Bowman’s Carpet & Upholstery Care is a family based business located in the Speedway area of Indianapolis. However, we do more than just clean carpet, we bring your flooring back to its original state! Aside from carpet cleaning in Indianapolis, we also provide customers with other useful services such as tile & grout cleaning, water extraction and upholstery care. Whatever service it is you need, rest assured that we will deliver.
Business highlights
15 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Carpet, Rug, Leather, & Upholstery Cleaning. Dryer Vent Cleaning. Water & Flood Extraction, Odor & Stain Removal. Auto Detailing.
Services we don't offer
Hardwood floor cleaning, VCT tile stripping and waxing
Did a great job. Very professional, nice, and efficient.
Description of Work: Cleaned 3 rooms, a set of stairs, and an upstairs hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia L.
01/2013
5.0
carpet cleaners
+ -1 more
Bowman did an excellent job cleaning our carpets, even removing some stains that previous carpet cleanings had not been able to remove. They were on time, professional, and courteous. My only complaints are very minor: 1) they did not call me before arriving as I had asked, and 2) there was some "phone tag" before we were able to schedule the cleaning. But these minor points were completely outweighed by the quality of the service. I was very happy with their work.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
JACKIE S.
01/2013
5.0
carpet cleaners
+ -1 more
Ordered this service through Angie's List Big Deal. Got 3 rooms and one hallway of carpet cleaned for less than $200. They were very good and were able to remove stains I thought would never come out.
Description of Work: Got 3 rooms and one hallway of carpet cleaned for less than $200.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joe S.
01/2013
2.0
carpet cleaners
+ -1 more
Not pleased with the professionalism of the company. They tried to avoid moving furniture and moving the rug even though we specifically asked them to clean under both. We would not hire this company again.
Description of Work: Big Deal coupon for 79.00 included 3 rooms, hallway, and furniture moving. However, we substituted for a rug, 2 rooms and a hallway.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$79
Jordan H.
01/2013
2.0
carpet cleaners
+ -1 more
I switched to these guys from my normal carpet cleaning company thinking that I would be getting good service and a good price. The showed up late, did a decent job of cleaning, but unfortunately due to wicking (stain under the carpet) the pet stains in my office came back a day ater. I called and asked them to come out and had to spend 30 minutes on the phone with the owner about how it's not his fault that the stain came back and that he'd try and get out there a week later, but due to the Angie's list deal he was losing money and couldn't expect his guys to drive up to Fishers to fix my problem until they were in my area again because it was going to cost him too much in gas. Then when he was scheduled to come up, he changed it again because of the storm whichI then had to move my schedule to accomodate them. Frankly I felt like I was treated ridiculously and putting them out having to argue having them come out and fix a 3x5 area that I'd already paid for and just wanted clean. I will never use them again and the coupon isn't worth it if you have to have them out again and aren't on the SW side of town.
Description of Work: I used the Angie's list coupon for 3 rooms of cleaning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$100
Response from Bowman's Carpet Care
Member, I think this is very unreasonable review. Our coupon was for 3 areas and a hallway. This did not include pet or specialty stains. We didn't even charge you for the pet stains the first time. We showed up late because a few of our jobs went over because of additions added at the time of service, we called to let you know we were running behind. The first pet stain was about 6 inches in diameter the 1st time. You called us back to fix a stain you said re-wicked back through your carpet. When we arrived the stain was a "new" stain 3 feet in diameter and wasn't even close to the 1st stain. The 1st stain you said your dog had got sick there and the second time we came back was definitely a 'urine" stain, and we had to reschedule this because it was a blizzard outside and we wasn't going to risk our van or our equipment to come clean one stain that we didn't charge you for the first time. Not only did we not charge for the stain the first time, nor did we charge you to come back and clean a "new" stain the second time that required special chemicals to clean. And, this is the type of review we got? We honestly don't want or need customers like you, anyway.
Victoria P.
12/2012
3.0
carpet cleaners
+ -1 more
I emailed the company immediately after signing up for an "Angie's Big Deal" to ask them to call me at a different number since I was traveling on business. I received an reply almost immediately on a Sunday so I was impressed with the responsiveness. I called during the week and scheduled the work for 12/14. They were running just a few minutes late and called to let me know (again impressed with responsiveness). The Big Deal was for 3 rooms up to 750 square feet of carpet. My three rooms were just slightly over 750 (755 sq ft) but I wasn't having them move the desk or bookcases in the office taking that space down to about 50 sq ft from 144 nor moving any of the furniture in the bedroom taking that space down to about 100 sq ft from 290 sq ft. I was informed the living room would count as 2 rooms because it was over 250 sq ft. They kept the Big Deal when I argued about the sq ft. being about 480 instead of 750. I wanted to do the stairs, the traffic pattern in the bonus room and one spot each in two upstairs bedrooms. The total square footage was approximately 220 sq ft plus the stairs. There are still stains in the carpet and the traffic areas look as if they were barely done. I know it's cleaner than when they started, but I've gotten it cleaner with my Kirby or a Rug Doctor. The Big Deal said they would move light furniture. In the living room I told them they didn't need to move the entertainment center and they said they didn't move furniture at all. My husband and I moved the sofa, chairs and tables from the living room and then put it back after they left. The crew was nice but I don't think they did everything they were supposed to do. Kind of disappointing.
Description of Work: I had my carpet cleaned.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$175
Response from Bowman's Carpet Care
I appreciate your response however we never told you we wouldn't move your furniture. When we came back inside you and your husband had already moved it. Your carpets have had years of neglect and I know for a fact a Kirby couldn't have done better. Your carpet fibers in your traffic area were completely distorted. We are carpet cleaners not miracle workers.
Bryan B.
12/2012
5.0
carpet cleaners
+ -1 more
We had pets who were older and had become accident prone in their age and failing health. The company quickly responded to the purchase to schedule a convenient time when we would be home. The owner, Robb Melson and an assistant showed up exactly on time and quickly got to work. We had moved most of the furniture to give them access to the biggest portion of the floorspace, but they were happy to help move things around so that they could get all areas. Robb took the time to describe the equipment, and how it worked, the shampoo they use, and other details. They were efficient, respectful of our time and our home and best of all - they did a great job!
Description of Work: Robb and his assistant cleaned the downstairs carpet of our home. We had pets who were older and had become accident prone in their age and failing health.
Overall it was great. Robb met us at our new offices on 12/18 and had the estimate to us that same day. The price was so good that we scheduled him for his next available opening. We were scheduled for the following afternoon when Robb showed up on time and was completed with the entire job in 2 hours. The flooring in our new offices was brought back to its like new finish. We cannot thank Robb enough and will definitely use him in the future.
Description of Work: Cleaned all carpet, tile and flooring in new office space for our company.
I was very impressed with them from the start. They were exactly on time (rather than a 3 hour window of time). They thoroughly inspected the carpet and noticed stains I had not seen. They took their time and cleaned the carpet slowly going over it several times to smooth it out as much as possible. THEY COMPLETELY REMOVED 3 YEAR OLD STAINS! They knew the problems with the areas that were more uneven and gave me more help in how to get rid of the problem the cleaning could not solve because of our poor storage. They were very knowledgeable about carpeting and even gave me information on my leather sofa and how they would clean it. I found them to be quite professional and personable. I will definitely use them again and I highly recommend them. They definitely know their business. Their price is really reasonable. They were one of the only companies that would come to our house for under $100.
Description of Work: I bought the Big Deal for carpet cleaning. I needed an oriental carpet that had been stored for 3 years cleaned. It had accidentally been put away with stains on it from our dog and irregularly rolled and shoved in a room. Bowman's steam cleaned the carpeting GETTING THE 3 YEAR OLD STAINS REMOVED COMPLETELY!!! Bowman's also got the worst of the lumpiness out of the carpet. They were right on time and finished in a timely fashion, cleaning the tile floor around the carpet also. They were very professional and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Elizabeth S.
12/2012
5.0
carpet cleaners
+ -1 more
He arrived on time, was professional and friendly....he asked questions as to what area I wanted to be cleaned...and then set about to do just that...he gave some helpful suggestions and was aware and careful not to upset my dog..he cleaned up and was gone in no time!/
Description of Work: Not only did the young man clean the three rooms, he moved furniture, replaced furniture and did a little extra area...He was quite knowledgable and friendly....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
JOHN K.
12/2012
5.0
carpet cleaners
+ -1 more
Did a good job cleaning, and wanted to make sure it was done to my satisfaction. easy to work with
Description of Work: Cleaned carpet in 5 rooms and one hallway
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$185
CHRISTOPHER L.
12/2012
1.0
carpet cleaners
+ -1 more
Took a while to schedule the appointment as they were swamped with folks who took advantage of the Big Deal. Carpet looked good initially, removed the pet stains. Big problem though was that they didn't bother to use elevating blocks on several pieces of furniture. Thus the furniture was set back down on the wet carpet. All of these areas mildewed and ruined the carpet. We didn't discover the problem until a few months had past when we went to rearrange the basement. I will never use Dirt Robber again. And I thing the Angie's List Big Deals are a Big Joke. They always end up costing me more than if I hadn't used them in the first place. For instance like having to replace the carpet in my basement.
Description of Work: They cleaned the carpet in our finished basement.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$125
JERRY K.
12/2012
5.0
ceramic tile
+ -1 more
He did a great job! He worked very h****** some difficult, discolored areas to get some stains up.
Description of Work: I purchased a Big Deal for $99 for 200 Sq. Ft. of Professional Tile & Grout Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Monica T.
12/2012
5.0
carpet cleaners
+ -1 more
Couldn't be happier! Mike Bowman and his tech arrived on time and were very professional. They worked hard and cleaned our carpet til it almost looked like new! We have 2 dogs and Mike and his crew managed to clean and remove spots that another carpet cleaning company had not been able to clean previously. I would definitely refer others to their company and will use them again! They took pride in their work and made sure that we were happy before they left. I even asked while they were here if they could/would additionally clean our 16 step carpeted stairway and for a very reasonable charge they included them in their service and the carpet looks like new. I couldn't be happier! Oh, and I loved their little Santa hats they had on when they arrived. Great company & service!!!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
DAN E.
12/2012
5.0
carpet cleaners
+ -1 more
We would not hesitate to use them again, it was a good experience! He even came back and did a little extra cleaning for us on some stains that didn't come out the first time.
Description of Work: I bought a Big Deal from them, they did carpet cleaning for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Joseph K.
11/2012
5.0
carpet cleaners
+ -1 more
Arrived on time, was polite and immediately got to work. All rooms were prepped as I have pet stain spots everywhere. Carpet looked nice, some stains he was able to remove and some were only lightened and doubt they can be removed. Carpet looked nice. don
Description of Work: I purchased his special, which I think was 3 rooms and a hallway to be cleaned. They reviewed all the areas that I wanted cleaned prior to starting doing a special treatment to the pet stained areas. I was interested in the walkway areas the most, and didn't want to move some of my furniture, which they readily agreed to. The work was done quickly. Cleaners were very professional, polite, pleasant and they answered all my questions about different types of carpet and how to remove stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ROMMIE L.
11/2012
5.0
carpet cleaners
+ -1 more
Dirt Robber Carpet Cleaning LLC arrived on time and did an excellent job.
Description of Work: Three rooms, stairs, and hallway carepet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
SIDNEY B.
11/2012
5.0
carpet cleaners
+ -1 more
Excellent work, carpet was spotless when they finished. Punctual and professional,I received great value fr the money spent. Will definitely use again and recommend to friends.
Description of Work: Steam cleaned carpet in 3 rooms and a hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Ann W.
11/2012
5.0
carpet cleaners
+ -1 more
He was excellent. He was on time. He got stains out that other companies couldn't get out. I'm having him come back to do more work and I would highly recommend him.
Description of Work: I had him clean carpets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Kristen M.
11/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
Company was punctual and timely with the clean. Company was extremely responsive in scheduling.
Description of Work: Purchased a carpet clean deal. Great price and service for carpet clean in attic and bedroom. Company was punctual and timely with the clean. Company was extremely responsive in scheduling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Allen C.
11/2012
5.0
carpet cleaners
+ -1 more
timely and professional, got rid of smell.
Description of Work: cleaned three rooms of carpets, including one room with excessive pet urine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Mary Lou J.
11/2012
1.0
carpet cleaners
+ -1 more
It didn't go at all. See above.
Description of Work: I'll skip the details because after I purchased the Big Deal, I had a very hard time reaching him by phone and when I did he told me he was scheduled out for several months and to please call back. So I waited 2 or 3 months (approx.) and called and then he told me he did not service the Lebanon area. Therefore, I threw my money away. Thanks.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Bowman's Carpet Care
Sorry you are upset but the Big Deal did not cover Lebanon originally, which was listed in the details of the offer. Angie's list did refund customer's money who purchased a Big Deal and wanted their money back. I told anyone who called me after purchasing the Big Deal and was out of my service area to contact Angie's list to get their money back. There is a lag time in the business owner getting paid for the Big Deal from Angie's list or I would have refunded the money myself.
Cheryl A.
11/2012
5.0
carpet cleaners
+ -1 more
This was the second time I used them. They were very friendly and there exactly when they said they would be there both times.
Description of Work: Cleaned Family Room, bedroom and walk-in closet, office, and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Patricia W.
10/2012
5.0
carpet cleaners
+ -1 more
They were able to fit me in earlier than expected which was great. They were running a little behind but called to let me know, which was no problem. When he arrived I told him that we had some pet stains from a puppy that we had and was hoping he could them out. He advised me that he would tried but pet stains can be a problem. He then went to work on the carpet. He was there approximately an hour and a half and we had to let the carpet dry to see if they stains came out. The carpet was dry in couple of hours and it looked beautiful! The living room is a high traffic area of our house and it looked great! I will definitely be using them in the future and highly recommend!
Description of Work: I had Bowman come to clean carpets in three large rooms and a hallway. We did have pet stains from a new puppy and they needed to be treated also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Response from Bowman's Carpet Care
Thank you for the great compliment. We look forward to seeing you when you need any of our services again :)
Abbie M.
10/2012
5.0
carpet cleaners
+ -1 more
They arrived promptly, and were really nice. They cleaned the areas I wanted, and did my stairs for free since I didn't have a full 2 rooms and a hallway (what I purchased) that I needed cleaned. I already recommended them to a friend!
Description of Work: They cleaned my main floor carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Bowman's Carpet Care
Thank you for the great review. Contact us when your ready for any of our services again :)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Car Washes,
Hardwood Flooring Sales and Installation,
Upholstering,
Auto Detailing,
Dryer Vent Cleaning,
Buffing and Polishing,
Pressure Washing
FAQ
Bowman's Carpet Care is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Bowman's Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bowman's Carpet Care offers free project estimates.
Yes, Bowman's Carpet Care offers eco-friendly accreditations.
No, Bowman's Carpet Care does not offer a senior discount.
Yes, Bowman's Carpet Care offers emergency services.
No, Bowman's Carpet Care does not offer warranties.
Bowman's Carpet Care offers the following services: Carpet, Rug, Leather, & Upholstery Cleaning. Dryer Vent Cleaning. Water & Flood Extraction, Odor & Stain Removal. Auto Detailing.
Hardwood floor cleaning, VCT tile stripping and waxing