Hope Plumbing, Heating, and Cooling

The work to fix the leak cost of over $800 and the work was incomplete. He did not fix my leaking faucet. I was very disappointed.

I was told by many that I couldn't get in for there or four weeks. I was contacted by this group and they were out the very next day! Very friendly and very prompt!!

The service response time was great and the service technician was excellent.

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very professional and on time.

Matt was nice and thorough doing our yearly AC service and had good recommendations for keeping our HVAC in great working order.

Service Plus called me the same day I teqursted their servise through Home Advisor and they sent ou a technician that afternoon. He was very professional, friendly. He had the job done in just minutes. I will diffently hire someone thru them again.

I appreciated email and text information about the technician before he arrived at my door. He was prompt, professional, and qualified.

Responded in minutes, the work was done in a few hours later. I could not have been happier.

They were good and professional, arrived on time and did the job. I just found the estimated price for the job high in comparison with another company that I asked but I was impressed with their view of the problem we needed to solve and I am pleased with the result.

They were professional, courteous, and got the work done in a timely manner.

they were polite and thorough. Everything works great!

Called for a water heater leak, he didn't even check the water heater and just said you'll have to replace it then we can repair it. So I asked him to actually look at it to then find out it wasn't even the water heater leaking! So it was the furnace pump that had to be replaced for $600 and never explained the cost of it being so high. Disappointed and feel ripped off.

For the good, they were able to get out to my home for the service appointment within hours of my getting a referral from Home Advisor. The technician was courteous and quickly resolved the problem. Now my complaint. Service Plus uses a fixed price schedule for services. So, my service - pull and reset a toilet - was in their book for $229 plus the $79 service call. The thing is, they will not tell you what the fixed charge is on the phone. There is no way I would agreed to use them had I known what they wanted to charge. But, once I was told the charge, I was already out $79 and lost the opportunity to call another service provider. The technician was here less less than 40 minutes. My usual plumber would have been a good $100 less.

Prompt,ct, Direct, Efficient, Friendly

The guy was very nice that came out. It was only a short time from when I called and they were here.

Dan with Service Plus was on time and did a great job. He provided an explanation of what needed to be done and cleaned up prior to leaving. He explained that additional work was required due to age of the toilet bowl being repaired. Provided an estimate for the additional was reasonable.