Description of Work: Problem solved within the first five minutes. Very pleased in all respects. Will be happy to use him again. Recommend highly. I'm a Mac person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
JORDAN L.
01/2006
5.0
computer repair
 + -1 more
Initially, I was not told that if you have a 1pm appointment, it means they'll show from 1-2pm, so that was annoying and we rescheduled. They showed up about 15 min into the hour and got to work. The repair was actually a fairly simple one, but since I didn't know how to do it, I can't complain. The man downloaded some free anti-spyware software to my PC and fixed all the problems. Would have been nice if he talked a bit more and let me know what it was he was doing. **Price is for one hour's work.
Description of Work: After OS reinstallation that I did, the computer was running very slowly. Internet connection was fast, but scrolling around was painfully choppy. Also, DVD wouldn't play and closing the lid then reopening wouldn't bring it out of sleep mode. It just stayed blank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
MAY L.
09/2005
5.0
computer repair
 + -1 more
TECHNICIAN ERNIE WAS ON TIME, DESCRIBED MY ISSUE TO ME AND THEN FIXED IT WITHIN AN HOUR. HE WAS VERY FRIENDLY, POLITE, AND PROFESSIONAL. HE ALSO SHOWED ME SOME WAYS TO PROTECT MYSELF FROM SPYWARE AND VIRUSES, AND SECURED MY NETWORK TOO FOR NO EXTRA MONEY.
Description of Work: FIXED MY MAIL ISSUE. MAIL WAS GOING INTO THE DELETED WHEN IT WASN'T DELETED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
DAVID K.
08/2005
5.0
computer repair
 + -1 more
THEY WERE ON TIME, EFFICIENT, AND COURTEOUS. THE OWNER OF THE FRANCHISE STOPPED BY TO MAKE SURE THAT I WAS HAPPY WITH THE WORK. THE PRICE WAS COMPETITIVE AND THEY HELPED ME UNDERSTAND HOW TO KEEP MY COMPUTER WORKING BETTER.
Description of Work: THEY REMOVED VIRUSES AND SPYWARE AND INCREASED MY COMPUTERS SPEED BY OPTIMIZING THE SYSTEM. SHOWED ME HOW TO PROTECT MYSELF FROM SPYWARE AND VIRUSES.
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Service Categories
Computer Repair
FAQ
RESCUECOM is currently rated 5 overall out of 5.
No, RESCUECOM does not offer free project estimates.
No, RESCUECOM does not offer eco-friendly accreditations.
No, RESCUECOM does not offer a senior discount.
Yes, RESCUECOM offers emergency services.
No, RESCUECOM does not offer warranties.
RESCUECOM offers the following services: ON-SITE COMPUTER REPAIR AND SOLUTIONS FOR BOTH BUSINESSES AND THE HOME USER.