Broad Ripple Overhead Doors & Openers

I WAS VERY PLEASED WITH THE ENTIRE EXPERIENCE. THEY WERE RELIABLE AND DEPENDABLE IN ALL FACETS, FROM THE ESTIMATE TO COMPLETION OF THE JOB. THEY CAME WHEN THEY SAID THEY WOULD, AND PERFORMED THE WORK COMPETENTLY. THE CLEAN-UP WAS VERY THOROUGH, AS WELL. THE COST WAS VERY COMPETITIVE. VERY PLEASANT TO DEAL WITH. I WOULD RECOMMEND THEM TO OTHERS, WITHOUT HESITATION.

SERVICEMAN WAS ON TIME, VERY POLITE AND REASONABLY PRICED.

SERVICEMAN WAS ON TIME AND TOOK 45 MINUTES FOR THE PROJECT. THE SPRINGS WERE MEASURED AND CUT TO THE CORRECT SIZE ONSITE. THIS WAS MY SECOND EXPERIENCE WITH THIS COMPANY AND THEY HAVE DONE AN EXCELLENT JOB ON BOTH OCCASIONS.

TECHNICIAN WAS QUICK AND PROFESSIONAL.

WONDERFUL. THEY ARE PROMPT IN RETURNING PHONE CALLS, VERY PATIENT IN EXPLAINING THINGS, AND CALLING TO INFORM ME OF THEIR PROGRESS.

I WAS REALLY IMPRESSED WITH BROADRIPPLE OVERHEAD DOOR! MY GARAGE DOOR AND OPENER IS ALMOST 10 YEARS OLD. I APPRECIATED THEIR WILLINGNESS TO REPAIR IT, VS. TRYING TO PRESSURE ME INTO BUYING SOMETHING NEW. THEY ALSO HAD INFORMATION (WHICH I ASKED FOR) ABOUT NEW DOORS AND OPENERS, W/PRICES. THE TECH WAS ON TIME, FRIENDLY, AND KNOWLEDGEABLE. I LIKED THE FACT THAT THIS SMALL, LOCALLY OWNED COMPANY DOESN'T USE SUBCONTRACTORS. WHEN I UPGRADE TO A NEW DOOR/OPENER, I'M CALLING BROADRIPPLE OVERHEAD DOORS! GREAT JOB!

SERVICE WAS EXCEPTIONAL! THEY PROVIDED AN ESTIMATE THE SAME DAY CALLED, AND WERE ABLE TO INSTALL NEXT BUSINESS DAY. I AM VERY PLEASED WITH THE RESULTS, AND I THOUGHT THE PRICE WAS VERY REASONABLE FOR THE WORK DONE.

WHEN HE INSTALLED THE DOOR SOME TIME AGO, HE ESTIMATED THE OPENER HAD ABOUT A YEAR LEFT, AND JUST OVER A YEAR LATER, IT NEEDED A REPLACEMENT. THE COMPANY PROVIDED THE SAME CONSISTENT LEVEL OF QUALITY I'VE COME TO EXPECT, AT A COMPETITIVE PRICE, AND I'M PLEASED WITH THE RESULTS. I'VE USED HIM ON A REGULAR BASIS FOR MANY, MANY YEARS.

THE COMPANY WAS OUTSTANDING IN EVER WAY POSSIBLE! NO CHARGE FOR ESTIMATE, EXTREMELY COMPETITIVE IN PRICE (I CHECKED WITH 3 OTHER COMPANIES) AND INSTALLATION WAS CLEAN AND PERFECT.

VERY FRIENDLY, GREAT PRICES, GREAT TO WORK WORK.

ON TIME, ATTENTIVE, THOROUGH, AND THOUGHTFUL.

THEY PROVIDED SUGGESTIONS FOR PROBLEM SOLVING BY PHONE TO AVOID A SERVICE CALL. WHEN THAT DIDN'T WORK THEY CAME OUT, LOOKED AT THE UNIT AND PROVIDED OPTIONS. FOR BOTH THE INITIAL APPOINTMENT AND THE INSTALLATION THEY WORKED WITH ME TO FIT INTO MY SCHEDULE, DID THE WORK PROMPTLY AND CLEANED UP AND TOOK AWAY THE OLD PARTS, AND EXPLAINED THE USE OF THE OPENER.

VERY FRIENDLY, WAS ABLE TO IDENTIFY AND FIX PROBLEM QUICKLY. HAD THEM ORIGINALLY INSTALL OPENERS 7 YEARS AGO.

HE ARRIVED WHEN HE SAID HE WOULD, WAS VERY POLITE, DID NOT DO MORE WORK THAN WAS NECESSARY, AND CHARGED A REASONABLE PRICE. HE GAVE ME A $5 ANGIE'S LIST DISCOUNT.

OUTSTANDING PROFESSIONALISM AND COURTEOUSY..

I FOUND THE WORK TO BE GOOD QUALITY. OTHER PEOPLE WHO HAVE COME OUT AFTERWARDS HAVE COMMENTED ON HOW QUIETLY THE DOOR OPERATES. I WAS CONCERNED ABOUT A DRAFT IN THE DOOR. THEY WERE OUT HERE THE NEXT DAY TO DO SOME CAULKING. THE ONLY PROBLEM IS THAT THEY CHARGED ME A HIGHER PRICE BECAUSE I NEEDED A SPECIAL TRACK, BUT THEY WERE ABLE TO EXPLAIN THE DIFFERENCE. I WAS IMPRESSED WITH THE QUALITY OF THE WORK.

JIM GOT HERE SOONER THAN PROMISED. I HAD TO MOVE SOME OF OUR JUNK STORED IN THE GARAGE SO HE COULD ACCESS THE SPRING FOR REPAIR. HE PUT THE JUNK BACK WHEREAS I HAD FULLY EXPECTED TO DO THAT SINCE THE JUNK IS MY PROBLEM, NOT JIM'S.

IT COST MORE THAN I EXPECTED, BUT THAT WAS MOSTLY A MISUNDERSTANDING ON MY PART. I'VE USED THEM BEFORE AND WILL USE AGAIN, HOPEFULLY NOT FOR A WHILE. :)

I AM VERY SATISFIED WITH THEIR WORK AND WOULD DEFINITELY CALL THEM AGAIN FOR GARAGE DOOR WORK.

EXPLANATION THAT, AT LEAST 40 YEARS OF AGE, IT WAS TOO FAR GONE FOR SIMPLE MAINTAINING. THIS IS THE SECOND TIME THIS FIRM HAS WORKED FOR ME AND I WOULD BE HARD PRESSED TO THINK OF A MORE COMPETENT, HONEST OR PROFESSIONAL SERVICE EXPERIENCE.

I CALLED AND LEFT A MESSAGE AT 7:45 AM, RECEIVED A CALL BACK AT 8:05 AM. THEY CAME DURING THE DAY WHILE WE WERE AT WORK, DID A NICE JOB, AND CLEANED UP AFTER THEMSELVES. ALSO GAVE US AN ANGIE'S LIST DISCOUNT.

THEY CHARGED LESS BECAUSE THE WORK NEEDED WAS LESS THAN HE ESTIMATED ($59).

THEY ANSWERED MY QUESTION OVER THE PHONE AND MADE SUGGESTIONS ON HOW TO SOLVE THE PROBLEM MYSELF, AT NO CHARGE. IT WORKED.

CLEAN UP WAS OUTSTANDING. DOOR WORKS PERFECTLY. PUNCTUAL AND DELIVERED AS PROMISED. RESPONDED QUICKLY TO REQUEST FOR QUOTE AND PROVIDED UPDATES AND ANSWERED ALL THE STUPID QUESTIONS I HAD. JIM WAS VERY PROFESSIONAL, FRIENDLY AND COURTEOUS. THEY PROVIDED US WITH SEVERAL OPTIONS FOR DOORS AND FINISHES. HE WAS HELPFUL IN PROVIDING INFORMATION REGARDING PAINTING THE DOOR AND DID NOT TRY TO SELL US SOMETHING WE DID NOT NEED.

THE ESTIMATOR AND INSTALLER CAME EXACTLY WHEN THEY SAID THEY WOULD. THE JOB SEEMED TO BE DONE REALLY WELL. HE WAS VERY HELPFUL AFTERWARDS ANSWERING ANY QUESTIONS WE HAD AND CLEANED UP PERFECTLY.