATOR. THEY REPLACED AN ICE MAKER ABOUT 7 MONTHS AGO, AND MOST RECENTLY REPLACED A MECHANICAL SPRING THAT KEEPS THE DOOR OPEN.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$165
ABBY A.
09/2005
appliance repair
 + -1 moreSERVICE REP WAS CARELESS IN PLACING OR PERHAPS NEVER PLACED PARTS ORDER. OFFICE WAS INDIFFERENT AND UNHELPFUL. ''KEVIN'' WHO RAN THE PARTS DEPARTMENT LEFT FOR A LONG HOLIDAY WEEKEND AND WE WERE TOLD NO ONE ELSE COULD TELL US IF PARTS WERE IN. NO CROSS TRAINING? SERVICE REP ON SECOND APPLIANCE WAS A NO SHOW, NO CALL. WHEN I TOLD OFFICE PERSON THE SERVICE WAS NOT ACCEPTABLE AND I WOULD BE LETTING ANGIE'S LIST, AS WELL AS BETTER BUSINESS KNOW, I HAD THE PHONE SLAMMED DOWN ON ME. THANK GOD FOR ANGIE'S LIST. THE SERVICE WAS TERRIBLE AND OTHERS SHOULD BE MADE AWARE.
Description of Work: WAS SUPPOSED TO REPAIR FRIDGE AND UNDER-THE-COUNTER ICE MAKER. FRIDGE: REP. SAID HE'D ORDER PARTS-WOULD TAKE 2 WEEKS. 3 WEEKS LATER (YESTERDAY 9/2) NO ONE CAN TELL US WHO DID OUR SERVICE CALL AND IF THE PARTS WERE EVER ORDERED. TOOK 10+ CALLS, SEVERAL MESSAGES LEFT AND NO ONE CALLED BACK OR WERE TOLD SOMEONE WOULD CALL BACK AND NEVER DID. ICEMAKER - WAS SCHEDULED FOR TODAY 9/3 SERVICE CALL @ 8:30-9:00. NO PHONE CALL, NO SHOW. LEFT MSG AT 9:15, FINALLY GOT A CALL BACK AT 10:00 AND WAS TOLD THEY WERE ON A SKELETON CREW (ALTHOUGH WE SCHEDULED IN ADVANCE AND THEY WOULD HAVE KNOW THEY ONLY HAD A SKELETON CREW) AND THAT SOMEONE WOULD BE THERE BETWEEN 10 AND 4 PM. THIS WAS REALLY NOT ACCEPTABLE AFTER ALL THE TROUBLE WE'VE HAD GETTING THE FRIDGE FIXED (WHICH NEVER ACTUALLY HAPPENED).
| Rating Category | Rating out of 5 |
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$40
STEPHANIE F.
09/2005
appliance repair
 + -1 moreTHE REPAIRMAN WAS WRONG AND REFUSED TO LISTEN TO ME.
Description of Work: MY DISHWASHER WAS MAKING THE DISHES VERY CLOUDY. THE REPAIRMAN TOLD ME THAT IT WAS ''JUST HARD WATER,'' EVEN THOUGH I PROTESTED THAT I KNEW WHAT HARD WATER DID, AND THIS WAS WORSE. HE KNOCKED SOME LIME OFF THE SPRAYER ARM, AND TOLD ME I'D JUST HAVE TO LIVE WITH IT, A FEW DAYS AFTER, THE ELECTRONICS WENT OUT.
| Rating Category | Rating out of 5 |
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| value | |
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| punctuality |
$40
RYAN B.
09/2005
water heater repair
 + -1 moreTECHNICIAN WAS ABOUT 2 HOURS LATE, BUT COMPLETED THE WORK AND CAME BACK THE FOLLOWING WEEK WHEN THERE WAS A SLIGHT PROBLEM.
Description of Work: REPLACED WATER HEATER; LUBRICATED AC MOTOR, REPLACED THERMOSTAT ON DRYER.
| Rating Category | Rating out of 5 |
|---|---|
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| value | |
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Yes, I recommend this pro
$825
SUSAN C.
08/2005
appliance repair
 + -1 moreI CALLED THIS COMPANY AND WAITED FOR THE APPOINTMENT. NEEDLESS TO SAY I AM STILL WAITING, THEY NEVER SHOWED UP, IF YOU WANT FRUSTRATION, HIRE THIS COMPANY.
Description of Work: WASHER AND DRYER REPAIR.
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Contact information
4004 S Meridian St, Indianapolis, IN 46217
http://www.turnerappliancerepair.comService hours
Sunday:
ClosedMonday:
7:30 AM - 7:00 PMTuesday:
7:30 AM - 7:00 PMWednesday:
7:30 AM - 7:00 PMThursday:
7:30 AM - 7:00 PMFriday:
7:30 AM - 7:00 PMSaturday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Appliance Refinishing,
Natural Gas Lines,
Dryer Vent Cleaning
FAQ
Turner Appliance is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Turner Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Turner Appliance does not offer free project estimates.
Yes, Turner Appliance offers eco-friendly accreditations.
No, Turner Appliance does not offer a senior discount.
No, Turner Appliance does not offer emergency services.
Yes, Turner Appliance offers warranties.
Turner Appliance offers the following services: Large Appliance Repair & Sales - Washers & Dryers. Refrigerators & Freezers. Dishwashers. Microwaves. Ovens & Cooktops. Disposals. Ice Makers. Water Heaters.
Contact information
4004 S Meridian St, Indianapolis, IN 46217
http://www.turnerappliancerepair.comService hours
Sunday:
ClosedMonday:
7:30 AM - 7:00 PMTuesday:
7:30 AM - 7:00 PMWednesday:
7:30 AM - 7:00 PMThursday:
7:30 AM - 7:00 PMFriday:
7:30 AM - 7:00 PMSaturday:
8:00 AM - 4:00 PM