Description of Work: General maintennace, oil change and tire rotattion. alsio cleared an check engine warning light.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
PAGE S.
04/2015
5.0
auto repair
 + -1 more
I have used them for 15 years. The workers are great and it is a family owned business. They finished the work in one day and the waiting room is ok.
Description of Work: I use Glendale Automotive. I had the frontend and oil worked on one care and the other car was oil change and assessment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Daniel J.
03/2015
5.0
auto repair
 + -1 more
I love Glendale Automotive. They have earned my trust time and time again by not trying to oversell, delivering great customer service, and providing lower than average prices. I recommend them to everyone I know.
Description of Work: Replaced AC Compressor on Honda Civic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Chris E.
01/2015
5.0
auto repair
 + -1 more
Their pricing was great and they offered a great warranty on a new engine. We were very satisfied with their service.
Description of Work: They put in a new engine for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica R B.
11/2014
5.0
auto repair
 + -1 more
I found Glendale Automotive on Angie's List 2 years ago and they are my go-to shop for car problems. They are HONEST, accommodating and very skilled at car repair. My car is 10 years old and we've gone through a lot together. I have never felt taken advantage of and their pricing is fair for the calibur of service they provide. If they can't do it, they tell you. If it's not worth fixing, they tell you. If you need a ride there or home, they'll pick you up free of charge! I absolutely adore Fred and think the world of him and his guys. I recommend Glendale Automotive to all of my friends and family.
Description of Work: Tackled an alarm issue, inspected an engine noise and car vibrations. They were able to deactivate the alarm system which kept randomly going off. The could have fixed the engine issue but the cost to repair all that was wrong would be more than the car is worth. They advised I get a new car as opposed to taking advantage of me and took care of what they could.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Alison E C.
10/2014
5.0
auto repair
 + -1 more
We have been taking our cars to Fred for 4-5 years now. Our last vehicle was a 13 year old Ford Focus that we just needed to get another year or two out of. Fred has always been up front about pricing, what needs to be done, and what has to be done. All the guys that work for him are great and we really appreciate having someone we can trust to call.
Description of Work: We had a lot of work done to our Mazda last November including all new shocks and struts. The car was running great and all of a sudden it felt like the tire was going to fall off and it was wobbly. We took it to Glendale Automotive and it seems that some of the parts were bad. Fred called us and was up front about it. He told us they were replacing the parts, which were still under warranty, at no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
NANCY M.
09/2014
5.0
auto repair
 + -1 more
They were very down home and pleasant. They were also professional.
Description of Work: We went to Glendale because we had an oil light on and problems with an oil pump. They investigated that for us. They also changed the oil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Liz W.
08/2014
5.0
auto repair
 + -1 more
Replaced parts including shocks, calipers, stabilizing bar, shocks,and front brake rotor. Cleaned and adjusted front and rear brakes and aligned the wheels. There was a lot of work that needed to be done to the van, but my husband was thrilled with the results.. He told me that it drives like a new vehicle. We have built a trust with this company and feel like they charge a fair price and that they don't make recommendations unless it needs to be done. I also know that there was a back log due to a mechanic being off the week before, and yet we got our vehicle back within 2 days. I appreciate that they work around our crazy sleep schedule and don't call us during our sleep hours.
Description of Work: My husband brought his van in because the front end was "shaky" and he suspected that it would need new shocks. Also wanted the brakes checked and fixed if needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,726
Rachel T.
08/2014
5.0
auto repair
 + -1 more
I was referred to this garage by a few people, and I was very pleased with the entire process from scheduling to checkout. They were very courteous, professional, on time with everything, and I trust them. I can see being a customer here for a very long time. Thanks guys!
Description of Work: De-greased engine and diagnosed power window problem/gave quote. Follow up the next week to check for oil leaks was included.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Robert B.
07/2014
5.0
auto repair
 + -1 more
Extremely pleased with Glendale Automotive. Everyone was nice and professional, and did a thorough job inspecting and repairing my car. The "if this, then" costs were laid out in front of me all at once, so I had a clear understanding of what I was getting into. Highly recommend.
Description of Work: Throttle body air tube replacement, new oil pan, and more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Rudolph A.
07/2014
4.0
auction services
 + -1 more
surging idle issue ended. Rumbling noise emanating from front end stopped.
Description of Work: Plugs,wires,ignition coilpack rpl. Wheel bearing replaced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Ken R.
06/2014
5.0
auto repair
 + -1 more
I have been going to Glendale Automotive (Fred) for more than 5 years. I recently got rid of a 19 year old car that Fred had helped keep going. The thing that I most appreciate about Fred and Glendale Automotive is their honesty. On several occasions, they would tell me what was wrong with the vehicle and would allow me to ask questions about whether or not the repairs were safety related or operationally required or just nice to have repairs. As I didn't want to keep pouring money into an old vehicle, they understood this and helped me make informed decisions. I easily got an extra 3 years out of the vehicle because of working with Fred.
Description of Work: This last visit was to replace the power steering pump. The reason there was no cost, was because they covered it under their own "warranty". I paid to have one replaced the month prior, which happened to not be a good one. No questions asked, they put a second one in at no cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daphne H.
06/2014
5.0
auto repair
 + -1 more
I had a leak under my engine so I took my car in for analysis. My fear was a transmission issue but I know little about cars so I put myself in their hands. The mechanics found a leaking gasket which they replaced and also got me a new set of tires which I really needed at a very good price. Work was completed on time and the estimate and my final bill were exactly the same--actually I also got an Angie's list discount so be sure to print their coupon! I would encourage anyone to come here; they are by far the most honest and caring people I have ever met in the auto repair industry and I've spent many years driving older models and having them fixed up. They genuinely care not only about making sure that your ride is safe but that you are getting a good price and just the work you need and that you are happy with their work. In the very unlikely event that my car acts up again in the near future I will be taking it to Fred and his team with the complete confidence that they will make it right no matter what it takes.
Description of Work: Replaced tires, checked and fixed a leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
JEANETTE H.
04/2014
5.0
auto repair
 + -1 more
It went very well. I would recommend Glendale Auto to my friends.
Description of Work: He found the reason why my engine was leaking and replaced the radiator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jenat H.
04/2014
5.0
auto repair
 + -1 more
My best Auto Service experience in Indy: Glendale Automotive took in my '95 850T Volvo, which had ongoing but intermittent starting issues. Fred worked with me to provide easy scheduling/drop-off and flexible pickup. Both Fred and Paul are extremely fair and honest. They explained what they found out, offered knowledgeable advice, and did not try to encourage me to do any unneeded work. As a plus, they're friendly and easy to talk to. I will definitely choose Glendale for any future auto work!
Description of Work: '95 850T Volvo: Diagnosis for No-Start
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary B.
03/2014
5.0
auto repair
 + -1 more
They do an excellent job. They are timely. They stay with what their estimate is. If they can, they try and save me money. I have had everything done but not oil changes.
Description of Work: I get my cars fixed at Glendale Automotive. I have 3 cars so I have had them put brakes on and repaired them. They did a lot of general things. I have been using them for about 5 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
C P.
01/2014
5.0
auto repair, car tires
 + 0 more
The ladies and gentlemen who work here are superb. So much so that my husband decided to get his auto work done here after my first appointment last year. Reasonable time to get a diagnosis and estimate. Work is completed in a timely manner. Friendly, efficient and there was a bonus. I was surprised a few weeks when I had brought my car in for an out blinker light right before the Thanksgiving Holiday. They changed it for no cost! I'm not sure if this is a common thing, but it was a welcome surprise.
Description of Work: Synthetic Oil Change, and Rotate Tires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72.54
Avis N.
01/2014
1.0
auto repair
 + -1 more
What a Jecko Hyde mechanic!! I have taken my cars to him before and things were fine. I called him and explained the problem. He asked if I could drop the car off. I dropped my car off the night before. At 2 pm the next day I called him to see if he had looked at the car to see what was wrong with it and he had not. At 430 pm I called him again to see if he had looked at the car to see what was wrong with it and he said we are looking at it right now. I asked what time do you close. About 30 minutes later he called me to say there is air in the brakelines and he does not know where it is and to get the parts it would be 3-4 days!!!! He said the cost would be $1600 because of the type of car I have. His prices are higher than most. I knew that going in. I am extremely disappointed because when I refused the service knowing I could go to the dealer and get this work done for less than $1600 and it would not take them 4 days. Fred then tells me the cost to perform the estimate is $83.40 OMG!!!!!! I asked him if this amount is something that is deducted from the cost of the repair should I chose to have the work done. HE SAID NO. OK fine. I go to pick up my car and there are no signs anywhere that talk about a estimate cost. I have been to this mechanic at least 3 other times and there has never been a estimate cost. So he essentially charges approximately $85 when your car sits on his lot and he does not even look at it until the end of the day. This is an old school rip off artist or I caught him at the time when he needed money!!! I wish the other Fred would reappear.
Description of Work: Bleed the air out of the brake lines.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
Response from Glendale Automotive
Wow. [removed member name]. I informed you that when you called, we had backed up and were getting to your car as fast as I could. I got to your car around 3:30 to 4;00 and diagnosed a bad ABS control unit. We gave you a price quote of around 1182.28 to 1400.00 depending on the availability. The part was a dealer item only and was told to me that the delivery would take 4 days. I called to inform you and you bacame irritated with me.The first three visits went very smooth as the parts required were available and the repairs were straight forward. On 3/21/2013 you came in for a brake check. When brakes are done there is no check out fee. If you decline then we charge 1/2 hour fee.On 6/28/2013 you brought a Cavalier in for a no start and overheats when idling. We charged you a 1/2 hour check out fee on that invoice. That fee also include the repair as it was a simple matter of fixing a bad vacum hose and putting gas in your empty fuel tank. I talked to you when you arrived to pick up your car and you were not wanting to have any conversation with me. You said that you had never had a bad visit here and that it was always done the same day. I tried to explain but it fell on deaf ears. I only charged you a 1/2 hour check out fee on that visit also. I am still the same Fred and we are still a great place to take your car. Not every visit is going to be a simple in and out and sometimes we do run a little behind on the repairs. I can not control the parts counter at the dealership that told me 4 days delivery. I am sad that you will not be coming back but respect that you are upset and for that I apologize. However, I feel we did nothing wrong and I am not a Jeckyll and Hyde mechanic nor am I a rip off artist. There is a check out fee for most everything we do and 90% of them are seperate fees. I hope that you are able to get the car repaired and that the dealer has lied to me and your part is available on the same day and for a cheaper price. I only want customers to be happy and I try to accomodate with every visit. I tell every customer before the leave if they have any problems to do not hesitate to call. You never called nor did you want to discuss this with me upon your arrival that day. We work very hard for our reputation and we resolve every dispute as my records with Angies List will verify. I wish you nothing but the best and hope you find a auto repair facility that fits you better. Good luck and best wishes. Fred Kuhn, Owner Glendale Automotive.
MIKE M.
12/2013
5.0
auto repair
 + -1 more
Repaired front brake caliper, very happy with the work, didn't try to sell me parts that we're not necessary, I would go back again. | | |
I called to see if they would come "jump" my dead car battery (at my house). They don't do house calls. No work performed.
Description of Work: Nothing.
Rating Category
Rating out of 5
Mary K.
10/2013
5.0
auto repair, car inspections
 + 0 more
I've frequented Glendale Automotive since I moved to Indy in 2007. They've serviced both of my cars (Honda & Toyota) with honest, fair prices & information. They always tell me if another provider could offer the services for cheaper, and always tell me what the my money is buying with each upgrade. They are honest, hard-working and good at what they do.
Description of Work: The services I've had done at Glendale Automotive have ranged from oil changes and check-ups to addressing issues in the locks, ignition and more. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Lois Z.
09/2013
5.0
auto repair
 + -1 more
Have used Glendale Automotive several times. This time unfortunately, they had to tell me the bad news that our car had damage that was too extensive to repair. (would cost more than the car was worth) Fred has always been honest, friendly, and prompt. I would use them again.
Description of Work: Tow in. Diagnostics
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Nick S.
09/2013
5.0
auto repair, car tires
 + 0 more
As always, Paul is the guy to go to. He is extremely personable, amazing at his trade, and completely honest. I would take my vehicle to him for any service.
Description of Work: had a flat, patched the tire
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dick & Karen R.
09/2013
5.0
auto repair
 + -1 more
All work was completed as agreed. Proprietor explained that severall related components would also need to be replaced in order for the manufacturer to warrant the compressor. When Glendale found that an additional component, beyond the original estimate, needed to be replaced, they did so at only the cost of the part with no additional labor charge. The A/C now works well - greatly appreciated in the recent hot spell.
Description of Work: A/C on my '99 Silverado hasn't worked for a year, and I was convinced the compressor was shot. Glendale first gave me an estimate and then replaced the compressor and other related components.
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Service Categories
Auto Service,
Auto Inspections,
Auto Tires,
Auto Body Work,
Auto Transmission,
Real Estate Auctions,
Heating and Air Conditioning
FAQ
Glendale Automotive is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Glendale Automotive accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Glendale Automotive does not offer free project estimates.