Mr. Rooter Plumbing of Indianapolis & Central Indiana

High 5 to Luke for his support plus his assitance and focus, and pleasant disposition to get the work done. I'm very pleassed and thankful.

Everything went well. Tried the less costly fix first.

the guy who came out, looked at the project, gave me a price of over $1000 to do it and basically said, take it or leave it. No other options, no other possibilities, tear into the wall, tear off the tile and we don't fix the tile.

I had a faucet that broke and I could not turn off the water or get the main water valve turned. They helped me out in an emergency. I will contact them to get the faucet replaced ASAP.

Very pleased with the work and professionalism.

When the serviceman arrived, he told me that in order to perform the replacement, he would be cutting a hole in the drywall in my foyer. That's fine, but he quickly followed up with stating that he was not responsible for clean up or repairs and would be leaving a gaping hole in my wall. He then proceeded to tell me that I also would have to pay minimum of $238.00 in addition to the $219.00 that I had already paid. I told him that I was not going to pay anything in addition to what I had paid already. He said he couldn't do the job then and left. I found another plumber the next day who did the job in its entirety for $228.00. AND he repaired the hole in the wall beautifully.

Good results with some minor issues with appearance

The water heater installation was adequate. They could have been more professional. They put the water heater on the carpet without any protection before installing. They asked me for my own towel to mop up water from the floor. They did not wear booties.

The came on time and removed the old water heater. When they brought the new unit in to install, it was 2 inches larger than the older unit and would not fit in the opening. So, they had to take it back and get a smaller unit. It was a little inconvenient to add a couple hours to the whole process, but it was understandable with the given circumstances. Once they arrived with the smaller unit, it went in quick and easy. Problem fixed!

Did a great job. Quick and knowledgeable.

Great....no more leaks and an efficient 4 nozzle faucet was added for multiple purpose use.

Don't be fooled into using a "deal" because there has been upcharges with mine and a couple of others that I have heard that tried to use the advertised "deal". (Also, note... I have used many of the Angie's list deals in the past with no further funds required.) Beware before making this purchase.

expensive. Had to pay extra what would have paid outright to another company

Without a hitch!!! Very professional. I used an Angie's List Big Deal.

service provider called me on time to schedule an appointment. He analyzed me problem over the phone and informed me that I didn't need a new faucet, just an adapter on my unit which I purchased at home depot for $11.00 and now everything works great. I appreciate him saving me hundreds of dollars, he could have just ripped me off you know. If I need some work done in the future, I will definitely give this "honest" company a call.

They did the job quickly and easily.

It went really well. The guys were very upfront about estimating the type of work and how much it could cost (high and low ball) and that their estimates might change after they got under the house and got a better idea of what was going on. It ended up not needing as much done as they originally thought, so it also ended up being cheaper. Everything is holding up really well, though and the guys were all a pleasure to deal with. I'm very satisfied with the entire experience.

The workers were punctual and professional. The job went fine. A minor inconvenience on the clerical side, as we were double charged. However, the company caught their error and is fixing it.

We used one of the "Big deals" Angie's List offers for $99. It took the serviceman less than one hour to replace the faucet. We were amazed they wanted to charge an additional $250 after paying for the "big deal". We had an identical repair a couple years ago and the total was $99 for the "big deal" and $63 additional. I let them know and the earlier service was completed by an A-rated Angie's List service provider. The serviceman called and was able to get the price lowered to an additional $109. We will use the earlier service next time.

All went smoothly. The plumber came within the expected time frame, worked efficiently and completed the job to our satisfaction

Our tech Triston was very courteous and explained things in an understandable way.

I always call them if I need anything plumbing. One guy came for the work and he left the area very clean. It took him about half an hour.

They recommended replacing a section of line that would have only repaired a single faucet and cost nearly $1000, and did not include the softener replacement which was another $1000 or so. Got a second opinion and was able to get a new softener and a much less invasive (and less expensive) repair from another company for less than $1200.

It turned out I was a little astounded to find out it was an expensive deal. I thought I got $200 worth of work and I ended up paying an extra $255. The way they priced it, it was a strange deal and I didn't get what I thought was worth the money. I apparently didn't read the fine print on the deal. I wasn't happy. He said it's the way plumbers price. I will not use them again. I think what he did was OK, it was just a surprise.

They did an excellent job, it was a great experience.