Server Tile & Bath

Had a little mix up on scheduled date/time but once that was ironed out - everything went well. He was very professional, clean, did a great job, very pleasant. He was recommended to me so I didn't compare prices with other providers but the job did cost more than what I thought it would ($700 for basically 3 backslashes) but it was delicate tile and again - I did not compare pricing with anyone else so I don't know what the going rate is.

Scott was really nice and did a beautiful job for both of the jobs we had him for. Our kitchen glass tile backsplash was not easy to install, and he was a perfectionist. It looks beautiful. He and his employee, Brian, are both professional and courteous. We will definitely call them again. They are not inexpensive, but their work is very high quality. The only criticism I would have is that they are a little messy. But I can live with that to know they will do a great job.

On the recommendation of friends, we hired Scott Server of Server Tile and Bath to fix bathroom tile issues we had in *both* bathrooms of our 1957 mid century modern home. Essentially, the original tiles were popping off the surrounding walls due to 50+ years of exposure to water without a waterproof membrane or backing board (waterproofing bath surrounds wasn't a standard when the house was built). As everything else in the bathrooms was original, as is most of the rest of the house, we wanted to preserve as much of the original tile and design as possible, while fixing the structural/functional inadequacies. And we had to do this quickly, as we feared water might be getting past the original drywall and into the studs. At our first meeting with Scott Server, he was eager to take on the job, expressing no hesitance at this atypical project which was essentially half new construction and half conservation. (Other contractors suggested demolishing everything in the bathrooms -- even though everything else was in excellent original condition – and installing entirely new tile and fixtures, which would have stuck out in our home like a sore thumb.) Scott embraced the challenge of doing new work in an existing midcentury context, with the goal being no visible distinction between the two. Because Scott's services are so in demand, we gladly waited until he could get us into his schedule. We did our homework by finding closely matching tile and providing clear design drawings and patterns, which Scott was able to adapt to variations in the structure due to age and based on his expertise in installation. Scott and his coworker Brian Schnell set up operations in our garage so as to minimize the mess, and meticulously cleaned up after themselves each day. They both worked closely with us on many small details, as the original bathrooms are similarly small and the product of design/construction from the mid century--which we wanted to preserve. At the same time, Scott helped us realize great improvements in the utility of these small bath/shower spaces, such as repositioning faucets, raising showerheads, adding niches, and essentially waterproofing every square inch. Scott was very sensitive to the original context/structure within which he was working, even recommending that we not replace the original lead shower pan and floor tile, as in his opinion the original was better than what the replacement would be. He didn't make any more money from us with that recommendation: he was just honest and conservation-minded. To be fair, Scott and Brian probably spent more time on this relatively smaller project getting the crucial period details/design just right (e.g. matching the diagonal/diamond tile layout floor-to-ceiling with the original existing tile elsewhere in the bathrooms, while incorporating new but consistent stripes through the middle). But boy, did they ever! In every instance, we now must explain to friends viewing the finished projects what is new versus what is original, as Scott and Brian's work integrates the two so perfectly. Even after the completion of the jobs, we had no issues with Scott gladly coming back to make minor adjustments (due to slight structural settling with the weight of the new tile and shower door) on a warranty basis. We are so pleased with the result – only our cat is disappointed, as he misses seeing his buddies Scott and Brian in the mornings. These guys are experts and top-notch in every sense. We are actively considering other major tile projects so that we could hire them again.

Scott was very accommodating to our timeline/schedule. He was prompt, responded quickly to communication, and showed up to do his work on time and in budget.
We will be remodeling a bathroom in the near future and I look forward to working with him again.

The job was perfection. Brian was here every morning at 8 am for about 6 weeks. His work was impeccable. The care that he took in his work was wonderful. We valued Scott and Brian's input on what would make the space beautiful and functional. What was most appreciated was their eye for aesthetics while staying in the style of the 100 year old home, yet using updated materials. Their directions and recommendations for tile selection were terrific. Scott even managed to reglaze the original sink and get the faucets working properly. We would have them do work in our home any time and will have them back next year to work on another bathroom project. The estimate was completely in order. We cannot imagine a better outcome.

They were wonderful. They took into consideration our budget and the gave us tips on how we could save money. They gave us ideas on how we could do better projects in the future. We are going to use them for our next bathroom project.

Overall, the job went really well. We were extremely happy with the job. The tile turned out beautiful. The only issue we had was that he was a little hard to get hold of. The work was really good. Once they got the tile and started the job everything was okay.

A perfect job with a beautiful outcome.

The work was excellent, and we were very pleased. We would have him back again.

We picked out tile from Architectural Brick and Tile located at 106th St. and I-69. We needed an installer, and Scott Server was one of several recommended by the store. Scott came to our house and measured, then provided us with the estimated cost for the tile (approximately $1300) as well as labor (approximately $700) costs. When he was at our house, he indicated that the business consisted of himself as well as one employee and that they were the two individuals who would be completing the installation. Scott, with our consent, ordered and paid for the tile with the agreement that if the install was delayed, we would pay for the tile cost then the remainder once the install was complete. The tile was expected to take 4-6 weeks to come in to the store. Scott called us at the end of September to schedule the installation. We were actually able to set it for the very next week. Scott showed up on the first day with two other workers. We left one of our mothers at our house so they could have access. They showed up over 30 minutes late (although they did call), and Scott did not participate at all in installing the tile. During our initial meeting, we discussed removing a piece of wood trim from underneath our kitchen window sill (per Scott's suggestion). When we came home after the first day, the wood trim was still in place and tiles were abutting it. We also found numerous cigarette butts in our recycling bin in the garage along with a bunch of trash and junk/broken pieces of tile. We called Scott to discuss our concerns. He said he would address the smoking of his crew members as well as the wood trim. Upon arrival the next day, our mother had to address the smoking because Scott had not. The workers said they had no idea not to use our recycle bin as a trash can. The second day we came home, and the tile itself looked great with a couple of exceptions. There were two or three places where the same color of tiles were placed adjacent to each other. Once again, we notified the workers, and they removed and replaced several pieces prior to grouting. The wood trim was removed and the tile was great underneath the window, but they left a large gash in the edge of the remaining window sill that we will now need to paint. Finally, we appreciate that the workers tried to clean up after themselves; however, they put all the loose trash into the outdoor bins, so that now we have to clean those out because they are covered in dust and grime. Overall we are happy with the finished product, but all of the other annoyances are why we assigned a lower grade.

It went well. We had others look at the project, who didn't respond with an estimate. The project was difficult, because the tiles were historic, and compatible tiles were hard to find. Scott gave several recommendations on where to look for tiles.

Scott took the time to evaluate the damage and found a solution that is not only beautiful, but in keeping with the original style. His craftsmanship is excellent. He is professional, skilled and creative. It was a pleasure to work with thim. I is with the highest regard that I recommend Scott Server for exceptional tilework.

Our new kitchen had a granite countertop. We did not use granite backsplash, because we liked the look of tile from countertop to upper cabinet bottom. We selected a glass tile from Arch Brick and Tile, and contacted Scott with Pillar for a quote. His estimate showed he knew the product and the application. He suggested little details for where the tile should begin and end, quite helpful. He offered advice on grout color as well. We agreed on the price, and the tile was ordered. It came in as promised, and the installation was scheduled. He worked quietly, and got as much done in each day as possible. It took three half days, to complete the job. When we noticed a few chipped tiles, he came out the next day to replace and repair the grout. Nice job.

Very professional, pleasant and knowledgeable. Arrived right on time each day, and finished as promised. The tiling looks beautiful!

ALL WERE PLEASANT TO WORK WITH, ON TIME, CLEANED UP WORK AREA DAILY, AND COMPLETED WORK ACCORDING TO TIME SCHEDULE AS PLANNED. WOULD HIRE AGAIN.

THE DESIGN WAS PERFORMED BY A DESIGNER AT ARCHITECTURAL BRICK AND TILE, AND HE DID A GREAT JOB. THE INSTALLATION WAS PERFORMED BY SERVER TILE. THE INSTALLATION TEAM WAS PROMPT AND EFFICIENT, AND WERE CAREFUL WITH THEIR WORK.

QUALITY OF HIS WORK WAS UNSATISFACTORY AND WAS VERY UNPROFESSIONAL IN DEALING WITH PROBLEMS. THE PROBLEMS WITH THE FLOOR REMAIN UNRESOLVED.

SCOTT WAS VERY RESPONSIVE AND PROFESSIONAL. HIS STAFF WORKED METICULOUSLY, AND WERE FRIENDLY AND EASY TO HAVE AROUND THE HOUSE. QUALITY OF WORK IS EXCELLENT.

WE WOULD DEFINITELY HIRE SERVER TILE AGAIN FOR OUR NEXT TILING JOB. THEY DID AN EXCELLENT JOB, FROM PERFECT TILE CUTTING AND PLACEMENT TO FINISHING TOUCHES (GROUT).