Chem-Dry By Kevin Jones

I CALLED THEM AT 9:00 TO SET UP A QUOTE TIME AND THEY HAD SOMEONE THERE BY 1:00. CHRISTIAN WAS PROMPT, VERY POLITE, AND ANSWERED ALL MY QUESTIONS. THEN, HE EVEN STAYED AFTER THE QUOTE AND DID THE CARPET. IT LOOKED GREAT! WE DID HAVE A COUPLE OF SPOTS COME BACK, BUT HE CAME BACK AND RETREATED THEM FOR NO EXTRA CHARGE.

BASED ON MY PRIOR USE AND EXPERIENCE WITH CHEM DRY, I HAD THEM RETURN TO MY HOME FOR A SIMILAR SERVICE. LIKE BEFORE I WAS VERY PLEASED WITH THEM, AND THE WHOLE EXPERIENCE FROM THE TIME I SCHEDULED THE WORK TO COMPLETION WENT SMOOTHLY. THE REPRESENTATIVE WHO CLEANED MY CARPETS WAS TIMELY, PLEASANT, AND RESPECTFUL OF MY HOME. I CONSIDER THIS A GOOD EXPERIENCE, AND I HAVE NO QUALMS ABOUT HIRING CHEM DRY AGAIN OR RECOMMENDING THEM TO SOMEONE ELSE.

EVERYONE I TALKED WITH WAS VERY COURTEOUS & HELPFUL. ON THE PHONE I WAS GIVEN A QUOTE FOR CLEANING A FEW COUCHES AS WELL. I MADE IT CLEAR THAT I WANTED ALL OF THE FURNITURE CLEANED, ALONG WITH THE FLOORS, BUT WHEN THE TECHNICIAN SHOWED UP, HE DID NOT HAVE THE PROPER EQUIPMENT TO CLEAN THE FURNITURE. OTHERWISE, I WAS PLEASED WITH HOW CLEAN THE FLOORS LOOKED WHEN HE WAS FINISHED.

I THINK THE WHOLE PROCESS IS SUPERIOR TO REGULAR STEAM CLEANING. IT MIGHT BE A LITTLE MORE EXPENSIVE WITH THE EXTRA SPRAY, BUT WITHOUT IT, THE PRICE IS VERY REASONABLE.

THEY ARE VERY RESPONSIVE AND THEY COME TO DO THE JOB REAL QUICK. THE PRICES WERE REASONABLE.

THE ASSISTANT WHO ANSWERS THE PHONE WAS VERY PLEASANT AND HELPFUL. KEVIN DID A GREAT JOB ON THE CARPETS AS WELL.

SHOWED UP 15 MINUTES LATE. HE HAD MISPLACED HIS CELL PHONE. THEY CALLED ME TWICE TO TELL ME THAT AND TO TELL ME HE WAS RUNNING LATE. DIDN'T TAKE HIS SHOES OFF. DID A GOOD JOB CLEANING THE CARPET THOUGH.

THE COMPANY CAME AND WERE VERY NICE. THEY GOT ALMOST ALL OF THE PAINT OUT OF THE CARPET. THEY WERE VERY PLEASANT AND COURTEOUS. THEY WERE SURE TO SET MY EXPECTATIONS ABOUT BEING ABLE TO GET THE PAINT STAIN OUT OF THE CARPET. I WILL BE CALLING THEM AGAIN SOON FOR MORE WORK.

THEY DID A GOOD JOB AND WORKED WITH ME TO DO IT WHEN I NEEDED IT DONE!

VERY EXCELLENT SERVICE, ARRIVED EARLY AND WAS VERY THOROUGH WITH THE CLEANING. VERY IMPRESSED WITH SERVICE.

VERY SATISFIED. TECHNICIAN ARRIVED PROMPTLY. VERY POLITE. HE DID A NICE JOB. WOULD USE AGAIN.

CARPET CAME OUT LOOKING PRETTY GOOD. I THINK THEY GOT OUT MOST OF THE SPOTS. THE SERVICEMAN DID A THOROUGH AND CAREFUL JOB. TOOK HIS TIME AND DIDN'T RUSH THROUGH. THE ONLY THING I DIDN'T LIKE WAS THAT THEY DIDN'T TELL ME THAT THE PET URINE REMOVAL TREATMENT NEEDED TO BE LEFT ON FOR 24 HOURS BEFORE CLEANING, SO I HAD TO MAKE ANOTHER APPOINTMENT.

THE CARPETS WERE NICE AND CLEAN, BUT THERE WERE TWO AREAS WHERE SMALL SPOTS REMAINED. MOST AREAS DRIED WITHIN 6 HOURS (IT WAS HOT AND HUMID THAT DAY). I THINK THE AMOUNT THEY CHARGE IS A BIT PRICEY (MAYBE ALMOST $100 TOO HIGH), BUT I HAVE ALLERGIES AND AM AFRAID OF STANDARD CARPET CLEANING AND THE LONGER DRYING TIME.

THEY WERE VERY COURTEOUS, FLEXIBLE ON APPOINTMENTS AND ON TIME. THEY DID AN EXCELLENT JOB ON REMOVING SEVERAL STAINS THROUGHOUT THE UNIT. THE UNIT WAS APPROXIMATELY 800 SQF. I WOULD DEFINITELY RECOMMEND THEM.

THEY DID A MUCH BETTER JOB THAN THE LAST CLEANER. THEY WORKED DILIGENTLY ON HIGH TRAFFIC AREAS. VERY KNOWLEDGEABLE AND FRIENDLY.

THE REPRESENTATIVE THAT CAME OUT (BEN) WAS VERY PROFESSIONAL AND IT WAS QUITE APPARENT THAT HE WAS VERY INTERESTED IN DOING A GOOD JOB, WHICH HE DID. I WILL DEFINITELY USE THIS COMPANY AGAIN.

DANIEL THE TECHNICIAN ANSWERED ALL OF OUR QUESTIONS. HE WAS ON TIME AND WORKED HARD. HE WAS PROFESSIONAL IN APPEARANCE, WORK AND SALES PITCH.

ON TIME, WORKED DILIGENTLY, PRICE SEEMS REASONABLE.

WHEN I CALLED TO INQUIRE ABOUT PRICES, AVAILABLE TIMES, ETC., I WAS VERY IMPRESSED WITH THE FACT THAT THE OWNER ANSWERED THE PHONE. KEVIN WAS VERY COURTEOUS AND PROFESSIONAL. MY APPOINTMENT WAS SET WITHIN 3 DAYS OF MY CALL. THE GUY WHO CAME TO CLEAN THE CARPET WAS VERY NICE. HE DID THE JOB QUICKLY AND THE CARPETS LOOKED GREAT. THEY WERE DRY WITHIN 2 HOURS. I WILL DEFINITELY USE THEM AGAIN.

GOOD EXPERIENCE, I WOULD HIRE THEM AGAIN.

KENT ARRIVED PROMPTLY 8 A.M. EXPLAINED THE CLEANING OPTIONS THOROUGHLY. ALL STAINS CAME OUT AND THE CARPET LOOKS GREAT. CARPET WAS DRY IN 2 HOURS. KENT WAS VERY PROFESSIONAL AND CLEAN CUT. WOULD DEFINITELY HIRE AGAIN.

BEN WAS ON TIME AND EXTREMELY PLEASANT. HE WORKED EFFICIENTLY AND DID A GREAT JOB. I HAD A COUPLE OF PET STAINS THAT HE WARNED MAY NOT COME COMPLETELY OUT, WHICH WAS TRUE. HOWEVER, THE CARPET LOOKS 100% BETTER OVERALL AND I WOULD GLADLY USE THEM AGAIN. ACTUALLY, I HAVE USED THEM IN THE PAST, AND HAVE ALWAYS BEEN HAPPY WITH THEM.

THEY WERE VERY RESPONSIVE. WE NEEDED SERVICE ASAP AND THEY PROVIDED IT. THEY TOOK A WEEK TO GET THE HOUSE COMPLETELY DRIED OUT. THEY WERE VERY PROFESSIONAL AND COURTEOUS.

THEY WERE EXCELLENT, TOP-NOTCH, NO COMPLAINTS.

THE CARPETS LOOKED MUCH CLEANER, SMELLED FRESH AND DRIED QUICKLY.