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Turner Appliance

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

If one of your home or business appliances suddenly breaks, whether a refrigerator is not cooling or a stove is not heating, don’t stress, call Indianapolis’ Turner Appliance. We specialize in repairing appliances and getting you quality new or refurbished units when necessary. Our dedicated team is committed to providing excellent repairs, installation services, parts, and warranties. No matter your appliance disaster, you can rest assured that Turner Appliance will handle it with prompt professionalism.

Business highlights

65 years of trusted experience

Services we offer

Large Appliance Repair & Sales - Washers & Dryers. Refrigerators & Freezers. Dishwashers. Microwaves. Ovens & Cooktops. Disposals. Ice Makers. Water Heaters.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.72,103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1151-1175 of 2103 reviews

ANNE K.
05/2006
5.0
appliance repair
  + -1 more
Repair company was wonderful to deal with in a lousy situation. They made every effort to help and did get the problem solved. I'll definitely call them in the future and recommend them to everyone.
Description of Work: My washing machine is only 1 1/2 years old and the spin cycle quite working. Tony (repairman) thought he had diagnosed problem and manufacturer was going to pay part of repair. Turned out this wasn't the problem, and Tony not only figured out what was wrong, but also got manufacturer to declare part was defective and cover the bill.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KIMBERLY G.
05/2006
5.0
appliance repair
  + -1 more
I placed a service call late afternoon on Saturday and a technician was scheduled for Monday between 9-11am. The service tech showed up within the time frame promised and was neatly dressed in uniform. He examined the dryer and informed me that my blower needed replacement. In addition to replacing the blower, he also vacuumed the dryer. The price quoted was the final price minus a $10 Angie's List coupon. The job was completed in about 30 minutes. The tech, Tony, was friendly and polite. He left the work area clean and in order. I would definitely hire them again.
Description of Work: The technician repaired a clothes dryer which was making a loud thumping noise at start up. The impeller blower was replaced and the dryer was vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141.55

MARY ANN W.
05/2006
5.0
appliance repair
  + -1 more
They were really punctual and were really fast. They found the problem right away.
Description of Work: They fixed our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

VERNA G.
05/2006
5.0
appliance repair
  + -1 more
Company responds quickly to problem. Had someone out immediately to check what needed to be done. Courteous employees throughout the process.
Description of Work: Repair needed for Whirlpool washer. Found problem immediately. Part ordered (gear case). Covered under warranty with deductible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUSAN G.
05/2006
5.0
appliance repair
  + -1 more
Excellent service. This is the second time we have called them. We will call them again if we have other problems with our appliances.
Description of Work: Our microwave stopped working. We called Turner and their serviceman came and diagnosed the problem and fixed it quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARK B.
05/2006
5.0
appliance repair
  + -1 more
There was water all over the floor due to the ice maker, he came out that day and fixed it. They were prompt and I was impressed. Pricing was fair.
Description of Work: Came out to repair my leaky fridge on a Saturday!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA S.
05/2006
5.0
appliance repair
  + -1 more
Office staff and technician were friendly and professional; and the final charge ended up being less than his initial estimate - a pleasant surprise. We were given a 2 hour window for each appointment and Tim arrived within the first 30-40 minutes of each appointment. He called ahead both times to say he was on his way. Each appt. only took 15-20 minutes. He also gave us tips on the best way to run our dishwasher which were very helpful. The only negative was that his office didn't call us back to schedule his follow-up appt. When I called to inquire, she apologized for the oversight and made sure that he could still come on the day we had agreed on.
Description of Work: Came on a Thursday and diagnosed that refrigerator wasn't cooling due to blocked drain in freezer interfering with self-defrost cycle. Advised that we should unplug refrigerator and allow approx. 24 hrs. for complete defrosting of built up ice that was blocking drain. Also checked leaking dishwasher. Found that gasket was getting cracked & brittle and vent was clogged with soap residue. Advised that he would have to order new gasket and would have office call me to schedule return appointment. Returned on Saturday and made sure the drain on the refrigerator was clear after our defrosting; also installed the new gasket for the dishwasher and cleaned out the clogged vent. He also put a cleaning solution in the dishwasher and asked that we let it run a full cycle to help clean out the built up soap residue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$146.55

STACEY P.
05/2006
5.0
appliance repair
  + -1 more
The call was answered and scheduled in a very professional and helpful manner. The repair man was very friendly and efficient. Very good experience.
Description of Work: Repaired Jennair Refrigerator within 3 hours of my call to Turner Appliance. The compressor controls had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

LAMAR & SUE J.
05/2006
5.0
appliance repair
  + -1 more
WE WERE QUITE PLEASED WITH THE WORK AND HOW NICE TONY WAS IN SOLVING OUR PROBLEM.
Description of Work: THE COMPRESSOR ON OUR SIDE BY SIDE NEEDED TO BE REPLACED. WE CALLED THEM ON FRIDAY AT 11 AM AND THEY SENT SOMEONE OUT THAT AFTERNOON. HE RETURNED THE FOLLOWING AFTER NOON AND PUT THE NEW COMPRESSOR IN. THE SERVICEMAN WAS VERY NICE AND HAD A DIFFICULT TIME BUT WAS ALWAYS PLEASANT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

C BRUCE F.
04/2006
5.0
appliance repair
  + -1 more
Was there in the time frame given. Got to work and quickly located and repaired the problem.
Description of Work: Repaired hot water line coming into washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87.95

BRENDA D.
04/2006
5.0
appliance repair
  + -1 more
Very quick and efficient. Came and diagnosed problem but had to order part. The office called and rescheduled for the next day at my convenience.
Description of Work: Replaced timer on dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$189

Lori L.
04/2006
5.0
appliance repair
  + -1 more
They were great! Anytime we have an appliance repaired, we will call them!
Description of Work: Ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

AMY & JD S.
04/2006
5.0
appliance repair
  + -1 more
Our technician, Tracy, called before he arrived, as promised. He was exactly on time and was able to come after work, which was very helpful to us. He quickly diagnosed that the "agitator dogs" had worn out. He replaced them in a short amount of time and the washing machine is working perfectly again. He was pleasant, neat, and knowledgeable. Their prices seemed high, but they did honor the $10.00 off coupon we had as Angie's List members. I did not get any additional quotes, so prices may be industry standards. I would definitely hire them again. Our machine is a Whirlpool.
Description of Work: Turner came out the day after we called them to fix our washing machine. It had stopped agitating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

ANNABELLE W.
04/2006
5.0
appliance repair
  + -1 more
Gary called ahead within the time frame schedule and was very polite. Did the repair without difficulty once he had located the leak.
Description of Work: Had a leak in GE refrigerator door water/ice access. Did not leak when service man first came, but leaked overnight, so he came again the next day. No additional charge for service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41.95

DAVID W.
04/2006
5.0
appliance repair
  + -1 more
He did a good job trying to repair the unit, but it required a new pump which I elected not to purchase. Unit was 10 years old.
Description of Work: Dishwasher was not draining. The serviceman took the entire inside of the dishwasher apart, but determined it was the pump. I elected to purchase a new unit rather than repairing the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

NILA N.
04/2006
5.0
appliance repair
  + -1 more
The repairman can out exactly when I was told he would. He listened carefully to my story and knew immediately what the problem was. He did a good job of explaining what would happen and gave me options along with his recommendation for the quickest way to take care of the problem. He was extremely conscientious. The scheduling process was easy. I felt like everyone at the company cared about me and my repair issue.
Description of Work: My refrigerator was not getting cool enough. The repairman (I can't remember his name - sorry!) replaced a heating element that defrosts the cooling elements in the back of the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Michael G.
04/2006
5.0
appliance repair, appliance sales
  + 0 more
Weve used them several times and have always been happy.
Description of Work: They repaired a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

JOY AND STEVE E.
04/2006
5.0
appliance repair
  + -1 more
It was excellent. They went out of their way to meet my schedule and be here when it was convenient for me. The repairman was very professional and courteous. I think this was the very best experience I have had from a service company. They had the part in their warehouse, there was no wait to order. The repair was completed the very next day.
Description of Work: Our 3 year old Maytag washing machine's main seal on the tub and bearing went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

James R.
04/2006
5.0
appliance repair
  + -1 more
They came the same day that I called and were on time. The repair took 10-15 minutes which was really great. The dryer works now. I was quite impressed by his knowledge of what to do right away and to have the part needed.
Description of Work: Repaired the clothes dryer by replacing the ignition element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SARAH M.
03/2006
5.0
appliance repair
  + -1 more
The repairman was on time, polite, and the price was reasonable.
Description of Work: Replaced the thermostat on the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Marcella S.
03/2006
5.0
appliance repair
  + -1 more
Repairman was on time, very polite, very knowledgeable.
Description of Work: Maytag dishwasher was not cleaning dishes. Turner repairman discovered that the filter was clogged with debris. He cleaned filter, which corrected the problem. He also discovered that the detergent cup was not operating properly (I had noticed it did not always open, but had not reported it to him). He discovered that a spring in the detergent cup mechanism was corroded and dysfunctional. He ordered the part, and installed it a couple of days later. The machine has been working beautifully ever since.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

H LANE F.
03/2006
5.0
appliance repair
  + -1 more
Prompt. Professional. Knowledgeable. Gave very good explanation of what was wrong. The $268.86 above includes $191.01 of parts and tax.
Description of Work: Replaced rheostat in gas cook top in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$268.86

ANDREAS W.
03/2006
1.0
appliance repair
  + -1 more
We got this company recommended from LGE as their local service rep. When we contacted them initially they responded quickly, communicated well when the date needed to be changed and sent a technician on time. Unfortunately though he only came to pick up the serial # etc. and did not really understand the fridge. For weeks afterwards we tried to get him back to repair the unit, LGE contacted them directly multiple times, set up a service call and even provided details of the technical service hotline so that they could get support while working on the unit. The answers we got when calling Turner Appl. was that they needed to talk to the technician or did not know and needed to find out and that the technician would get back to us, which never happened. After over a month now we are giving up on them.
Description of Work: LGE two door fridge/freezer with build-in monitor. The monitor did not work properly and needed repair.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


ROGER _ ANNE F.
03/2006
5.0
appliance repair
  + -1 more
Overall experience was excellent. Gary arrived on time quickly, diagnosed the problem. Since the unit needed to defrost totally, Gary made arrangements to return the next day and install part. Gary arrived on time and had it repaired in less than 30 minutes This is the second time we have used Turner Appliance Repair - they are excellent!
Description of Work: Auto defrost component failed, freezer totally ''frosted'' up so no cold air going to the refrigerator section.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188.65

ALISON S.
03/2006
5.0
appliance repair
  + -1 more
Told us not to bother with repair to buy a new one and if we wanted they might be able to match a price for us!
Description of Work: Checked our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

4004 S Meridian St, Indianapolis, IN 46217

http://www.turnerappliancerepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Appliance Refinishing,
Natural Gas Lines,
Dryer Vent Cleaning

FAQ

Turner Appliance is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Turner Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Turner Appliance does not offer free project estimates.
Yes, Turner Appliance offers eco-friendly accreditations.
No, Turner Appliance does not offer a senior discount.
No, Turner Appliance does not offer emergency services.
Yes, Turner Appliance offers warranties.
Turner Appliance offers the following services: Large Appliance Repair & Sales - Washers & Dryers. Refrigerators & Freezers. Dishwashers. Microwaves. Ovens & Cooktops. Disposals. Ice Makers. Water Heaters.

Contact information

4004 S Meridian St, Indianapolis, IN 46217

http://www.turnerappliancerepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM