Merry Maids of Indianapolis

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THREE PEOPLE CAME AND WORKED HARD. THEY WERE NEAT AND CLEAN. THEY HAULED AWAY ALL OF THE TRASH. THEY BROUGHT ALL THEIR SUPPLIES AND MOVED ALL THE FURNITURE AWAY FROM THE WALLS. THEY WERE PRETTY THOROUGH. I WOULD BE GLAD TO HAVE THEM AGAIN.

I REQUESTED THE SAME PEOPLE COME EACH TIME, BUT EVERY TIME THEY WERE DIFFERENT. THE SERVICE WAS NOT CONSISTENT AND THEIR PRICING WAS NOT FAIR

BASED ON QUICK RESPONSE TO ESTIMATE REQUEST (NEXT DAY!) AND FIRST TIME CLEANING (THE FOLLOWING WEEK), I'M PLEASED. PRICE IS REASONABLE AND EVERYTHING WAS CLEANED AS ADVERTISED AND NOTHING LEFT OUT OF PLACE. I WILL BE VERY HAPPY IF THIS LEVEL OF SERVICE CONTINUES.

I TELL THEM ALL I NEED DONE THEY DO IT AND MORE.

ONE TIME CLEANING OF THE KITCHEN, BATHROOMS, LIVING ROOM, DINING ROOM AND FAMILY ROOM. THE JOB WAS NOT DONE WELL, A SHOWER DOOR WAS DAMAGED AND THE COST WAS EXTREMELY HIGH. HOWEVER THEY WERE SENT BACK TO CLEAN AREAS THEY MISSED THE FIRST TIME AND THEY ARE SUPPOSED TO REPLACING THE DOOR. SO FAR I'M GIVING THEM THE BENEFIT OF THE DOUBT. WE'LL SEE.

THEY FAILED TO WASH PATIO DOORS, DUST LIGHT FIXTURES AND MOVE SOME FURNITURE. I WOULD PROBABLY NOT HIRE THEM AGAIN. I DID NOT REQUEST THEIR RETURN TO FINISH THE WORK. WE HAD A GUEST ARRIVING THE NEXT DAY.

VERY PROFESSIONAL, NEVER HAVE CANCELLED OUT ON ME. VERY THOROUGH.

DECIDED TO USE A FRIENDS CLEANING LADY

I HAD HEARD THEY WERE GOOD, BUT I WAS VERY PLEASED AT THEIR THOROUGHNESS. THEY WORKED CONTINUOUSLY, BUT WERE NOT RUSHING!

IT WAS A PLEASURE TO HAVE THEM. THE WHOLE EXPERIENCE, FROM PLACING THE (LAST MINUTE) CALL, TO MEETING THE ESTIMATOR, AND MEETING THE CLEANING CREW WAS 100% PROFESSIONAL. I WAS PRESENT DURING THE CLEANING. VERY ACCOMMODATING. WOULD USE THEM AGAIN.

LISA CAME OUT AND GAVE ME AN ESTIMATE WHEN SHE SAID SHE WOULD. ALTHOUGH I WAS LOOKING FOR LONG TERM SERVICE, I WAS HAVING COMPANY AT THE END OF WEEK AND DID NOT EXPECT THEM TO BE ABLE TO START BEFORE THEN. SHE WAS ABLE TO SCHEDULE A CREW IN VERY QUICKLY AND THEY DID A GOOD JOB. WILL CONTINE TO USE. PRICE IS FOR 6 ROOMS AND 1.5 BATHS.

GAVE ME AN ESTIMATE ONE DAY AND CLEANED THE NEXT, BUT THAT DOESNT EXCUSE THE TERRIBLE JOB THEY DID. I HAD SOME NEW OUTLETS INSTALLED AND THERE WAS SAWDUST RESIDUE FROM THE WORK, AFTER THEY CLEANED ALL OF THE SAWDUST WAS STILL THERE. THE HARD FLOORS WERE CLEAN AND NICELY DONE, BUT THE WINDOWS WERE SMEARED AND THE CARPETS WERE POORLY VACUUMED. IT WAS VERY EVIDENT WHERE VACUUMING HAD BEEN DONE AND THEY OBVIOUSLY HAD PUT LITTLE OR NO EFFORT INTO VACUUMING OUT OF THE MAIN PATHS. I CALLED TO COMPLAIN AND THEY DID SEND ANOTHER GIRL OUT, BUT SHE ONLY VACUUMED ONE ROOM AND THEN LEFT, DIDNT EVEN SWEEP UP THE SAW DUST THAT HAD PREVIOUSLY BEEN MISSED. I AM VERY UNHAPPY WITH THE SERVICE THEY PROVIDED AND WOULD NEVER CONSIDER CALLING THEM AGAIN. THE LADY THAT CAME OUT AND TALKED TO ME TO SCHEDULE THE SERVICE WAS VERY PROFESSIONAL AND RESPONSIVE, THE CLEANING, HOWEVER, WAS NOT GOOD.

THEY ARE WONDERFUL. THEY PROVIDE THEIR OWN MATERIALS, INCLUDING SWEEPERS, CHEMICALS, ETC. THEY ARE VERY ACCOMMODATING. THEY HAVE DONE A BETTER JOB THAN OTHER COMPANIES.

THEY WERE A LITTLE LATE GETTING TO APPOINTMENT, AND THE PRICES WERE A LITTLE HIGH, BUT THEY DID GOOD WORK.

SERVICE WAS INADEQUATE. THEY BROIKE OFF AN ELECTRICAL PLUG INSIDE THE OUTLET AND DIDNT INFORM THE MEMBER.

SINCE THEY DO NOT SEND THE SAME TWO REPRESENTATIVES TO CLEAN MY HOUSE EACH TIME, THE RESULTS ARE VARYING. SOME WEEKS, I AM MUCH MORE PLEASED THAN OTHERS. I WISH THERE WAS MORE CONSISTENCY. THEY HAVE ALWAYS BEEN RESPONSIVE WHEN I HAVE HAD COMPLAINTS.

WHILE THEY DID A FAIRLY GOOD JOB CLEANING, THEIR CLEANERS LEFT A RESIDUE. THEY RUSHED THROUGH THE JOB AND DIDN'T ALWAYS DO A THOROUGH CLEANING.

CLEANED ONLY PART OF WHAT WAS AGREED ON DURING INITIAL ESTIMATE VISIT. CLEANED ONLY FOR 1 HOUR. INSTEAD OF THE AGREED 2 HOURS. BAD JOB CLEANING. SKIPPED ONE BEDROOM COMPLETELY. VERY BAD SERVICE FOR THE FIRST TIME CLEANING MY HOME.

THEIR OVERALL WORK IS SATISFACTORY. HOWEVER, FOR THE PRICE I PAY, I EXPECT MORE. ONE THING THAT REALLY BOTHERS ME IS THAT THEY HAVE LET THEIR CAR LEAK OIL ALL OVER MY DRIVEWAY TWO TIMES AFTER TELLING THEM TO PARK IN THE STREET.

USED FOR 8 1/2 YEARS. DIFFERENT CREWS ALWAYS CAME; SOME WERE GOOD, SOME WERE AWFUL. TOTALLY INCONSISTENT.

HAVE DONE EXCELLENT JOB AT A REASONABLE PRICE SINCE 1991 AND VERY FLEXIBLE IN THEIR SCHEDULING

FIRST TIME THEY CAME WAS 2 WEEKS AGO. SENT 2 GIRLS. SMEARED STUFF AND USED DIRTY CLOTHS. 2ND TIME THEY CAME, ASKED HER TO SWEEP SMALL SECTION, SAID IT WASN'T IN THEIR CONTRACT AND HE HAD CHECKED WITH CO. BEFORE HIS REQUEST.