SELECT SEWING SERVICE

Sewing Machine Repair, Alterations/Sewing/Decorating

About us

Family Owned & Operated since 1952. In House Service for all brands of sewing machines and sergers. Award Winning Dealer for Pfaff, Elite BabyLock Dealer and Elna. All sewing machine accessories, threads and notions. Dealer for Horn of America Cabinets and Koala sewing studios. Creative sewing, quilting, embroidery and software classes. Guest sewing teachers and special events throughout the year.."We're not Happy until you're Happy!"

Business highlights

73 years of trusted experience

Services we offer

Free estimates for sewing machine service. All service is completed in store, by factory trained & certified technicians with over 30 years experience. New sewing machine sales. Our staff completes yearly certifications to sell and train on the sewing machines and software that we sell. Owners Lessons included with all machine purchases.

Services we don't offer

In Home Repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 181 reviews

Kathleen R.
09/2013
5.0
sewing machine repair
  + -1 more
They repaired the machine in the time frame they indicated they would. I found them to be professional, knowledgeable and the store has a lot attachments and products such as bobbins that other stores don’t have. I wish there a store like theirs near me now.
Description of Work: They repaired my Pfaff sewing machine. I dropped off the machine and they had it ready for me in about 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Joyce M.
09/2013
5.0
sewing machine repair
  + -1 more
The got the machine back to me in the time frame they indicated they would. The offer reasonable pricing and are very professional and knowledgeable. Scheduling the appointment with them went smoothly.
Description of Work: They performed regular main on my Pfaff sewing machine. I dropped the machine off and picked it up a couple weeks later . I original purchased the machine from them and have used their service for 10 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa L.
09/2013
5.0
sewing machine repair
  + -1 more
They are very professional. They had my machine back to me in 10 days and completed the work within the given time frame. The machine has been running smoothly since.
Description of Work: The performed an annual service on my Baby Lock sewing machine. I’ve used their service for 13 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don M.
09/2013
5.0
sewing machine repair
  + -1 more
I knew the machine I wanted, one that would do embroidery, etc. They offered schooling on how to use the machine at no charge. They seem very knowledgeable, professional and polite. They don’t do the work that other shops would do. Whatever you need, they have. I’m always getting updates from them on the computer.
Description of Work: I purchased a Baby Lock sewing machine from them. They have helped me for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana W.
09/2013
5.0
sewing machine repair
  + -1 more
I purchased the machine from them 3 years ago and they are the only dealer I have tune-ups performed at and the only dealer of Pfaff sewing machines in Indianapolis. I use the machine a lot so I have the recommend annual cleaning performed there. They are very knowledgeable and I feel comfortable with their service. If there are any upgrades to the machines they automatically upgrade the machine’s parts during the annual tune-up, which is something I appreciate.
Description of Work: They performed a tune-up and cleaning of my Pfaff Quilt Expression 4.0 machine for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

SUSAN M.
09/2013
5.0
sewing machine repair
  + -1 more
They completed the work in the time frame they indicated they would. In the past, they saved me money from dissuading me from buying a new machine and because of this I feel that they are a very honest company. They’re very knowledgeable about their products and they’re respectful if you don’t decide to buy something. They can answer whatever questions you might have.
Description of Work: They repaired my Pfaff sewing machine. It was not working when I brought it in and they repaired it and it has been running smoothly since. I’ve been using their service for 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara R.
09/2013
5.0
sewing machine repair
  + -1 more
They completed the work while I waited. He was great. I was in the middle of a project and the fact that he could complete the work so quickly was great. The prices were very reasonable, he seemed knowledgeable an I would recommend his services to others.
Description of Work: He corrected the tension and cleaned some thread out of the machine. He sewed out a design to make sure the problem was corrected. He completed the work in about an hour and a half.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Jim & Marti F.
09/2013
5.0
sewing machine repair
  + -1 more
They completed the repair in the time frame they indicated they would. They were very knowledgeable and offer reasonable prices. I would definitely use their service again, if needed.
Description of Work: My sewing machine had stopped working and they were able to repair it. It's been running smoothly since.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty S.
09/2013
5.0
sewing machine repair
  + -1 more
They did a very good job and I am very pleased with them and the machine has working smoothly since.
Description of Work: The right needle was broken. I brought the broken piece in and they fixed the machine for me. It took them six weeks to get the machine back to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Eugene B.
09/2013
5.0
sewing machine repair
  + -1 more
They were very professional and the owner of the shop is who made the repair. They were very accommodating in being able to get the repair made so quickly. They offer reasonable prices. We also purchased our new machine with them and they put the amount of the repair towards the new machine. We have been very satisfied with them and I would recommend their services to others.
Description of Work: The machine stopped running. They repaired the machine right away and the repair held up for a few weeks. Once the machine stopped working again, we decided to replace it as it was 25 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Lois Z.
09/2013
5.0
sewing machine repair
  + -1 more
They made the tune-up and got the machine back to us in a fair amount of time. They are very professional and offer fair pricing.
Description of Work: They provided a tune-up on our Viking sewing machine. Ten years later, the machine is still functioning smoothly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda A.
09/2013
5.0
sewing machine repair
  + -1 more
I expected to have to leave my machine for weeks but the owner delved right in to see what needed to be done so he could give me an estimate. As it happens it was a fairly simple problem to solve and they did it right away. They really seemed to know my machine and how it was programed. They suggested a tool which was a great help and I have been using it. I was so happy that I signed up for a class to learn more about using my machine. Fabulous service!!!
Description of Work: Examined my machine and reprogramed part of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Sharon G.
09/2013
5.0
sewing machine repair
  + -1 more
Jim and Karen Bennett are awesome. Have dealt with them for over 15 years. Service, products, classes always outstanding. Only place I would go for sewing machine repair.
Description of Work: Updated sewing machine and installed new upgrade which I purchased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ken S.
08/2013
5.0
sewing machine repair
  + -1 more
They looked at the machine, made a couple of adjustments. Sewing machine works great. They did not charge for this service!!!
Description of Work: Took sewing machine to them because it would not run.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave and Liz H.
06/2013
5.0
sewing machine repair
  + -1 more
They are very professional and knowledgeable. The quote they gave us was what we were charged. Our only comment is don't be in a hurry, as the machine was repaired until late January of 2013.
Description of Work: Repaired our Viking sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$281.85

Dawn C.
06/2013
5.0
sewing machine repair
  + -1 more
very professional, sat with me for aprox. 30 min. to show me features on the machine, even allowing me to try it ou right there.
Description of Work: sold me a sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

ROB & SARA N.
06/2013
5.0
sewing machine repair
  + -1 more
As soon as I brought it in, they immediately began working on it. It wasn't long before the technician realizes that a tiny part (about the size of a pea) was missing. He could not get a part number then because the Viking Husqvarna website was down. However, the next day I got a call to say that the machine was fixed. I was delighted! The technician also recommended that I have the machine thoroughly serviced, and I made an appointment for that on the spot.
Description of Work: They figured out why the bobbin on my 20-year old sewing machine wasn't working properly, and replaced a missing part . All they charged me for was the cost of the part, so my bill came to $5.25.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Kathie C.
05/2013
5.0
sewing machine repair
  + -1 more
I called Angiies List to see who they reccomed. Select Sewing had the most positive reviews. I calle andthey said any time. I went in and he repaired my machine and charged me $25.00 and e offered to show me the machines they sell and the attachments and the ease of sewing. The owner took a lot of time showing me so much about sewing.
Description of Work: I walked in and they fixed it while I waited, explained the problem as he fixed it. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Kathleen W.
12/2012
5.0
sewing machine repair
  + -1 more
Prior to going to the shop, I called to get info on hours and potential length of wait time. They said wait time would depend on repair needed and status of other jobs in queue. To our surprise, we were told the repair could be done right away. We were able to pick the machine up that same day.
Description of Work: Singer Sewing machine light was not working. They replaced the light assembly and the spool pin (which they noticed was missing).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Sheryl M.
02/2012
5.0
sewing machine repair
  + -1 more
I'm not waiting in line. They usually check my sewing machine within 3 to 4 days. Joe makes sure my machine's running properly. I feel that he goes the extra mile to provide great customer service.
Description of Work: They upkeep general maintenance on sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DANIEL C.
07/2011
5.0
sewing machine repair
  + -1 more
They do very thorough work. They are very knowledgeable, and they answer questions. I had my machine serviced elsewhere, and the mover tooth that they put in there had pretty much congealed. He cleaned the whole thing and even found things that had been overlooked by the other serviceman. I highly recommend him.
Description of Work: They repaired my wife's sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

DAVID M.
07/2011
5.0
sewing machine repair
  + -1 more
I have two sewing machines and I took one of them. They were very thorough. They showed me exactly what the issues were with the sewing machine and demonstrated all of that. They really took their time with me when I went in with the sewing machine. Mine is an old machine that my mother had. I don't remember how long she's had it and she quit sewing with it for quite a long time. It was an old machine and it basically needed to be cleaned and some things needed to be repaired as well. They went through from A to Z while I stood there. They showed me what was wrong with it and what needed to be done. They got my approval for every single thing they were going to do. They let me know what each component's cost was, so I could see how they were getting to the price that they ended up with. I asked them what would it cost me to get a comparable machine and they told me to give them a kind of machine that my mother had or more in that line was about $1000. It really was worth for that particular machine. They had some of the other machines which they showed me for what I would be paying something that was well built as this one is. The price was a lot for a sewing machine but I knew what they were doing and it does take a lot of time because it's time consuming work.
Description of Work: I used Select Sewing Service in April to repair my sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DONALD & ELEANOR W.
12/2008
1.0
sewing machine repair
  + -1 more
I bought a machine from them and had problems with it. They told me it needed a new feed dog. I paid to have it replaced. Recently I had problems with it again and they replaced the same part a second time and charged me 384.00. I paid for part of the bill. They oiled my machine. I took it to a Viking Dealer and they said that these machines didn't require oiling. When I told them who I was having problems with they just shook their head and said they have seen problems like this before.
Description of Work: I bought a viking machine from them and had service done on it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$384

Response from SELECT SEWING SERVICE
Thank you for the feedback. We make every effort to provide honest advise of parts that need replacing on sewing machines. Every machine is different and parts wear out faster based on what material they are made of.

Jo L.
10/2008
5.0
sewing machine repair
  + -1 more
They fixed it and did it efficiently and they were very nice about everything. Then when I had a secondary problem, I took it back to them, the problem was my fault, and they would not charge me because they said it was under warranty.
Description of Work: I took my ancient seing machine here to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jo L.
07/2008
5.0
sewing machine repair
  + -1 more
They did a great job and knew what they were doing and they were very helpful.
Description of Work: Repaired sewing machine for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

2415 E 65TH ST, Indianapolis, IN 46220

www.selectsewingservice.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewing Machine Repair,
Alterations/Sewing/Decorating

FAQ

SELECT SEWING SERVICE is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

SELECT SEWING SERVICE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, SELECT SEWING SERVICE offers free project estimates.
No, SELECT SEWING SERVICE does not offer eco-friendly accreditations.
No, SELECT SEWING SERVICE does not offer a senior discount.
No, SELECT SEWING SERVICE does not offer emergency services.
Yes, SELECT SEWING SERVICE offers warranties.
SELECT SEWING SERVICE offers the following services: Free estimates for sewing machine service. All service is completed in store, by factory trained & certified technicians with over 30 years experience. New sewing machine sales. Our staff completes yearly certifications to sell and train on the sewing machines and software that we sell. Owners Lessons included with all machine purchases.
In Home Repairs

Contact information

2415 E 65TH ST, Indianapolis, IN 46220

www.selectsewingservice.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM