Broad Ripple Overhead Doors & Openers

THEY HAD A COMPETITIVE PRICE, QUALITY WORKMANSHIP AND PROFESSIONAL ATTITUDES.

GREAT TO WORK WITH, EASY TO SCHEDULE ESTIMATE. PROMPT, GOOD WRITE UP WITH DETAILS OF THE PROPOSED WORK. VERY COMPETITIVE PRICES. LOST THE BID BY ONLY THE FEW DOLLAR (I HAD A TOTAL OF THREE BIDS).

THE REPAIRMAN WAS ON TIME, COURTEOUS AND NEAT IN APPEARANCE. THE OPENER IS NOW OPERATING QUIETLY! WHEN I CALLED FOR AN APPOINTMENT, I WAS OFFERED EMERGENCY SERVICE WHICH I DIDN'T NEED. I FEEL WHEN I NEED SUCH SERVICE, IT WILL BE AVAILABLE.

HE WAS POLITE AND COURTEOUS, AND THE WORK WAS DONE ON TIME. REASONABLY PRICED.

I CALLED THEM AROUND 11AM AND THEY WERE HERE AROUND NOON. THE PRICE WAS REASONABLE. HE DID THE ADJUSTMENT AND ALSO A FEW OTHER THINGS. IT WORKS FINE. HE ALSO CHECKED OUT THE OPENER WHICH IS ABOUT 16 YEARS OLD. HE SAID THIS IS PROBABLY THE LAST ADJUSTMENT THAT CAN BE DONE, BUT SAID LET'S DO IT UNTIL IT ACTUALLY GIVES OUT. I FEEL THAT HE REALLY WENT ABOVE AND BEYOND THE CALL OF DUTY.

THEY WERE PROMPT AND EFFICIENT. THEY EXPLAINED THE PROCEDURE AND ALTERNATIVES VERY WELL.

I WAS EXTREMELY PLEASED WITH THEIR SERVICE. THE WORK WAS DONE BEFORE I LEFT FOR WORK THAT DAY. THE TECHNICIAN WAS VERY, VERY NICE AND VERY PROFESSIONAL.

JIM DID THE REPAIR. HE WAS ON TIME, PROFESSIONAL, COURTEOUS AND EFFICIENT. I CALLED IN THE MORNING AND HE REPAIRED IT THAT AFTERNOON. I ASKED FOR A 4 PM APPOINTMENT (AS I HAD TO DRIVE HOME FROM WORK TO MEET HIM). HE WAS 10 MINUTES EARLY. THE PRICE HE QUOTED ON THE PHONE IS THE PRICE HE CHARGED ME. I HIGHLY RECOMMEND HIS COMPANY.

THESE PEOPLE HAVE ALWAYS BEEN GREAT AND I URGE OTHER MEMBERS TO TRY THEIR SERVICES. THEY ARE VERY SERVICE ORIENTED AND LIKEABLE.

THEY CAME RIGHT OUT AND THEIR PRICES WERE VERY FAIR.

COMPANY WAS VERY RESPONSIVE, SERVICE TECH SHOWED UP MIDWAY THROUGH TWO HOUR WINDOW I WAS GIVEN. TECH WAS COMPETENT, SERVICE WAS SATISFACTORY, AND THE PRICE WAS REASONABLE. TECH WANTED ANGIE'S LIST MONTHLY BULLETIN TO GET OUR MEMBER NUMBER, NO PROBLEM PROVIDING. GOOD FOR $5 DISCOUNT.

THE GUY CAME OUT AND IT TURNED OUT THAT THE HANDLE ON THE GARAGE DOOR WAS TURNED TO THE 'LOCK' POSITION. I HAD NO IDEA THAT WAS AN ISSUE FOR AN ELECTRIC GARAGE DOOR OPENER, NOR HAD I LOCKED IT. THEY PUT A SCREW IN TO KEEP IT FROM LOCKING BY ACCIDENT AGAIN. I LIVE IN BROAD RIPPLE, CLOSE TO THEIR OFFICE, AND THEY STILL CHARGED ME THE FULL $54 FOR ABOUT 2 MINUTES OF WORK. I AM A NEW HOME OWNER SO I DIDN'T KNOW, BUT THEY DIDN'T GIVE ME A BREAK. AND IT'S CHRISTMAS TIME! DON'T HAVE THEM COME OUT UNLESS YOU ARE SURE THAT YOU ACTUALLY HAVE A PROBLEM. CHECK YOUR HANDLE LOCK FIRST!

VERY IMPRESSED WITH THEIR SERVICE, DEFINITELY A CUT ABOVE.

IF YOU HAVE USED THIS COMPANY, CHECK THEIR PRICES BEFORE YOU USE THEM AGAIN.

INSTALLATION OF THE NEW TRACKS CAUSED SOME DAMAGE TO WOOD AND DRYWALL; THEY REPAIRED THE WOOD.

HE CAME AND RESET IT AND SHOWED ME HOW TO RESET IT MYSELF, IN CASE THE PROBLEM OCCURRED AGAIN. HE LUBRICATED THE DOOR, SINCE HIS CALL WAS LESS THAN THE MINIMAL AMOUNT OF TIME.

GREAT OPERATION. JUST AS GOOD AS THE OTHER GUYS BUT NOT AS BIG AND NICER TO DEAL WITH. OTHER COMPANIES WOULD NOT COME OUT AND DO AN ESTIMATE THEY WANTED TO GIVE PRICES OVER THE PHONE AND I NEEDED SOMEONE HERE TO ANSWER QUESTIONS ABOUT A SPECIFIC ISSUE I HAD. PRICE WAS A GOOD DEAL LOWER THAN THE ONE AND A BIT LOWER THAN THE OTHER. I LIKED THE SMALLER OPERATION. THEY DID THE WORK THE NEXT DAY.

THE COMPANY IS WONDERFUL. I CALLED FIRST THING IN THE MORNING AND HE WAS THERE EARLY AFTERNOON. HIS PRICE WAS EXTREMELY REASONABLE. HE ALSO REPAIRED SOME WORK ON ANOTHER DOOR AND DIDN'T CHARGE FOR IT.

HE RECOMMENDING TAKING THE STRIP OFF DUE TO THE DOOR NOT CLOSING PROPERLY. GOOD WITH SUGGESTIONS. GREAT COMPANY ANDS REAL IMPRESSED.

GARY WAS VERY COURTEOUS AND PROMPT.

PRODUCT ITSELF WAS GOOD. THE RESPONSIVENESS WAS TERRIBLE. WOULD NOT RETURN PHONE CALLS. ONE TIME I DID TALK TO A RECEPTIONIST AND SAID I WAS THE NEXT ON LIST TO CALL AND WEEKS WENT BY BEFORE A CALL WAS RECEIVED. I WAS NEEDING JUST ONE PANEL TO BE REPLACED AND ORDER WAS TAKEN IN JUNE AND WORK WAS NOT COMPLETED UNTIL AUGUST. INSTALLER WAS GREAT PUT COMMUNICATION WAS POOR.

IT IS AN OLD DOOR, BUT HE WAS ABLE TO REPAIR IT BY SPENDING A LOT OF TIME TINKERING. AFTER TWO DAYS, THE PROBLEM RETURNED. JIM CAME BACK AT NO CHARGE AND REPLACED A PART THIS TIME.WHEN I CALLED, JIM APOLOGIZED THAT HE COULD NOT COME THAT DAY, BUT COULD THE NEXT. SINCE WE COULD MANUALLY RAISE THE DOOR AND IT WAS NOT VERY HEAVY, THAT WAS NOT A PROBLEM. HE CAME ON TIME AND SPENT A LOT OF TIME TRYING DIFFERENT THINGS TO FIX THE PROBLEM. IT WAS NOT THE STANDARD BROKEN WIRE, ETC. WHEN WE HAD TROUBLES TWO DAYS LATER, HE RETURNED, REPLACED A PART AND ALL HAS BEEN FINE SINCE. VERY PLEASANT, PROFESSIONAL EXPERIENCE. WE WOULD DEFINITELY AND WITH AN OLD DOOR PROBABLY WILL BE USING BROAD RIPPLE OVERHEAD DOOR AGAIN.

NOT SURE THAT I, IN FACT, RECEIVED AN ANGIE'S LIST DISCOUNT.

ORIGINAL INSTALLATION BY ANOTHER ENTITY 3 YEARS AGO WAS TOTALLY UNSATISFACTORY. COULDN'T STAND IT ANYMORE.

SERVICE WAS EXCELLENT. I WILL USE THEM AGAIN. WHEN IT IS TIME FOR A NEW GARAGE DOOR I WILL BE CALLING THEM.