He came right out, fixed it, and the price was very reasonable. It was only $38.13 including the parts. And he serviced the rollers while he was here. You can't beat that.
Description of Work: They repaired a damaged garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
GARY & LYNN W.
02/2007
5.0
garage doors
+ -1 more
I was glad that they were punctual, cleaned up well and the job was done well.
Description of Work: They fixed the garage door rollers and adjusted the door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY D.
02/2007
5.0
garage doors
+ -1 more
Garage door backed into by exiting car, which damaged the garage door. Arrived to evaluate within 4 hours of initial call (could not get out of garage) and adjusted door so cars could exit. Door was replaced 2 days later; it took an extra day because weather was bad (the week it snowed). Very helpful on the phone and the serviceman who did the work was very helpful as well.
Description of Work: Replaced automatic garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
BEVERLY R.
01/2007
5.0
garage doors
+ -1 more
They did a wonderful job; they were here within two hours of my call. Their prices were comparable to everyone else. He even reprogrammed my car's garage door opener.
Description of Work: They replaced my garage door opener and adjusted the springs so the door would stay up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
DONALD & ALBERTA L.
01/2007
5.0
garage doors
+ -1 more
I called at 7:30 am and the repairman was there by about 10:00am. The door was fixed by noon.
Description of Work: Replaced 2 broken garage door springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
JOANN & FRED D.
01/2007
5.0
garage doors
+ -1 more
I thought they were reasonable, they were here very quickly. I talked to the owner for the initial call and he gave me a couple of things to check first to see if I really needed a serviceman out here or not.
Description of Work: I had a garage door that would not open. I called this morning and they had a service man out by about 10:30. they replaced the broken part and made adjustments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
PAULA S.
01/2007
5.0
garage doors
+ -1 more
I called BR Overhead Doors to schedule a repairman. The person I spoke with gave me several things to try before scheduling the visit. He wanted to be sure that this was not simply a matter of aligning the laser sensor and receiver boxes that hang on either side of the door. I called back after taking his suggestions and scheduled a repairman the next day.
Description of Work: One of my garage door openers stopped working unless I held the control button down. This was a pain as the button is inside the garage. The repairman arrived on time and determined a sensor needed to be replaced. Since the unit is more than 10 years old, he also took the time to explain my options with regard to repair versus moving to a new unit. I appreciated that guidance and opted for the repair. In addition to replacing the sensor, he also inspected and tuned up both openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
JIM D.
12/2006
5.0
garage doors
+ -1 more
Things went well. The company responded quickly with an estimate and returned two days later to install the door.
Description of Work: They replaced the garage door, including springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
SANDRA J C.
12/2006
5.0
garage doors
+ -1 more
It went well, the appointment was made for the same day and the techhnician arrived within the time frame promised, actually near the earlest time which was good as my car was inside. Costs were fully described and adhered to. The technician was careful and willing to work in less than ideal circumstances, as two cars were in the garage making access room for work very limited.
Description of Work: Garage Door would not open, technician came out and checked and found the problem was not the springs but in the rollers at the top. He installed new rollers, he also noticed the brackets securing the cables at the bottom of the door were rusted and in fragile condition. I authorized their replacement. I was warned that the springs could snap after adjustment and that could not be predicted. When I considered whether they should be replaced, I was advised to wait and see as there was no savings doing the work now versus when the need did actually arise. The company was able to come same day that I called, arriving approximate 3 hours later. This was important as my car was "trapped" in the garage. No pressure was used to do extra work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
DEBORAH & ROBERT Z.
12/2006
5.0
garage doors
+ -1 more
It was a great experience using them. They came out the same day I called for a quote and were able to install the doors the next day. They did not try to up sell us anything and described which would be the best door and why. I was not able to be home when it was installed and they allowed me to pay by credit card over the phone once the job was finished. They were friendly and efficient.
Description of Work: They replaced and removed two old garage doors and then installed two new garage doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$874
WILMA H.
12/2006
5.0
garage doors
+ -1 more
It was excellent. They were prompt. He called to see if it was okay for him to come earlier than agreed upon.
Description of Work: They fixed a rod that was broke in the garage door that prevented me from opening the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
JOHN D.
11/2006
5.0
garage doors
+ -1 more
The entire experience was excellent. A quote was provided the same day I made my first call. The door was installed a couple of days later. Ryan was on time and cordial and did a great job installing the door on an old garage that is anything but ''square''.
Description of Work: Replaced single car garage door and removed/hauled away old door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
ANNE L D.
11/2006
5.0
garage doors
+ -1 more
The installer, Ryan was friendly and efficient. He explained everything that he was doing and showed me how to work the remotes, etc. He offered me a rebate coupon, a senior discount and even lubricated my door hinges and rollers. He pointed out the need for new weather stripping and said he would notify the company for an estimate. This company installed my door several years ago. I continue to be impressed with their thoughtful and professional work ethic. They definitely go beyond the job to satisfy the customer.
Description of Work: Ryan installed a new replacement garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$270
DONALD O.
11/2006
5.0
garage doors
+ -1 more
I contacted Jim Rice on a Tuesday morning and he came out to our house the same afternoon and gave us a complete estimate. I gave Jim the go ahead and he scheduled his crew for the following Friday. They arrived on time a 8:30 am and the job was completed in three and one half hours as promised, including a complete clean up. We are very proud of our new garage door.
Description of Work: They removed and took away my old overhead garage door and installed a new double door including all mounting hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$956.91
MICHAEL A.
10/2006
5.0
garage doors
+ -1 more
My garage door opener died. I called Broad Ripple Overhead Doors who came out the next day and replaced my total 20 year old unit. The service was very prompt. I got a great new opener with the latest safety features. I requested four openers, and they were all delivered the same time the unit was installed. Highly recommend. These are very professional installers.
Description of Work: My garage door opener died. I called Broad Ripple Overhead Doors who came out the next day and replaced my total 20 year old unit. The service was very prompt. I got a great new opener with the latest safety features. I requested four openers, and they were all delivered the same time the unit was installed. Highly recommend. These are very professional installers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
MARK & LAUREL G.
10/2006
5.0
garage doors
+ -1 more
Great. I called the company on the 14th, on the 15th a rep came out with all the information I needed to make a decision. By 11:00 on the 16th my new door was installed and the site cleaned up. Good work guys.
Description of Work: Replaced broken garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
JOHN & MARY H.
09/2006
5.0
garage doors
+ -1 more
Response to my request for an estimate was timely. Workers showed up on schedule. They were supposed to call before they came out but didn't. Work was done expeditiously and professionally. Cleaned up.
Description of Work: Replace old garage door with new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Larry W.
09/2006
5.0
garage doors
+ -1 more
I really appreciated their honesty in making the recommendation. He easily could have tried to sell me an opener he carried on his service truck. In fact, he said that he could do that, but that I could also go to Sears (the source of the original opener) and get one for about half the price and install it myself. That is what I did and I am very happy (and my wife is talking to me again!) I would have no hesitation in calling BROD again because of the honesty and integrity I experienced in this encounter.
Description of Work: I had attempted to repair my overhead door by myself and ran into problems. I called Broad Ripple Overhead Door and they came out immediately. Their recommendation was that I replace the opener rather than try to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
JEAN P.
09/2006
5.0
garage doors
+ -1 more
They responded promptly to my message. I originally thought I was going to replace a broken spring but he showed me how the cables were wearing. I had no idea how dangerous an old garage door could be. They were able to replace the door within a few days. It looks so much better than what was there, and so much safer. I hope I won't need service again for a long time but if I do, I will call them first.
Description of Work: Replaced two-car garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$767
DAVID S.
08/2006
5.0
garage doors
+ -1 more
Mr. Rice arrived to quote the job and explained all the details for the job as he wrote up the quote--very professional. The quote came in several hundred dollars lower from two other quotes I received. When I called to arrange for the doors to be installed, I was pleased to get on the list for the work to be completed in the next two days. The installer arrived on time and completed the job within a couple hours. I am very pleased with the quality of the work and the products installed. I would highly recommend Broad Ripple Over-Head Doors and Openers!
Description of Work: Removed two old garage doors and replaced with two new vinyl doors. Installed one electric garage door opener and one manual lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,156.33
MARK B.
08/2006
5.0
garage doors
+ -1 more
They called back quickly and promptly. The price of the door was cheaper than I could buy it at Lowes or Home Depot. They had it installed 2 days after I confirmed I wanted the door put in. I would use them in the future in a heart beat. I wish all home improvement contractors were this easy to use.
Description of Work: I had a new, 2 car garage door installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
PAT & DAVID M.
07/2006
5.0
garage doors
+ -1 more
They are always prompt, knowledgeable, and courteous. This time was no exception
Description of Work: They replaced a failing door opener, and added a stronger hinge.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$296
DONALD & DEBORAH C.
07/2006
5.0
garage doors
+ -1 more
We really loved their work, the guy who did the door was great. The door is quiet and beautiful. The price was fine, right on target with what we expected to be charged. No problems! He showed up when he said he would and did everything he said he would.
Description of Work: They replaced my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kim S.
06/2006
5.0
garage doors
+ -1 more
It is not very often you can feel good about writing a large check for household repair/maintenance. Having to replace three wooden garage doors with three steel garage doors that looked the same is not very thrilling. But I can say that the process with Jim and Rice and his installer John made it feel good to spend the money. Professional, knowledgeable, good product, polite and competitively priced-----this company is a perfect example of why Angie's List works so well.
Description of Work: Replaced three garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
ANTHONY G H.
06/2006
5.0
garage doors
+ -1 more
They did an excellent job on everything, including price, and had the project completed in the agreed upon time frame. The price was good as well.
Description of Work: I had a garage door & a garage door opener installed.
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Service Categories
Garage Doors,
Doors
FAQ
Broad Ripple Overhead Doors & Openers is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Broad Ripple Overhead Doors & Openers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Broad Ripple Overhead Doors & Openers does not offer free project estimates.
Broad Ripple Overhead Doors & Openers offers the following services: Residential and commercial sales & repair of doors, broken cable, springs, roller & bent tracks replaced.