Glendale Automotive

DID NOT HAVE AN APPOINTMENT SO TOOK A COUPLE OF DAYS TO GET REPAIR WHICH I WISH COULD HAVE BEEN A LITTLE SHORTER. HOWEVER, THEY DID APPEAR TO BE VERY BUSY WHEN CAR WAS TOWED IN. THE PART ALONE WAS ABOUT $490. LABOR WAS EXTREMELY REASONABLE COMPARED TO WHAT DEALER WOULD HAVE CHARGED. HE ALSO CHECKED OTHER FLUIDS AND COMPONENTS WITHOUT CHARGE AND DID NOT CHARGE FOR THE DIAGNOSIS. OVERALL EXPERIENCE WAS EXCELLENT.

WE CALLED THEM IN THE AFTERNOON FOR AN ESTIMATE, THEY SAID THEY WOULD CALL THAT AFTERNOON, BUT DID NOT CALL US UNTIL THE FOLLOWING MORNING. THEY DID APOLOGIZE, BUT I WASN'T PLEASED. WE WERE ORIGINALLY TOLD THAT WE COULD COME IN ON A FIRST COME, FIRST SERVE BASIS, THEN WE WERE TOLD LATER BY ANOTHER TECH THAT WE NEEDED AN APPOINTMENT. THEIR WORK QUALITY WAS GOOD, SO WE WOULD PROBABLY USE THEM AGAIN.

WE HAD TO GO BACK, TO REPLACE THE REPLACEMENT STARTER, THE NEXT DAY BECAUSE I WAS TOLD THE FIRST STARTER WAS "ON THE SHELF TOO LONG"??? THEY DID PAY FOR THE TOWING, BUT WE ENDED UP WASTING VALUABLE TIME WAITING FOR TOWING AND PICKING UP THE CAR, LATER THAT DAY, AGAIN.

TOOK TWO CARS TO HAVE LOOKED AT. THEY SAID BOTH CARS NEEDED EXTENSIVE WORK. DECIDED NOT TO HAVE WORK DONE BECAUSE OF EXPENSE. GLENDALE VERY NICE AND GAVE SOME HELPFUL IDEAS AS TO WHAT WE COULD DO AND SHOULD DO WITH MAINTENANCE OF ANY CARS. LET US KEEP BOTH CARS ON THE LOT UNTIL WE COULD HAVE TOWED. DIDN'T CHARGE FOR TIME SPENT DISGNOSING PROBLEMS. WOULD GO BACK WHENEVER WE HAVE ANOTHER CAR THAT NEEDS SERVICING.

VERY PLEASED WITH MY FIRST EXPERIENCE AT GLENDALE AUTOMOTIVE. WORK DONE IN A TIMELY, THOROUGH MANNER. STAFF FRIENDLY AND KNOWLEDGEABLE. I WILL RETURN FOR FUTURE AUTO SERVICE.

HE CORRECTED THE HEATING PROBLEM BY GETTING AN AIR BUBBLE OUT OF THE HEATING SYSTEM. I SUSPECTED I MIGHT NEED A TUNE UP, BUT AFTER DRIVING IT, HE SAID THAT I DIDN'T. I APPRECIATED HIS HONESTY. HE ONLY CHARGED ME $30.

A GREAT JOB! I WILL NEVER GO ANY PLACE ELSE FOR MY CAR REPAIRS.

FRED, AND HIS CREW, WENT OVER THE TRUCK WITH A FINE-TOOTH COMB AND TOLD ME IT WAS IN GREAT SHAPE FOR THE TRIP. THEY EXPLAINED A FEW THINGS THAT MAY NEED REPAIRED IN THE FUTURE, DID A COMPLETE CHECK UP OF THE VEHICLE AND CHARGED ONLY $32.00. I'M STILL AMAZED. THESE GUYS ARE EXCELLENT, THAT'S ALL THAT NEEDS TO BE SAID! JOB 2: THE GUYS AT GLENDALE DID A WONDERFUL JOB GETTING MY RV READY FOR THE SPRING SEASON. NOW I FEEL I CAN GO ANYWHERE WITHOUT THE WORRY OF A BREAKDOWN OR SOMETHING HAPPENING ON THE ROAD.

EXCELLENT EXPERIENCE. ONE DAY TURNAROUND. GLENDALE CHARGED THE EXACT AMOUNT FOR THE WORK DONE. WOULD NOT HESITATE TO GO BACK TO THEM WITH ADDITIONAL WORK.

THEY MAINTAIN A VERY GOOD ENVIRONMENT FOR CUSTOMERS! PRICE IS AFTER ANGIE'S LIST DISCOUNT.

WORK WAS DONE ON TIME AND WAS LESS EXPENSIVE THAN TWO OTHER SHOPS THAT I GOT ESTIMATES FROM.

I WILL TAKE MY CAR THERE NO MATTER WHAT, IT IS A WONDERFUL PLACE. I HAVE TOLD ALL OF MY FRIENDS ABOUT THEM. THEY WORK HARD AND I LIKE THEM.

THIS WAS THE THIRD TIME I HAVE HAD A VEHICLE IN TO THEM FOR REPAIR. THEY ARE ALWAYS VERY FRIENDLY, COURTEOUS AND FAIR. I HIGHLY RECOMMEND THEM. WHAT A FIND!

I HAD NOTICED RECENTLY THAT ONE OF THE REAR BRAKES WAS MAKING SOME UNUSUAL NOISE WHEN APPLIED. I TOOK THE CAR TO GLENDALE AUTOMOTIVE TO HAVE THE BRAKE CHECKED AND TO GIVE THE CAR A GENERAL INSPECTION SINCE IT HAD NOT BEEN DRIVEN MUCH OVER THE WINTER MONTHS. I HAD MADE AN APPOINTMENT BUT THEY WERE UNDERSTAFFED ON THAT DAY AND THE WORK TOOK LONGER THAN ANTICIPATED. HOWEVER, THEY DID A VERY THOROUGH INSPECTION OF THE CAR (BRAKES, HOSES, BELTS, FUSES ETC.) AND DIDN'T CHARGE FOR IT. THE BRAKE TURNED OUT TO BE A LITTLE BIT RUSTED BUT WAS FINE OTHERWISE. I WAS VERY IMPRESSED WITH THEIR HONESTY AND THE EXCELLENT CUSTOMER SERVICE.

IT IS ALWAYS VERY SCARY TO TAKE AN OLD CAR LIKE THIS IN BECAUSE YOU ARE ALWAYS AFRAID THE REPAIR IS VERY EXPENSIVE. THE FOLKS AT GLENDALE AUTOMOTIVE WERE VERY INFORMATIVE, PERFORMED THE WORK ON TIME AND FOR FAR LESS THAN I WOULD HAVE ANTICIPATED. I TRUST THEM TO DO HONEST WORK AT A REASONABLE PRICE. AS A SIDE NOTE...WHILE THE CAR WAS IN THE SHOP, THEY QUOTED SOME ADDITIONAL EXHAUST WORK THAT IS NEEDED. A LOCAL AUTO DEALER HAD JUST QUOTED OVER $500 TO FIX THE PROBLEM. GLENDALE AUTOMOTIVE QUOTED $170 TO FIX THE SAME THING. THIS TELLS YOU A LOT.

THIS COMPANY FAR EXCEEDED MY EXPECTATIONS. I HAD BREAK WORK DONE ON MY WIFES CAR, WHICH THEY DID. THEY HAD ACCIDENTALLY MISQOUTED ME THE PRICE. I HAD NO IDEA UNTIL THEY CALLED BACK 1 MIN LATER TO TELL ME. THEY APOLOGIZED FOR THE MISQOUTE AND THEY REMOVED THE COST OF CHECKING THE ALIGNMENT WHICH WOULD HAVE COST ME $40. I DID NOT ASK FOR THIS AND THEY INSISTED THAT THEY REDUCE THE PRICE. THEY EVEN GAVE ME A RIDE HOME WHEN I DROPPED MY CAR OFF. GREAT PEOPLE, GREAT PRICE AND GREAT WORK. I WILL NEVER GO TO ANOTHER MECHANIC.

INFORMATIONAL NOTE: GM AUTOS REQUIRE THAT YOU SHUT OFF THE ENGINE WHEN FILLING THE GAS TANK OR THE SERVICE ENGINE LIGHT WILL COME ON. CLOSED PRESSURIZED SYSTEM. $30 AND A LECTURE IS APPRECIATED.

THEY WERE ACCURATE ON THEIR ESTIMATE OF HOW MUCH TIME IT WOULD TAKE AND THEY CALLED ME WITH AN ESTIMATE OF THE COST BEFORE THEY FIXED IT.

EXCELLENT WORK AT MORE THAN FAIR PRICE.

VERY GOOD SERVICE. I PLAN TO KEEP ON USING THIS SERVICE.

THEY WERE ABLE TO DIAGNOSE A PROBLEM AFTER ANOTHER LOCAL DEALERSHIP FAILED TO DO.

THE OWNER'S WIFE IS FLUENT IN SIGN LANGUAGE, EXPLAINED WHAT HAPPENED. PARTS WERE SHOWN TO ME FOR INSPECTION AND PROOF THAT THE COIL PACKS NEEDED REPLACEMENT. THEY DID NOT TAKE ADVANTAGE OF ME IN ANY WAY. OVERALL A VERY GOOD EXPERIENCE TO WORK WITH. I DEFINELY WILL COME BACK!

THEY WERE VERY ACCOMMODATING. WHEN IT LOOKED AS THOUGH IT WOULD TAKE LONGER THEY OFFERED TO PROVIDE A RENTAL CAR AT NO CHARGE TO ME AND ANOTHER TIME GAVE ME HIS OWN CAR TO DRIVE.

I THOUGHT THE VAN HAD A PROBLEM WITH THE GAS PUMP. THEY COULD HAVE EASILY INSTALLED ONE AND CHARGE ME WITHOUT TELLING ME. THEIR HONESTY SAVED ME $300.

I BELIEVE THEY WERE THE BEST MECHANICS I HAVE WORKED WITH IN THIS CITY. I AM A RETIRED AIRCRAFT MECHANIC, SO I AM VERY PICKY. I ALSO HAVE A CLASSIC CAR. NO ONE ELSE WILL EVER WORK ON MY CARS AGAIN BUT THESE GUYS.