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First Serve Cleaning & Restoration

Carpet Cleaning, Upholstery Cleaning, Water & Smoke Damage

About us

From March 15, 2005 until today we strive to be the best we can be. We offer carpet and tile cleaning, upholstery cleaning, water damage restoration services and concrete cleaning. We have an advanced scheduling system that our customers love and offer a 30 service guarantee.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Pet Treatments, Tile & Grout Cleaning, Upholstery Cleaning, Water Damage Restoration

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 151-173 of 173 reviews

Ronnii S.
10/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all areas of a partial |Basement.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from First Serve Cleaning & Restoration
It was great talking with you today! Thanks for letting us know that you were happy with our service. We look forward to our next trip to your home.

Pat W.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 5 rooms and hallway. My carpets look great and fresh. Todd and Gage were very professional and helpful. They moved some furniture and placed back. Good job guys : )

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from First Serve Cleaning & Restoration
Thank you for the review! It was nice to meet you the other day.

MIKE R.
06/2014
5.0
carpet cleaners
  + -1 more
They are great.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from First Serve Cleaning & Restoration
Thank you.

Sarah S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from First Serve Cleaning & Restoration
Thank you

Louedva A.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in main part of house as well as 2 bedroom walk ways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from First Serve Cleaning & Restoration
Thank you

Connie H.
06/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They showed up on time and worked quickly. The problem was the spots they did extra cleaning on, came back worse than ever after the carpet dried. On simple traffic areas, it did not look like they had cleaned. I know they did the work. They just did not clean very well. We redid the cleaning ourselves and did a better job.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from First Serve Cleaning & Restoration
I am sorry for your experience. I called and spoke to your husband and offered free carpet cleaning the next time. We always value the opportunity to make things right.

Steve B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: shampooed and clean all the carpet in my home, very professional and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from First Serve Cleaning & Restoration
Thank you

Brad H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: First serve carpet care cleaned carpets in 6 rooms of my new house, along with cleaning the tile and grout in the kitchen. | |The owner personally came out to do the work and was very friendly and professional. I was contemplating buying new carpet before moving into my new house, but decided to see what a carpet cleaner could do and I would have to say I was amazed at how clean they were able to get everything. It was like new, and even the tile and grout in the kitchen looked awesome. I would highly recommend First Serve Carpet Care to anyone and I definitely plan to use them for future services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from First Serve Cleaning & Restoration
Thanks for the wonderful review! Enjoy that new house and country life!

Rebecca W.
06/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$148

PHILLIP A.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from First Serve Cleaning & Restoration
Thank you for the A rating.

RICHARD & BARBARA K.
05/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from First Serve Cleaning & Restoration
thank you for your review. If there is something we can do to improve our services, we would love to know. May we call you about this?

Faith K.
05/2014
5.0
carpet cleaners
  + -1 more
great
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from First Serve Cleaning & Restoration
Thank you

Joe G.
05/2014
5.0
carpet cleaners
  + -1 more
great
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from First Serve Cleaning & Restoration
Thank you!

Mimi N.
05/2014
5.0
carpet cleaners
  + -1 more
It was great.
Description of Work: I used the "Big Deal" that I purchased for the services of First Serve Carpet Care. They did all the carpets in our home. That's five rooms including the stairs and the hallway. I paid more than the "Big Deal" because the steps were additional to what I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from First Serve Cleaning & Restoration
Welcome to the First Serve family! Thank you for sending in your review!

Don K.
04/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from First Serve Cleaning & Restoration
Thank you for all A ratings!

Fereydoon J.
03/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They took the time to remove the dirt out of the carpet completely.\ |We had some dye from a rug that was absorbed. The did their best to remove it; although it is in there faded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from First Serve Cleaning & Restoration
Thank you for your review. We have a Carpet Dye service if you want to pursue the area rug issue.

Jayna C.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from First Serve Cleaning & Restoration
Thank you for all A ratings.

ANDREW & KAREN W.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Serve Cleaning & Restoration
Thanks for the good ratings. If there is anything we can do to improve our service in the future, please call our office.

JT S.
03/2014
5.0
carpet cleaners
  + -1 more
Read above, 'nuff said.
Description of Work: Same day carpet cleaning service, quite pleased with this experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from First Serve Cleaning & Restoration
Awesome review! Thanks!

Kimberly M.
02/2014
5.0
carpet cleaners
  + -1 more
Excellent.
Description of Work: Cleaned 5 rooms of carpet after purchasing a Big Deal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from First Serve Cleaning & Restoration
Thank you!

Brent H.
02/2014
5.0
carpet cleaners
  + -1 more
Good service, good price.
Description of Work: Cleaned Carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from First Serve Cleaning & Restoration
Thanks! Hope to serve you next time!

Sara F.
12/2013
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: I purchased a Big Deal coupon from First Serve Carpet Care to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Andy S.
11/2013
5.0
carpet cleaners
  + -1 more
It went fine.
Description of Work: I bought a Big Deal for $148 for 5 Rooms of Carpet Cleaning and FREE Hallway Cleaning PLUS 10% Off Next Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from First Serve Cleaning & Restoration
Thank you for the review.

Contact information

1210 Indy Pl, Indianapolis, IN 46214

http://www.firstservecleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Water & Smoke Damage

FAQ

First Serve Cleaning & Restoration is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

First Serve Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, First Serve Cleaning & Restoration offers free project estimates.
No, First Serve Cleaning & Restoration does not offer eco-friendly accreditations.
Yes, First Serve Cleaning & Restoration offers a 5% senior discount.
Yes, First Serve Cleaning & Restoration offers emergency services.
Yes, First Serve Cleaning & Restoration offers warranties.
First Serve Cleaning & Restoration offers the following services: Carpet Cleaning, Pet Treatments, Tile & Grout Cleaning, Upholstery Cleaning, Water Damage Restoration
ask for details

Contact information

1210 Indy Pl, Indianapolis, IN 46214

http://www.firstservecleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM