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Turner Appliance

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

If one of your home or business appliances suddenly breaks, whether a refrigerator is not cooling or a stove is not heating, don’t stress, call Indianapolis’ Turner Appliance. We specialize in repairing appliances and getting you quality new or refurbished units when necessary. Our dedicated team is committed to providing excellent repairs, installation services, parts, and warranties. No matter your appliance disaster, you can rest assured that Turner Appliance will handle it with prompt professionalism.

Business highlights

65 years of trusted experience

Services we offer

Large Appliance Repair & Sales - Washers & Dryers. Refrigerators & Freezers. Dishwashers. Microwaves. Ovens & Cooktops. Disposals. Ice Makers. Water Heaters.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.72,103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1101-1125 of 2103 reviews

MICHAEL P.
09/2006
4.0
appliance repair
  + -1 more
The technician performed quality work and completed the repairs in a timely manner. He evaluated the problem, ordered parts, and came back to finish the repairs. The technician did not call ahead as requested on either visit. When scheduling the second visit, the schedule said that he should have made the call. The work was good, I was just disappointed about them not making the call saying that they were on the way.
Description of Work: The timer for washer was not working and belt needed replaced. The technician would checked out the dryer for issues and made the door open the other way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$218

ROBYN T.
09/2006
5.0
appliance repair
  + -1 more
I have used them for years. They are great.
Description of Work: They repaired a gas leak in my dryer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STANT C.
09/2006
5.0
appliance repair
  + -1 more
My experience with Turner Appliance was excellent beginning with the service call, the next day prompt service and ending with the technician (Tracy)successfully repairing the ice maker.
Description of Work: Inspect and repair the refrigerator's ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

CAROL & JOE S.
09/2006
5.0
small appliance repair
  + -1 more
Prompt/neat/seemed to know his job/fair price.
Description of Work: Replaced a part on our dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KAREN R.
09/2006
5.0
appliance repair
  + -1 more
The service was excellent - the technician arrived on time and the work was accomplished quickly.
Description of Work: Dishwasher was not draining; removed plug from garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

NAGA C.
09/2006
5.0
small appliance repair
  + -1 more
He came to did everything and left.Nno complaints.
Description of Work: Repaired garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

DENYSE B.
09/2006
2.0
appliance repair
  + -1 more
I was disappointed to be charged for service and left with the same broken appliance. He didn't even put the cover back on my compressor, but left it laying on the floor.
Description of Work: I called Turner because they are a smaller company with recommended expertise. I have a 1920's Frigidaire that came with the house and had always worked. I specifically asked Turner if they could service such a model. They promised to send the owner on such a special job. He came, and spent 20 minutes to tell me the compressor was broken and that he would try to find another part. Two weeks later I received an invoice that stated part not available. I called back and left messages that were not returned. When I finally got through to ask what else they could do for me, Kevin told me he would have the office schedule another service visit. No one ever returned my call. All I got was a copy of the invoice and a request to please pay the past due bill. So I am out the money and still have a broken refrigerator.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$63.95

JONATHAN S.
09/2006
5.0
appliance repair
  + -1 more
They were very prompt. I told them what I thought the problem was when I called. A service tech came over confirmed that the heating element was out and replaced it.
Description of Work: They replaced the heating element in my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PHILIP & CAROLE E.
08/2006
5.0
appliance repair
  + -1 more
They were prompt, polite, and did fabulous work. They were also very clean - it was a great service to work with, and I will definitely use them again!
Description of Work: they did some repair work on my appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM S.
08/2006
5.0
appliance repair, gas leak repair
  + 0 more
Turner did not make their first scheduled appointment. Actually they called early and wanted to arrive earlier than scheduled. We eventually scheduled them to come a week later because they seemed quite nice over the phone.
Description of Work: Turner repaired our gas dryer - replaced gas valve coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$167

SUSIE G.
08/2006
5.0
appliance repair
  + -1 more
Tim came out at the time expected. He had the part to fix the washing machine right then. My only complaint would be that I made a point to ask them to call my cell phone when they were on their way. They called the home phone. Fortunately my husband was there.
Description of Work: My washing machine wouldn't agitate. It was diagnosed that I needed my drive coupler replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

ELIZABETH R.
08/2006
5.0
appliance repair
  + -1 more
They scheduled the wrong technician for my washing machine. The first one didn't do work for my particular washer. So we had to reschedule. The part took about a week and a half to come in (not their fault), but when he came out to repair the washer he was very helpful and gave great advise as to what was causing the valve to go bad.
Description of Work: Repaired a valve on our washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DAWN F.
08/2006
4.0
appliance repair
  + -1 more
When I set up the appt, I was told the repairman would be there between 8 & 9. He called at 8:10 to verify I was going to be home and told me he was on his way. He arrived by 8:30. The repairman was a little abrupt, not very friendly. When he arrived, I told him that my husband had already checked the breaker box and replaced the thermal fuse in an attempt to fix the dryer. He barely made any eye contact with me. He looked at the dryer, told me it was the heating element and it would be $178 to fix it. Once I agreed, he was done shortly thereafter. After he left, I discovered he had placed a sticker for his company on the top of my dryer without asking. I do not appreciate this.
Description of Work: My dryer was turning but no heat was coming on. The repairman came out, replaced the heating element.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$178

JULIE W.
08/2006
5.0
appliance repair
  + -1 more
The first time we scheduled they had two hour window, but they never showed up. I reschedule and they have a two hour window, I called at noon, said they were running late, they showed up at 4PM. Everything was great. They repaired the refrigerator and it is working fine now.
Description of Work: They repaired my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$220

JILL S.
08/2006
5.0
appliance repair
  + -1 more
Kind. Good with my dogs. Highly recommended.
Description of Work: I have appliance insurance and I demanded Turner because I'd had such poor service previously with companies they'd sent to fix my dishwasher. Kevin Noone came out and knew exactly what the problem was. The previous companies apparently repaired things that weren't broken!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ANDRA S.
08/2006
5.0
appliance repair
  + -1 more
Called on a Friday, they came on Saturday morning. The repairman was efficient, courteous and the problem was diagnosed and repaired in about 30 minutes. Used the $10 discount coupon from Angies List
Description of Work: My dishwasher was not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

JEFF B.
08/2006
5.0
appliance repair
  + -1 more
Tim identified the source of the leak and ordered a part, which arrived in two days. He returned in a timely manner, replaced the part and cleaned up the area.
Description of Work: Repaired leak in Maytag Neptune washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184.64

ANNETTE M.
08/2006
4.0
appliance repair
  + -1 more
OVERALL, I AM PLEASED. I DO WISH THE SUGGESTION ABOUT AND THE QUOTES IN ADVANCE BE CONSIDERED. THANK YOU FOR ALL YOU DO ANGIES LIST.
Description of Work: KEVIN GREETED ME AND GOT TO WORK. EVERYTHING WORKED ON THE DRYER, BUT THE BELT NEEDED TO BE REPLACED. HE UNSCREWED TWO SCREWS POPPED OFF THE TOP OPENED THE DRYER AND AGREED ABOUT THE BELT, HE GOT A NEW BELT AND REPLACED IT. IT TOOK ABOUT 5 MINUTES.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114.45

ANN B.
07/2006
5.0
appliance repair
  + -1 more
They showed up on time and the dryer is working.
Description of Work: Fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

PHILIP S.
07/2006
3.0
appliance repair
  + -1 more
75 minutes late for follow up appt. They did not call to say they would be late.
Description of Work: They replaced the defrost thermostat.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$146.85

larry B.
07/2006
5.0
appliance repair
  + -1 more
Even though it was a Saturday and their parts supplier was about to close, the service person still was able to replace my door gasket. For all you handymen out there, it is not a simple thing to replace a door gasket. Turner did fast and on a Saturday.
Description of Work: Replacing a door gasket on a 10 year old refraction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146.85

CLAIRE & MIKE S.
07/2006
5.0
appliance repair
  + -1 more
I can't say enough good things about this company. A real life (nice) person answers the phone. They arrive promptly. They are professional. Tony went above and beyond the call of duty. He took the defective element and said he would contact Whirlpool about the problem, saving us a tremendous amount of headaches we would have had with HH Gregg and A & E Service. We are recommending Turner and Tony to all of our family, friends, and strangers on the street. I thought I was going to go insane trying to deal with the problem until they became involved. CClaire Schmidt, Carmel, IN
Description of Work: Tony repaired thermal fuses after dryer didn't work after it was 'repaired' by A & E Factory Service. (see report about them.) He came back 3 times because dryer wouldn't start. It kept shorting out...finally it appeared the heating element from A & E was defective. It blew out the fuses again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MICHAEL L.
07/2006
5.0
appliance repair
  + -1 more
Very good experience. Prompt return of calls, quick scheduling and excellent follow through on a part that needed to be ordered. I thought the overall cost was a bit steep, but probably par for the course and worthwhile for a good repair experience.
Description of Work: Our refrigerator was not able to keep things as cold as it should and a hinge was broken. Turner diagnosed the problem, replaced Freon and repaired the hinge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178.65

MICHAEL & AMY P.
07/2006
4.0
appliance repair
  + -1 more
Not good at first. Office staff apparently misplaced my appointment time and I had to call and ask what happened, but very good after that. Representative was very professional and came quickly after my call. He quickly fixed the dishwasher and explained to me that for what it would cost to fix the dryer, we would be better off buying a new one. Good advice. Price was very reasonable. He only charged me for the call, because of the confusion. Rough start, but overall, I would highly recommend this company.
Description of Work: Fixed a problem with the dishwasher and also examined clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$39.95

KAY B.
07/2006
5.0
appliance repair
  + -1 more
They came out twice to try to fix the refrigerator. They found the problem and put in a replacement part but then it broke again, they came out for free they were not able to put it in working order. But I ended up having to buy a new refrigerator. They also worked on my dishwasher and tried to repair the leak, they couldnt find where it was leaking but it doesnt leak anymore. They did their best.
Description of Work: They repaired my refrigerator and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4004 S Meridian St, Indianapolis, IN 46217

http://www.turnerappliancerepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Plumbing,
Electrical,
Heating and Air Conditioning,
Water Heaters,
Appliance Refinishing,
Natural Gas Lines,
Dryer Vent Cleaning

FAQ

Turner Appliance is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Turner Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Turner Appliance does not offer free project estimates.
Yes, Turner Appliance offers eco-friendly accreditations.
No, Turner Appliance does not offer a senior discount.
No, Turner Appliance does not offer emergency services.
Yes, Turner Appliance offers warranties.
Turner Appliance offers the following services: Large Appliance Repair & Sales - Washers & Dryers. Refrigerators & Freezers. Dishwashers. Microwaves. Ovens & Cooktops. Disposals. Ice Makers. Water Heaters.

Contact information

4004 S Meridian St, Indianapolis, IN 46217

http://www.turnerappliancerepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM