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Reviews
5.0142 Reviews
Showing 1-25 of 142 reviews
Yvonne W.
08/2016
wells
 + -1 moreThe owner's name is Dave Sigman. They are outstanding. They're one of two companies that I use all the time. They are probably the best and the most reasonable that I've ever used. They do quality work and are very reasonably priced. Trustworthy.
Description of Work: Submersible well pump replaced.
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Yes, I recommend this pro
$250
Lee G.
07/2016
wells
 + -1 moreJeff, the owner of Sigman Pump & Well, is absolutely great. He arrives precisely on time, is friendly and pleasant, and really knows his stuff! He clearly explains the problem and the solution and lets us know our options. He is very upfront about the costs and he delivers quality work. We now have a spiffy new pressure tank, plus new fittings and a new switch, all of which were so old that they were practically disintegrating. The work area was left neat and clean. Sigman is our go-to company for everything connected to our sump pumps and well water. (The one time we hired someone else to flush our well was a big mistake that resulted in all kinds of problems and more costs.) I've learned -- always call Sigman!
Description of Work: The pressure tank for our well was starting to go and needed to be replaced.
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Yes, I recommend this pro
$1
Phillip B.
12/2015
wells
 + -1 moreWe were very pleased with the service and the knowledge of Jeff and the crew at Sigman. Our deep well pump was failing, and we called on Monday morning, and they were out that afternoon. After looking at the situation they determined we would probably need a new pump, and promptly scheduled the service date to come out. Showed up Wednesday morning, and replaced the casing that was bad, and pulled the pump, replaced, and did what was necessary to get it back in service.
Description of Work: Replaced the well casing at the top of the pipe and the well pump
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Yes, I recommend this pro
$1,700
JIM S.
11/2015
wells
 + -1 moreGreat service, saved a lot of money by prepping and digging to get ready for the new water line. Every thing is working great!
Description of Work: Jeff and his helper installed a new 1" water line from well to tank inside house
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Yes, I recommend this pro
$400
Steve P.
09/2015
wells
 + -1 moreBest case scenario. Cost me nothing and I found an honest guy in case I ever do have a real problem.
Description of Work: I called Sigman to have them come out and troubleshoot a problem I was having with my well pump at my rental property. After explaining the situation the guy said he thought it was something I could easily do on my own...and he was right. Honest service providers are hard to find. This guy is one of them and will be the only person I call in the future should I ever have the need. Thank you very much!
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Yes, I recommend this pro
Llanea I.
05/2015
wells
 + -1 moreas above. Very professional, and willing to provide excellent service at a minimum of cost. I can not express my gratitude at their skill, promptness and exemplary courteousness. Very clean and careful. Worked in crawlspace. Very comfortable with information. Quite personable and "easy to work with"!
Description of Work: Well pump was switching on/off continuously each time a tap was opened. I attempted the repair but soon found it beyond my expertise. Sigman Well Service was called over the Memorial Weekend. On the next business day they arrived propntly and serviced (replaced) air tank using the original equipment and items I had previously purchased.
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Yes, I recommend this pro
$135
MARY O.
05/2015
wells
 + -1 moreI contacted sigman well service immediately afer the plumber indicated that it was not a broken pipe but a problem with the well pressure tank. Jeff called me back and i informed him what the plumber said that the pressure tank was either rusted out or the connection from the well was bad. Jeff stated that what the approximate cost would be and could come the next morning. Jeff arrived on time, informed me that it was the pressure tank that needed to be replaced. He replaced the tank with a new fiberglass tank which should last longer than the old one. The work was completed in about an hour and now have great water pressure as well hot water once again. I would definitly use them again if I have problems with my well.
Description of Work: Mike Bush plumber identified the problem was the well pressure tank. Sigman installed new pressure tank.
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Yes, I recommend this pro
$550
Haylie R.
05/2015
wells
 + -1 moreWe came back from vacation to find our well pump had gone out. We started by calling a plumber, who correctly diagnosed the problem but suggested we call a well driller. We then called a larger well drilling company who came out and tried to get the bad pump out for about 30 minutes before it got stuck. They immediately suggested we just dig a new well. Not satisfied with that answer (and $5,600 price tag) we called Sigmans. They came out that evening, and said that they shouldn't have a problem getting the pump up. They came back first thing the next day, and with patience had the old pump out in 2 hours. They replaced it, and then replaced the faulty pressure tank (which is what originally caused the pump to be overworked and quit). We were impressed with their knowledge and honesty about the situation, and will call them again if we ever have problems with our well.
Description of Work: Took out the old pump and replaced it with a new pump, and replaced the pressure tank.
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Yes, I recommend this pro
$2,800
Tim O.
01/2015
wells
 + -1 moreThey've been very good. I remember the guy very well. I would use this provider again in the future.
Description of Work: They put in a lot of new well pump equipment and they had to do a lot of digging too.
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Yes, I recommend this pro
$900
RICHARD L.
12/2014
wells
 + -1 moreDave Pritchard, the current owner who is in the process of semi-retiring, came to our house within an hour of my call because, as the receptionist put it, "you don't have any water." He went into the crawl space, came back, told me the tank and switch were shot, then said I think your filters are probably clogged also. He then helped me remove the old filters and replace them with some that he had brought so we had service until the new tank could be installed--which, as it turned out, wasn't long! The same day, in the afternoon, his nephew, Jeff Rash, who is buying the business from Dave, showed up and installed the new equipment. Sum total, we were without water for no more than a couple of hours, and within 5 or 6 hours, had the best water service we have even had since we bought this place in 2006. Obviously, the tank was bad when we moved in, but we just thought, well, it's a slow well, that's the way it is. I sure wish I had known about Sigman in 2006! If there's anybody who reads this that thinks they have a slow well, I urge you to have Dave or Jeff take a look at your tank. Also, they are genuinely nice people--the kind of people you instantly like and trust. I wish they did other things--I would hire them in a heartbeat for just about anything!
Description of Work: Replaced pressure tank and switch in crawl space under house and also replaced clogged filters to restore water service from well--and outstanding is not a strong enough word to describe the customer service.
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Yes, I recommend this pro
$500
Paul Q.
07/2014
wells, drain pipe
 + 0 moreSigman Pump is excellent. They're experienced, professional and friendly. I had a tough job for them (replacing pipe in an old well) -- one that many well companies may have walked away from. However, they stuck with it until successful. They also did a very good job replacing the pressure tank on our main well. I am very pleased with their work and their prices are very fair. They will always be my first call for any future well problems I may have.
Description of Work: Installed new pressure tank for one well and replaced pump and piping for a second well.
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Yes, I recommend this pro
$1,000
Jenie V.
07/2014
wells
 + -1 moreThey were great! The job was completed very quickly and smoothly in about an hour. I would have preferred to have received a call 24 hours prior to mobilization, as there was no scheduled start date after I received a proposal. But otherwise this was top-notch service.
Description of Work: Fixed leak in well.
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Yes, I recommend this pro
$500
Eileen M.
03/2014
wells
 + -1 moreThey were great.! Butch returned my call the same day, and was very straight forward and helpful with information about the job. Quoted us the lowest price, and then came in lower than the quote. They arrived the next morning when they said they would after calling first with their ETA. Did the job quickly, left the area in our garage cleaner than when they started, answered all my husband's questions, and did I mention did the job for less than I was quoted on the phone? One of the best experiences we've had, and we've never had a bad experience with any providers we've found on Angie's List. Thanks Sigman!
Description of Work: Replaced our kaput well expansion tank with a larger model.
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Yes, I recommend this pro
$565
Lee G.
02/2014
wells
 + -1 moreWe thought our sump pump had stopped working, but Sigman correctly diagnosed our problem as a frozen blockage somewhere. They told us the sump pump did not need to be replaced and gave us several options for fixing the problem, though the one they recommended was to wait until the ground thawed and all would be well again. It took a few warm days to happen, but they were completely right and they made sure that our second sump pump reservoir would suffice during the thaw (and the rains) and our basement would not flood. Although I offered to pay for their visit and their excellent advice, Sigman did not charge us, which I thought was absolutely extraordinary. I highly recommend Sigman for their professionalism, their expertise, and their great service. I will be using them when it is time to replace our sump pumps and for any well services that we'll need in the future.
Description of Work: Sigman came out to check our sump pumps since one was not working.
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Yes, I recommend this pro
NANCY E.
12/2013
wells
 + -1 moreThe problems with my well began in July 2013 when the well water began to have a strange odor. I decided to have the well water tested. The lab returned the bacteria test results and reported that the well was contaminated with E-coli. I called Sigman Well and Pump and they responded immediately. The first thing Sigman had to do was to locate the well. (I had purchased the house about a year previously, and the previous owners did not know the exact location of the well. All they knew was that it was near a corner of the house?s foundation and beneath the gravel driveway.) Sigman brought in a small backhoe and the operator (Jeff) scooped out the gravel, then piled it in a mound. He next carefully dug out the dirt until he located the wellhead. He placed the dirt in a mound separate from the gravel. He located the wellhead. They opened the well and pulled the interior pipe out of the well. They replaced the pipe and raised the wellhead above ground level so that it would not be as likely to be contaminated from ground contact. At this time, I had them replace the existing well pump, which was located in an exterior well house with a new pump which was submerged inside the well casing. Jeff, the backhoe driver, replaced the dirt around the well then replace the gravel on top of the dirt so I didn?t have a mudhole in the driveway. Sigman then chlorinated the well to kill the E-coli. I was very, very pleased with their work. I recommend Sigman without reservation. They know what they are doing. They communicated and explained what needed to be done so I understood and knew what to expect. I most definitely will use them again.
Description of Work: Located well head, which was below ground. Cleaned well pipes, chlorinated well, moved old well pump from a pump house and installed a new submersible pump into the well.
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Yes, I recommend this pro
$2,200
Doug K.
10/2013
wells
 + -1 moreThey were able to fit me into their schedule within 3 hours of my call when my pump stopped working. Replaced old pump and bad wiring in a couple of hours and for lower than quoted estimate.
Description of Work: Replaced we'll pump and electrical.
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Yes, I recommend this pro
$1,340
Beth M.
07/2013
wells
 + -1 moreThey were prompt and very friendly and quick and got it done in top period of time. They came out right away the next day and it happened at midnight so they were there by noon the next day.
Description of Work: Sigman Pump & Well Service replaced the fitting on a pipe and got the well working again.
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Yes, I recommend this pro
$300
Kelly S.
05/2013
wells
 + -1 moreWe went from having no water pressure to having no water. At first thought it was the pump because it was 20 years old, but that proved to not be the case. So, a new 85 foot well was drilled, and the 65 foot well sealed. This company was very professional, prompt, and did a great job. I was suprised how quickly everything was finished after they started. I would absolutely call them again if I experience more well problems.
Description of Work: Old well had dried up, so a new one was drilled and the old one was sealed.
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Yes, I recommend this pro
$4,700
SHARON T.
05/2013
wells
 + -1 more,There were thunderstorm warnings out and the crew worked hard to finish before the rain came in. They did just that. The men on the crew were hard working and professional. The front yard was not torn up as I thought it might be. as that was where the well was located. As the rain drops began to fall and the thunder to roll they were finished and had cleaned up any and all mess, This is a business like one used to be able to call on. Someone who knew what they were doing, Someone who was a man of his word. This is a company that is one in a million to deal with. I recommend it to anyone with a well or pump problem. I will call them again if needed. Ray and Sharon Tranbarger Home Owners
Description of Work: May 7th my husband and I discovered our old well pump was kaput. No water. The first thing that came to mind, call Angie's List. The voice at the other end of the line was Melissa Hamilton. She got right to the business at hand. After she gave me a list of plumbers, and wells specialists which began with an A rated Sigman Well and Pump Service which had been in business for 53 years. This sounded like the answer to our problem. I called Sigmans and immediately got a response when I told them we NO water. I was told Mr. Sigman was on another job site but a message would be forworded . Within the hour I our phone rang. Mr.Sigman returned the call. He would be at our home ASAP when he was finished with the present situation. He did just that. He diagnosed the problem. The old system was worn out. We agreed with his diagnoses. He told us he would take care of the permits and Call the Health Department and the following morning the inspectors would be out to mark all utility lines. The high end of the replacement pump was $2,500.00, which we believed to be reasonable considering it had to be moved from inside the basement to an outside submersable well and there was to be digging in the yard. We shook hands and agreed to the price . He had to finish a project on Wednesday the 8th, and would be back the following day, between the hours of 9:30 am and 11:00 am. He was on time exactly. He began immediately to pull the old plumbing and pump out of the basement. He finished re-plumbing the inside and exactly when that was complete his crew was there to continue and finish the job. The crew dug up the at the well cap, it was exactly where it was supposed to be.
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Yes, I recommend this pro
$2,500
Penny and Jim B.
01/2013
wells
 + -1 moreThey came quickly to give the estimate for a friend's non-functioning well. The charge was credited to the work done. They couldn't come out immediately because they needed to finish another job. My husband liked them so well, that he decided to wait until this company could come out to do the work. When they came, they were prompt, professional and knowledgeable. They tried to save the customer money, which was greatly appreciated. We give them the highest rating and see why they have earned such stellar reviews and Super Ratings for years.
Description of Work: Located the well, replaced the well pump and put in a new pressure bladder. Brought everything up to code.
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Yes, I recommend this pro
$2,400
MICHAEL W.
12/2012
wells
 + -1 moreAs it always seems to happen, we lost water with clothes in the washer and overnight guests on the way. Sigmas pump saved us once again with their quick and efficient service and were able to get the new pump under warranty. We have used their services several times in the past and they always take good care of us.
Description of Work: Replaced well pump.
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Yes, I recommend this pro
$120
Thomas P.
11/2012
wells
 + -1 moreWe woke up Sunday morning and discovered the house was without running water. Upon further inspection we found that the circuit breaker for the well pump had tripped. When I reset the breaker it would immediately trip again and again. I called Sigman and left a message Sunday afternoon. By 8 AM on Monday they arrived and discovered I had a short in my well pump wiring. I opted to replace the entire pump as it was close to 20 years old. The wiring Sigman installed for the new pump was double insulated - this gave me peace of mind that I would not have a short in the future. I was also pleased to learn that I would receive a 5 year warranty on the new pump. This is my first well and Sigman took the time to answer all of my questions. All in all a great experience.
Description of Work: Replacement of well pump
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Yes, I recommend this pro
$1,200
Liz W.
08/2012
wells
 + -1 moreReally impressed with professionalism of this company. Called before he came to the house and didn't make me wait hours before he came to the house. I was sad to learn that I had to replace the well tank because I had replaced it in 2003, but thought that he charged a fair price for it.
Description of Work: Replacement of well tank and chlorination of well.
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Yes, I recommend this pro
$525
NANCY E.
08/2012
wells
 + -1 moreMy impression of Butch and his nephew (Jeff?) is that they are very knowledgeable and know what they are doing. They were very effecient. Butch explained how the pump worked and gave me tips about how to keep it maintained. (The pump is a shallow well pump, so it is installed in a well house above ground.) Butch also connected a hose to a difficult-to-reach outside tap for me. The only complaint that I have is that Butch is not good at returning phone calls, but that could be because of work overload. Otherwise I would recommend them to anyone who is having well or pump problems.
Description of Work: On the 1st of July, I purchased a new ("old") house which had well water. I had not moved in yet when the water stopped running. I called Sigman because of their reputation on Angie's list. Because of the drought, Sigman is very, very busy with other customers who had no water. Because I was not yet living in the house, I agreed to wait for them so they could service the customers who were living with no water. In about a week, Butch made a service all and found that the well pump had failed. He ordered a new pump. They installed the new pump about five days later.
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Yes, I recommend this pro
$500
William H.
06/2012
wells
 + -1 moreWhat a relief to dodge the expense of a major well/pump repair or new installation. Many thanks to Butch who called us back on a Friday night to help us through the problem. As previously stated, we have used them before with excellent results and will certainly call on them again when needed in the future. Top notch people!!
Description of Work: Our well water supply turned black early Friday evening so we called Sigman, as they had provided pump repair and maintenance services for us in the past. It was after hours, so I left a message stating the problem. Given the current drought conditions, we feared the well may be running dry and we might be looking at having to have a new one dug. A short while later, Butch returned my call and explained that the current dry conditions have affected water levels and he suspected our pump needed to be flushed. He talked me through the procedure, which entailed merely turning an outside faucet on at full throttle and letting it run for 20-30 minutes. Within 15-20 minutes, the water began to clear up and returned to normal within 30 minutes.
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Yes, I recommend this pro
Contact information
8537 Bash St Ste 7, Indianapolis, IN 46250
Licensing
Bonded
Insured
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Service Categories
Wells and Pumps,
Drain Pipe Installation
FAQ
Sigman Pump & Well Service is currently rated 5 overall out of 5.
Sigman Pump & Well Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sigman Pump & Well Service offers free project estimates.
No, Sigman Pump & Well Service does not offer eco-friendly accreditations.
No, Sigman Pump & Well Service does not offer a senior discount.
No, Sigman Pump & Well Service does not offer emergency services.
Yes, Sigman Pump & Well Service offers warranties.
Sigman Pump & Well Service offers the following services: Installation, repair of well, sump, & pool pumps, holding tanks & clean wells.
General plumbing.
Contact information
8537 Bash St Ste 7, Indianapolis, IN 46250