Handyman Connection of Carmel

Very professional and reliable. Showed up on time and finished in time. Good to work with.

It went quite well.

Prcie was great, and the service was excellent.

It turned out just fine. They did a great job on it. They were easy to talk to. They came out early and looked at the work and they estimated what it was. I think it was a customer friendly service.

I don't think I would use them again. I have noticed that one of the tiles is loose. He was supposed to hook up the toilet and he said he didn't do that. He said the shutoff valve was leaking. He didn't seem to be able to do things. We had used them before and the guy was very good. I requested him again but they said he had retired. He was too young to retire so I imagine he left the company. The problem depends on who they have working for them. I told them I wasn't going to pay their price and he kept cutting it down and cutting it down. They come out right away when I called them. It was within 24 hours. The guy was nice enough but it appeared that he was having other issues. It is hard to evaluate them because it depends on who comes out.

It was very good. My husband took care of it; he said the bill was reasonable. I don’t think there were any hidden charges. They have to come out again but that’s not because…you know, because it was like a 2 fold thing. We wanted them to do an additional estimate on another job and they have to kind of…something have to dry before they could finish the job. When they came out the second time, it’s not like we were charge again. We were quite happy with the work. The guys were very personable and very pleasant. They seem very honest, in that, the second job that they gave us an estimate for, they frankly said that, I mean, I don’t want to get them into trouble, we could probably just do it ourselves. It would be silly for them to explain the problem rather than have some expensive work done that didn’t need to be done. We really appreciated it because they were honest enough to say “oh what you think it is, it’s not and you can handle this yourself.” We thought it was a major plumbing issue and all we really need to do is some painting. Some company would have said, “oh yes ma’am, we will come out and tear out your ceiling.” I would definitely have them again.

They did a really great job. The service was excellent and I was very happy with their work.

We did not understand when purchasing the big deal that we would need to purchase our own materials. That ended up being too big a barrier for us and we never used the big deal.

They came out pretty quick. The gentleman was polite but I didn't actually use their services because the water heater couldn't be repaired - it had to be replaced. The estimate they gave didn't include the materials; it was just for the labor.

. Zach was punctual and very pleasant and patient. He quickly knew what the problems were and even made a trip to Lowes to purchase what he would need for repairs. Definitely knows his craft. I was very pleased with his professionalism and his work. Lots of service calls now are $75 so the charge was reasonable to me.

I had a horrible experience and I had to have another company come out and redo the job for $5000. The service was inefficient, it was leaking constantly, when the other company came in, they said he should have never put that kind of flooring in the shower. They had to take it out, gut it and start all over again. They were supposed to take 2 weeks, and they took 3 or 4 months to complete the service. It was leaking, and he kept on recaulking and that wasn't the problem. I would never use them again. I am sure not all the people they have are bad, but the one I had was incompetent. The price was good, but I had to go and get all the tile and everything myself.

Did not show up for scheduled appointment or call to say they would not be coming out.

Handyman Connection was good. He actually greatly re-made our outdoor lamp because it had corroded. He did really good. He was a little bit late which followed me, but he did such a great job. He completely fixed this light for us.

The work went smoothly and on schedule. He finished up and cleaned up afterwards. I really do enjoy watching craftsmen. So skilled it looked effortless. Will use this company again.

The repair went well and looks good. I had to provide all of the materials and do all of the preparation. But for the cost, it was fair. And the carpenter cleaned up afterwards and left everything stacked nicely. The experience was a little less personal than I typically like.

It went kind of smooth. We had a little slip up. The handyman gave me a cheaper quote for changing my lights. They got it resolved and fixed my lights without any additional cost. The guy that came seemed very thorough and was very professional. He did good quality work. It was management that did not do a good job with the customer service. I think that it was a fair price. I would not use them again.

We paid the full price despite the fact that several jobs were not finished. Some of the curtain rods had to be rehung--by us! We had quite a job to reposition them and patch the walls. This was just what we had wanted to be done. The closet door does not shut properly and the plaster work was never repainted. The handyman was cordial and tried to finish everything, but the overall experience was not as professional as we might have hoped.

I liked the service was because it was excellent.

They were extremely helpful and courteous.

They did a great job. Everything was great. He came, showed up on time to fix the door, he explained what the problem was, why I kept sticking and he repaired the door lock.

After using two different stain colors, the color is not right. The responsibility of color choice was ours but there was no counseling or recommendations for it. They just did the job.

Rich was very prompt and personable. He did both jobs well and in a professional manner. We were very pleased with his service. He also helped us evaluate the different available discounts and coupons in order to get us the lowest possible price. We would definitely use Handyman Connection again.

I had agreed to an initial evaluation approximately three weeks prior on a Saturday morning. The day that the handyman was suppose to come, he did not show nor did I receive a call. I stayed at home the whole morning waiting, and I left several voice mails with the agency. I did not receive a return phone call until the following Monday from the receptionist. She reported that they had installed a new system, and it failed to deliver the message to their handyman. The service was re-scheduled for that day because I was off from work, and their handyman presented. He provided an estimate. I scheduled the work for 2/14/14 because I preferred to buy the materials at a local hardware store to offset the cost. The receptionists called 24 hrs in advanced to confirm the appt time, and the handyman called when he was approximately 15 minutes from my home. He completed all of the work, and it was excellent!! Outside of the inconvenience in the beginning, I would recommend and use the company again. I would opt for the same handyman because his workmanship was great! The only drawback is that I should have been offered an additional discount because of the poor customer service initially.

The weather stripping is the only job I was not thrilled with. The strip is not thick enough, so cold air comes in. Two different men tried to fix this. It looks nice, but doesn't help my problem. Everything else was nicely done.

Price above is approximate as this experience happened several years ago. During installation, they left several times for hours to get parts they didn't bring at the beginning of the day and they were chronically late. After installation, the sealant came apart after a week. We called management, who went out to repair it, stating that this would be the one and only repair. Well, his work probably lasted two weeks. A couple years later, we had everything re-done.